{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AlternateActionCards":true,"AppliedJobsView":false,"CandidateDatabase":false,"CandidateRedesign":false,"FullCandidateProfile":false,"HeaderJobsButton":false,"ImageOptimization":true,"LayoutRedesign":true,"LoadExpiredJobs":true,"LogosFromSameDomain":true,"MakeWaves":false,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":false,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1730251216353,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"d17afe79-0e9a-457a-97a4-772fc8e4c92a","title":"General Manager – Billingsgate Market","employer":"City of London","department":"","location":"City of London","locationType":2,"description":"Workplace Plus - Workplace plus – During your probationary period you will be expected to attend the workplace five days a week. Following successful completion of your probationary period you will have, subject to business needs, the flexibility to work one day a week from home.\nManage an iconic market in the heart of London. \nAbout us\nAt the City of London, we’re committed to putting people first. Billingsgate Market does just that. A thriving, industry leading market, it brings together over 50 merchants to provide unrivalled support for its customers. And it’s staffed by some equally incredible people. In return for the work they do for the communities they serve, we invest in our people, giving them all the tools they need to do the best work they can - plus a generous benefits package. Join us and do all kinds of extraordinary things.  \nAbout the role\nAs the General Manager of Billingsgate Market, you’ll be responsible for its day-to-day management. Through the supervision of several teams, you’ll ensure that the market is well maintained, effectively cleaned, and appropriately staffed. You’ll also act as the Markets Division’s security lead. You’ll represent the City of London on matters relating to Billingsgate Market at meetings, conferences, seminars and working parties, developing, and maintaining effective working relationships and speaking with authority when required. Most importantly, you’ll help instil a team culture that values collaboration, inclusivity, and teamwork, working to deliver continuous improvements, motivate your staff, and meet team objectives. \nAbout you \nIdeally a specialist in either security or safety, you’ll have a strong background in the general management of diverse teams. Ideally a member of a relevant professional institute, you’ll have experience managing and holding budgets, and significant demonstratable experience in a leadership position. You’ll have good knowledge of risk management, health & safety, and food hygiene regulations, and the ability to motivate and encourage members of your team. On a personal level, you’ll be highly organised, capable of delivering at pace, and a person passionate about providing an excellent service for the benefit of the community you serve. You’ll represent the City of London and its residents with pride and drive change that delivers service improvements within your team.\nWe particularly encourage applications from candidates who are currently underrepresented in our workforce at this grade. These include people who are Black, Asian and from global ethnic majority backgrounds, people with disabilities and women. \nInterested? Apply today, or for an informal discussion about this role, please contact Ben Milligan, Markets Director, on 020 7332 1678 or Emma Beard, New Spitalfields Market General Manager, on 020 8518 7670 (then press option 3). \nClosing date: 12 noon on 4 November 2024\nInterviews will be held on Monday 18 November & Tuesday 19 November 2024\nTo apply online please click the apply button. \nAlternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OSUR0646.  A minicom service for the hearing impaired is available on 020 7332 3732\nThe City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable. We are committed to regularly benchmarking and reviewing pay across the whole organisation and against external sectors. \nBecause our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.\nFor more information on our categories for workplace attendance, please view our guides <a href=\"https://careers.cityoflondon.gov.uk/working-here/\">here</a> \nWe will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs. ","shortDescription":"General manager role at City of London's Billingsgate Market: manage daily operations, represent City at meetings, lead teams, and ensure safety.","salaryDescription":"Salary: £72,390 - £82,160 (inclusive of London Weighting) (pay award pending)","publishDate":"2024-10-08T12:12:05.342Z","expirationDate":"2024-11-04T12:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/bc158db7-b7e7-4402-9b5b-53b5d66f4b2b.jpg","score":1,"featured":true,"enhanced":true},{"id":"04cc321f-064f-4289-b54d-113ba49d9339","title":"Planning Investigation Officer","employer":"Sevenoaks District Council","department":"","location":"Council Offices, Argyle Road","locationType":2,"description":"Our Planning Enforcement team investigates all reports of alleged breaches of planning control which is a critical role within the Planning team and the wider Council.\nAs part of our wider planning department, you’ll have the opportunity to work with a variety of planning experts who’ll be on hand to help you with any queries you may have in your investigations.\nYou’ll ensure the Enforcement service delivers excellent work and you’ll be a positive role model for the service and for your colleagues by inspiring trust through honesty and integrity.\nYou’ll be able to show initiative in solving problems with creative solutions and be comfortable mentoring and supporting colleagues. \nAs a committed team player, you’ll have excellent communication skills to interact with our customers and deliver a high-quality service.\nSkills, Knowledge and Experience:\n<ul>\n<li>A Levels or equivalent level of education</li>\n<li>Effective negotiation skills</li>\n<li>Proven experience of investigative work in a planning environment or similar</li>\n</ul>\nFor appointment to the higher end of the career grade:\n<ul>\n<li>Degree in Town Planning or relevant associate discipline</li>\n<li>Significant experience of inspections and investigations into breaches of planning control and be able to demonstrate a track record of making appropriate recommendations and decisions on the course of action</li>\n<li>Previous experience of mentoring junior colleagues</li>\n</ul>\nThe vacant post will be of particular interest to someone currently working in Enforcement and looking for the next step in their career. There is an opportunity to mentor others and take on the more complex cases, supporting the Planning Enforcement Manager.\nThis role will be based at our Council Offices, Argyle Road, Sevenoaks Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles where your working time will be divided between the office (2-3 days) and home working (2-3 days).\nDo you want to know more about the role? \nPlease contact Louise Francis, Planning Enforcement Manager, on 01732 227260 for an informal discussion about the role. \nFor any agency enquiries, please contact Lucy Wraxall, Recruitment & Onboarding Advisor on 01732 227383. \nPlease take a look at our <a href=\"https://www.sevenoaks.gov.uk/info/20069126/planning_enforcement\">Enforcement Plan</a> and <a href=\"https://www.sevenoaks.gov.uk/info/20069129/current_local_plan/258/statement_of_community_involvement\">Statement of Community Involvement</a> for more information about how we engage with our customers.\nDo you want to ensure you have the best chance of being shortlisted?\nRead the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.\nClosing date: Sunday 24th November 2024\nInterviews: Wednesday 4th December 2024","shortDescription":"","salaryDescription":"£28,023 – £42,107 (depending upon experience) plus a Car Allowance of up to £1,239","publishDate":"2024-10-29T15:30:00.000Z","expirationDate":"2024-11-24T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e5e5bcd7-5eea-428f-a856-82029650cef3.png","score":1,"featured":false,"enhanced":false},{"id":"c063b289-5523-4df0-b8b1-bea42dd5b654","title":"Recovery Worker","employer":"Social Interest Group","department":"","location":"Lewisham Mental Health Social Housing.","locationType":3,"description":"ABOUT THE ROLE\nAs a Recovery Worker, you’ll play a crucial role in supporting residents/participants with a range of needs. Your responsibilities include developing and reviewing support plans, conducting welfare checks, and offering life skills guidance to promote informed decision-making and independence. You’ll also help residents identify and achieve their goals by:\n<ul>\n<li>Conducting support sessions, safeguarding assessments, and monitoring for signs of deteriorating mental or physical health, taking action to prevent crises where needed.</li>\n<li>Maintaining a safe, clean, and welcoming environment that meets health and safety standards.</li>\n<li>Working collaboratively with internal teams and external partners to optimise service delivery.</li>\n<li>Following safeguarding and risk management procedures, sharing relevant information with partner agencies to ensure the safety and wellbeing of our residents. </li>\n</ul>\nOur Mental Health Supported Housing Service provides Mental Health supported Service across 6 service within the London Borough of Lewisham. It comprise of medium to High Support, providing vital support to adults facing complex challenges, including mental health issues, substance misuse, forensic histories, and homelessness. Operating across four buildings, including one 24-hour service, we use a trauma-informed approach to empower individuals on their recovery journey, helping them achieve mental stability and independence.\nWHY YOU’LL LOVE THIS ROLE This is an incredible opportunity to make a real difference in people’s lives. If you're passionate about helping others manage their mental health and are eager to contribute to a team that supports people towards greater independence, we’d love to hear from you!\nShift Pattern: 37.5 hours per week Monday to Sunday Rota, Early: 08:00 - 16:00, Day: 09:00 - 17:00 Late: 14:00 - 22:00 face to face support.\nABOUT YOU\nYou are a compassionate and dedicated individual who thrives in a person-centred support environment. With a deep understanding of the challenges faced by people with complex needs, including mental health issues, substance misuse, and homelessness, you are committed to making a real difference in their recovery journey. You bring a flexible, solution-focused approach to your work and are comfortable adapting to the dynamic needs of both the service and its residents.\nSIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.\nWhat are we looking for?\n<ul>\n<li>Experience of working with people of complex backgrounds and/or a good understanding of the sector </li>\n<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs </li>\n<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents </li>\n</ul>\nWhat would we like, but not essential?\n<ul>\n<li>Experience creating co-produced support plans and providing appropriate interventions for residents/participants and liaising with other professionals </li>\n<li>NVQ/Diploma Level 2 in Health & Social Care/Psychology/Community Justice or professional equivalent </li>\n<li>Experience creating co-produced support plans and providing appropriate interventions for residents/participants and liaising with other professionals </li>\n</ul>\nWhat we offer\n<ul>\n<li>25 days annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n</ul>\nOther responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. \nPlease refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.\nABOUT US\nSocial Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.\nSIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.\nWant to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a>\nFurther details can be found on our website here: <a href=\"https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk\">Theory of Change - Social Interest Group - Social Interest Group</a>. \nADDITIONAL INFORMATION\nPlease note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.\nAdditional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. \nFor Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call us on <a href=\"tel:02036689270\">020 3668 9270</a>\nPlease note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. \nUnfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.","shortDescription":"","salaryDescription":"£25,000 - £29,999","publishDate":"2024-10-29T14:56:00.000Z","expirationDate":"2024-11-21T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f6cae008-ff63-4a12-876e-11bc7c314fa2.jpg","score":1,"featured":false,"enhanced":false},{"id":"d5cbc1ed-6bff-457e-a345-d5486548328d","title":"Transport Officer","employer":"Dartford Borough Council","department":"","location":"Kent","locationType":3,"description":"If you thrive on delivering schemes, you will love Dartford. Working for an ambitious authority that is well and truly on the map, no two days will be the same. Located on the edge of London and at the heart of the Thames Estuary growth area, significant transport improvements and parking management schemes are required to support the high levels of growth taking place.\nMajor transformational developments are being progressed across the Borough, in particular at Dartford Town Centre and Ebbsfleet Garden City. In parallel, the Council is developing its parking management plans to effectively manage the increasing demand on the highway for parking. There are particular pressures in and around Dartford Town Centre. The challenge is to design a scheme which deals with the multiple impacts of commuter parking near a transport hub, workers and visitors in the town centre and increasing pressure from new development. \nWe are looking for a Transport Officer, on a fixed contract, to support the Principal Transport Planner to deliver comprehensive schemes to address these issues. As a career graded post, you will be appointed at the appropriate level and salary depending on the experience you hold.\nAs the Transport Officer, you will play a key role in the development of area-wide schemes and implementation plans as well as helping to drive consultation with the public, management of the programme, administration and assist with the survey work.\nYou will have experience in the transport or highway field and ideally a proven record of programme management of projects, in particular, transport or parking related. Experience of undertaking public consultation, including public meetings and exhibitions, is desirable. You will be proficient at using Microsoft Office and GIS based applications. Knowledge of the use of ParkMap will be desirable as there will be specific focus on the Traffic Regulations Order process for progressing parking schemes. Strong knowledge of project management principles and implementation is required and you will have a good understanding of public involvement in local projects.\nThis is an area of work with strong public and political interest. For both posts, strong communication, team and partnership working skills are essential. You will need to be responsive to issues raised through consultation. In addition, you must be willing to try new ideas, meet commitments, be adaptable and take pride in working for the Council. If you enjoy a challenge and like to make a positive contribution, we would love to hear from you.\nBenefits\nPost attracts a career average pension scheme, professional fee payment, flexible working including some remote working, free parking, employee benefits package and generous leave entitlement. The Council’s offices are in a highly accessible location, next to Dartford station with frequent services from Central London (Oyster Card coverage) and North Kent. Road connections via the M25 and A2 are also excellent.\nPlease call Lukman Agboola on 01322 343410 if you have any questions about the vacancy.","shortDescription":"","salaryDescription":"£29,982 - £38,660 PA, increasing to £32,652 – £40,996 PA following 12 months satisfactory performance","publishDate":"2024-10-29T13:07:00.000Z","expirationDate":"2024-12-01T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5ad2e6e4-bd04-4876-9ad1-30f225584b53.png","score":1,"featured":false,"enhanced":false},{"id":"9367167f-1f6f-4012-b5f1-f3d7a4f0c2c5","title":"Fitness Instructors (Full-time and Casual hours available)","employer":"Impulse Leisure","department":"","location":"Thurrock (Essex) - Corringham Leisure Centre , Thurrock (Essex)","locationType":3,"description":"We want every visit to our clubs to be inclusive and motivating experience for our customers. Our Fitness Instructors are integral to delivering this and helping our customers to achieve their fitness goals. Additionally, our Fitness Instructors assist the Leisure Centre Management in the supervision, safety, maintenance of equipment and customer retention within the Fitness Suite. The successful candidates must have a CIMSPA accredited Gym Instructor Qualification of level 2 or above (previously REPS accredited).\nDue to the nature of activities undertaken (i.e. regulated activity with children), this post is exempt under the Rehabilitation of Offenders Act. Any provisional offer of employment made will be subject to receipt of a satisfactory enhanced Disclosure and Barring Service (DBS) Certificate, to include an annually renewed DBS Update Service subscription for the purposes of ongoing satisfactory status checks throughout employment, in accordance with Company Policies.\n \n ","shortDescription":"","salaryDescription":"£11.44 - £12.22 an hour. Optional personal training opportunities available upon request.","publishDate":"2024-10-29T09:05:00.000Z","expirationDate":"2024-11-24T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8d72a0fa-7a98-4258-afbc-9b2dc8daab85.jpg","score":1,"featured":false,"enhanced":false},{"id":"28a422c7-63e0-4a01-be44-b33b8c318687","title":" Senior Leasehold Income Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"Join Our Team as a Senior Leasehold Income Officer\nHackney Council is looking for a dedicated and skilled Senior Leasehold Income Officer to join our Leasehold Income Team. In this pivotal role, you will deputise for the Leasehold Income Manager and take charge of complex arrears and legal cases. Your expertise will help implement effective recovery strategies while overseeing activities aimed at recovering service charges and other debts, including major works, shared ownership, ground rent, and reserve funds.\nYou will play a key role in ensuring timely and sensitive resolution of customer inquiries, particularly when legal enforcement actions have been initiated. This includes managing the bulk process for legal actions and assisting Leasehold Income Officers in assessing the merits of each case to determine appropriate actions.\nCollaboration is vital, as you will liaise with key stakeholders both within and outside the Council, including contractors, courts, tribunals, and solicitors. You will represent Hackney at County Courts and Tribunals, ensuring successful outcomes in debt recovery proceedings and any disputes that arise. Additionally, you will provide regular updates to management regarding the complexities of legal actions and challenges encountered.\nYour responsibilities will also include instructing the Council's legal representatives, managing the bulk money claims process, and coordinating the timely progression of cases. You will oversee customer inquiries, complaints, and disputes arising from legal actions while ensuring all collected funds are accurately accounted for and posted to the correct accounts.\nWe are seeking someone with a strong background in debt recovery within a housing environment, including experience with solicitors, court protocols, and housing legislation. You should have excellent customer service skills and a proven track record of resolving complex arrears cases efficiently.\nThere is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nFor further information about this opportunity and the service please visit <a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a>\nThe recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.\nWhen applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. \nWe will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.\nThis application process replaces a supporting statement.\nClosing date for applications: 19 November 2024 (22:59)\nInterview date: TBC\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:<a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\nDisclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a>","shortDescription":"","salaryDescription":"£43,824 - £44,862","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"2d95783c-d68e-4b99-90a3-bfee55fd4162","title":"Service Charge Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"Join our team as a Service Charge Officer!\nAre you ready to make a significant impact in your community? Hackney Council is seeking a detail-oriented and proactive Service Charge Officer to join our dedicated Service Charge Team. In this role, you will be responsible for calculating service charges, reserve funds, shared ownership rent, and ground rent, while ensuring that our residents receive top-notch customer service.\nYour primary responsibilities will include collaborating with colleagues to produce accurate estimated and actual invoices, maintaining the service charge database, and ensuring compliance with relevant legislation. You will be instrumental in collating financial records for property service charges and managing accountancy functions related to billing and recharging. Additionally, you will issue Section 20B notices and provide supporting information for leaseholder inquiries, disputes, and legal challenges.\nWe are looking for candidates with extensive knowledge of leasehold management and financial processes, including preparation of annual property accounts and an understanding of S20 consultation processes. Strong analytical skills, attention to detail, and proficiency in Microsoft Excel and Google Suite are essential. Your ability to communicate effectively with a wide range of stakeholders will be key to your success in this role.\nAs part of our team, you will contribute to the continuous improvement of our Homeownership Services, prepare performance reports, and assist with budget monitoring. You will also have the opportunity to engage with residents and stakeholders through meetings and inspections, ensuring that we maintain high standards of service.\nThere is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nFor further information about this opportunity and the service please visit <a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a>\nThe recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.\nWhen applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. \nWe will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.\nThis application process replaces a supporting statement.\nClosing date for applications: 19 November 2024 (22:59)\nInterview date: TBC\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:<a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\nDisclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a>","shortDescription":"","salaryDescription":" £37,575 - £38,769","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"193f33fd-92a0-47a5-9032-1d58c5041a53","title":"Service Charge Financial Coordinator","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"Join Our Team as a Service Charge Financial Coordinator!\nHackney Council is on the lookout for a dedicated and detail-oriented Service Charge Financial Coordinator to enhance our Service Charge Team. In this pivotal role, you will be responsible for calculating service charges, reserve funds, shared ownership rent, and ground rent, ensuring high-quality customer service for our residents.\nYou will collaborate closely with the Service Charge Team Leader and Manager to produce accurate estimated and actual invoices in line with legislation and local policies. Maintaining and managing the service charge database will be essential, as will ensuring accurate financial records and documentation. Your role will also involve supporting payment functions within the team, handling creditor payments, and overseeing mortgage account activities. \nAdditionally, you will prepare performance reports and engage in budget monitoring to ensure effective financial management. Liaising with auditors and regulatory bodies to maintain best practices in service charge accounting will be an important aspect of your responsibilities.\nWe are looking for candidates with extensive experience in leasehold management and financial administration, as well as a strong understanding of S20 consultation processes and their implications on service charges. You should be proficient in financial principles and able to perform accurate calculations, with excellent analytical skills and a high level of attention to detail. Strong IT skills, particularly in Microsoft Excel and Google Sheets, are also essential.\nThere is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nFor further information about this opportunity and the service please visit <a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a>\nThe recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.\nWhen applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. \nWe will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.\nThis application process replaces a supporting statement.\nClosing date for applications: 19 November 2024 (22:59)\nInterview date: TBC\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.<a href=\"mailto:available:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\nDisclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a>","shortDescription":"","salaryDescription":"£37,575 - £38,769","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"2f654b06-23d7-4f0c-8d39-81b63caff047","title":"Customer Service & Dispute Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"Join us as a Customer Service and Dispute Officer!\n3 x Full Time Roles\n1 x Part Time (18 Hours Per Week - Salary Pro Rata) Wed PM only, Thurs/ Fri Full Days.\nAre you passionate about delivering exceptional customer service and resolving disputes? The London Borough of Hackney is looking for a proactive Leasehold Customer Service & Dispute Officer to join our dedicated team. In this role, you will manage a diverse range of homeownership enquiries, disputes, and complaints, ensuring that our leaseholders, shared owners, and freeholders receive the support they need.\nYour responsibilities will include promptly addressing routine enquiries related to leases, processing sub-letting and alterations requests, and providing comprehensive resolutions for service charge disputes. You will adopt a sensitive and proactive approach to issues surrounding estimates, invoices, account balances, ground rents, and reserve fund balances.\nCollaboration is key in this role, as you will liaise with colleagues across the Council, external stakeholders, contractors, and even courts and tribunals to achieve successful outcomes in contentious matters. You will represent Hackney Council at County Courts and Tribunals when needed, addressing disputes and breaches of lease terms.\nIn addition to handling enquiries and disputes, you will provide administrative support to Homeownership Services. This includes organising resident events, managing the subletting register, and ensuring accurate updates of customer and property details. Your role will also involve preparing reports, issuing standard correspondence, and maintaining accurate records in line with departmental procedures.\nWe’re looking for candidates who have experience in monitoring and achieving targets, resolving customer queries, and demonstrating excellent customer service practices. Strong attention to detail, effective communication skills, and the ability to prioritise and organise workloads are essential. Proficiency in IT, particularly with Microsoft and Google applications, is required.\nThere is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nFor further information about this opportunity and the service please visit <a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a>\nThe recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.\nWhen applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. \nWe will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.\nThis application process replaces a supporting statement.\nClosing date for applications: 19 November 2024 (22:59)\nInterview date: TBC\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:<a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\nDisclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a>","shortDescription":"","salaryDescription":"£37,575 - £38,769","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"0b4e3616-44e4-41ed-a3f6-0f742de93a65","title":"Senior Leasehold Consultation & Billing Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"Exciting Opportunity: Senior Leasehold Consultation and Billing Officer!\nAre you passionate about delivering exceptional service and ensuring compliance in leasehold management? Hackney Council is seeking a Senior Leasehold Consultation and Billing Officer to join our dynamic Leasehold Consultation and Billing Team. In this role, you will play a key part in managing major works and providing high-quality support to our residents.\nYou will be responsible for calculating leaseholder contributions to major works and producing accurate interim and actual invoices, including serving Section 20 and Section 20B notices. You will also deputise for the Leasehold Consultation and Billing Manager, leading reconciliation projects and ensuring compliance with statutory guidelines. Regularly reviewing and maintaining financial, property, and contract databases will be essential as you monitor the progress of consultation and billing processes. Collaborating with various departments and external bodies, you will strive to improve service efficiency and effectiveness while compiling performance reports and managing budgets for the team, identifying areas for improvement.\nWe are looking for someone with extensive experience in the financial aspects of leasehold management, including invoicing and payment reconciliation. A strong understanding of S20 consultation requirements and the financial implications of compliance is crucial. You should possess excellent analytical skills, a keen attention to detail for accurate record-keeping, and compliance with regulations. Exceptional communication and interpersonal skills will enable you to effectively support colleagues and engage with residents.\nThere is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nFor further information about this opportunity and the service please visit <a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a>\nThe recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.\nWhen applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. \nWe will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.\nThis application process replaces a supporting statement.\nClosing date for applications: 19 November 2024 (22:59)\nInterview date: TBC\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:<a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\nDisclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a>","shortDescription":"","salaryDescription":"£43,824 - £44,862","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"c2932393-a8b3-422a-a8c0-f037a3a6d3b4","title":"Leasehold Income Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"Join Our Team as a Leasehold Income Officer!\nAre you ready to make a meaningful impact in the community? The London Borough of Hackney is seeking a dedicated Leasehold Income Officer to join our Leasehold Income Team. In this role, you will play a crucial part in the effective recovery of service charges and other invoiced sums, including major works, shared ownership, ground rent, and reserve funds.\nYour primary responsibility will be to ensure the timely collection of owed sums and reduce arrears while maximising income for the Council. You’ll assess each case to determine the best course of action, whether that’s pursuing legal routes or facilitating settlements. Your goal will be to provide high-quality housing management services that meet the needs of our customers.\nKey duties include liaising with legal services, solicitors, and financial institutions to resolve complex queries, preparing documentation for legal actions, and maintaining accurate records on electronic databases. You will also respond to income collection inquiries promptly, ensuring clear and sensitive communication with customers regarding their accounts.\nWe are looking for candidates who have experience in debt recovery within a housing environment, as well as a strong understanding of relevant legislation. You should possess excellent customer service skills and the ability to manage your workload efficiently, working to tight deadlines.\nAs a Leasehold Income Officer, you will have the opportunity to attend resident meetings, provide advice on payment options, and identify support for vulnerable residents. Your contributions will help promote a culture of customer care and continuous improvement within Hackney Council.\nThere is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nFor further information about this opportunity and the service please visit <a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a>\nThe recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.\nWhen applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. \nWe will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.\nThis application process replaces a supporting statement.\nClosing date for applications: 19 November 2024 (22:59)\nInterview date: TBC\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: <a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\nDisclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a>","shortDescription":"","salaryDescription":"£40,005 - £41,286","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"6cdf87ac-e86b-4c23-8617-491ea618b2f4","title":" Senior Right To Buy & Resale Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"Exciting Opportunity: Senior Right To Buy and Resale Officer\nHackney Council is seeking a motivated and skilled Senior Right To Buy and Resale Officer to join our dynamic team. In this pivotal role, you will deputise for the Right To Buy and Resale Manager, helping to develop effective performance management strategies and ensuring adherence to all statutory requirements related to the Right to Buy (RTB) scheme and other home ownership initiatives.\nYour primary responsibilities will include monitoring team performance in processing RTB applications, conducting compliance checks, and managing lease extension and enfranchisement inquiries. You will also provide essential support in administering shared ownership and rent to mortgage processes, while ensuring all internal policies align with legislative guidelines.\nYou will play a key role in providing comprehensive support for performance monitoring, handling complaints, and responding to inquiries from Members and the Mayor's Office. Collaborating closely with various stakeholders, you will facilitate property transactions and ensure effective communication regarding customer inquiries.\nTo excel in this role, you should have a solid understanding of housing legislation, particularly the Housing Act 1985 and related regulations. Experience in dealing with complex queries, a customer-friendly approach, and the ability to manage multiple priorities are essential.\nIf you are ready to contribute to improving housing services in Hackney and help residents achieve their home ownership goals then join us in making a positive impact in our community. Your expertise can help shape the future of home ownership in Hackney!\nThere is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nFor further information about this opportunity and the service please visit <a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a>\nThe recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.\nWhen applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. \nWe will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.\nThis application process replaces a supporting statement.\nClosing date for applications:  19 November 2024 (22:59)\nInterview date: TBC\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:<a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\nDisclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a>","shortDescription":"","salaryDescription":"£43,824 - £44,862","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"d6fa0690-fee7-4fa3-9086-a8a7451ab2ba","title":" Leasehold Consultation & Billing Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"Join Our Team as a Leasehold Consultation and Billing Officer!\nWe are looking for a dedicated Leasehold Consultation and Billing Officer to join our Consultation and Billing Team at Hackney Council. This role is crucial in ensuring accurate and timely invoicing for major works, providing top-notch customer service to our residents, and maintaining compliance with statutory S20 processes.\nIn this position, you will collaborate with colleagues to calculate major works service charges and produce accurate interim and actual invoices for leaseholders. You’ll prepare and issue Section 20 notices for various schemes, ensuring adherence to legislation and local procedures. Your professionalism and clarity will be key as you address inquiries and complaints from residents, delivering a high-quality customer experience.\nYou’ll also maintain and update the major works database, ensuring all customer accounts are accurate and reconciled. Your essential financial administration skills will support the successful delivery of Homeownership Services.\nWe offer opportunities for professional development and the chance to engage with the community, making a positive impact on the lives of our residents. You’ll work within a supportive team that values your input and expertise, fostering a collaborative environment.\nWe’re looking for someone with strong attention to detail and accuracy in financial calculations, as well as effective communication skills to convey complex information clearly to diverse audiences. A proactive, team-oriented mindset is essential as you contribute to our goals.\nThere is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nFor further information about this opportunity and the service please visit <a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a>\nThe recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.\nWhen applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. \nWe will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.\nThis application process replaces a supporting statement.\nClosing date for applications: 19 November 2024 (22:59)\nInterview date: TBC\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: <a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\nDisclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a>","shortDescription":"","salaryDescription":" £40,005 - £41,286","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"4249e0bb-332a-4c4d-981c-3a23989c5290","title":"Transformation Project Manager","employer":"London Borough of Newham","department":"","location":"Greater London","locationType":3,"description":"Transformation Project Manager £46,041 - £54,129 per annum 2 Year Fixed Term Our \"Transforming Newham for the Future Plan\" serves as the foundation of our efforts to ensure Newham is a place where everyone can thrive. This plan is centered around four main pillars: resident access and experience, service delivery, strategic operations, and enabling and support functions. Through our Transformation Plan, we strive to enhance service efficiency and effectiveness, improve resident experience, and ensure financial sustainability. You can read the full papers, presented at Cabinet, below. <ul>\n<li>Our Transforming Newham for the Future Plan</li> <li>Appendix 1 - Newham Target Operating Model Overview</li> <li>Appendix 2 - Transforming Newham for the Future Plan</li> </ul> Join us at this exciting time We are growing our team to meet the ambitious goals of our Transformation Plan. If you are passionate about delivering innovative, outcome-focused change in public services, we want to hear from you. We are looking for a talented Transformation Project Managers to help drive transformation across the Council. You will manage key transformation projects, from planning to implementation, ensuring effective governance, quality assurance, and risk management. Your role will be to lead the delivery of projects that directly impact Newham’s residents and ensure our transformation agenda is met. You will lead project management processes, applying best practices and aligning with the Council’s governance framework. You will also play a key role in managing risks and issues and supporting the development of benefits realisation plans for the projects you lead. This role will involve close collaboration with internal and external stakeholders to ensure projects run smoothly and deliver high-impact results. In this role you could be working on a range of innovative projects covering areas like: <ul>\n<li>Automating our key resident journeys and interactions</li> <li>Redesigning information, advice and guidance for residents </li> <li>Developing new approaches to prevention </li> <li>Working to implement new technology to reduce administration and manual tasks</li> </ul> To apply To apply, please submit your CV and a supporting statement through our recruitment portal. Your supporting statement should demonstrate how you meet the criteria for this role and should not exceed 2 sides of A4. We practice anonymised recruitment, so please ensure that you remove all personal information from any documents you upload. Please view JD here Closing date: 20th December 2024 For further insight into this role or to discuss your suitability, please contact Nohaila Alavi at Nohaila.alavi@newham.gov.uk. Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn. \n\n <img src=\"https://ars2.equest.com/?response_id=87a4eec2da92cc055806a3deb3191189&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£45,000 - £74,999","publishDate":"2024-10-28T15:40:06.000Z","expirationDate":"2024-12-02T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/cd1bcab3-4317-4920-b342-595b2516be2d.JPG","score":1,"featured":false,"enhanced":false},{"id":"d68614da-064f-413c-91cc-2b30d4dcfabb","title":"EXECUTIVE ASSISTANT TO THE MAYOR OF NEWHAM","employer":"London Borough of Newham","department":"","location":"Greater London","locationType":3,"description":"Executive Assistant to the Mayor of Newham PO3 £42,840-£46,041 pa Would you thrive in a vital role supporting Newham’s Directly Elected Mayor in carrying out her executive and community leadership functions effectively? This is a fast-paced, exciting and varied role which will provide challenge, opportunity and satisfaction in equal measure. Working closely with the Directly Elected Mayor to provide her with comprehensive support to allow her to make best use of her time, and carry out her role focussing on her priorities delivering the Building a Fairer Newham ambitions. You will be a key part of the wider Mayor’s Office team working with colleagues and Councillors across the council, ensuring effective co-ordination between diaries to support effective management of the council’s business. You’ll also be a key interface between the Mayor and resident and community groups and partners, supporting the Mayor in carrying out her community leadership role effectively. Newham is one of the fastest growing, young and diverse boroughs in the country. We have over 351,000 residents, over seven in ten of whom are from Black, Asian and ethnically diverse communities. We are the third fastest growing borough in London. As Newham’s Directly Elected Mayor, Rokhsana Fiaz OBE, is driving a pioneering people-powered council agenda to deliver growth that puts people and communities at the forefront of all we do and celebrates the borough’s diversity. Her ambitious growth plans are anchored in Community Wealth Building to tackle poverty and build an inclusive economy, as well as taking real action in the face of the Climate Emergency. With a good understanding of councils and working in a political environment, and providing direct support to senior leaders, you will be able to work to a high-level with minimal supervision, managing a complex and changing diary accurately, forward planning and ensuring best use of the Mayor’s time and ensuring she is well briefed and supported. You will be able to build strong, trusted relationships, demonstrate political awareness, maintain confidentiality and handle issues sensitively. You’ll be able to manage busy inboxes, triaging information that comes in and ensuring it’s actioned appropriately, action the Mayor’s requests and decisions accurately, draft letters and replies, record gifts & hospitality and manage administrative tasks such as applying for annual parking permits and travel arrangements. You will work flexibly, with at least 3 days a week in the office and some out of normal hours working (evenings and weekends). Closing Date: Sunday 17 November Officer Interviews: Friday 29 November Mayor Interview: w/c 9 December Start Date: As soon as possible For further information about the role, contact: Robert Cayzer, Interim Head of the Mayor’s Office, robert.cayzer@newham.gov.uk Please view JD here Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn. We reserve the right to close early .\n\n <img src=\"https://ars2.equest.com/?response_id=fbf12f1b55bda705bbacfa25a51bd57d&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£40,000 - £49,999","publishDate":"2024-10-28T15:40:06.000Z","expirationDate":"2024-11-17T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/05f2ae9c-01cb-40ed-a39b-d986cd350569.JPG","score":1,"featured":false,"enhanced":false},{"id":"f653518e-bdf8-4b6c-90dc-6eb11a001f41","title":"Children's Social Worker - SWISS (Social Workers in Secondary Schools)","employer":"London Borough of Tower Hamlets","department":"","location":"Town Hall, 160 Whitechapel Road, LONDON","locationType":3,"description":"We are looking to hire 2 permanent Social Workers<ul>\n<li>Social workers to be based in schools (fully embedded)</li>\n<li>Focus is to undertake statutory work as well as preventative Early Help work emerging from the respective secondary school</li>\n<li>The Team will be based primarily in the Early Help Service and matrix managed by the Family Support and Protection Service.</li>\n</ul> The Role:<ul>\n<li>The focus of the SWISS Scale-up is to carry out statutory social work. Social workers will have an allocated caseload of children who have been referred to Children’s Social Care (CSC) and have met the local authority’s threshold for a service ranging from those who are children in need to those who are Looked after children.</li>\n<li>Social Workers will be based at their identified schools 5 days a week. This will allow them greater opportunities to get to know the young people in schools and be more accessible. The Social Workers will mainly be undertaking statutory work with elements of early intervention work for young people and their families who are attending their identified schools.</li>\n<li>Social workers being based in school this may include advising staff, families and young people when they have concerns that they would like to discuss or working with siblings in the family not considered as meeting threshold. Early Intervention work should continue to be provided as a separate service and would include Team Around the Family and completing Common Assessment Frameworks.</li>\n</ul> Statutory Social Work Would Include:<ul>\n<li>Having a caseload of children who may be subject to a child in need service, on a Child Protection plan.</li>\n<li>Carrying out assessments in line with local authority procedures.</li>\n<li>Working with the Youth Offending Team to support children who are involved in antisocial or criminal behaviour, if applicable to the specific school.</li>\n<li>The role of social workers in schools is mainly early intervention, to achieve the best outcomes for children, social workers are encouraged to work with that child in the context of their family and wider community.</li>\n</ul> Examples of this Preventative Work Includes:<ul>\n<li>Working together with the school to build better relationships with families and better understand their needs. This may also lead to families having more clarity of potential concerns and the decision to refer to Children's Social Care if needed. Families would also receive advice and information around this process to support collaborative working.</li>\n<li>Working with feeder primary schools that siblings attend or multi-agency working to support an integrated family approach.</li>\n<li>Providing an educative component, where the school learns from the social worker’s expertise in terms of safeguarding issues and referrals for example. This could happen through the school welcoming and encouraging the social worker’s input in relevant meetings such as inclusion meetings. However, social workers should not be carrying out duties of other professionals, be those teachers or other statutory professionals.</li>\n</ul> About YouAre you a child-centred, committed, and creative Social Worker looking to further your career in a highly supportive workplace?<ul>\n<li>You should have been qualified as a social worker with at least 3 years of post-qualification experience. You will effectively manage a caseload, with varying degrees of complexity dependent upon skills and length of experience, with appropriate supervision, guidance and support. </li>\n<li>You will work in accordance with national and local policies and procedures, and use the law, regulatory and statutory guidance to inform practice decisions. </li>\n<li>You will prepare and produce a variety of high quality professional written documentation to required quality standards on behalf of the Local Authority will work with the school, partner agencies and represent the Council at a range of meetings, proceedings and reviews as required. You will ensure effective statutory intervention as well engage in preventative work.</li>\n<li>You will build effective relationships with children, young people and their families enabling full participation in assessment, planning, review and decision making. </li>\n<li>You will provide support based on best evidence, which is tailored to meet individual child and family needs, and which addresses relevant and significant risks. </li>\n</ul> Additional DetailsTower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We are a Disability Confident Employer, which means applicants who declare a disability and meet the essential criteria for the post are guaranteed an interview. Care experience has also been adopted by the Council as an additional protected characteristic.We welcome applicants interested in flexible working arrangements and also applicants who live in the borough. Timeline<ul>\n<li>Closing - 10th November</li>\n<li>Shortlist - 11th November</li>\n<li>Test/Interview - week commencing 25th November</li>\n</ul>Please hold the above dates.________________________________________________________________________________________________________ This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).Tower Hamlets Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.","shortDescription":"","salaryDescription":"£42,855 - £54,135","publishDate":"2024-10-28T12:11:42.000Z","expirationDate":"2024-11-10T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/d4bfdcf3-3569-4cab-9ed7-166d7ac05728.png","score":1,"featured":false,"enhanced":false},{"id":"66a6dfef-e676-4a6b-b2b3-7067c1134a9d","title":"Year 5 Class Teacher","employer":"London Borough of Havering","department":"Scotts Primary School","location":"Scotts Primary School","locationType":3,"description":"Scotts Primary School\nBonington Road\nHornchurch RM12 6TH\nHead Teacher: Mr Kinnear\nTel: 01708 457019\nEmail: office@scotts.havering.sch.uk\n \nYear 5 Class Teacher\nHours: Part Time 0.8 FTE (Monday - Thursday)\nContract: Temporary\nSalary: Main Pay Scale 2-6/UPS\nStart date: Monday 6th January 2025\nThe Headteacher and the Governors are seeking to appoint an inspirational and committed teacher to join our outstanding school. We are a school that prides itself on high achievement and attainment for all and we are looking to appoint a teacher who is keen to learn from others, develop new skills and contribute to the school’s ongoing success.\nYou may be a teacher in need of a change in which case our school may offer you that exciting opportunity you are looking for or you may be at the early stages of your career in which case we can support you to become an outstanding practitioner. If you are passionate about children’s learning and well-being and want the best for every child, then this may be the school for you. This position will be class based for 3 days and supporting with technology for 1 day.\nWe are looking for a classroom teacher who:\n<ul>\n<li>Can demonstrate outstanding teaching practice</li>\n<li>Has high expectations of pupil progress and attainment</li>\n<li>Is able to engage, motivate and challenge pupils</li>\n<li>Has good organisational skills and is always well-prepared</li>\n<li>Is reflective about their own performance and seeks advice when needed</li>\n<li>Has good interpersonal skills and enjoys being part of a team</li>\n<li>Can lead a subject and have an impact across the school</li>\n<li>Can demonstrate a willingness to participate fully in all aspects of school life</li>\n<li>Is passionate about teaching, enjoys their work, has a good sense of humour and is open and flexible to new ideas</li>\n</ul>\nDesirable:\n<ul>\n<li>An interest in educational technology.</li>\n<li>A working knowledge of the common Google for Education platform features.</li>\n<li>To ability to work closely with the computing lead and technicians.</li>\n<li>To provide support and guidance to colleagues in relation to day-to-day technical issues.</li>\n</ul>\nInformal visits to the school are warmly welcomed and can be arranged by contacting Mrs Knapp in the school office on 01708 457019\nPlease apply online. \nClosing Date: Monday 18th November 2024\nInterview Date: Friday 22nd November 2024\nScotts Primary School is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to undertake a criminal record check via the DBS.","shortDescription":"","salaryDescription":"Main Pay Scale/Upper Pay Range","publishDate":"2024-10-28T08:12:00.000Z","expirationDate":"2024-11-18T12:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/4ab01b83-1323-4e7a-b978-7cf0a1bf33c2.JPG","score":1,"featured":false,"enhanced":false},{"id":"0289ade3-8861-45e4-92e1-1a6bc7e21e72","title":"Executive Assistant to the Chief Executive and Senior Leadership Team","employer":"Tandridge District Council","department":"","location":"Council Offices","locationType":2,"description":"Are you looking for the exciting next step in your career as an Executive Assistant?\nWould you relish the opportunity to provide EA support to a Chief Executive and senior leadership team for a busy and fast-paced Council with a commitment to delivering high quality services, continued improvement and providing value for money in achieving its priorities?\nCan you bring your skills, experience and enthusiasm to a role where you are at the heart of keeping the Council running smoothly.\nIf so, this role is for you.\nAbout the role\nTandridge is an attractive, mainly rural, district in Surrey. Our priorities are:\n<ul>\n<li>Protecting and enhancing our environment.</li>\n<li>Delivering affordable housing for local people.</li>\n<li>Financial prudence and sustainability.</li>\n<li>Putting residents at the heart of what we do.</li>\n<li>A safe, healthy and caring community supporting those most in need.</li>\n<li>A thriving economy.</li>\n</ul>\nThe Chief Executive and senior leadership team are friendly and approachable, but committed to delivering services and improving the Council. As Executive Assistant, you will be a key member of the team and play a crucial part in achieving our objectives. \nWorking closely with the Chief Executive, senior leadership team and other stakeholders, you will manage busy schedules, coordinate meetings and events, ensure actions are completed and communicate to staff and Councillors.\nYou will manage the Chief Executive’s calendar and inbox, fielding queries, responding where possible and working proactively to ensure that deadlines are met. You will provide other members of the senior leadership team with EA support when needed.\nThe Council takes a proactive approach to learning and development and will give you the opportunity to develop your skills and knowledge to make the most of the role. \nYou are likely to get involved in a number of Council-wide initiatives, including transformation and digital projects, performance management, team development and other corporate activities. These wider initiatives will give you plenty of opportunity to develop your skills and further your career.\nWho we’re looking for\nWe’re looking for someone who can deliver the Executive Assistant role with enthusiasm, discretion and a keen eye for detail. Your skills will include organisation, planning, proactivity and resourcefulness. You will be calm under pressure, flexible and able to balance competing priorities.\nExperience of the public sector is not essential. The Council is a busy, complex and challenging organisation, but your transferrable skills and experience are more important than a background in local government.\nA full role profile and essential requirements are provided.\nWhat we Offer\nWhen you join us your expertise, skills and experience will be valued and your career development will be our priority.\nWe are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.\nWe believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park helping the workplace to be productive and enjoyable.\nWe use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.\nWe are conveniently located close to Oxted Station and have some free on-site parking.\nIn addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, hybrid working, flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.\nPlease visit our website for more information about working for us <a href=\"http://www.tandridge.gov.uk/jobs\">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide.\nDiversity statement\nAt Tandridge District Councill, we pride ourselves on maintaining an inclusive workplace, ensuring that equality, fairness, and inclusion is at the heart of everything we do, and good practice is embedded in the Council’s culture and services.\nWe welcome, applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.\nTandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.\nWant to know more?\nIf this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we’d love to hear from you.\nIf you’d like to know more, please read our role profile and specification, or for an informal discussion about the role, please e-mail David Ford (dford@tandridge.gov.uk) or call on 01883 732999.","shortDescription":"","salaryDescription":"£33,079 - £38,132","publishDate":"2024-10-25T15:41:00.000Z","expirationDate":"2024-11-10T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e55ce9fd-15c6-4b5b-ad53-9da8167ac351.jpg","score":1,"featured":false,"enhanced":false},{"id":"c1c00a90-1f98-4dad-bc7a-b16f448cc3d1","title":"Neighbourhood Housing Lead - Waltham Forest","employer":"London and Quadrant Housing Trust","department":"","location":"Stratford","locationType":2,"description":"<div class=\"col-12 ats-title-font pb-3\">Neighbourhood Housing Lead - Waltham Forest - 6208</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n \n \n<div>\n\n\n\n\nJob Title\n\n\nNeighbourhood Housing Lead\n\n\n\n\nContract Type\n\n\nPermanent\n\n\n\n\nHours\n\n\nFull time\n\n\n\n\nPersona\n\n\nAgile 20-40% office attendance required\n\n\n\n\nReporting Office\n\n\nWest Ham Lane, Stratford\n\n\n\n\nPatch Location\n\n\nWaltham Forest\n\n\n\n\nSalary\n\n\n£34,904 (plus ECU* if policy requirements are met)\n\n\n\n\nClosing date for completed applications\n\n\n8th November 2024\n\n\n\n\n</div>\n \n \nInterviews will be held in person at our West Ham Lane Office on a date to be confirmed. \n \nEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated\n \n \n<a title=\"Role Profile - Neighbourhood Housing Lead.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALSLdvW8hCjSUeDIcttSRZgO3RkIBDPkYUpfpGH8q2qP3HWpII3MeaixJ2ymwZ3P8HRhSmnYMFuUGm3ouKi4Hkx\">Role Profile - Neighbourhood Housing Lead.docx</a> Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player.\n \nWhy choose L&Q?\n \nWe offer a competitive annual salary and staff benefits package.\n \n<ul>\n<li>Strong family-friendly policies </li>\n<li>Committed Learning & Development</li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Great places to work certified 2023-2024</li>\n<li>Best Workplaces for Women </li>\n</ul>\n \nAs the Neighbourhood Housing Lead, you’ll be responsible for the following:\n<ul>\n<li>Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li>\n<li>You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in.</li>\n<li>You’ll be the primary relationship holder with <a>the residents living in homes on your patch</a>. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.</li>\n</ul>\nThe successful candidate should:\n<ul>\n<li>You should be good at building relationships with people and be able to communicate well with colleagues and residents.</li>\n<li>You’ll be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.</li>\n<li>You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.</li>\n<li>You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.</li>\n<li>Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.</li>\n<li>Have previous experience </li>\n<li>Be able to drive and have access to a car for work</li>\n</ul>\n \nOur customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department\nIf you are interested in this role and have the experience required, then apply without delay!\n \nWe are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. \n \nAt the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.\n \nOur commitments:\n \nAt L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\n \nIn addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.\n \nFor the fifth year in a row, we have been recognised as one of the UK’s Best Workplaces for Women in the super large category. \n \nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\n \nWe expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\n \nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.\n \nAs a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. \nOur vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.\n \n</div>","shortDescription":"","salaryDescription":"£34,904 plus ECU (if requirements met), plus company benefits of 28 days holiday with additional bank holidays - pension scheme, life assurance, health cash plan and more","publishDate":"2024-10-25T15:22:00.000Z","expirationDate":"2024-11-08T23:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/057941c3-c61a-4f8d-ae53-7ae2aba2defd.jpg","score":1,"featured":false,"enhanced":false},{"id":"a3d738a4-af27-4207-ba12-4694d9d6a3fb","title":"Resolution Team Leader","employer":"London and Quadrant Housing Trust","department":"","location":"Stratford","locationType":2,"description":"<div class=\"col-12 ats-title-font pb-3\">Resolution Team Leader - Housing Management - 6207</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n \n \n\n\n\n\nTitle\n\n\nResolution Team Leader\n\n\n\n\nContract Type\n\n\nPermanent \n\n\n\n Hours\nFull Time\n\n\n\nLocation\n\n\nStratford, London, E15 4PH\n\n\n\n\nPersona\n\n\nAgile - 20-40% office attendance required.\n\n\n\n\nSalary\n\n\n£39,465 - £43,519 per annum\n\n\n\n\nClosing date for completed applications\n\n\n8th November 2024 - 23:00\n\n\n\n\n \nInterviews will be held on a date to be confirmed via Microsoft Teams\n \n<a title=\"Role Profile - Resolutions Team Leader - Housing Management.pdf\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+NBSF4v+DQ73sblKNu2ZV9zj3cEmhVVC+pltJqiAeZayBzSLP22qXinoUbuP+dGt8\">Role Profile - Resolutions Team Leader - Housing Management.pdf</a>\n \nEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.\n \nWe have an exciting opportunity for a Resolution Team Leader to join our Housing Quality Assurance complaint team. The Resolution Team Leader will manage and develop a team of Complaint Resolution Officers who are responsible for handling all Housing management-related complaints.\nWhy choose L&Q?\n \nWe offer a competitive annual salary and staff benefits package.\n \n<ul>\n<li>Strong family-friendly policies </li>\n<li>Committed Learning & Development</li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Great places to work certified 2023-2024</li>\n<li>Best Workplaces for Women</li>\n</ul>\n \nYou will be expected to act as the Subject Matter Expert on complaints for Housing Management therefore a detailed understanding and ability to put the Housing Ombudsman's complaint Handling Code and our Standard Operating Processes into practice is essential.\n \nTo succeed in this role, you must be exceptionally customer-focused with experience of leading a successful, high-performing team. You will be experienced in exceeding targets and thrive under pressure in a fast-paced environment. You will need to have strong influencing skills and be an effective communicator to inspire and motivate your team to achieve targets.\n \nThe ideal candidate will be responsible to ensure compliance with policies, procedures, and regulatory requirements while fostering a culture of learning and continuous improvement in complaint handling.\n \nAs a Resolution Team Leader, you will role model the L&Q Values and Behaviours within the team and promote the value of complaints within the organisation, using insights from complaints to learn lessons and drive toward service improvement and customer service excellence.\n \nSupporting the Resolution Team Manager as an escalation point for complaints in Housing Management and act as the lead in ensuring the resolution of complex issues\n \nThis role will see you balance fifty percent of your time spent providing essential leadership to your team and twenty percent allocating the team's day-to-day activities to ensure they deliver team and individual targets in compliance with the Housing Ombudsman Complaint Handling Code.\n \nIf you are interested in this role and have the experience required, then apply without delay!\n \nAt the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.\n \n<h4>Our commitments</h4>\n \nAt L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\n \nIn addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, Benenden Healthcare, an employee assistance programme and non-contributory life assurance.\n \nWe are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.\n \nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\n \nWe expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.\nAs a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.\n \nIn response to the housing and affordability crisis, we will build 100,000 new homes over ten years. 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job vacancies in Swanley

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107
job vacancies in Swanley

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General Manager – Billingsgate Market

City of London

Salary: £72,390 - £82,160 (inclusive of London Weighting) (pay award pending)

City of London (Hybrid)

Posted 22 days ago

General manager role at City of London's Billingsgate Market: manage daily operations, represent City at meetings, lead teams, and ensure safety.

Planning Investigation Officer

Sevenoaks District Council

£28,023 – £42,107 (depending upon experience) plus a Car Allowance of up to £1,239

Council Offices, Argyle Road (Hybrid)

Posted 1 day ago

Recovery Worker

Social Interest Group

£25,000 - £29,999

Lewisham Mental Health Social Housing. (On-Site)

Posted 1 day ago

Transport Officer

Dartford Borough Council

£29,982 - £38,660 PA, increasing to £32,652 – £40,996 PA following 12 months satisfactory performance

Kent (On-Site)

Posted 1 day ago

Fitness Instructors (Full-time and Casual hours available)

Impulse Leisure

£11.44 - £12.22 an hour. Optional personal training opportunities available upon request.

Thurrock (Essex) - Corringham Leisure Centre , Thurrock (Essex) (On-Site)

Posted 1 day ago

Senior Leasehold Income Officer

London Borough of Hackney

£43,824 - £44,862

Hackney (On-Site)

Posted 1 day ago

Service Charge Officer

London Borough of Hackney

£37,575 - £38,769

Hackney (On-Site)

Posted 1 day ago

Service Charge Financial Coordinator

London Borough of Hackney

£37,575 - £38,769

Hackney (On-Site)

Posted 1 day ago

Customer Service & Dispute Officer

London Borough of Hackney

£37,575 - £38,769

Hackney (On-Site)

Posted 1 day ago

Senior Leasehold Consultation & Billing Officer

London Borough of Hackney

£43,824 - £44,862

Hackney (On-Site)

Posted 1 day ago

Leasehold Income Officer

London Borough of Hackney

£40,005 - £41,286

Hackney (On-Site)

Posted 1 day ago

Senior Right To Buy & Resale Officer

London Borough of Hackney

£43,824 - £44,862

Hackney (On-Site)

Posted 1 day ago

Leasehold Consultation & Billing Officer

London Borough of Hackney

£40,005 - £41,286

Hackney (On-Site)

Posted 1 day ago

Transformation Project Manager

London Borough of Newham

£45,000 - £74,999

Greater London (On-Site)

Posted 2 days ago

EXECUTIVE ASSISTANT TO THE MAYOR OF NEWHAM

London Borough of Newham

£40,000 - £49,999

Greater London (On-Site)

Posted 2 days ago

Children's Social Worker - SWISS (Social Workers in Secondary Schools)

London Borough of Tower Hamlets

£42,855 - £54,135

Town Hall, 160 Whitechapel Road, LONDON (On-Site)

Posted 2 days ago

Year 5 Class Teacher

Scotts Primary School

Main Pay Scale/Upper Pay Range

Scotts Primary School (On-Site)

Posted 2 days ago

Executive Assistant to the Chief Executive and Senior Leadership Team

Tandridge District Council

£33,079 - £38,132

Council Offices (Hybrid)

Posted 5 days ago

Neighbourhood Housing Lead - Waltham Forest

London and Quadrant Housing Trust

£34,904 plus ECU (if requirements met), plus company benefits of 28 days holiday with additional bank holidays - pension scheme, life assurance, health cash plan and more

Stratford (Hybrid)

Posted 5 days ago

Resolution Team Leader

London and Quadrant Housing Trust

Salary £39,465 - £43,519 per annum, plus company benefits of 28 days holiday with additional bank holidays - pension scheme, life assurance, health cash plan and more

Stratford (Hybrid)

Posted 5 days ago

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Registered in England & Wales as JGP Resourcing Ltd. Registration no. 07750971 Registered Office: Unit 205, Cervantes House, 5-9 Headstone Road, Harrow, Middlesex, HA1 1PD

107 job vacancies in Swanley

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

General Manager – Billingsgate Market

Planning Investigation Officer

Recovery Worker

Transport Officer

Fitness Instructors (Full-time and Casual hours available)

Senior Leasehold Income Officer

Service Charge Officer

Service Charge Financial Coordinator

Customer Service & Dispute Officer

Senior Leasehold Consultation & Billing Officer

Leasehold Income Officer

Senior Right To Buy & Resale Officer

Leasehold Consultation & Billing Officer

Transformation Project Manager

EXECUTIVE ASSISTANT TO THE MAYOR OF NEWHAM

Children's Social Worker - SWISS (Social Workers in Secondary Schools)

Year 5 Class Teacher

Executive Assistant to the Chief Executive and Senior Leadership Team

Neighbourhood Housing Lead - Waltham Forest

Resolution Team Leader

107
job vacancies in Swanley