{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1743224954516,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"1a8dd976-b965-4502-8a5a-b67e1db603ab","title":"Appeals and Monitoring Officer","employer":"London Borough of Hounslow","department":"","location":"Hounslow","locationType":2,"description":"<p><strong>About Us at Hounslow </strong></p>\n<p>We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.</p>\n<p>We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential.  We are stepping up for our residents like never before.</p>\n<p><strong>About our Commitment to Diversity and Inclusion</strong></p>\n<p>We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock.  All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”.  It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.</p>\n<p>We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.</p>\n<p>As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates.  There’s space for you to tell us what you need within our application form.</p>\n<p><strong>Our Benefits</strong></p>\n<p><a href=\"https://www.hounslow.gov.uk/info/20037/working_for_the_council\">If you join us, you’ll have access to a range of employee benefits. Read more about these here.</a></p>\n<p><strong>About the Role</strong></p>\n<p>This is a great opportunity for an experienced Appeals and Monitoring (aka Representations and Appeals Officer) looking for a new challenge, to work within the Parking Operations team.</p>\n<p>The postholder will be responsible for dealing with Penalty Charge Notice (PCN) correspondence, deciding motorists appeals, dealing with emails, court & bailiff/debt registration work, some telephone calls, refunds, complaints, and the office-based collection of data to assist with contract monitoring.</p>\n<p>This is a hybrid position, meaning if you are successful you will be working from Hounslow House at least once or twice a week, as scheduled by your line manager, to align with the team's in-office days. You will be working remotely the rest of the week.</p>\n<p><strong>About the Team You’ll Be Working In</strong></p>\n<p>Parking Operations has a statutory duty to enforce parking restrictions on the borough’s roads and car parks under legislation set out within the Road Traffic Regulation Act 1984 (RTRA), Road Traffic Act 1991 (RTA) and the Traffic Management Act 2004 (TMA).</p>\n<p>Our aim is to reduce traffic congestion, improve road safety and local air quality; and maintain the provision of parking spaces for permit holders whilst improving accessibility for all road users - especially those with disabilities.</p>\n<p>The Appeals and Monitoring team are a part of Parking Operations. We deal with PCN correspondence at all stages of the life cycle of a PCN, including at Representations, Appeal, Charge Certificate and Debt Registration stages.</p>\n<p><strong>Your key responsibilities will be to:</strong></p>\n<p>1. Investigate PCN Disputes: Review and assess PCN disputes carefully, following the council’s policies and procedures, before issuing a formal decision to the motorist.</p>\n<p>2.Maintain Performance Standards: Ensure that your letters are clear and concise, respond to the motorists’ points, and adhere to the relevant quality, policy, and legal guidelines. As part of this you must ensure that daily targets are either met or exceeded. </p>\n<p>3.Liaise with External Services: Work with the Traffic Enforcement Centre, County Courts, and Legal Services to promptly address Witness Statements and Statutory Declarations, ensuring all relevant policies and procedures are followed.</p>\n<p>4.Additional Duties as Needed: Assist with various other tasks, such as processing refund requests, responding to emails, and occasionally handling phone calls, to help keep the office running smoothly.</p>\n<p><strong>About You</strong></p>\n<p><strong>Your Skills:</strong></p>\n<p>If the below resonates with you we’d love to hear from you:</p>\n<ol>\n<li>Experience with PCNs and letter writing: You’re comfortable investigating PCN issues and handling correspondence professionally.</li>\n<li>Self-motivation and a strong work ethic: You take pride in your work, are driven, and enjoy working independently.</li>\n<li>Flexibility and a positive, solution-oriented attitude: You’re adaptable, always ready to pitch in with a \"can-do\" mindset, and you approach your work with professionalism.</li>\n<li>Computer literate: You’re comfortable using computers and Office 365 software tools including Excel and Outlook, to get the job done.</li>\n</ol>\n<p><strong>Professional Qualifications: </strong></p>\n<p>No professional qualifications are required for this role, although a level three City & Guilds Notice Processing qualification would be an asset. </p>\n<p>Read more about the work you’ll be doing in the Role Profile.</p>\n<p><strong>Don’t meet every single requirement? </strong>We know that sometimes people can be put off applying for a job if they think they can’t tick every box.  At Hounslow, we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles! Training will be provided at every opportunity, to ensure you have the tools to do the job.</p>\n<p><strong>When Interviews Will Be Held and Who to Contact</strong></p>\n<p>The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:</p>\n<p>Email: <a href=\"mailto:David.Coughlan@Hounslow.gov.uk\">David.Coughlan@Hounslow.gov.uk</a></p>\n<p>Telephone: 0208 583 3378</p>\n<p>Interviews for this job will be held 24<sup>th</sup> and 29<sup>th</sup> April 2025.</p>\n<p><strong>Closing Date: 21<sup>st</sup> April 2025</strong></p>","shortDescription":"<p>Appeals and Monitoring Officer role at Hounslow Borough Council entails managing Penalty Charge Notices and correspondence, working hybrid remotely.</p>","salaryDescription":"£35,982 - £38,058","publishDate":"2025-03-27T17:48:00.000Z","expirationDate":"2025-04-21T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/16591371-c3cf-4ff4-8dfa-fe66544f9a71.jpg","score":1,"featured":true,"enhanced":true},{"id":"08756309-5908-4df8-b34c-cbf231562618","title":"Support Mentor","employer":"Social Interest Group","department":"","location":"198 Latimer Road","locationType":3,"description":"<p>Are you a compassionate and resilient individual with a passion for supporting people to overcome homelessness and rebuild their lives? </p>\n<p><strong>ABOUT THE SUPPORT MENTOR ROLE  </strong></p>\n<p>We are seeking a dedicated Support Mentor to join our team and make a real difference in the lives of residents who have experienced long-term street homelessness. Many of our residents have faced significant challenges, including mental health issues, substance misuse, and alcohol dependency, and have struggled to sustain engagement with support services. Work as part of a 24-hour staffing team, with concierge support, to ensure the safety and well-being of residents working with entrenched rough sleepers with dual diagnosis. This is a varied role where no two days are the same. You will need to be adaptable, empathetic, and proactive in supporting residents to feel safe and empowered.</p>\n<p><strong>Shift Pattern: </strong>Full Time – 37.5 per week. Shift Rota: Rolling schedule covering Early Shifts: 08:30 – 16:30 and Late Shift: 13:30 – 21:30.Onsite face to face service, flexibility to work evenings, weekends, and bank holidays as needed. Weekend & Bank Holiday Work: Required on a rotational basis. Flexibility: Must be available to work evenings, weekends, and bank holidays as needed. Onsite Role: This is a face-to-face service delivery position.</p>\n<p><strong>Salary: </strong>£25,600</p>\n<p><strong>What are we looking for from a Support Mentor?</strong></p>\n<ul>\n<li>Build trusting, professional relationships with residents, helping them to achieve their goals and aspirations.</li>\n<li>Provide emotional and practical support, including key work sessions, accompanying residents to appointments (e.g., GP visits), and engaging in activities such as walks or coffee outings.</li>\n<li>Take responsibility for maintaining support plans and risk assessments, ensuring they are up-to-date and person-centred.</li>\n<li>Step in to manage crisis situations as they arise, maintaining a calm and trauma-informed approach.</li>\n<li>Carry out regular cleaning duties and contribute to the overall maintenance and health and safety of the service.</li>\n</ul>\n<p><strong>What we offer</strong></p>\n<ul>\n<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n</ul>\n<p><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></p>\n<p><strong>ABOUT US</strong></p>\n<p>Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</p>\n<p>SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.</p>\n<p>Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a></p>\n<p>Further details can be found on our website here: <a href=\"https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk\">Theory of Change - Social Interest Group - Social Interest Group</a>.  </p>\n<p>We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.</p>\n<p><strong>ADDITIONAL INFORMATION</strong></p>\n<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>\n<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>.</p>\n<p>For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call our central office on <a href=\"tel:02036689270\">020 3668 9270</a> to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. </p>\n<p>Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. </p>\n<blockquote>\n<p><strong>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.</strong></p>\n</blockquote>","shortDescription":"","salaryDescription":"£25,600","publishDate":"2025-03-28T16:49:00.000Z","expirationDate":"2025-04-11T15:49:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/500b834e-e735-47c8-8b85-6408b3ecab40.jpg","score":1,"featured":false,"enhanced":false},{"id":"be899858-680f-4dd4-90f8-5c5dec113eda","title":"Neighbourhood Manager (Kensington)","employer":"Peabody","department":"","location":"North West London","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with a welcome visit to new tenants who've just moved in, before you go to a Residents' Association meeting to hear about any concerns around their tenancy or local issues on their estate. Then you might be inspecting your estates with a colleague from Repairs or Estates Services, before heading across to meet a vulnerable resident who needs your help.<br><br>As a Neighbourhood Manager, you'll working in your designated neighbourhood with a requirement to work from the Kensington office. You'll be the 'face of Peabody' and no one day is the same. You'll be at the heart of your Peabody community, playing a crucial role supporting the practical needs and wellbeing of residents and ensuring community safety. You'll actively work with residents in the management of their home and neighbourhoods, developing and improving Peabody's service to them and ensuring we take full account of their needs.<br><br>Your role covers all aspects of tenancy and housing management - everything from estate, scheme and property inspections to identifying issues and capturing feedback to continuously improve our services and resident satisfaction.<br><br>You're a people person who likes to get things done. You'll enjoy working collaboratively with other teams and you're first rate at building meaningful relationships across the business to enable you to find creative solutions to issues. If you're creative in your problem-solving, energised by supporting your residents and, like us, committed to helping people flourish, we want to hear from you.<br><br><strong>To be successful in this role, you're:</strong><ul> <li>experienced within a customer facing role, preferably within housing management and ideally within the social housing sector</li> <li>knowledgeable in tenancy and leasehold management and enforcement, with experience of safeguarding</li> <li>resilient with a positive, flexible, compassionate and can-do approach</li> <li>organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively</li> <li>be prepared to undertake a level 3 qualification in Housing Management if not already held.</li>\n</ul><strong>This role will require a Basic DBS check.</strong><br><br>At Peabody, we're all about making a difference to our community and helping people flourish.<br><br>Here's what you'll get when you join us:<ul> <li>Flexible and hybrid working</li> <li>30 days' annual leave, plus bank holidays</li> <li>Up to 10% pension contribution, matched 1:1</li> <li>Two additional paid volunteering days each year</li> <li>Flexible benefits scheme, including options for healthcare, dental care, and more</li>\n</ul><strong>Ready to apply?</strong><br><br>Click 'Apply Now' to send us your CV and tell us why you're the right fit for this role.<br><br>If you have any questions, email caroline.seery@peabody.org.uk<br><br>As an employer, Peabody does not provide sponsorship as a licenced UK employer.<br><br><strong>Interviews will take place in person on 17th & 24th April</strong>","shortDescription":"","salaryDescription":"£38,823","publishDate":"2025-03-28T01:04:28.000Z","expirationDate":"2025-04-10T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/4dd18532-7c12-47db-9c82-6086d2324c19.png","score":1,"featured":false,"enhanced":false},{"id":"425275ad-7b4b-4d62-80e2-3d336d5513be","title":"Community Enforcement Officer","employer":"Hertsmere Borough Council","department":"","location":"Civic Offices, Borehamwood","locationType":2,"description":"<p>We are seeking a Community Enforcement Officer to join our Environmental Protection Service.  You will form part of a team set that provides community reassurance, engaging with public and businesses alike to identify and resolve issues in the towns, villages and rural parts of the borough, either directly or by referral to other departments and agencies.  Being part of the wider Environmental Health, Licensing and Resilience Service you will work closely with Environmental Health Officers, Licensing Officers and other staff with the overall aim of making Hertsmere a safer, cleaner and healthier place to live and work.</p>\n<p>The Community Enforcement Officer will<strong> </strong>complete a range of monitoring, inspection, checking and enforcement activities.  They will check compliance with relevant Councils policies and procedures, providing engagement and reassurance to residents, businesses and other stakeholders.  In essence, the Community Enforcement Officers act as the eyes and ears of the Council – reporting, checking, evidence gathering and responding to public and business needs.</p>\n<p>The ideal candidate will have up to date knowledge of enviro-crime and environmental protection legislation, a proven track record of excellent customer service, can work independently and find solutions to problems, have excellent communication skills and have a flexible approach to work.  It is also essential that this post holder has a driving licence.</p>\n<p>The post is offered on a full time, permanent basis (36 hours per week).  Generally, the hours of work will be 9am to 5.15pm Monday to Friday, however some evening and weekend work may be required.</p>\n<p>Benefits include:</p>\n<ul>\n<li>27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays</li>\n<li>Local government pension scheme</li>\n<li>Flexi-Leave (opportunity to accrue extra work time that can be taken off later as extra leave -up to 2 days per month)</li>\n<li>Free gym membership</li>\n<li>Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)</li>\n<li>Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)</li>\n<li>Employee Assistance Programme</li>\n</ul>\n<p><strong><em>Hertsmere is located in southern Hertfordshire and is an attractive environment in which to live and work. It adjoins Greater London and has excellent road and rail links making London and the Home Counties easily accessible.</em></strong></p>\n<p><strong>Closing date:  Monday 21<sup>st</sup>  April, 10am</strong></p>","shortDescription":"","salaryDescription":"£26,947 - £30,013","publishDate":"2025-03-27T17:19:00.000Z","expirationDate":"2025-04-21T09:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2453df6a-4e46-4631-847a-3ec9a3bc8f70.png","score":1,"featured":false,"enhanced":false},{"id":"be17a599-a215-4e57-9215-8cf974aa4b20","title":"Senior Lawyer - Planning","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"<div><strong>An Exciting Opportunity to Brent Council's Legal Team</strong></div>\n<div>\n<br>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.</div>\n<div> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</div>\n<div>\n<br><strong>The Post</strong>\n</div>\n<p>In our Planning Team, we are looking for a Senior Planning Lawyer :</p>\n<ul>\n<li>To actively support the management of the department.</li>\n<li>To provide high level and proactive expert legal advice on planning matters to the Council, its members and officers and to be a point of contact for members and senior officers on legal matters pertaining to planning matters.</li>\n<li>To attend planning committee meetings.</li>\n<li>Allocation of work to appropriate members of staff.</li>\n<li>Monitoring the quality of work undertaken by the team.</li>\n<li>Managing a team of 1 and ensuring adequate training and development.</li>\n</ul>\n<p>The role includes some excellent benefits such as :</p>\n<ul>\n<li>Local Government pension scheme.</li>\n<li>Bike loan and season tickets.</li>\n<li>Discounts in local cafes, shops and restaurants.</li>\n<li>Generous maternity, paternity and adoption leave.</li>\n<li>Access to a health insurance scheme.</li>\n<li>Supportive staff networks.</li>\n</ul>\n<p><strong>The Person</strong></p>\n<p>The successful Senior Planning Lawyer will possess :</p>\n<ul>\n<li>A current practising certificate (either as a Barrister, Solicitor or Legal Executive).</li>\n<li>A positive attitude to lead a team.</li>\n<li>Strong experience in all matters relating to planning law</li>\n<li>Ability to anticipate problems and solve them accordingly</li>\n<li>Must be dependable and self reliant </li>\n</ul>\n<p>Closing date: 15 April 2025 (23:59)<br><br><strong>Additional Information <br></strong><br>Location: Civic centre and other locations from time to time. This is a full-time role, and the Senior Planning Lawyer will be required to attend the offices in Wembley for a minimum of three days, with the additional requirement to attend committee meetings as required. Consideration and flexibility will be given in such instances.<strong><br></strong></p>\n<div>\n<p><strong>If you are interested in applying for this job, please start by clicking the \"Apply Now\" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.</strong></p>\n</div>\n<div>\n<p>Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.<br><br>We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.<br><br>The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found <a href=\"https://www.cifas.org.uk/fpn\">here</a>.<br><br>Brent has a positive approach to flexible working.<br><br>As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on <a href=\"mailto:recruitment@brent.gov.uk\">recruitment@brent.gov.uk</a> </p>\n</div>","shortDescription":"","salaryDescription":"Salary range: £59,739 - £63,519 p.a. inc. London weighting","publishDate":"2025-03-27T14:09:00.000Z","expirationDate":"2025-04-15T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8b15e2ea-06ad-4ea7-9a8e-45842a0e862c.jpg","score":1,"featured":false,"enhanced":false},{"id":"fa34a6b9-b5b3-48e2-8bc5-ee6565456c5f","title":"Commercial Property Lawyer","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"<div><strong>An Exciting Maternity Cover Opportunity in Brent Council's Legal Department</strong></div>\n<div>\n<br>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.</div>\n<div> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</div>\n<div>\n<br><strong>The Post</strong>\n</div>\n<p>In our Commercial Property Team, we are looking for a mid level Commercial Property Lawyer :</p>\n<ul>\n<li>To actively support the management of the department.</li>\n<li>To provide high level and proactive expert legal advice on commercial property matters to the Council, its members and officers and to be a point of contact for members and senior officers on legal matters related to commercial property matters.</li>\n<li>Allocation of work to appropriate members of staff.</li>\n<li>Monitoring the quality of work undertaken by the team.</li>\n<li>Managing a team of around two and ensuring adequate training and development.</li>\n</ul>\n<p>The role includes some excellent benefits such as :</p>\n<ul>\n<li>Local Government pension scheme.</li>\n<li>Bike loan and season tickets.</li>\n<li>Discounts in local cafes, shops and restaurants.</li>\n<li>Generous maternity, paternity and adoption leave.</li>\n<li>Access to health insurance scheme.</li>\n<li>Supportive staff networks.</li>\n<li>Flexible working arrangements.</li>\n</ul>\n<div><strong>The Person</strong></div>\n<p>The successful Commercial Property Lawyer will possess :</p>\n<ul>\n<li>A current practising certificate (either as a Barrister, Solicitor or Legal Executive).</li>\n<li>A positive attitude with the confidence to manage others.</li>\n<li>Strong experience in all matters relating to commercial property matters.</li>\n<li>Must be dependable and self – reliant. </li>\n</ul>\n<div>Closing date: 15 April 2025 (23:59)</div>\n<div> </div>\n<div>\n<strong>Additional Information <br></strong><br>Location: Civic centre and other locations from time to time<br>Start date: As soon as possible</div>\n<div>\n<p><strong>If you are interested in applying for this job, please start by clicking the \"Apply Now\" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.</strong></p>\n</div>\n<div>\n<p>Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.</p>\n</div>\n<div>We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.</div>\n<div> </div>\n<div>The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found <a href=\"https://www.cifas.org.uk/fpn\">here</a>.</div>\n<div> </div>\n<div>Brent has a positive approach to flexible working.</div>\n<div> </div>\n<div>As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on  <a href=\"mailto:recruitment@brent.gov.uk\">recruitment@brent.gov.uk</a> </div>","shortDescription":"","salaryDescription":"Salary range: £53,607 - £56,646 (pro rata) p.a. inc. London weighting","publishDate":"2025-03-27T11:51:00.000Z","expirationDate":"2025-04-15T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/aecbb640-98c7-49e5-8756-ea03a9dc2501.jpg","score":1,"featured":false,"enhanced":false},{"id":"9a7819b7-3d8a-43f5-b468-c63429bd0a93","title":"Legal Assistant","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"<p><strong>Join an exciting Legal Service</strong><br><br>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. <br><br>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. <br><br>We are looking for an enthusiastic and motivated legal assistant to join us in Brent’s impressive Civic Centre, located right next to Wembley stadium and just a 12 minute train ride from Baker Street and a 25 minute train ride from Kings Cross.  So if you are a skilled professional looking for challenging and rewarding work in a demanding but supportive environment - this is the opportunity you have been waiting for.<br><br><strong>The Post</strong><br><br>In our Adult Social Care and Financial Litigation Team team we are looking for a Legal Assistant to support the work within the Adult Social Care team, including administrative preparation of welfare and Deprivation of Liberty authorisation cases in the Court of Protection, Ordinary Residence disputes, threats of Judicial Review and other casework relating to Adult Social Care and to carry a small individual caseload under supervision. <br><br><strong>The Person</strong><br><br>We are looking for an experienced Legal Assistant used to working in a busy office within a social care team with strong organisational skills to assist lawyers in the team to progress cases, draft pleadings, witness statements and prepare matters for the County Court, High Court, Administrative Court and Court of Protection. <br><br>The work will be varied and provide experience across many interesting legal fields including community care, mental health and mental capacity law.<br><br>Closing Date: 10 April 2025 (23:59)<br><br><em>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested in this role, we advise that you apply as soon as possible.</em><br><br><strong>Additional Information</strong><br><br>Location: Civic Centre and other locations from time to time</p>\n<p><strong>If you are interested in applying for this job, please start by clicking the \"Apply Now\" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.</strong></p>\n<p>Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.</p>\n<p>We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.</p>\n<p>Brent has a positive approach to flexible working.</p>\n<p>As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on <a href=\"mailto:recruitment@brent.gov.uk\">recruitment@brent.gov.uk</a></p>","shortDescription":"","salaryDescription":"Salary range: £36,522 - £38,058 p.a. incl. London weighting","publishDate":"2025-03-27T11:35:00.000Z","expirationDate":"2025-04-10T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7bfb0d10-8f37-41b5-8383-6c99ebf7d4ad.jpg","score":1,"featured":false,"enhanced":false},{"id":"35cb5850-7a93-4b6c-9015-236c7d849a4e","title":"Treasury Operations Manager","employer":"Hightown Housing Association","department":"","location":"Hemel Hempstead","locationType":3,"description":"<p><strong>Treasury Operations Manager</strong></p><p><strong>£61,971pa</strong></p><p><strong>Hybrid - 3 days onsite</strong></p><p>Hightown Housing Association has a rare opportunity for an experienced Treasury Operations Manager.</p><p>The successful candidate will be responsible for ensuring the accurate recording and management reporting of the Association's debt portfolio, ensuring that all interest and other fee payments are correctly paid on time.</p><p><strong>Responsibilities:</strong></p><ul>\n<li>\n<strong>Support the Head of Treasury</strong> in arranging and renegotiating loans and capital market borrowings.</li>\n<li>\n<strong>Maintain accurate records</strong> of the Association’s portfolio of bank loans and capital borrowings.</li>\n<li>\n<strong>Manage loan rollover notices</strong> and loan drawdown documentation.</li>\n<li>\n<strong>Handle loan trade and derivative confirmations</strong>.</li>\n<li>\n<strong>Process treasury invoices</strong> and interest and fee payments.</li>\n<li>\n<strong>Monitor and forecast cash flow requirements</strong>.</li>\n<li>\n<strong>Provide necessary treasury information</strong> for regulatory returns.</li>\n<li>\n<strong>Ensure compliance</strong> with lenders’ information requirements.</li>\n</ul><p><strong>Requirements:</strong></p><ul>\n<li>Professional Accountancy Qualification (ACA, ACCA, CIMA or equivalent).</li>\n<li>Association of Corporate Treasurers qualification or actively studying for it.</li>\n<li>Previous experience in a similar role.</li>\n<li>Technical knowledge of treasury management.</li>\n<li>Experience with computerised accounting systems.</li>\n</ul><p><strong>Benefits:</strong></p><ul>\n<li>Opportunities for career growth and development.</li>\n<li>Collaborative and supportive team environment.</li>\n<li>33 days of annual leave including Bank Holidays.</li>\n<li>Competitive salary.</li>\n<li>Monthly attendance bonus.</li>\n<li>Life assurance cover.</li>\n<li>Discounts at high street retailers, gyms, restaurants, and cinemas.</li>\n<li>Ongoing training opportunities.</li>\n<li>Employee support and health & wellbeing services.</li>\n<li>Free access to a fully equipped on-site gym.</li>\n</ul><p><strong>We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.</strong></p><p><strong>No Agencies Please</strong></p><p><strong>Hightown is an Equal Opportunities Employer</strong></p>","shortDescription":"","salaryDescription":"£61971 Per Annum","publishDate":"2025-03-27T09:17:47.000Z","expirationDate":"2025-04-24T08:04:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/87217209-dd01-49b6-9301-4ba3c8165e2b.jpg","score":1,"featured":false,"enhanced":false},{"id":"aaf57777-9a7f-4d30-a448-6ff1e7582054","title":"Local Service Manager (LSM)","employer":"Greenhill Housing Association","department":"","location":"Wensum Court","locationType":3,"description":"<p><strong><em>This position is based at our Wensum Court Site in Rickmansworth, Hertfordshire</em></strong></p>\n<p><strong>Why Work With GHHA</strong></p>\n<p>We are a small company and pride ourselves on our local personal offer to our tenants, our excellent engagement with our tenants, the can-do attitude and brilliant teamwork of our staff, and our aspirations to be the best small housing provider. </p>\n<p>At GHHA we love to see staff talking ownership of their work and creating amazing places for our tenants to live. We will support you to develop the right skills, and as we enter 2025 we are looking at a revised training and development plan for our staff that meets both professional and personal ambitions.</p>\n<p>As a small company, it means that every employee gets involved in delivering our services.  Whilst you will have your primary duties, you will soon find that no two days are the same, as you can be a genuine part of influencing how we do what we do alongside our tenants. Over the next few years we are transforming what we do and how we do it we would love you to bring your skills and experience and ideas to GHHA so we can be the best we can be.</p>\n<p>If you are a team player, ambitious, determined to make a difference to people’s lives, and share our values we want to hear from you!</p>\n<p>We offer in return a competitive salary, generous annual leave, pension, life assurance, personal accident cover, support and well-being services, and private medical cashback insurance.</p>\n<p> </p>","shortDescription":"","salaryDescription":"£25,000 - £34,999","publishDate":"2025-03-27T08:32:00.000Z","expirationDate":"2025-05-30T17:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5e5ef4d3-b6ea-4d85-921e-63ee7e3b2c91.png","score":1,"featured":false,"enhanced":false},{"id":"b2cf0f68-b4a2-41fe-a0a2-93175375d3bf","title":"Deputy Service Manager","employer":"Social Interest Group","department":"","location":"58 Bowmans Close","locationType":3,"description":"<p>Are you passionate about supporting individuals with mental health challenges and eager to be part of a proactive, caring community? If so, we would love to hear from you! </p>\n<p><strong>ABOUT THE ROLE </strong></p>\n<p>We are seeking a dedicated and compassionate Deputy Service Manager contract to join our small team of 3. Solace is a unique mental health drop-in centre providing a welcoming and supportive community for adults experiencing loneliness, isolation, and mental health challenges. With 85 members, many diagnosed with schizophrenia, bipolar disorder, anxiety, and depression, Solace offers a safe space where individuals can feel included, build confidence, and make meaningful connections at their own pace. This is a unique opportunity to make a real difference in the lives of vulnerable individuals within our community. </p>\n<p>Our members’ slogan, <em>“Together Accepting Difference”</em>, reflects our commitment to fostering a supportive and inclusive environment. Solace is more than a service – it’s a second home for many, where members can engage in activities like playing pool, using computers, or helping out in the garden meet with friends and have a coffee.  </p>\n<p><strong>Shift Pattern: </strong>Full Time - Monday to Fridays - Shift Patterns are 13.00 - 20.00 flexibility to work over Christmas and some bank holidays as may be required by the Service On-site Only</p>\n<p><strong>Salary: </strong>£30,000</p>\n<p><strong>What are we looking for from a Deputy Service Manager?</strong></p>\n<ul>\n<li>Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems</li>\n<li>Has confident leadership skills and can inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence</li>\n<li>Can drive the service forward and implement improvements</li>\n<li>Is confident in managing complex situations and making decisions</li>\n<li>Takes ownership of their work and leads with confidence</li>\n<li>Can work at pace, use their initiative, make decisions, and be proactive in their approach</li>\n<li>Has experience in homelessness, substance use, or a related field, with transferable skills that align with some of the challenges that can arise in this position </li>\n</ul>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n<li>Supporting the team: Providing high-quality guidance, advice, and leadership to frontline care and support staff.</li>\n<li>Day-to-day operations: Overseeing the service in collaboration with the Service Manager, ensuring the delivery of trauma-informed and recovery-focused support to residents.</li>\n<li>Stakeholder management: Building and maintaining strong relationships with external partners, including the community rehabilitation team within the mental health trust.</li>\n<li>Service promotion: Representing the service and providing outreach-based provision to engage with stakeholders.</li>\n<li>Health and safety: Conducting health and safety checks, internal audits, and ensuring compliance with organisational standards.</li>\n<li>Document preparation: Preparing documents for external meetings</li>\n<li>Incident management: Advising on and responding to incidents as they arise.</li>\n<li>Service leadership: Managing the service in the absence of the Service Manager, ensuring continuity and high standards of care.</li>\n</ul>\n<p><strong>What we offer</strong></p>\n<ul>\n<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n</ul>\n<p><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></p>\n<p><strong>ABOUT US</strong></p>\n<p>Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</p>\n<p>SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.</p>\n<p>Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a> Further details can be found on our website here: <a href=\"https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk\">Theory of Change - Social Interest Group - Social Interest Group</a>.  </p>\n<p>We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.</p>\n<p><strong>ADDITIONAL INFORMATION</strong></p>\n<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>\n<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>.</p>\n<p>For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call our central office on <a href=\"tel:02036689270\">020 3668 9270</a> to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. </p>\n<p>Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. </p>\n<blockquote>\n<p><strong>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.</strong></p>\n</blockquote>","shortDescription":"","salaryDescription":"£30,000","publishDate":"2025-03-26T14:40:00.000Z","expirationDate":"2025-04-23T13:40:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ab9da1ab-30e9-49a5-9600-975c53d99105.jpg","score":1,"featured":false,"enhanced":false},{"id":"17e6cdc0-3da9-4233-a584-1674f547d7c1","title":"Business Apprenticeship Administrator","employer":"United Colleges Group","department":"","location":"Willesden Green","locationType":3,"description":"<p><strong>Apprenticeship Administrator</strong></p>\n<p><strong>£22,589.00 per annum including London Weighting Allowance</strong></p>\n<p><strong>Full Time, Fixed Term until 31/07/2026</strong></p>\n<p><strong>Who we are</strong></p>\n<p>United Colleges Group provides education to over 11,000 learners a year, including 16–18-year-olds, adults, apprentices, and students with high needs, across our five campuses and two colleges; City of Westminster College and College of North West London. The Cockpit Theatre also forms part of the Group.</p>\n<p>With an annual turnover of over £50m, we are one of the top 20 largest college groups in the UK. We offer education and training in almost all vocational areas at a variety of levels for a wide range of learners of all ages and starting points.</p>\n<p>Our mission is to provide all our learners with the very best knowledge and to break down any barriers to learning. We pride ourselves on enabling our learners to meet their individual needs and aspirations and we deliver a learning experience that is unique, enjoyable and rewarding.</p>\n<p><strong>About the Role</strong></p>\n<p>Our Business Development Department is responsible for the management and delivery of a range of provision, including Apprenticeships, English for Work, Short Training progammes and adult education programmes.  We are looking for a keen and dedicated candidate for this apprenticeship position. The role would suit someone who is well organised, efficient and who aspires to learn and grow and support the administration functions within the Business Development Apprenticeship Team.   As part of the role you will undertake a Business Administration Level 3 Apprenticeship.</p>\n<p>Only candidates who will be able to successfully demonstrate how they meet the requirements of the role by addressing all the points in the person specification will be invited for an interview.</p>\n<p>In return, the Group offers generous annual leave, a defined-benefit pension scheme, an interest-free season ticket loan, cycle scheme, free sight tests, enhanced maternity and paternity leave schemes and many other benefits.</p>\n<p><strong>How to Apply</strong></p>\n<p>If you’re ready to join a Group that has the resources to develop the talents of both students and staff, you can find more information on this role and details on how to apply by visiting our dedicated recruitment microsite <a href=\"https://urlsand.esvalabs.com/?u=https%3A%2F%2Fucgjobs.com%2F&e=ad22753d&h=174e2d07&f=y&p=y\">https://ucgjobs.com/</a></p>\n<p>Alternatively, you can e-mail us on <a href=\"mailto:hr@ucg.ac.uk\">hr@ucg.ac.uk</a> for more information, quoting the job reference.</p>\n<p><em>Please note that we may close the application prior to the listed date should sufficient applicants be received.</em></p>\n<p><strong>The College is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment.  Successful applicants will be subject to full-vetting procedures including an Enhanced Disclosure and Barring Services Check.</strong></p>","shortDescription":"","salaryDescription":"£22,589.00 per annum including London Weighting Allowance","publishDate":"2025-03-26T14:23:00.000Z","expirationDate":"2025-04-16T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b87ee996-b0ac-4ba8-ade8-18c50fe0408d.png","score":1,"featured":false,"enhanced":false},{"id":"1facddf6-4f5b-4eb5-af2f-7a6d0f15e193","title":"Building Surveyors (RP0034)","employer":"Welwyn Hatfield Borough Council","department":"","location":"The Campus, Welwyn Garden City, Hertfordshire","locationType":3,"description":"<p><strong>Building Surveyors</strong></p><p><strong>Starting salary £40,689pa with potential progression to £43,690pa on achieving designated skills and experience</strong></p><p><strong>37 hours per week (hybrid working)</strong><strong></strong></p><p>Do you have an eye for detail and experience of surveying, do you want to help improve the housing standards across our borough and increase customer satisfaction levels? Are you passionate about delivering the best service possible to our tenants? If so, we have the perfect role for you.</p><p>You will work part of our Property Maintenance team where no two days are the same.If you like genuine diversity in your Building Surveying work and are looking to learn new skills, then we have a fantastic opportunity for you.</p><p>We’re seeking Surveyors in three key areas: Planned Works, Voids, and Repairs.</p><p>At Welwyn Hatfield we’re committed to providing excellent service to our community.We’re making a significant investment into our housing stock, creating a chance for you to engage in a variety of exciting new projects.</p><p><strong>About the roles:</strong></p><p><strong>Planned Works Surveyor</strong></p><p>As a Planned Works Surveyor, you’ll be responsible for ensuring the delivery of our planned and cyclical investment programmes to the housing and commercial stock.</p><p>This includes working alongside our contractors and consultants, holding them accountable for their performance, providing technical advice, developing scopes of work and specifications for various projects, and liaising with customers to understand their requirements.</p><p><strong>Repairs Surveyor</strong></p><p>In the role of Repairs Surveyor, you’ll manage your own patch, consisting of around 2000 properties.</p><p>You’ll collaborate with contractors and the Neighbourhoods team to ensure timely, high-quality repairs.Your responsibilities will include attending sites to scope out larger repair jobs and keeping tenants updated on ongoing works.</p><p><strong>Voids Surveyor</strong></p><p>As a Voids Surveyor, your focus will be on ensuring void properties are turned around quickly and to a high standard.</p><p>You’ll work closely with contractors, Neighbourhoods, and allocation teams to keep everyone informed about the status of each void, ensuring properties meet tenants' expectations.</p><p><strong>About you:</strong></p><p>You will be customer focused and have great customer service skills and the ability to work autonomously to improve our property standards. You will have extensive experience in diagnosing building faults and delivering cost-effective solutions.</p><p>Your technical expertise will enable you to identify necessary repairs, develop detailed specifications, make sound technical decisions, and solve complex problems efficiently.A thorough understanding of current building regulations, building standards, and health and safety legislation is essential for these roles.</p><p>Your passion for delivering customer-focussed outcomes will be evident in your approach to work.You will have the ability to communicate effectively with both technical and non-technical stakeholders, ensuring that everyone involved understands the scope and progress of projects.</p><p><strong>Welwyn Hatfield Borough Council:</strong></p><p>Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do.</p><p><strong>Closing date for applications is 21 April 2025.</strong></p><p><strong>Remote assessments will be held on 29 April 2025.</strong></p><p><strong>Interviews will be held on 8 May 2025.</strong></p>","shortDescription":"","salaryDescription":"Starting salary £40,689pa with potential progression to £43,690pa","publishDate":"2025-03-26T12:28:31.000Z","expirationDate":"2025-04-21T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/823aa152-6a74-4e7f-bba1-7b03fea66100.jpg","score":1,"featured":false,"enhanced":false},{"id":"fd20c01b-73fd-4b81-ac74-768c2d4cd551","title":"Finance Office Assistant","employer":"Hertsmere Borough Council","department":"","location":"Civic Offices, Borehamwood","locationType":2,"description":"<p>We are seeking a Finance Office Assistant to support the Head of Finance & Business Services and the wider finance team by providing a full range of proactive, efficient and professional admin services and project assistance.</p>\n<p>The role requires liaising with senior management, staff and Councillors, and external agencies including government departments and the public.</p>\n<p>The ideal candidate will have substantial admin experience working closely with senior management within a complex business organisation.  Excellent written and spoken English / confident communication skills, as well as numeracy skills will be essential.</p>\n<p>The post is offered on a full time, permanent basis (36 hours per week). </p>\n<p>Benefits include:</p>\n<ul>\n<li>27 – 32 days annual leave - plus all bank holidays</li>\n<li>Local government pension scheme</li>\n<li>Flexi-Leave - opportunity to accrue work time that can be used as extra leave (up to 2 days per month)</li>\n<li>Free car parking</li>\n<li>Free gym membership</li>\n<li>Cycle schemes</li>\n<li>Free lunchtime yoga</li>\n<li>Free eye tests</li>\n<li>Free flu jabs</li>\n<li>Employee Assistance Programme</li>\n</ul>\n<p>The Council operates a hybrid working system where employees may work two days per week from home.</p>\n<p><em>Hertsmere is located in southern Hertfordshire and is an attractive environment in which to live and work. It adjoins Greater London and has excellent road and rail links making London and the Home Counties easily accessible.</em></p>\n<p><strong>Closing date:  Wednesday 16<sup>th</sup> April, 10am</strong></p>","shortDescription":"","salaryDescription":"£26,947 - £30,013 (depending on experience)","publishDate":"2025-03-25T16:47:00.000Z","expirationDate":"2025-04-16T09:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5445a2e9-86d8-42f3-8d0e-90ae802f800e.png","score":1,"featured":false,"enhanced":false},{"id":"6377af65-b442-440a-9eba-0ee279819453","title":"Street-Works Officer","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":3,"description":"<p>Salary range: £38,934 - £40,755 p.a. inc. London weighting<br>Contract: Permanent <br>Hours of work: 36 hours per week<br>Location: Civic centre and other locations from time to time</p>\n<p><strong>Are you looking for a dynamic role in the heart of highway management?</strong></p>\n<p>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. </p>\n<p>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. </p>\n<p><strong>The Post</strong></p>\n<p>Join our team as a New Roads and Street Works Officer, where you'll play a crucial part in coordinating street works and reducing traffic congestion across the borough. This is an exciting opportunity to work closely with Statutory Undertakers, utility companies, and internal teams to ensure compliance with the New Roads and Street Works Act 1991 and the Traffic Management Act 2004. As part of a dedicated team, you will support the planning, control, and co-ordination of works on the public highway, ensuring minimal disruption and maintaining high standards of service. If you're proactive, organized, and ready to take on responsibility with the opportunity to develop your skills, we want to hear from you!</p>\n<p><strong>The Person</strong></p>\n<p>We are looking for a proactive and knowledgeable Streetworks Officer to join our team. The ideal candidate will have NRSWA Supervisor Level and LANTRA 12D -Traffic Management design accreditation and a solid understanding of highways legislation, maintenance techniques, and the National Permit Scheme. You should be experienced in using performance indicators and have a good grasp of highway maintenance operations. Strong communication skills, both verbal and written, and the ability to work independently are essential. The role requires good interpersonal skills, computer literacy, and a commitment to delivering excellent customer service while adhering to the Council’s Equal Opportunities Policy. A full, clean driving licence is also required.</p>\n<p><strong>Closing Date:</strong> 7 April 2025 (23:00)</p>\n<div><strong>Additional Information </strong></div>\n<div> </div>\n<div><strong>If you are interested in applying for this job, please start by clicking the \"Apply Now\" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.</strong></div>\n<div>\n<p>Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.</p>\n</div>\n<div>We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.</div>\n<div> </div>\n<div>The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found <a href=\"https://www.cifas.org.uk/fpn\">here</a>.</div>\n<div> </div>\n<div>Brent has a positive approach to flexible working.</div>\n<div> </div>\n<div>As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on <a href=\"mailto:recruitment@brent.gov.uk\">recruitment@brent.gov.uk</a><a>  </a>\n</div>","shortDescription":"","salaryDescription":"£38,934 - £40,755 p.a. inc. London weighting","publishDate":"2025-03-25T10:09:00.000Z","expirationDate":"2025-04-07T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7eef7171-a84d-46f6-afbe-f24820c5dc38.jpg","score":1,"featured":false,"enhanced":false},{"id":"120bb132-6f4a-4e4c-9253-20e2dfca440d","title":"Housing Companies Tenant Services Manager","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"<div>An excellent offer…</div>\n<div> </div>\n<div>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.</div>\n<div> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</div>\n<div> </div>\n<div><strong>The Post</strong></div>\n<div>We are seeking a dedicated professional to provide tenancy management services for Bent's Housing Companies, i4B Holdings Ltd. and First Wave Housing Ltd. This will include rent collection, arrears management, Anti-Social Behaviour management and letting of properties. The roles will be focused on increasing income, supporting tenants to sustain tenancies, minimising void times and completing regular and meaningful tenancy audits, while providing holistic support working with tenants that are struggling. A large part of the role will be around tenant engagement and support, promoting and improving the i4B and FWH brand and driving improved tenant satisfaction.</div>\n<div> </div>\n<div><strong>The Person</strong></div>\n<div>You will be passionate about people, excellent customer service and enabling residents to live in good quality secure housing that meets their needs. You will take pride in seeing things through, finding solutions and working to achieve best outcomes. You will want to promote the Companies as a leading example of excellent tenancy management and create a portfolio to be proud of, where tenants know you, trust you and view you as the face of Brent Council.</div>\n<p>You will need to be able to create an effective balance between tenancy sustainment and enforcement, be creative, confident and flexible, capable of working under pressure, managing a high caseload and able to communicate and empathise with people from all walks of life.</p>\n<p>Most important is a commitment to reducing the stigma social tenants face, and working to better the lives of our residents.</p>\n<div>Closing date: Monday 7 April 2025 (23:59)</div>","shortDescription":"","salaryDescription":"£43,299 - £46,512 p.a. inc. London weighting","publishDate":"2025-03-25T09:23:00.000Z","expirationDate":"2025-04-07T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/75b6e586-3e50-4bed-beb7-dfe42397ede0.jpg","score":1,"featured":false,"enhanced":false},{"id":"b4e32ea5-7fdc-4cb7-b698-14720b0b0ed7","title":"Service Manager","employer":"Social Interest Group","department":"","location":"126 Highlever Road","locationType":3,"description":"<p>Are you a dynamic leader with a passion for empowering adults experiencing homelessness and multiple disadvantages to make and sustain positive change?</p>\n<p><strong>ABOUT THE SERVICE MANAGER ROLE </strong></p>\n<p>We are looking for a Service Manager for a 12 month fixed term contract  to join our team. This is a key leadership role where you will provide care and support to people experiencing homelessness and multiple disadvantages. You will work in a supportive and understanding environment, focusing on each person’s individual needs and goals. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team.  </p>\n<p>We are particularly keen to encourage applications from individuals currently in deputy or senior roles who are looking to take the next step in their career. If you’re ready to step up and lead a team, this is an excellent opportunity to grow and make a real impact.</p>\n<p><strong>Shift Pattern: </strong>12 month fixed term contract - 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service. With flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. </p>\n<p><strong>Salary:</strong> £36,700 </p>\n<p><strong>What does the role look like?</strong></p>\n<ul>\n<li>Supporting a team who directly support individuals in their recovery journey</li>\n<li>Helping people learn new skills and build confidence</li>\n<li>Working closely with other teams and organisations to ensure the right support is provided</li>\n<li>Leading and motivating a team to deliver high-quality care and support</li>\n<li>Managing complex situations and driving service improvements</li>\n</ul>\n<p><strong>We need a Service Manager who:</strong></p>\n<ul>\n<li>Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems</li>\n<li>Has confident leadership skills and can inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence</li>\n<li>Can drive the service forward and implement improvements</li>\n<li>Is confident in managing complex situations and making decisions</li>\n<li>Takes ownership of their work and leads with confidence</li>\n<li>Can work at pace, use their initiative, make decisions, and be proactive in their approach</li>\n<li>Has experience in homelessness, substance use, or a related field, with transferable skills that align with some of the challenges that can arise in this position</li>\n</ul>\n<p><strong>What we offer</strong></p>\n<ul>\n<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n</ul>\n<p><strong>OVERVIEW OF KEY RESPONSIBILITIES</strong></p>\n<ul>\n<li>Line Management/Leadership</li>\n<li>Service Delivery</li>\n<li>Risk Management, Information Management, and Case Recording</li>\n<li>Property and Housing Management</li>\n<li>Financial Management</li>\n</ul>\n<p><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></p>\n<p><strong>ABOUT US</strong></p>\n<p>Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</p>\n<p>SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.</p>\n<p>Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a></p>\n<p>Further details can be found on our website here: <a href=\"https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk\">Theory of Change - Social Interest Group - Social Interest Group</a>.  </p>\n<p>We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. </p>\n<p><strong>ADDITIONAL INFORMATION</strong></p>\n<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>\n<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>.</p>\n<p>For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call our central office on <a href=\"tel:02036689270\">020 3668 9270</a> to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. </p>\n<p>Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.   </p>\n<p>Service Manager, Trauma-Informed Care, Psychologically Informed Environment (PIE), Recovery and Rehabilitation, Independent Living, Person-Centred Support, Leadership and Management, Team Development. </p>\n<blockquote>\n<p><strong>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. </strong></p>\n</blockquote>\n<p>Service Manager | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. </p>","shortDescription":"","salaryDescription":"£36,700","publishDate":"2025-03-24T17:28:00.000Z","expirationDate":"2025-04-20T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e199dd51-0f55-4db6-a6ab-6679e4dcbb1d.jpg","score":1,"featured":false,"enhanced":false},{"id":"47f1a5a3-bfa8-48bb-aeae-ad6601f145cf","title":"Service Manager","employer":"Social Interest Group","department":"","location":"Basement Office","locationType":3,"description":"<p>Are you a dynamic leader with a passion for empowering adults experiencing homelessness and multiple disadvantages to make and sustain positive change?</p>\n<p><strong>ABOUT THE SERVICE MANAGER ROLE </strong></p>\n<p>We are looking for a Service Manager to join our team. This is a key leadership role where you will provide care and support to people experiencing homelessness and multiple disadvantages. You will work in a supportive and understanding environment, focusing on each person’s individual needs and goals. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team.  </p>\n<p>We are particularly keen to encourage applications from individuals currently in deputy or senior roles who are looking to take the next step in their career. If you’re ready to step up and lead a team, this is an excellent opportunity to grow and make a real impact. </p>\n<p><strong>Shift Pattern: </strong>37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service. With flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. </p>\n<p><strong>Salary:</strong> £36,700 </p>\n<p><strong>What does the role look like?</strong></p>\n<ul>\n<li>Supporting a team who directly support individuals in their recovery journey</li>\n<li>Helping people learn new skills and build confidence</li>\n<li>Working closely with other teams and organisations to ensure the right support is provided</li>\n<li>Leading and motivating a team to deliver high-quality care and support</li>\n<li>Managing complex situations and driving service improvements</li>\n</ul>\n<p><strong>We need a Service Manager who:</strong></p>\n<ul>\n<li>Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems</li>\n<li>Has confident leadership skills and can inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence</li>\n<li>Can drive the service forward and implement improvements</li>\n<li>Is confident in managing complex situations and making decisions</li>\n<li>Takes ownership of their work and leads with confidence</li>\n<li>Can work at pace, use their initiative, make decisions, and be proactive in their approach</li>\n<li>Has experience in homelessness, substance use, or a related field, with transferable skills that align with some of the challenges that can arise in this position</li>\n</ul>\n<p><strong>What we offer</strong></p>\n<ul>\n<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n</ul>\n<p><strong>OVERVIEW OF KEY RESPONSIBILITIES</strong></p>\n<ul>\n<li>Line Management/Leadership</li>\n<li>Service Delivery</li>\n<li>Risk Management, Information Management, and Case Recording</li>\n<li>Property and Housing Management</li>\n<li>Financial Management</li>\n</ul>\n<p><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></p>\n<p><strong>ABOUT US</strong></p>\n<p>Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</p>\n<p>SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.</p>\n<p>Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a></p>\n<p>Further details can be found on our website here: <a href=\"https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk\">Theory of Change - Social Interest Group - Social Interest Group</a>.  </p>\n<p>We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. </p>\n<p><strong>ADDITIONAL INFORMATION</strong></p>\n<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>\n<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>.</p>\n<p>For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call our central office on <a href=\"tel:02036689270\">020 3668 9270</a> to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. </p>\n<p>Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.  </p>\n<blockquote>\n<p><strong>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.  </strong></p>\n</blockquote>\n<p>Service Manager | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. </p>","shortDescription":"","salaryDescription":"£36,700","publishDate":"2025-03-24T17:20:00.000Z","expirationDate":"2025-04-27T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8ae6457c-4eb8-4c76-afec-39bdebdb8fb2.jpg","score":1,"featured":false,"enhanced":false},{"id":"3bfac5d6-e157-40e9-a251-7189543320cc","title":"Repairs Administrator","employer":"Welwyn Hatfield Borough Council","department":"","location":"The Campus, Welwyn Garden City, Hertfordshire","locationType":3,"description":"<p><strong>Repairs Administrator (P01</strong><strong>822</strong><strong>)</strong><strong><br> <strong>Fixed Term Contract</strong></strong><strong>(12</strong><strong></strong><strong>months)</strong><strong></strong></p><p><strong>Starting salary £27,544pa with potential progression to £29,383pa on achieving designated skills and experience</strong></p><p><strong>3</strong><strong>7</strong><strong>hours per week</strong><strong>(08.45am to 17:15 Monday to Thursday & 16:45pm on Friday)</strong></p><p>We are looking for a Repairs Administrator to join our small and friendly team within Housing Repairs Contact Centre Team to provide outstanding customer service to our tenants and leaseholders.We are looking for someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results.</p><p>You will be working closely with our long-term partnering contractors – Morgan Sindell to maximise customer satisfaction and achieve value for money. Working with colleagues and contractors to ensure delivery of a first-class responsive repairs service.</p><p>Your main focus will be dealing with customer calls and emails within a fast-paced environment covering responsive repairs, planned works and other housing related services.You will deliver a comprehensive, caring, sympathetic and understanding approach especially when dealing with vulnerable customers.</p><p>Customer service experience is essential, providing exceptional commitment for the Tenants, Leaseholders and customers of Welwyn Hatfield Borough Council. You will need to be able to work on your own initiative, prioritising work, making appointments with customers for property inspections and ensuring all administrative duties are completed to a high standard.</p><p>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.</p><p><strong>Closing date</strong><strong>for applications is 14 April 2025</strong><strong>.</strong></p><p><strong>Remote as</strong><strong>sessment</strong><strong>s will be held on 24 April 2025</strong><strong>.</strong></p><p><strong>Interview</strong><strong>s will be held on 1 May 2025</strong><strong>.</strong></p>","shortDescription":"","salaryDescription":"Starting salary £27,544pa with potential progression to £29,383pa on achieving designated skills and experience","publishDate":"2025-03-24T16:12:55.000Z","expirationDate":"2025-04-14T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/99ea341a-d56d-45cb-870b-ab1ec5f1e581.jpg","score":1,"featured":false,"enhanced":false},{"id":"1491b629-d14c-4d6c-9440-8d70141754e8","title":"Supported Housing Assistant","employer":"Notting Hill Genesis","department":"","location":"Hammersmith","locationType":3,"description":"<p><strong>Passionate about helping vulnerable people and possessing housing management experience? We need you!</strong></p><p><br>Our Sheltered Accommodation housing delivers homes for the people aged 55 and over. Our residents include people with learning disabilities, physical disabilities and mental health needs as well as people who have experienced homelessness. We strive to ensure that, regardless of need, our residents can lead their lives at home with dignity, in safety and in control.</p><p><strong>What you'll do</strong></p><p>The Supported Housing Assistant (SHA) will assist the Supported Housing Officer (SHO) to deliver housing management, and being actively involved in organising activities for the residents. We know that having a safe, secure home is fundamental to everyone's wellbeing. Your role will often include working in partnership with other agencies and advocating for residents, as well as setting clear expectations with residents, so they consistently have the information and assistance to sustain their tenancies.</p><p><strong>How you'll do it</strong></p><p>You will be personally committed to delivering the highest quality housing management services. You will assist the SHO for ensuring that our homes are well-managed, with minimised voids, maximised income, and above all offer positive environments for our residents.</p><p>This is a challenging and rewarding role. You will be adept at-risk management, have good judgement, strong interpersonal skills and a passion for excellent customer service. This role is part time , 14 hours per week and based in London Borough of Hammersmith and Fulham and based on site.</p><p><strong>What's in it for you?</strong></p><p>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.</p><p><strong>Benefits include:</strong></p><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)</li>\n<li>Generous pension scheme</li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)</li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.</li>\n<li>Health cash plan</li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.</li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan</li>\n<li>Cycle to work scheme.</li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><p><strong>All about us</strong></p><p>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.</p><p>For more information on what we do and what makes us different please visit: https://group.nhg.org.uk/careers/</p><p>We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.</p><p>To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/</p><p><strong>Selection Process</strong></p><p>To apply for this role, you will need to provide your CV and supporting statement. Please note a supporting statement is not a cover letter. You will need to address the behaviours and essential criteria listed on the role profile and provide examples of how you demonstrate these skills. Please see the Role Profile for further details.</p><p>We are looking for examples of the following to be addressed in your statement:</p><ul>\n<li>Experience of working in a similar setting, providing housing management for vulnerable or older individuals</li>\n<li>How you have dealt with challenging situations for the benefit of a resident</li>\n<li>Why you are the ideal candidate for this role</li>\n<li>Experience of administrative work</li>\n</ul><p>Step 1: If you are interested, please send your application now! Closing date is 7 April 2025</p><p>Step 2: Successful candidates will be selected for an interview and to complete scenario written test via pen and paper.</p><p>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  </p><p>Should a redeployee apply for this role, their application will be considered before any others.</p><p>This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS)</p><p>NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.</p>","shortDescription":"","salaryDescription":"£10824 - £12026 per annum + 14 hours per week","publishDate":"2025-03-24T11:36:11.000Z","expirationDate":"2025-04-07T11:36:11.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/add0dd81-c625-46de-abb4-2a2fdb0a8934.png","score":1,"featured":false,"enhanced":false}],"totalResults":87,"page":1,"pageSize":20,"facets":{"ContractType":{"0":8,"1":65,"2":4,"3":2,"5":8},"WorkingPatterns":{"1":76,"2":10,"3":1,"5":1,"7":1},"EmployerType":{"charity/voluntary":16,"education":3,"local government":44,"social housing":24},"PublishDate":{"1":1,"2":12,"3":22,"4":48,"5":87},"LocationType":{"2":17,"3":70},"JobTypes":{"administration":7,"asset management":1,"building control":1,"business intelligence":1,"caretaking":1,"communications":1,"community":1,"conservation":1,"customer service":1,"education":3,"environmental":2,"finance":6,"health and safety":3,"housing":14,"legal":6,"maintenance":2,"management":10,"planning":3,"project management":1,"social care":17,"social work":6,"teaching":4,"transport":3,"waste management":2}},"randomNumber":0,"noOfFeaturedJobs":1,"bounds":[{"lat":51.672924,"lng":-0.49879715},{"lat":51.61229,"lng":-0.49879715},{"lat":51.61229,"lng":-0.43395224},{"lat":51.672924,"lng":-0.43395224},{"lat":51.672924,"lng":-0.49879715}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1743224954820,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"rickmansworth",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":[],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"rickmansworth\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":null,"dataUpdateCount":1,"dataUpdatedAt":1743224954490,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete",null],"queryHash":"[\"jobTypesAutocomplete\",null]"}]}
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Appeals and Monitoring Officer

London Borough of Hounslow

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£35,982 - £38,058

Hounslow (Hybrid)

Posted 2 days ago

Appeals and Monitoring Officer role at Hounslow Borough Council entails managing Penalty Charge Notices and correspondence, working hybrid remotely.

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