{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1735233340876,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"5f6e54ee-5be3-4ce5-8fc7-f667502c9ad0","title":"Resolution Officer","employer":"London and Quadrant Housing Trust","department":"","location":"Stratford","locationType":2,"description":"<div class=\"col-12 ats-title-font pb-3\"> </div>\n<div class=\"col-12 ats-normal-font pb-3\">\n<p><strong>Job Title </strong><strong>Resolution Officer’s x2</strong></p>\n<p><strong>Contract Type 1x </strong><strong>Permanent and 1x FTC</strong></p>\n<p><strong>Hours </strong><strong>Full time</strong></p>\n<p><strong>Persona </strong><strong>Agile 1 – 2 days office attendance required</strong></p>\n<p><strong>Reporting Office W</strong><strong>est Ham Lane, Stratford, E15or Sale Point, Trafford, M33</strong></p>\n<p><strong>Starting Salary </strong><strong>£31,923 - £35,019 (London Weighted) or £28,045 - £30,948 (Regional/Outside London)</strong></p>\n<p><strong>Closing date for completed applications </strong><strong>5th January 2025 at 23:00</strong></p>\n<p> </p>\n<p><strong>Interviews will be held on a date yet to be confirmed via MS Teams.</strong></p>\n<p><strong><br>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated</strong></p>\n<p><strong> </strong></p>\n<p><a title=\"Role Profile - Resolution Officer.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+inWhDyF3ZsZM78Gki6x/5IwLGg88mbDMQ2nT7PLvY9lng79gagK46buBRrXu4Bqy\">Role Profile - Resolution Officer.docx</a></p>\n<p> </p>\n<p><strong>Why choose L&Q?</strong></p>\n<p>We offer a competitive annual salary and staff benefits package:</p>\n<ul>\n<li>Strong family-friendly policies  </li>\n<li> Committed Learning & Development</li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Westfield Cash Health Plan</li>\n<li>Great places to work certified 2023-2024</li>\n<li>Best Workplaces for Women </li>\n</ul>\n<p> </p>\n<p>Although previous experience within a social housing environment is beneficial, it isn’t essential. You would have previously worked within a customer-facing role and be confident and comfortable in managing complaints.</p>\n<p><strong><em> </em></strong></p>\n<p>As a Resolution Officer, you will be responsible for carrying out detailed investigations within the Housing Management Division and providing quality responses, at pace, to formal and informal complaints from residents. You will act as the ‘voice and face’ of L&Q and be responsible for liaising and leading on complaints management, working with complainants and the wider business, to resolve issues quickly, providing quality responses that demonstrate care.</p>\n<p> </p>\n<p> To be successful in this role, you must be customer-centric and have the stakeholder management skills that enable you to obtain desired outcomes from challenging positions. You will be empathetic, confident and driven to provide an exemplary level of Customer Service.</p>\n<p>You will always consider the customer Customer Experience and have the natural ability to spot areas where we need to change ways of working. You will be IT proficient and have exceptional verbal and written communication skills.</p>\n<p> </p>\n<p>Although previous experience within a social housing environment is beneficial, it isn’t essential. You would have previously worked within a customer-facing role and be confident and comfortable in managing complaints.</p>\n<p><strong><em> </em></strong></p>\n<p>If you are interested in this role and have the experience required, then apply without delay!</p>\n<p> </p>\n<p>We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.  </p>\n<p> </p>\n<p>At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.   More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.</p>\n<p> </p>\n<p><strong>Our commitments:</strong></p>\n<p>At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.</p>\n<p> </p>\n<p><strong>In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance</strong>.</p>\n<p> </p>\n<p>We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.</p>\n<p> </p>\n<p>We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.</p>\n<p> </p>\n<p>L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.</p>\n<p> </p>\n<p class=\"Body\">As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. </p>\n<p class=\"Body\"> </p>\n<p>Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.</p>\n<p> </p>\n</div>","shortDescription":"","salaryDescription":"Please see advert for full salary details, plus 28 days holiday, bank holidays and other company benefits","publishDate":"2024-12-20T10:50:00.000Z","expirationDate":"2025-01-05T23:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/08dc2439-2c0f-4388-a60e-ebf99593aec9.jpg","score":1,"featured":false,"enhanced":false},{"id":"0941152d-b896-4235-9806-fc2820bc6744","title":"Estate Services Gardener","employer":"Peabody","department":"","location":"Broxbourne","locationType":3,"description":"<strong>The vacancy</strong><br><br><strong>The Estates Services hub is based out of our Houghton Regis depot. </strong><br><br><strong>This role will be covering the following postcodes - EN7,EN8,EN10,SG12,SG13,SG14 </strong><br><br>Your typical day could start with carrying out a program of assigned grounds maintenance works in line with published schedules. Then you might be carrying out a range of horticultural activities such as planting summer and winter beds, maintaining hedges, turf maintenance, weed spraying, weeding, and leafing, before heading off to ensure green waste is disposed of in line with company policy and waste management regulations.<br><br>As an<strong> Estate Services Gardener,</strong> you'll be providing a high quality, customer focused grounds service. With a particular focus on maintaining our estates, you'll actively work in partnership with key colleagues to manage effective garden maintenance, developing and improving Peabody's environmental services to residents and ensuring we take full account of residents' needs.<br><br>You're a people person who likes to get things done. You'll enjoy working in an outdoors environment in all weather conditions and you're first rate at general horticultural maintenance. To be successful in this role you'll need to be on site five days a week.<br><br>Your role covers all aspects of environmental services and grounds maintenance. If you're a seasoned professional within horticultural services, then we want to hear from you.<br><br>To be a success in this role, you're:<ul> <li>Able to work in all weathers and in an outdoor environment.</li> <li>Have a full, clean UK driving licence.</li> <li>Experienced in the field of horticulture.</li> <li>Able to demonstrate practical experience in the use of powered equipment.</li>\n</ul><strong>A company van will be provided in order for you to undertake your duties. </strong><br><br>Here are just a few of the benefits of working at Peabody:<ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require a Basic DBS check. A Full UK driving licence is required.<br><br>Are you ready to apply? <br><br>If you have any questions about this role, please email Talent Specialist, <strong>George Murphy</strong> at <strong>george.murphy@peabody.org.uk</strong><br><br><strong>Interviews will be taking place week commencing 6th January.</strong><br><br>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£26,583 per annum","publishDate":"2024-12-18T11:53:24.000Z","expirationDate":"2025-01-01T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e96a0632-d0d7-44db-966b-8b837de613b0.png","score":1,"featured":false,"enhanced":false},{"id":"d07081ad-7a87-4002-be66-74d10a318774","title":"Facility/Health & Safety Manager","employer":"Peabody","department":"","location":"Kent","locationType":3,"description":"<strong>The vacancy</strong><br><br>As a Facilities and Health & Safety Manager, you'll take the lead in ensuring Thamesmead's Commercial / Industrial Property Portfolio, pre development Landbank sites and Public Realm portfolio meets the highest standards of facilities management and health & safety compliance. With a deep understanding of property and safety management, you'll balance strategic planning with hands-on oversight to deliver exceptional services across multiple sites.<br><br>Your role is critical in maintaining safe, efficient, and compliant facilities while fostering collaboration across teams and external partners. Whether managing budgets, overseeing refurbishments, or conducting risk assessments, no two days will be the same in this active and impactful role.<br><br><strong>Your typical day might include:</strong><ul> <li>Leading facilities management services, ensuring compliance and value for money across properties.</li> <li>Conducting site inspections to ensure safety standards are maintained.</li> <li>Managing refurbishment projects from tender to completion.</li> <li>Developing and monitoring health & safety policies and risk assessments.</li> <li>Investigating incidents and liaising with regulatory authorities.</li> <li>Preparing budgets and managing procurement in line with company policies.</li> <li>Preparing Directorate reports for Board Committees</li>\n</ul><strong>Could it be you?</strong><br><br>To be successful in this role, you'll be:<ul> <li>A self-starter with extensive experience in facilities, property management, and health & safety.</li> <li>Skilled in managing budgets and refurbishments with a focus on delivering high-quality outcomes.</li> <li>Experienced in liaising with regulatory authorities and ensuring compliance.</li> <li>Experienced in Report writing</li> <li>A confident communicator, able to influence and support stakeholders at all levels.</li>\n</ul><strong>You'll also need:</strong><ul> <li>A NEBOSH qualification.</li> <li>Strong IT skills, including experience with facility and asset management systems.</li> <li>A clean UK driving licence.</li>\n</ul><strong>Here are just a few of the benefits of working at Peabody:</strong><ul> <li>30 days of annual holiday, plus bank holidays.</li>\n</ul><ul> <li>Two paid volunteering days each year.</li> <li>A flexible benefits scheme, including family-friendly options and discounts.</li> <li>Life assurance of 4x your salary.</li> <li>Up to 10% pension contribution.</li>\n</ul><strong>Ready to apply?</strong><br><br>If you have any questions about this role, please contact <strong>victoria.wilson1@peabody.org.uk</strong><br><br><strong>Early applications are encouraged, as we reserve the right to close the advertisement earlier than stated.</strong><br><br><strong>Interviews will take place during the week commencing week commencing 13th January 2024</strong><br><br><strong>You must be eligible to work in the UK to apply for this vacancy. Peabody is not able to offer Visa sponsorship.</strong>","shortDescription":"","salaryDescription":"£47,180","publishDate":"2024-12-18T11:53:24.000Z","expirationDate":"2025-01-06T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/339ec09e-9e0d-43ba-b186-7999e781d20c.png","score":1,"featured":false,"enhanced":false},{"id":"a1a1d384-1e81-43c9-9202-e214dad901c8","title":"Estates Manager","employer":"Brentwood Borough Council","department":"","location":"Brentwood","locationType":3,"description":"<p><strong>Estates Manager</strong> </p>\n<p><strong>Permanent Position (37 hours per week)</strong> </p>\n<p><strong>Grade G (SCP 33 - 37) - £39,051 - £42,700 per annum<br></strong></p>\n<p><strong>Closing Date for accepting applications: </strong><strong>19th January 2025</strong></p>\n<p>(Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance) </p>\n<p>An exciting opportunity has arisen for an Estates Manager to join a thriving Housing Team. You will be jointly responsible for a team of Housing Officers covering circa 2500 tenancies, a leasehold portfolio of circa 450 Leaseholders and the general management of our wider estates.  </p>\n<p>Guiding a team of Housing Officers, Leaseholder Officers, Administrators and Caretakers, you will ensure residents are maintaining their Tenancies including paying their rent. You will also be integral in engaging residents and developing our resident engagement activities.  </p>\n<p>As a key member of the extended housing management team you will be engaged in improvement plans in line with the Consumer Regulations and ensure resident engagement and inclusion is a main focus for officers.  </p>\n<p>Key responsibilities of the role include;  </p>\n<ul>\n<li>Arrears recovery and support for our residents  </li>\n</ul>\n<ul>\n<li>Ensuring Tenancy Audits, Estate inspections and any other required visits are conducted. </li>\n</ul>\n<ul>\n<li>Management of Housing Officers, Leasehold officer, caretakers and administrators  </li>\n</ul>\n<ul>\n<li>Estate management of our 2500 properties  </li>\n</ul>\n<ul>\n<li>Aids and Adaptions panel member </li>\n</ul>\n<ul>\n<li>Tenancy Changes Panel Member   </li>\n</ul>\n<p> For an informal discussion please contact Nicola Marsh on 01277 312 981.  </p>\n<p> Brentwood Council is committed to equal opportunities and welcomes applications from all sections of the community.  People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification. </p>\n<p> </p>","shortDescription":"","salaryDescription":"£39,051 - £42,700 per annum","publishDate":"2024-12-16T15:00:00.000Z","expirationDate":"2025-01-19T23:56:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ac197514-b472-488b-8695-4011a7290f3f.jpg","score":1,"featured":false,"enhanced":false},{"id":"181180a7-f48f-45b7-805a-bc28788eb526","title":"Housing Officer","employer":"Brentwood Borough Council","department":"","location":"Brentwood","locationType":3,"description":"<p><strong>Housing Officer</strong> </p>\n<p><strong>2 X Permanent positions<br></strong></p>\n<p><strong>Full Time (37 hours per week)</strong> </p>\n<p><strong>Grade  E - £29,814 - £33,147 (SCP 23 – 27) </strong> </p>\n<p><strong>Closing Date for accepting applications: 12th January 2025<br></strong></p>\n<p>(Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance) </p>\n<p>We currently have an exciting opportunity for 2 x Housing Officer’s to join our successful Estates Management Team to assist in delivery high quality Tenancy and Rent arrears Management.  </p>\n<p>Brentwood Borough Council have a stock of Circa 2500 properties, and you would be responsible for your own patch. Our Housing Officers are generic and manage all aspects of a Tenancy from breach of Tenancy through to Anti-Social behaviour and Rent collection.  <br> <br>We are looking for a highly motivated person who is committed to the very highest standards of customer care to join our team of Housing Officers.  </p>\n<p>You will have experience of rent collection as a Social Landlord and be able to engage with customers to agree maintainable repayment agreements in respect of current rent and arrears. You will be able to demonstrate a good working knowledge of welfare reform and be able to advise Tenants on this accordingly.  </p>\n<p>As an experienced officer you will be confident visiting Tenants in their homes to discuss concerns and be confident in identifying any support needs.  </p>\n<p>For an informal discussion please contact Lauren Anderson on 01277 312500. </p>\n<p>Brentwood Council is committed to equal opportunities and welcomes applications from all sections of the community.  People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification. </p>\n<p> </p>","shortDescription":"","salaryDescription":"Grade  E - £29,814 - £33,147 per annum","publishDate":"2024-12-16T14:21:00.000Z","expirationDate":"2025-01-12T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/d6ce2588-e1b0-4472-928d-d60392ff78d6.jpg","score":1,"featured":false,"enhanced":false},{"id":"fb22723a-024f-4259-ae68-d6575071cd8d","title":"TMO Manager","employer":"Wrayburn Community Organisation","department":"","location":"Southwark","locationType":3,"description":"<p>Looking for a dynamic and exciting Job?<br><br>Wrayburn Community Organisation Tenant Management Organisation is looking for a<br>dynamic Part Time Manager, capable of working on your own initiative.<br><br>Are you the right person? Do you have:</p>\n<ul>\n<li>At least 3 years’ experience of managing social housing services such as repairs,<br>tenancy and leasehold management, supporting ASB cases, voids and customer<br>service</li>\n<li>Awareness of current legislation with regards to social housing</li>\n<li>Experience in either running a small organisation or developing community or housing management services.</li>\n<li>Experience of working with a Board either of a TMO or Housing Organisation.</li>\n<li>Flexible and able to multi task.</li>\n<li>Excellent communication and social skills, working with both tenants and stakeholders</li>\n<li>A passion for developing new ideas</li>\n</ul>\n<p><strong>Salary: £40,000-£42,000/ year, pro rata 17.5 hours a week</strong></p>\n<p><strong>About us<br><br></strong>We are a Tenant Management Organisation in the borough of Southwark, managing just one<br>block consisting of 72 properties. We are in the Bermondsey regeneration area and we are a<br>‘green’ estate, with extensive green areas and enthusiastic and active residents.</p>\n<p><br>Wrayburn Community Organisation is a community benefit organisation and we have clear<br>aims to continue to provide excellent services and to make a positive social impact for the<br>residents in our area.</p>\n<p><br><strong>The role</strong></p>\n<p>We are looking for a part-time TMO Manager (17.5 hours over 3 days) to replace our outgoing<br>Manager, who will be responsible to our resident board and in charge of the day to day<br>running of our organisation: overseeing housing, maintenance and cleaning services for<br>residents. You will be our only directly employed staff member and will work with us to<br>continue our excellent services with our established contractors.</p>\n<p><br><strong>About you</strong></p>\n<p>You will need to have experience of housing and maintenance services, and of working<br>alongside residents and the local community. With experience of leading people, you should<br>have the ability to take overall responsibility for the delivery of quality, customer focused,<br>housing services through the management of contracts and our TMO Office. You will also<br>need to have experience of good governance, a track record of improving services and<br>performance and be able to work with our partners on estate management and strategic<br>housing issues.</p>\n<p>Above all you should have the drive and commitment to work with us as we go through a<br>period of change and as we respond to the challenges facing our residents and housing<br>organisations.<br><br>This is an exciting role for someone who is keen on managing change and improving<br>organisation.<br><br><strong>Closing Date: </strong>Friday 17th January 2025.<br><strong>Interview Dates: </strong>Tuesday 4th February 2025 or Wednesday 5th February 2025.<br><strong>Start Date:</strong> 1st April 2025 (or earlier if possible)</p>","shortDescription":"<p>Wrayburn Community Organisation Tenant Management seeks a part-time Manager with experience in social housing, management, and community services. Salary £40-42k/year.</p>","salaryDescription":"£40,000-£42,000/ year, pro rata","publishDate":"2024-12-16T13:08:00.000Z","expirationDate":"2025-01-17T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6592bd7d-e47c-4bd1-ade3-e3e3bcc03f27.jpg","score":1,"featured":false,"enhanced":true},{"id":"27395bef-6359-4a2b-b529-1ec93a70401d","title":"Home Ownership Officer","employer":"London Borough of Lewisham","department":"","location":"Lewisham","locationType":2,"description":"<p><span>Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!&nbsp;</span></p>\n<p><span>We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.</span></p>\n<p><strong><span>Introduction</span></strong></p>\n<p><span>At Lewisham Council, we believe in building on potential. As a Home Ownership Officer, your ability to proactively manage a variety of Right to Buy and home ownership functions within procedural &amp; legislative deadlines could have a real impact on people’s lives.</span></p>\n<p><span>We aim to provide a better experience and more opportunities for residents, communities – and the dedicated people who join our growing team.</span></p>\n<p><strong><span>What’s the role?</span></strong></p>\n<p><span>As a Home Ownership Officer, you will be responsible for providing a high quality, customer focused and responsive service to Lewisham Homes homeowners.</span></p>\n<p><strong><span>If successful, the main duties of your role will be:</span></strong></p>\n<p><span>• Proactively manage a variety of RTB and home ownership functions within procedural &amp; legislative deadlines and keep up to date with relevant legislation and good practice issues relating to the role.</span></p>\n<p><span>• Build good working relationships with the local Tenant and Residents’ Associations. Attend court of hours meetings as required.</span></p>\n<p><span>• Respond to correspondence and complaints and provide drafts for member’s enquiries and take legal action as necessary (attend court and tribunals as required).</span></p>\n<p><span>• Investigate complex cases, work collaboratively with other departments, partners and stakeholders to ensure multi agency responses to complex cases and carry out home / estate visits / inspections in a lone working capacity as required.</span></p>\n<p><strong><span>What’s in it for you?</span></strong><span>&nbsp;</span></p>\n<p><span>Excellent training and development opportunities, plus a range of benefits including:</span></p>\n<ul>\n<li><span>Generous holiday allowance&nbsp;</span></li>\n<li><span>Local Government Pension scheme&nbsp;</span></li>\n<li><span>Flexible working and family friendly policies&nbsp;</span></li>\n<li><span>Season ticket and bicycle loans&nbsp;</span></li>\n<li><span>A range of staff discounts including local subsidised gym memberships&nbsp;</span></li>\n<li><span>Supportive staff networks</span></li>\n</ul>\n<p><strong><span>What we’re looking for</span></strong><span>&nbsp;</span></p>\n<p><span>You are flexible and have excellent peoples’ skills. You will have an eye for accuracy and attention to detail. You will be keen to resolve enquiries and have good collaboration skills liaising with residents and other areas of the business. You are proactive and have experience of managing leasehold issues as well as having great people skills.&nbsp;</span></p>\n<p><strong><span>Location</span></strong></p>\n<p><span>The job is primarily based in Laurence House, 1 Catford Road, London SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.</span></p>\n<p><span>The recruitment process is anonymous and we don’t accept CV’s.</span></p>\n<p><span><a href=\"https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us\" target=\"_blank\">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.&nbsp;</span></p>\n<p><span>For an informal discussion about this job, please contact: Glenda Omogbai - HOS@lewisham.gov.uk</span></p>\n<p><strong><span>To find out more, including a full job description and person specification, and to apply, please visit the </span></strong><strong><span><a href=\"https://efuy.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/924/?utm_medium=jobshare&amp;utm_source=External+Job+Share\">Lewisham Council website</a></span></strong></p>\n<p><strong><span>Salary</span></strong></p>\n<p><span>£39,150 - £40,344 per annum (SO1)</span></p>\n<p><span>N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.</span></p>\n<p><strong><span>Diversity&nbsp;</span></strong></p>\n<p><span>Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at&nbsp;<a href=\"https://www.gov.uk/access-to-work/apply\" target=\"_blank\">www.gov.uk/access-to-work/apply</a>&nbsp;</span></p>\n<p><span>The Council has a dedicated employment support service,&nbsp;<a href=\"https://lewisham.gov.uk/lewishamworks\" target=\"_blank\">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href=\"mailto:JobsAndSkills@lewisham.gov.uk\" target=\"_blank\">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.&nbsp;&nbsp;</span></p>\n<p><span>The Council reserves the right to close adverts early if there is a large response.</span></p>\n<p><strong><span>Let’s stay connected, follow us on social media:&nbsp;&nbsp;</span></strong></p>\n<p><span><a href=\"https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq\" target=\"_blank\">LinkedIn</a>&nbsp; &nbsp;<a href=\"https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ\" target=\"_blank\">Facebook</a>&nbsp; &nbsp;<a href=\"https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE\" target=\"_blank\">Twitter</a>&nbsp; &nbsp;<a href=\"https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf\" target=\"_blank\">Instagram&nbsp;</a>&nbsp;</span></p>","shortDescription":"","salaryDescription":"£39,150 - £40,344 per annum","publishDate":"2024-12-13T12:58:29.857Z","expirationDate":"2025-01-05T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9f086ccd-1efa-48d2-9df4-10980c95555f.jpg","score":1,"featured":false,"enhanced":false},{"id":"fb9ea23c-0ab5-4d16-b47c-5e541aedfc3b","title":"Neighbourhood Manager (South East London)","employer":"Peabody","department":"","location":"South East London","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with a welcome visit to new tenants who've just moved in, before you go to a Residents' Association meeting to hear residents' concerns around local issues on their estate. Then you might be showing some residents how they can access Peabody's self-service options for managing their account, before heading across to meet a vulnerable resident who needs your help.<br><br>As a roaming Neighbourhood Manager, you'll be the 'face of Peabody' and no one day is the same. You'll be at the heart of your Peabody community, playing a crucial role supporting the practical needs and wellbeing of residents and ensuring community safety. With a particular focus on helping vulnerable residents and families, you'll actively work with residents in the management of their home and neighbourhoods, developing and improving Peabody's service to them and ensuring we take full account of residents' needs.<br><br>You're a people person who likes to get things done. You'll enjoy working collaboratively with other teams and you're first rate at building meaningful relationships across the business to enable you to find creative solutions to issues. This is a hybrid role and you'll be required to work in our communities and from our Westminster Bridge Road office as part of a duty service, once every fortnight.<br><br>Your role covers all aspects of housing management - everything from estate, scheme and property inspections to identifying issues and capturing feedback to continuously improve our services and customer satisfaction. If you're creative in your problem-solving, energised by supporting your customers and, like us, committed to helping people flourish, we want to hear from you.<br><br><strong>This is a 12-month fixed term contract.</strong><br><br><strong>To be successful in this role, you're:</strong><ul> <li> committed to first class customer service </li> <li> resilient with a positive, flexible, compassionate and can-do approach </li> <li> organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively </li> <li> experienced within a customer facing role, preferably within housing management and ideally within the social housing sector </li> <li> be prepared to undertake a level 3 qualification in Housing Management if not already held. </li>\n</ul><strong>Here are just a few of the benefits of working at Peabody:</strong><ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li> <li>the opportunity to broaden your skills and enhance your professional development</li>\n</ul><strong> This role will require a Basic DBS check. </strong><br><br><strong> A full UK driving licence and access to a vehicle is preferred due to the location of this patch. </strong><br><br><strong>Are you ready to apply?</strong><br><br>Please click on the 'Apply Now' button and submit both your CV and a bit about why we should consider you for the role. <br><br>If you have any questions about this role, please email Talent Specialist, <strong>Caroline Seery</strong> at <strong>caroline.seery@peabody.org.uk</strong><br><br><strong>Interviews will take place in person during the week commencing 6th January.</strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"Circa £38,800","publishDate":"2024-12-13T01:04:26.000Z","expirationDate":"2025-01-01T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/94563282-f396-4492-8f2d-1d2473658be9.png","score":1,"featured":false,"enhanced":false},{"id":"870516fc-a22a-4dd1-b646-cf563d5ed2ff","title":"Care Support Worker","employer":"Peabody","department":"","location":"Chelmsford, Essex","locationType":3,"description":"<strong>The vacancy</strong><br><br><strong> Female-only Care Support Worker </strong><br><br>Your typical day could start with creating and implementing support plans consistently and correctly for our customers. Then you might be supporting individuals to pursue hobbies and leisure activities at home and in their community by being innovative, enthusiastic and encouraging.<br><br> As a <strong>Care Support Worker,</strong> you'll be assisting people to live their best life. With a particular focus supporting people with kindness and compassion. You will support people with all aspects of daily living including assisting people with their personal care and health needs.<br><br>Your kind, compassionate and driven to protect the rights of the people you support. You'll respect individual characters you are supporting and the different wants and needs they may have. To be successful in this role you'll need to be available to work on a rota basis which is covered over a 24/7 period. Some waking nights and sleep ins will be required.<br><br>Your role covers all aspects of care and support. If you're a caring & compassionate person, then we want to hear from you.<br><br><strong>We currently have available:</strong><ul> <li><strong>1 x Full-Time position - 37.5 hrs a week - £23,400 per annum.</strong></li>\n</ul><strong>Shift patterns - 07:00-14:30 / 14:30-22:00 </strong><br><br><strong>A Full UK driving licence with access to a car is preferable for these roles, given the shift work and transport links in the area.</strong><br><br>Could it be you?<br><br>To be a success in this role, you're:<ul> <li>Able to work on a rota basis, working across a 24/7 shift pattern.</li> <li>The understanding and ability to respond to people's unique needs and desires.</li> <li>Experience of providing support to vulnerable individuals.</li> <li>The ability to maintain records, with high levels of attention to detail.<br> <br> <strong> We are looking for female applicants only for this role as it is an all-women's service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post. </strong>\n</li>\n</ul>Here are just a few of the benefits of working at Peabody:<ul> <li>25 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require an enhanced DBS check.<br><br>Are you ready to apply? <br><br>If you have any questions about this role, please email Talent Specialist, <strong>Harry Lund</strong> at harry.lund@peabody.org.uk. <br><br><strong>Interviews will be taking place week commencing 6th January 2025.</strong><br><br>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"Circa £23,400","publishDate":"2024-12-11T03:55:10.000Z","expirationDate":"2025-01-01T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/79ab7ad3-46bf-4f75-92a8-9832af03c72c.png","score":1,"featured":false,"enhanced":false},{"id":"d720151d-f6a8-4db6-9027-86239f8d077a","title":"Senior Environmental Operative Grounds","employer":"Peabody","department":"","location":"Thamesmead","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with site work and plant equipment allocation, to a team of Grounds Maintenance Operatives. Then you might be carrying out a range of horticultural activities such as mowing, weeding, pruning, planting, litter and leaf removal, pest, and disease control, before heading across to trim hedges around our estates.<br><br>As a <strong>Senior Environmental Operative,</strong> you'll be providing a high quality, customer focused grounds service. With a particular focus on maintaining our estates, you'll actively work in partnership with key colleagues to manage effective garden maintenance, developing and improving Peabody's environmental services to residents and ensuring we take full account of residents' needs.<br><br>You're a people person who likes to get things done. You'll enjoy working in an outdoors environment in all weather conditions and you're first rate at supervising and allocating work to a team. To be successful in this role you'll need to be on site five days a week.<br><br>Your role covers all aspects of environmental services and grounds maintenance. If you're a seasoned professional within horticultural services, then we want to hear from you.<br><br>To be a success in this role, you're:<ul> <li>Able to work in all weathers and in an outdoor environment.</li> <li>Experienced in supervising a small site-based team.</li> <li>Experienced in the field of horticulture.</li> <li>Able to demonstrate practical experience in the use of powered equipment.</li>\n</ul><strong>A company van will be provided in order for you to undertake your duties. </strong><br><br>Here are just a few of the benefits of working at Peabody:<ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require a Basic DBS check. A Full UK driving licence is required.<br><br>Are you ready to apply? <br><br>If you have any questions about this role, please email Talent Specialist, <strong>George Murphy</strong> at <strong>george.murphy@peabody.org.uk</strong><br><br><strong>Interviews will be taking place week commencing 30th December. </strong><br><br>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£28,815 per anuum","publishDate":"2024-12-09T03:35:01.000Z","expirationDate":"2024-12-27T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/4b821b51-24c9-4797-8ef1-508332896ddf.png","score":1,"featured":false,"enhanced":false},{"id":"fe836dcc-6649-4da2-a7c1-2501d3a1a4cb","title":"Environment Caretaker - Mobile","employer":"Peabody","department":"","location":"East London","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with maintaining the internal and external areas of Peabody estates, ensuring a clean, safe, and welcoming environment for residents, visitors, and staff. You might clean communal areas, inspect playgrounds, or maintain landscaped spaces, all while keeping an eye out for any unusual occurrences or safety issues.<br><br>As an Environmental Caretaker - Mobile, you'll travel between various sites across East London, ensuring all communal areas are maintained to a high standard. Your role will directly contribute to the wellbeing and safety of our communities.<br><br>You are practical, proactive, and committed to delivering excellent service. With strong attention to detail and an understanding of health and safety, you'll help keep Peabody estates safe and pleasant for everyone. Flexibility and a positive attitude are key to thriving in this mobile role.<br><br><strong>Could it be you?</strong><br><br>To be a success in this role, you'll need:<ul> <li>Experience dealing with the public.</li> <li>Knowledge of health and safety legislation.</li> <li>An understanding of the use of chemicals (COSHH).</li> <li>The ability to read and interpret safety rules, maintenance instructions, and procedure manuals.</li> <li>Strong communication skills and attention to detail.</li>\n</ul><strong>Here are just a few of the benefits of working at Peabody:</strong><ul> <li>30 days' annual holiday, plus bank holidays</li> <li>Two additional paid volunteering days each year</li> <li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li> <li>4 x salary life assurance</li> <li>Up to 10% pension contribution</li>\n</ul>This role will require an Enhanced DBS check.<br><br><strong>Are you ready to apply?</strong><br><br>If you have any questions about this role, please email Talent Specialist George Murphy at george.murphy@peabody.org.uk.<br><br><strong>Interviews will be taking place the week commencing Monday 6th January.</strong><br><br><strong>PLEASE NOTE:</strong> Peabody does not provide sponsorship as a licensed UK employer.","shortDescription":"","salaryDescription":"£26,583 per annum","publishDate":"2024-12-04T01:04:34.000Z","expirationDate":"2024-12-28T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/0a4f55ec-2aa4-4f6a-99d6-85cc800da27e.png","score":1,"featured":false,"enhanced":false},{"id":"610df457-4b30-4afd-bb7f-49828befb06c","title":"Service Charge Officer","employer":"Royal Borough of Greenwich","department":"","location":"Head Office, Greenwich","locationType":3,"description":"<p>We are looking for a suitably skilled and experienced person to join our busy and demanding Home Ownership Service team (HOS).</p><p>You will be responsible for undertaking the accurate calculation, construction and issue of all service charges (and any other property charge), including both annual and major works charges, relating to HOS functions.</p><p> </p><p>You will also be responsible for undertaking all statutory and other consultation in relation to these charges and to maximise income to the service and the Directorate by the capture of all relevant costs.</p><p> </p><p>You should have:</p><ul>\n<li>Significant knowledge and experience of legislation relating to leasehold management. </li>\n<li>Excellent customer service skills.</li>\n</ul><ul><li>Proven ability to effectively prioritise and meet deadlines particularly when faced with changing priorities.</li></ul><ul><li>Experience of producing accurate reports and information on service statistics and ensuring compliance with performance targets.</li></ul><ul>\n<li>Experience of and ability to inform and advise on complex leasehold issues, to leaseholders, other council departments, senior management and Members.</li>\n<li>Ability to communicate effectively to a very high standard, verbally and in writing.</li>\n</ul><p>Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.</p>","shortDescription":"","salaryDescription":"£35577 - 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Resolution Officer

London and Quadrant Housing Trust

London and Quadrant Housing Trust logo

Please see advert for full salary details, plus 28 days holiday, bank holidays and other company benefits

Stratford (Hybrid)

Posted 6 days ago

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