TMO Manager

Looking for a dynamic and exciting Job?

Wrayburn Community Organisation Tenant Management Organisation is looking for a
dynamic Part Time Manager, capable of working on your own initiative.

Are you the right person? Do you have:

• At least 3 years’ experience of managing social housing services such as repairs,
  tenancy and leasehold management, supporting ASB cases, voids and customer
  service
• Awareness of current legislation with regards to social housing
• Experience in either running a small organisation or developing community or housing management services.
• Experience of working with a Board either of a TMO or Housing Organisation.
• Flexible and able to multi task.
• Excellent communication and social skills, working with both tenants and stakeholders
• A passion for developing new ideas

Salary: £40,000-£42,000/ year, pro rata 17.5 hours a week

About us

We are a Tenant Management Organisation in the borough of Southwark, managing just one
block consisting of 72 properties. We are in the Bermondsey regeneration area and we are a
‘green’ estate, with extensive green areas and enthusiastic and active residents.

Wrayburn Community Organisation is a community benefit organisation and we have clear
aims to continue to provide excellent services and to make a positive social impact for the
residents in our area.

The role

We are looking for a part-time TMO Manager (17.5 hours over 3 days) to replace our outgoing
Manager, who will be responsible to our resident board and in charge of the day to day
running of our organisation: overseeing housing, maintenance and cleaning services for
residents. You will be our only directly employed staff member and will work with us to
continue our excellent services with our established contractors.

About you

You will need to have experience of housing and maintenance services, and of working
alongside residents and the local community. With experience of leading people, you should
have the ability to take overall responsibility for the delivery of quality, customer focused,
housing services through the management of contracts and our TMO Office. You will also
need to have experience of good governance, a track record of improving services and
performance and be able to work with our partners on estate management and strategic
housing issues.

Above all you should have the drive and commitment to work with us as we go through a
period of change and as we respond to the challenges facing our residents and housing
organisations.

This is an exciting role for someone who is keen on managing change and improving
organisation.

Closing Date: Friday 17th January 2025.
Interview Dates: Tuesday 4th February 2025 or Wednesday 5th February 2025.
Start Date: 1st April 2025 (or earlier if possible)