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Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.\nWe are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.\nAbout our Commitment to Diversity and Inclusion\nWe live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.\nWe work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.\nAs part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.\nOur Benefits\n<a href=\"https://www.hounslow.gov.uk/info/20037/working_for_the_council\" target=\"_blank\">If you join us, you’ll have access to a range of employee benefits. Read more about these here.</a>\nAbout The Role\nThis is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health, and social care agendas. With new dynamic leadership at its helm, the Housing Directorate is pursuing a mandate to be the best local housing authority that delivers for its residents.\nIf you want to be a part of our new progressive leadership team, this is a unique opportunity for you as well as us, because we are interested in what you can bring to help us improve and develop our services for our customers. You will need to be energetic, enthusiastic and ready for a new and exciting challenge where every day is different. You will have relevant work-based experience, have a track record of putting service users at the heart of service delivery and want to continue to learn and develop your knowledge and skills.\nAbout The Team You’ll Be Working In \nThis is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.\n1.You directly line manage Service Managers and through them a range of Assistant Service Managers and Advisers covering statutory and non-statutory homelessness and prevention services.\n2.This is a key Head of Service position within the Housing Directorate, leading our Housing Solutions, Independence, and Rough Sleeping Services.\n3.You will be responsible for a service that makes a real difference to the lives of people who are homeless or at risk of losing their homes.\n4.You will work alongside other Heads of Services, reporting to the Assistant Director for Homelessness, Independence and Preventative Services (HIPS) to support and lead aspects of our huge improvement programme.\nAbout You\n1. You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.\n2. You are a dynamic leader driving continuous improvement to a first class, modern and flexible prevention focussed service to a wide range of residents.\n3.You have extensive experience and consistent achievement at a senior management level in an organisation of comparable scope and complexity, working to continuously improve services for vulnerable people.\n4.You are experienced in leading, motivating and managing services with multi-disciplinary teams to achieve consistently high standards and deliver strategic objectives, policies and value for money services through effective service planning.\n5.Your excellent interpersonal skills will mean that you are able to be supportive and motivating as you lead and inspire, empowering your teams and colleagues whilst being clear and firm about performance and service delivery.\n6.You are an expert communicator who has extensive experience of developing excellent relationships with key partners. You take personal responsibility to obtain and maintain trust of a wide range of stakeholders, including residents, internal departments, external agencies, government departments.\n7.You are a critical thinker with innovative and creative problem solving skills that achieve the strategic objectives of the council, while managing and minimising risk across the service and effectively implement a preventative ethos in the areas of housing, health and social care.\n8.You have high personal integrity with a respect for the dignity and confidentiality of others. You will be committed to equal opportunities and understanding how the service needs to adapt to improve accessibility.\n9.You are self-motivated, highly organised and analytical with an attention to detail, able to review budgets, data and identify trends and make appropriate decisions.\n10.It is desirable that you have a degree or equivalent qualifications. You have demonstrable work experience and can evidence continual professional development.\n11.You can travel independently around the Borough to meet other professionals in community settings.\n12. Are you passionate about customer services?\n13.Are you an experienced homelessness professional with an excellent grasp of housing legislation?\n14. Are you looking to working in a forward thinking and progressive housing department?\n15.Are you a visible leader adept at managing high volumes of work involving vulnerable residents.\nIf the points above resonate with you, we would like to hear from you.\nRead more about the work you’ll be doing in the Role Profile\nEssential:\nBasic DBS is required for the role.\nWhen Interviews Will Be Held And Who To Contact:\nThe key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:\nEmail: <a href=\"mailto:Jonathan.Joseph@hounslow.gov.uk\">Jonathan.Joseph@hounslow.gov.uk</a>\nInterviews for this job will be held November 2024. \nClosing date: 15th November 2024\nTo apply, please click “Apply Now”.","shortDescription":"The London Borough of Hounslow is seeking an experienced Head of Service to lead its Housing Solutions, Independence, and Rough Sleeping Services.","salaryDescription":"£68,439 - £81,815 per annum. (HMG1)","publishDate":"2024-10-28T10:43:46.631Z","expirationDate":"2024-11-15T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ec4ac435-4b0f-41e5-8b52-d07e8520383c.jpg","score":1,"featured":true,"enhanced":true},{"id":"0b9459ce-6769-4376-9aaa-e217a4b68280","title":"Utilities Officer","employer":"Origin Housing","department":"","location":"Euston, London","locationType":2,"description":"Origin – Great homes, positive people and strong communities\nAn inspiring past and a bright future\nA home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.\nFocused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.\nThe role – Utilities Officer (1 year fixed term contract)\nAs Utilities Officer you will work closely with and support the Utilities Manager in delivering a high-quality utilities and council tax management service to our organisation. You will challenge invoices and bills that you do not think are accurate, resolve associated queries and orchestrate the timely and accurate processing of invoices and bills. This is a great opportunity to take ownership of specific projects which support effective utilities management.\nWhat you’ll do\nYou will:\n<ul>\n<li>Develop and maintain site databases for contract management and oversee accounting for Combined Heat and Power plants.</li>\n<li>Act as the main contact for the Utilities team, supporting annual utilities tariff calculations and new development processes.</li>\n<li>Prepare monitoring reports to ensure supplier billing aligns with usage and meter readings, and process payments for utilities and council tax.</li>\n<li>Review consolidated invoices for errors and collaborate with colleagues to ensure uninterrupted utility supplies and resolve issues.</li>\n<li>Respond to queries regarding communal utilities, liaise with suppliers for management information, and monitor utilities and council tax performance.</li>\n<li>Address legacy issues to maximise income, stay updated on utilities legislation, and provide technical advice and training to key stakeholders.</li>\n</ul>\nSkills and experience we'd like you to have\nWe’re looking for someone who:\n \n<ul>\n<li>is able to demonstrate accurate record keeping and reporting including data extract, analysis and the ability to draw conclusions and devise crosschecks</li>\n<li>has experience in a busy environment working to tight deadlines.</li>\n<li>is able to work on own initiative.</li>\n<li>is technically proficient in Microsoft Word and Excel and use of formulas</li>\n<li>is a confident communicator across all channels and have experience of responding to queries. </li>\n<li>has experience of maintaining successful partnerships; working in either a customer-facing and/or supplier-facing role with problem-resolution duties.</li>\n</ul>\n \nOur Values\nOur core values are at the heart of how we work\n<ul>\n<li>Take the lead</li>\n<li>Create energy</li>\n<li>Build trust</li>\n<li>Be generous</li>\n<li>Stay grounded</li>\n<li>Remember the little things</li>\n</ul>\nWe're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.\nOur benefits to you\n<ul>\n<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>\n<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>\n<li>2 additional ‘giving something back’ volunteer days</li>\n<li>A pension scheme with contributions from 4% - 8% of your salary</li>\n<li>Family leave, compassionate leave and enhanced maternity pay</li>\n<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>\n<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>\n<li>Annual staff conference, team away days and annual team meal allowance</li>\n<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>\n<li>Free employee assistance programme</li>\n<li>Opportunities to join staff network groups</li>\n<li>Refer a friend bonus</li>\n</ul>\nWe’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.\nTell us your story\nWe are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the requirements for the role of Utilities Officer.\nClosing date for applications: 7 November 2024\nInterviews will be held: 14 November 2024\nPlease note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.\n ","shortDescription":"","salaryDescription":"£30,737pa","publishDate":"2024-10-29T15:31:00.000Z","expirationDate":"2024-11-07T15:31:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/53c6629e-7a04-460c-8fdb-fee8b093fc43.png","score":1,"featured":false,"enhanced":false},{"id":"f55f6c78-1a4c-4a70-908a-1e254f39bb1c","title":"Home Ownership Manager","employer":"Origin Housing","department":"","location":"Euston, London","locationType":2,"description":"Origin – Great homes, positive people and strong communities\nAn inspiring past and a bright future\n \nA home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.\nFocused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.\n \nThe role – Home Ownership Manager\nReporting into the Home Ownership Team Manager, this role will manage our portfolio of Homeowners across London and Hertfordshire.\nYou will manage a number of Homeownership functions including, solicitors enquiries, lease extensions and section 20 consultations.\nYou will also be responsible for completing Estate Inspections and troubleshooting any issues that arise across your portfolio.\n \nWhat you’ll do\n<ul>\n<li>You will manage a portfolio of properties across your patch and be responsible for all Homeownership functions. (Lease extensions, solicitors enquiries §ion 20 consultations)</li>\n<li>Completing Estate Walkabouts on a quarterly basis with some of our residents</li>\n<li>Managing Anti-social behaviour</li>\n<li>Be the champion for the customer</li>\n<li>Manage our third party relationships (Managing Agents)</li>\n</ul>\n \nWhat you’ll need\n<ul>\n<li>We’re looking for someone who has previous experience within a similar role</li>\n<li>Solution focused with a can-do attitude</li>\n<li>Ability to multitask and manage conflicting deadlines</li>\n<li>Problem solves</li>\n<li>Committed to providing a good service</li>\n</ul>\nOur Values\nOur core values are at the heart of how we work\n<ul>\n<li>Take the lead</li>\n<li>Create energy</li>\n<li>Build trust</li>\n<li>Be generous</li>\n<li>Stay grounded</li>\n<li>Remember the little things</li>\n</ul>\n \nWe're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.\nOur benefits to you\n<ul>\n<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>\n<li>Competitive salary of £39,238pa - £44,547pa</li>\n<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>\n<li>2 additional ‘giving something back’ volunteer days</li>\n<li>A pension scheme with contributions from 4% - 8% of your salary</li>\n<li>Family leave, compassionate leave and enhanced maternity pay</li>\n<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>\n<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>\n<li>Annual staff conference, team away days and annual team meal allowance</li>\n<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>\n<li>Free employee assistance programme</li>\n<li>Opportunities to join staff network groups</li>\n<li>Refer a friend bonus</li>\n</ul>\n We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.\n \nTell us your story\nWe are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Home Ownership Manager outlined above.\nClosing date for applications 15 November 2024\n \nPlease note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.","shortDescription":"","salaryDescription":"£39,238pa - £44,547pa","publishDate":"2024-10-29T15:29:00.000Z","expirationDate":"2024-11-15T15:28:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e334219e-e4c0-4f3f-92c6-49e2c0ba959b.png","score":1,"featured":false,"enhanced":false},{"id":"07a9d78d-7c20-4eb2-af8c-ba6e858ca9bd","title":"Customer Resolution Officer - 12 Month Fixed Term - (Maternity Cover)","employer":"Origin Housing","department":"","location":"Euston, London","locationType":2,"description":"Customer Resolution Officer (12 Month Fixed term Contract)\nOrigin – Great homes, positive people and strong communities\nSalary - £29,586 per annum \n \nAn inspiring past and a bright future\nA home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.\nFocused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.\nThe role – Customer Resolution Officer (12 month fixed term contract)\nAs a Customer Resolution Officer you will be answering telephone calls from residents with new queries every day, a chance to make a difference and help mould the relationship Origin has with the communities we serve.\nYou’ll be Interacting with a range of customers and residents, and finding the right resolution for them and you’ll have opportunities to get involved with community projects as well as internal projects as the Customer Resolution Team interact with internal stakeholders daily.\nWhat you’ll need\nWe’re looking for someone who has\n<ul>\n<li>The ability to give great customer service</li>\n<li>Good verbal and written communication skills</li>\n<li>A hardworking and team player attitude</li>\n<li>Determination to carry tasks through to completion</li>\n</ul>\nFor this particular role you will work as part of a wider team along with our other Customer Resolution Officers and will need to cover a rota that requires you to be in the office 3 days one week and 2 days the following week .\nOur Values\nOur core values are at the heart of how we work\n<ul>\n<li>Take the lead</li>\n<li>Create energy</li>\n<li>Build trust</li>\n<li>Be generous</li>\n<li>Stay grounded</li>\n<li>Remember the little things</li>\n</ul>\nWe're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.\nOur benefits to you\n<ul>\n<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>\n<li>The salary of £29,586pa</li>\n<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>\n<li>2 additional ‘giving something back’ volunteer days</li>\n<li>A pension scheme with contributions from 4% - 8% of your salary</li>\n<li>Family leave, compassionate leave and enhanced maternity pay</li>\n<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>\n<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>\n<li>Annual staff conference, team away days and annual team meal allowance</li>\n<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>\n<li>Free employee assistance programme</li>\n<li>Opportunities to join staff network groups</li>\n<li>Refer a friend bonus</li>\n</ul>\nWe’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.\nTell us your story\nWe are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description outlined above.\nClosing Date for applications - 10 November 2024 \n ","shortDescription":"","salaryDescription":"£29,586 per annum","publishDate":"2024-10-29T15:26:00.000Z","expirationDate":"2024-11-10T15:22:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a0f29fc2-8d43-4809-8cb5-dffdcac9bf82.png","score":1,"featured":false,"enhanced":false},{"id":"d09e23e4-934f-4f68-b258-e9ae2a35b935","title":"Building Surveyor (Legal Disrepair)","employer":"Peabody","department":"","location":"Ealing, London","locationType":3,"description":"The vacancy As a Building Surveyor - Legal Disrepair, you'll be the central point of contact for legal disrepair cases in London, bringing a customer-focused approach to property inspections and repairs. Conducting site investigations, you will assess defects, prepare specifications, estimates, and essential technical documentation. You will manage each case from start to finish, ensuring smooth project delivery through regular communication with stakeholders and thorough documentation updates. With a particular focus on overseeing contractors, ensuring all works are completed to a high standard, adhering to contract KPIs and regulatory requirements. You'll actively work alongside our Asset Management team to inform long-term maintenance and investment plans and will be available for out-of-hours support on a rotational basis. When necessary, you will attend court proceedings as an expert witness, supporting Peabody's position in legal matters related to building regulations and property defects. You're an experienced, customer-oriented Building Surveyor, with a solid grounding in building pathology and a particular understanding of social housing environments. Skilled in managing complex caseloads, you are well-versed in the Housing Disrepair Protocol and bring a strong capability in stakeholder management. Your technical proficiency, ability to solve problems, and collaborative approach ensure that cases are handled with efficiency and professionalism. You'll need to be in the office for 1 day per week and the remaining time you'll be able to work remotely. Your role is instrumental in delivering top-tier repairs, maintenance, and property services. Focusing on legal disrepair claims, this role positions you within a regional team, reporting to the Regional Property Services Manager. With the support of disrepair coordinators and case managers, you will work closely with colleagues and stakeholders across Peabody, providing technical expertise and driving operational improvements to ensure a high-quality service experience for our residents. If you're ready to bring your expertise to Peabody and help us deliver a first-class service to our residents, we want to hear from you. To be successful in this role, you'll have:<ul> <li>Degree in Building Surveying or similar technical qualification (HND, HNC) or significant relevant experience for exceptional candidates.</li> <li>Knowledge of Schedule of Rates and measurement methods.</li> <li>Experience managing diverse cases from inception to completion.</li> <li>Strong written and verbal communication skills, including experience preparing reports for senior stakeholders.</li> <li>Proficient in IT, time management, and able to work under pressure.</li> <li>Professional body membership preferred but not essential.</li>\n</ul>Here are just a few of the benefits of working at Peabody: <ul> <li>30 days' annual holiday, plus bank holidays </li> <li>\ntwo additional paid volunteering days each year </li> <li>\nflexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>Are you ready to apply? [Apply Now button] If you have any questions about this role, please email Talent Specialist, Harry at harry.lund@peabody.org.uk We may close this advert before the advertised closing date, depending on the number of applications received. Interviews will be taking place during the week commencing 18th November. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"Circa £54000","publishDate":"2024-10-29T05:07:03.000Z","expirationDate":"2024-11-11T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c87ce451-a3a9-4205-ad5e-893dbcf6c2b2.png","score":1,"featured":false,"enhanced":false},{"id":"c570859b-cee0-40b0-88ef-6d04d389a852","title":"Health & Safety Advisor","employer":"Southern Housing","department":"","location":"Farringdon, Croydon, Sittingbourne, Maidstone or Battle","locationType":3,"description":"We're looking for a Health & Safety Advisor with a genuine passion for H&S and training to assist in all aspects of Health and Safety (H & S) compliance across Southern Housing. For this particular role, you can be based out of our Farringdon, Croydon, Sittingbourne or Battle offices. We offer a hybrid working model with a mix of working from home, working from the office and field based (although this may change from time to time depending on training days and site visits). Essential requirements for our Health & Safety Advisor:<ul> <li>Professional qualification in Health and Safety (minimum NEBOSH General Certificate or equivalent)</li> <li>Up to date knowledge of H & S legislation, guidance and best practice</li> <li>Strong communication and influencing skills, and a positive 'can do' attitude</li> <li>Ability to work effectively with colleagues throughout the organisation regardless of seniority or background</li> <li>Valid UK driving licence</li>\n</ul>It would be advantageous if you have previous experience as a Health & Safety advisor and delivered training to colleagues of all levels as a proportion of this role will include delivering training internally. Closing Date: 3rd November 11.59pm Interview Date: w/c 11th November","shortDescription":"","salaryDescription":"£46,305 per annum plus £1,800 ECU","publishDate":"2024-10-29T05:07:00.000Z","expirationDate":"2024-11-03T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c74e08c2-fe82-4d6b-88fc-5366695b4630.jpg","score":1,"featured":false,"enhanced":false},{"id":"28a422c7-63e0-4a01-be44-b33b8c318687","title":" Senior Leasehold Income Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"Join Our Team as a Senior Leasehold Income Officer\nHackney Council is looking for a dedicated and skilled Senior Leasehold Income Officer to join our Leasehold Income Team. In this pivotal role, you will deputise for the Leasehold Income Manager and take charge of complex arrears and legal cases. Your expertise will help implement effective recovery strategies while overseeing activities aimed at recovering service charges and other debts, including major works, shared ownership, ground rent, and reserve funds.\nYou will play a key role in ensuring timely and sensitive resolution of customer inquiries, particularly when legal enforcement actions have been initiated. This includes managing the bulk process for legal actions and assisting Leasehold Income Officers in assessing the merits of each case to determine appropriate actions.\nCollaboration is vital, as you will liaise with key stakeholders both within and outside the Council, including contractors, courts, tribunals, and solicitors. You will represent Hackney at County Courts and Tribunals, ensuring successful outcomes in debt recovery proceedings and any disputes that arise. Additionally, you will provide regular updates to management regarding the complexities of legal actions and challenges encountered.\nYour responsibilities will also include instructing the Council's legal representatives, managing the bulk money claims process, and coordinating the timely progression of cases. You will oversee customer inquiries, complaints, and disputes arising from legal actions while ensuring all collected funds are accurately accounted for and posted to the correct accounts.\nWe are seeking someone with a strong background in debt recovery within a housing environment, including experience with solicitors, court protocols, and housing legislation. You should have excellent customer service skills and a proven track record of resolving complex arrears cases efficiently.\nThere is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nFor further information about this opportunity and the service please visit <a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a>\nThe recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.\nWhen applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. \nWe will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.\nThis application process replaces a supporting statement.\nClosing date for applications: 19 November 2024 (22:59)\nInterview date: TBC\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:<a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\nDisclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a>","shortDescription":"","salaryDescription":"£43,824 - £44,862","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"0b4e3616-44e4-41ed-a3f6-0f742de93a65","title":"Senior Leasehold Consultation & Billing Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"Exciting Opportunity: Senior Leasehold Consultation and Billing Officer!\nAre you passionate about delivering exceptional service and ensuring compliance in leasehold management? Hackney Council is seeking a Senior Leasehold Consultation and Billing Officer to join our dynamic Leasehold Consultation and Billing Team. In this role, you will play a key part in managing major works and providing high-quality support to our residents.\nYou will be responsible for calculating leaseholder contributions to major works and producing accurate interim and actual invoices, including serving Section 20 and Section 20B notices. You will also deputise for the Leasehold Consultation and Billing Manager, leading reconciliation projects and ensuring compliance with statutory guidelines. Regularly reviewing and maintaining financial, property, and contract databases will be essential as you monitor the progress of consultation and billing processes. Collaborating with various departments and external bodies, you will strive to improve service efficiency and effectiveness while compiling performance reports and managing budgets for the team, identifying areas for improvement.\nWe are looking for someone with extensive experience in the financial aspects of leasehold management, including invoicing and payment reconciliation. A strong understanding of S20 consultation requirements and the financial implications of compliance is crucial. You should possess excellent analytical skills, a keen attention to detail for accurate record-keeping, and compliance with regulations. Exceptional communication and interpersonal skills will enable you to effectively support colleagues and engage with residents.\nThere is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nFor further information about this opportunity and the service please visit <a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a>\nThe recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.\nWhen applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. \nWe will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.\nThis application process replaces a supporting statement.\nClosing date for applications: 19 November 2024 (22:59)\nInterview date: TBC\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:<a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\nDisclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a>","shortDescription":"","salaryDescription":"£43,824 - £44,862","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"c2932393-a8b3-422a-a8c0-f037a3a6d3b4","title":"Leasehold Income Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"Join Our Team as a Leasehold Income Officer!\nAre you ready to make a meaningful impact in the community? The London Borough of Hackney is seeking a dedicated Leasehold Income Officer to join our Leasehold Income Team. In this role, you will play a crucial part in the effective recovery of service charges and other invoiced sums, including major works, shared ownership, ground rent, and reserve funds.\nYour primary responsibility will be to ensure the timely collection of owed sums and reduce arrears while maximising income for the Council. You’ll assess each case to determine the best course of action, whether that’s pursuing legal routes or facilitating settlements. Your goal will be to provide high-quality housing management services that meet the needs of our customers.\nKey duties include liaising with legal services, solicitors, and financial institutions to resolve complex queries, preparing documentation for legal actions, and maintaining accurate records on electronic databases. You will also respond to income collection inquiries promptly, ensuring clear and sensitive communication with customers regarding their accounts.\nWe are looking for candidates who have experience in debt recovery within a housing environment, as well as a strong understanding of relevant legislation. You should possess excellent customer service skills and the ability to manage your workload efficiently, working to tight deadlines.\nAs a Leasehold Income Officer, you will have the opportunity to attend resident meetings, provide advice on payment options, and identify support for vulnerable residents. Your contributions will help promote a culture of customer care and continuous improvement within Hackney Council.\nThere is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nFor further information about this opportunity and the service please visit <a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a>\nThe recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.\nWhen applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. \nWe will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.\nThis application process replaces a supporting statement.\nClosing date for applications: 19 November 2024 (22:59)\nInterview date: TBC\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: <a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\nDisclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a>","shortDescription":"","salaryDescription":"£40,005 - £41,286","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"6cdf87ac-e86b-4c23-8617-491ea618b2f4","title":" Senior Right To Buy & Resale Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"Exciting Opportunity: Senior Right To Buy and Resale Officer\nHackney Council is seeking a motivated and skilled Senior Right To Buy and Resale Officer to join our dynamic team. In this pivotal role, you will deputise for the Right To Buy and Resale Manager, helping to develop effective performance management strategies and ensuring adherence to all statutory requirements related to the Right to Buy (RTB) scheme and other home ownership initiatives.\nYour primary responsibilities will include monitoring team performance in processing RTB applications, conducting compliance checks, and managing lease extension and enfranchisement inquiries. You will also provide essential support in administering shared ownership and rent to mortgage processes, while ensuring all internal policies align with legislative guidelines.\nYou will play a key role in providing comprehensive support for performance monitoring, handling complaints, and responding to inquiries from Members and the Mayor's Office. Collaborating closely with various stakeholders, you will facilitate property transactions and ensure effective communication regarding customer inquiries.\nTo excel in this role, you should have a solid understanding of housing legislation, particularly the Housing Act 1985 and related regulations. Experience in dealing with complex queries, a customer-friendly approach, and the ability to manage multiple priorities are essential.\nIf you are ready to contribute to improving housing services in Hackney and help residents achieve their home ownership goals then join us in making a positive impact in our community. Your expertise can help shape the future of home ownership in Hackney!\nThere is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nFor further information about this opportunity and the service please visit <a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a>\nThe recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.\nWhen applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. \nWe will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.\nThis application process replaces a supporting statement.\nClosing date for applications:  19 November 2024 (22:59)\nInterview date: TBC\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:<a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\nDisclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a>","shortDescription":"","salaryDescription":"£43,824 - £44,862","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"d6fa0690-fee7-4fa3-9086-a8a7451ab2ba","title":" Leasehold Consultation & Billing Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"Join Our Team as a Leasehold Consultation and Billing Officer!\nWe are looking for a dedicated Leasehold Consultation and Billing Officer to join our Consultation and Billing Team at Hackney Council. This role is crucial in ensuring accurate and timely invoicing for major works, providing top-notch customer service to our residents, and maintaining compliance with statutory S20 processes.\nIn this position, you will collaborate with colleagues to calculate major works service charges and produce accurate interim and actual invoices for leaseholders. You’ll prepare and issue Section 20 notices for various schemes, ensuring adherence to legislation and local procedures. Your professionalism and clarity will be key as you address inquiries and complaints from residents, delivering a high-quality customer experience.\nYou’ll also maintain and update the major works database, ensuring all customer accounts are accurate and reconciled. Your essential financial administration skills will support the successful delivery of Homeownership Services.\nWe offer opportunities for professional development and the chance to engage with the community, making a positive impact on the lives of our residents. You’ll work within a supportive team that values your input and expertise, fostering a collaborative environment.\nWe’re looking for someone with strong attention to detail and accuracy in financial calculations, as well as effective communication skills to convey complex information clearly to diverse audiences. A proactive, team-oriented mindset is essential as you contribute to our goals.\nThere is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nFor further information about this opportunity and the service please visit <a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a>\nThe recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.\nWhen applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. \nWe will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.\nThis application process replaces a supporting statement.\nClosing date for applications: 19 November 2024 (22:59)\nInterview date: TBC\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: <a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\nDisclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a>","shortDescription":"","salaryDescription":" £40,005 - £41,286","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"cb67efda-4a30-40b4-99fb-371183a04dae","title":"Tenant and landlord Liaison Officer","employer":"Borough of Broxbourne","department":"","location":"Bishops College, Cheshunt, Waltham Cross","locationType":2,"description":"Tenant/Landlord Liaison Officer– Fixed Term Contract (TLO)\n6 month fixed contract with possibility to extend\nSalary £30,322.24 pa\nAre you compassionate about helping people to find and maintain a home? \nIf you are, then you will be interested to join our small and friendly Simple Lets team, who as part of the Housing Solutions section assist clients to find accommodation in the private sector. In this job you will play an important role in helping maintain high standards in accommodation and support tenants in sustaining their tenancies. This is an excellent opportunity for someone who is organised, communicative, and passionate about housing and tenant welfare. \nThis role also involves liaising with tenants, landlords and other third parties to resolve concerns. You will guide them on tenancy matters and promote positive relationships. You will conduct regular property inspections, documenting your findings and addressing any issues. Therefore, an important part of the role will be ensuing compliance with housing standards, including awareness of Health and Housing Safety Rating System (HHSRS) guidelines. Knowledge of this is desirable but not essential as training will be provided for the right candidate.\nIdeally, you will have experience in a similar role, such as property management, housing or community services. Strong communication skills with the ability to build positive working relationships is essential. You should be educated to GSCE level in maths and English or equivalent. The ability to converse at ease with members of the public and provide advice in fluent English is essential in this post. Attention to detail and working effectively under pressure are key, so you will need to be very well organised. Join us in helping to create safe, sustainable, and supportive housing for our community.\nThis role requires a disclosure and barring service check as it is working with children or vulnerable clients.\n \nWe have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). \nThe values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.\n \nWe are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.\n \nThe Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.\n \nBroxbourne Council is an Equal Opportunities employer.\n \nDetails and application forms for all job vacancies are listed on the Council’s website.\n \nApplication forms must be submitted online by 18/11/2024 quoting the above reference.\n \nBorough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.\nTelephone: 01992 785509, Email: <a href=\"mailto:personnel@broxbourne.gov.uk\">personnel@broxbourne.gov.uk</a>","shortDescription":"","salaryDescription":"Salary £30,322.24 pa","publishDate":"2024-10-28T14:59:00.000Z","expirationDate":"2024-11-18T23:58:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/358c9d01-d365-4e1d-adbe-bf9a05f40ea4.jpg","score":1,"featured":false,"enhanced":false},{"id":"9a3f98c3-0bb7-4f0d-9ee5-5083a2b29329","title":"Neighbourhood Housing Lead","employer":"London and Quadrant Housing Trust","department":"","location":"Garratt Lane","locationType":2,"description":"<div class=\"col-12 ats-title-font pb-3\">Neighbourhood Housing Lead - Lambeth - 6210</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n \n \n \n\n\n\n\nJob Title\n\n\nNeighbourhood Housing Lead – London Southwest\n\n\n\n\nContract Type\n\n\nPermanent\n\n\n\n\nHours\n\n\nFull time\n\n\n\n\nPersona\n\n\nAgile 20-40% Office attendance required\n\n\n\n\nReporting Office\n\n\nGarratt Lane SW18\n\n\n\n Patch Location\nLambeth\n\n\n\nSalary\n\n\n£34,904 Plus £1300 essential car user allowance (providing criteria is met)\n\n\n\n\nClosing date for completed applications\n\n\n8th November 2024\n\n\n\n\n \n \nInterviews will be held at our in person at our Garratt Lane Office on a date yet to be confirmed\n \nEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated\n \n<a title=\"Role Profile - Neighbourhood Housing Lead.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALSLdvW8hCjSUeDIcttSRZgo7CcjB4H8T2fdChB+H2/JtboBf+GqaI+EQywfmqaDBmcfc77+fTi0TbNz7TGYDFC\">Role Profile - Neighbourhood Housing Lead.docx</a> Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player.\n \nWhy choose L&Q?\n \n<ul>\n<li>We offer a competitive annual salary and staff benefits package.</li>\n<li>Strong family-friendly policies </li>\n<li>Committed Learning & Development</li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Great places to work certified 2023-2024</li>\n<li>Best Workplaces for Women</li>\n</ul>\n \nAs the Neighbourhood Housing Lead, you’ll be responsible for the following:\n<ul>\n<li>Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li>\n<li>You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in.</li>\n<li>You’ll be the primary relationship holder with <a>the residents living in homes on your patch</a>. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.</li>\n</ul>\nThe successful candidate should:\n<ul>\n<li>You should be good at building relationships with people and be able to communicate well with colleagues and residents.</li>\n<li>You’ll be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.</li>\n<li>You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.</li>\n<li>You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.</li>\n<li>Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.</li>\n<li>Have experience of delivering housing management services</li>\n<li>Be able to drive and have access to a car for work</li>\n</ul>\nOur customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department\nIf you are interested in this role and have the experience required, then apply without delay!\n \nWe are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. \n \n*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.\n \nAt the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.\n \nOur commitments:\nAt L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\n \nIn addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.\n \nFor the fifth year in a row, we have been recognised as one of the UK’s Best Workplaces for Women in the super large category. \n \nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\n \nWe expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.\n \nAs a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. \nOur vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.\n</div>","shortDescription":"","salaryDescription":"£34,904 plus ECU if eligible. 28 days holiday, bank holidays and other company benefits","publishDate":"2024-10-28T14:46:00.000Z","expirationDate":"2024-11-08T23:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/d6af6b0b-cb8d-4de6-8d3b-273d70f73bde.jpg","score":1,"featured":false,"enhanced":false},{"id":"c8e56508-5fc0-434a-b27a-f8a70e92e294","title":"Repairs Project Manager","employer":"Notting Hill Genesis","department":"","location":"Bruce Kenrick House,2KillickSt","locationType":3,"description":"<h1> </h1><div>What you'll do</div><div>The Repairs Project Manager is a key part of the team and specialises in the oversight and management of all aspects of disrepair and preventative disrepair projects. The role involves leading a team of property professionals to identify, assess and resolve disrepair and potential disrepair issues in a timely and cost-effective manner, ensuring the safety of our homes and improving our resident experience.</div><div> </div><div>The role requires a combination of technical skills, strong communication, and a commitment to high property and resident standards. These skills will contribute to the overall success of the repairs process and put our residents at the heart of what we do, maintaining and caring for our homes and collaborating with colleagues to achieve the best outcomes for our residents.</div><div> </div><div>How you'll do it</div><ul>\n<li>Ensuring our contractors and suppliers are providing a consistently high-quality repairs service that delivers against the six customer priorities in the customer strategy </li>\n<li>A trusted and reliable NHG presence, making sure all visits and inspections are completed on time </li>\n<li>Effectively managing resources to ensure the smooth running of all disrepair cases and they are completed within target</li>\n<li>Delivering well cared for homes and places where residents feel safe and a sense of pride through top class contract management. </li>\n<li>A responsive service, where staff and resident queries and complaints are actioned thoroughly, timely and learnings are taken from feedback</li>\n</ul><div> </div><div>The Ideal Candidate</div><div>We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.</div><div> </div><div>Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.</div><div> </div><div>Essential:</div><ul>\n<li>Experience of managing a high performing team in the repairs' environment</li>\n<li>Experience of managing complex, multi discipline projects</li>\n<li>Excellent leadership, communication and problem-solving skills</li>\n<li>Experience in formulating specifications, managing schedules of works and technical diagnosis</li>\n<li>Experience of contractor management</li>\n<li>Experience of writing and disseminating technical reports</li>\n<li>Good understanding of the relevant legislation, statutory and regulatory requirements</li>\n<li>Highly organised and motivated</li>\n</ul><div>Desirable:</div><ul>\n<li>Experience of managing repair, disrepair or legal projects</li>\n<li>Relevant building management qualification</li>\n<li>DEA/FRA assessor trained</li>\n<li>Recognised HND technical qualification e.g. building surveying or member CIOB</li>\n<li>Relevant project management qualification - PRINCE2 or equivalent</li>\n</ul><div>What's in it for you?</div><div>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. </div><div> </div><div>Benefits include: </div><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><div> </div><div>All about us</div><div>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. </div><div> </div><div>For more information on what we do and what makes us different please visit:</div><div>\n<a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> </div><div> </div><div>We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> </div><div> </div><div>Selection Process</div><div>Step 1: If you are interested, please send your application now! Closing date is 6/11/2024 at 23:59\n</div><div>Step 2: Assessment </div><div>Step 3: Successful candidates will be invited to interview  </div><div> </div><div>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  </div><div> </div><div>Should a redeployee apply for this role, their application will be considered before any others. </div><div> </div><div>NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. </div>","shortDescription":"","salaryDescription":"£50641 - £56628 per annum + 35 hours per week.","publishDate":"2024-10-28T12:48:37.000Z","expirationDate":"2024-11-07T12:48:37.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/d243993f-1112-4f7a-bd23-560724d4027d.png","score":1,"featured":false,"enhanced":false},{"id":"b15c5a6b-02cf-42c4-ba21-853583e1e00c","title":"Estate Services Gardener","employer":"Peabody","department":"","location":"Southall","locationType":3,"description":"The vacancy Your typical day could start with carrying out a program of assigned grounds maintenance works in line with published schedules. Then you might be carrying out a range of horticultural activities such as planting summer and winter beds, maintaining hedges, turf maintenance, weed spraying, weeding, and leafing, before heading off to ensure green waste is disposed of in line with company policy and waste management regulations. As an Estate Services Gardener, you'll be providing a high quality, customer focused grounds service. With a particular focus on maintaining our estates, you'll actively work in partnership with key colleagues to manage effective garden maintenance, developing and improving Peabody's environmental services to residents and ensuring we take full account of residents' needs. You're a people person who likes to get things done. You'll enjoy working in an outdoors environment in all weather conditions and you're first rate at general horticultural maintenance. To be successful in this role you'll need to be on site five days a week. Your role covers all aspects of environmental services and grounds maintenance. If you're a seasoned professional within horticultural services, then we want to hear from you. To be a success in this role, you're:<ul> <li>Able to work in all weathers and in an outdoor environment.</li> <li>Have a full, clean UK driving licence.</li> <li>Experienced in the field of horticulture.</li> <li>Able to demonstrate practical experience in the use of powered equipment.</li>\n</ul>A company van will be provided in order for you to undertake your duties. Here are just a few of the benefits of working at Peabody:<ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require a Basic DBS check. A Full UK driving licence is required. Are you ready to apply? If you have any questions about this role, please email Talent Specialist, George Murphy at george.murphy@peabody.org.uk Interviews will be taking place week commencing 11th November. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£26,583 per annum","publishDate":"2024-10-26T01:02:37.000Z","expirationDate":"2024-11-08T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/93aadb49-e8cc-4e2d-8006-7c4412c449e5.png","score":1,"featured":false,"enhanced":false},{"id":"f1308f12-9028-40af-b44f-185a7fe6470f","title":"Private Sector Liaison Officer (hybrid)","employer":"Hertsmere Borough Council","department":"","location":"Civic Offices, Borehamwood","locationType":2,"description":"The Private Sector Liaison Officer is an exciting role, working as part of successful and highly driven Housing team, supporting families into long term housing. The post holder will work with households who have approached the council as homeless to secure longer term housing in the private rented sector.\nThis is a fantastic opportunity to help prevent homelessness and this role forms part of our commitment to support everyone in housing need.\nThe successful candidate will have a customer facing background, and be excellent at communicating in writing, face to face and on the phone. Knowledge of relevant legislation within Housing and Homelessness is essential for this role, as is knowledge of housing issues relating to homelessness and the services and benefits available to applicants. You should be experienced in using Microsoft Office and be confident in grasping specialised computer packages quickly.\nThe job will involve actively engaging with private sector landlords, sourcing properties and providing support and guidance to landlords and tenants. Providing a competitive, professional service will be key to the success of the team.\nA commitment to helping vulnerable individuals and good communication skills to build a rapport with landlords, individuals and partners is essential. Working in homelessness can be challenging but highly rewarding.\nFor an informal chat about the role, please contact Taiwo Kaffo, Housing Initiatives Team Leader on taiwo.kaffo@hertsmere.gov.uk or call 020 8207 2277\nThe post is offered on a full time, permanent basis (36 hours per week). \nBenefits include 26 – 31 days annual leave (depending on the length of Local Government Service) plus one floating day per annum, local government pension scheme, flexible working hours (including the opportunity to take up to 2 days flexi leave per month), free car parking, free gym membership, free yoga classes, cycle scheme, free Beryl Bike scheme, and season ticket loans. \nThe Council operates a hybrid working system where employees may work two days per week from home.\nClosing date: Monday 25 November 2024, 10am","shortDescription":"","salaryDescription":"£32,800 - £36,986 (depending on experience)","publishDate":"2024-10-25T09:42:00.000Z","expirationDate":"2024-11-25T10:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/3921b577-6a51-41d4-ac4b-0912549d84ee.png","score":1,"featured":false,"enhanced":false},{"id":"3c082def-124a-4e2b-b293-a060a858b163","title":"Assistant Commercial Manager","employer":"Lambeth Council","department":"","location":"London","locationType":3,"description":"Assistant Commercial Manager PO2: Salary £41,967 pa rising in yearly increments to £44,862 pa incl. LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Lambeth’s Housing Directorate is navigating significant challenges due to the ongoing housing crisis, rising financial pressures, and new regulatory demands. The volume of disrepair claims, often driven by Claims Management Companies and no-win no-fee solicitors, is compounding these challenges and leading to significant legal costs. At the same time, we face higher expectations for improving housing quality, driven by legislation like Awaab’s Law and changes in building safety regulations. The Assistant Commercial Manager will play a key role in supporting cost management, ensuring value for money, and helping the Council meet these challenges while improving service delivery. About the Role: Assist the Commercial Manager in the provision of cost management, forensic audit, procurement and contract administration services on a range of contracts across Housing Services. Monitor Housing Services budgets and assist with preparing reports on expenditure in accordance with contractual and pricing frameworks. Help develop budget profiles according to spend patterns and work with the Commercial Manager to prepare financial reports for senior management teams and Cabinet. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul>\n<li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li> <li>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</li> <li>Membership in the Local Government Pension Scheme.</li> <li>Hybrid Working.</li> <li>Employee Assistance Programme.</li> <li>Occupational Sick Pay based on length of service.</li> <li>Discounts at local restaurants.</li> <li>Discount at our Active Lambeth Gyms.</li> <li>Learning and Development opportunities, including Apprenticeships.</li> <li>Cycle to Work Scheme.</li> <li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li> <li>Trade Union Membership.</li> </ul> Application Process: Please use the ‘Cover Letter’ link to upload your Supporting Statement demonstrating how you meet the criteria marked with ‘A’ on the personal specification. Please note we operate an anonymised application process. When uploading your Supporting Statement and CV, please remove your personal details. You must upload a Supporting Statement and CV for your application to be considered. Contact Information: For an informal discussion about the role, please contact Ryan Greenidge Senior Commercial Manager (North) Email: RGreenidge@Lambeth.gov.uk To be considered for interview, your CV and supporting statement will clearly evidence how you meet the criteria marked with ‘A’ on the person specification: Job Description & Person Specification Closing date: Sunday 10^th November 2024 at 11:59pm We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. We actively support applications from Lambeth Care Leavers\n\n <img src=\"https://ars2.equest.com/?response_id=eca2391a29c6daa21983a835c61eb72c&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£40,000 - £44,999","publishDate":"2024-10-24T15:40:04.000Z","expirationDate":"2024-11-23T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c6641b17-15df-42b3-b729-c8865f8c7396.jpg","score":1,"featured":false,"enhanced":false},{"id":"a242f6d1-411c-4c42-8ffc-ee8f07ff2e3f","title":"Housing Client Manager","employer":"Lambeth Council","department":"","location":"London","locationType":3,"description":"TMO Client Manager PO6: Starting salary £53,109 pa rising in annual increments to £56,151 per annum incl. LW Hybrid working About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: The 10 Tenant Managed Organisations (TMO’s) in Lambeth are supported by a small clienting team who ensure that the Council’s strategic obligations in respect of TMO management and performance are discharged effectively and efficiently. This includes monitoring and evaluating the TMO’s performance to ensure they meet key performance indicators, adhere to regulatory requirements and enforce the terms of the Management Agreement so that they deliver to an agree standard and are continuously improving. About the Role: Tenants have a right to take on the management of the council housing where they live under the right to manage legislation. You will lead on and have the overall strategic overview of the TMO’s that provide Housing services on behalf of the LB of Lambeth under various management agreements. This will be supplemented by responsibility for the management of 2 officers within the team who you will provide guidance, support and leadership to and also develop and maintain effective partnership working both with internal teams and external partners. You will also be expected to lead on the development and delivery of service improvements within the area. Candidates should be an experienced manager with a strong background in performance and contract management as well as having a sound knowledge of housing management issues. Contact Information: For an informal discussion about the role, please contact Lynette Peters (Lpeters2@lambeth.gov.uk). For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. \"Previous applicants need not apply\" Recruitment Timelines: Advert close date: 11:59pm on Tuesday 5^th November 2024. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul>\n<li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li> <li>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</li> <li>Membership in the Local Government Pension Scheme.</li> <li>Hybrid Working.</li> <li>Employee Assistance Programme.</li> <li>Occupational Sick Pay based on length of service.</li> <li>Discounts at local restaurants.</li> <li>Discount at our Active Lambeth Gyms.</li> <li>Learning and Development opportunities, including Apprenticeships.</li> <li>Cycle to Work Scheme.</li> <li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li> <li>Trade Union Membership.</li> </ul> At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. \n\n <img src=\"https://ars2.equest.com/?response_id=c6c2a936aeb4bc6597f0c54da04157b1&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£50,000 - £74,999","publishDate":"2024-10-23T15:40:05.000Z","expirationDate":"2024-11-06T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c17605e1-fc96-4e84-a45d-f2690213cd49.jpg","score":1,"featured":false,"enhanced":false},{"id":"b2eb984c-c69e-4951-9e97-be48d9a08f22","title":"Caretaker","employer":"London and Quadrant Housing Trust","department":"","location":"Acton Gardens","locationType":3,"description":"<div class=\"col-12 ats-title-font pb-3\">Caretaker - Acton October 2024</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n\n\n\n\nJob Title\n\n\nCaretaker\n\n\n\n\nContract Type\n\n\nPermanent\n\n\n\n\nHours\n\n\nFull time\n\n\n\n\nPersona\n\n\nSite Based\n\n\n\n Patch\nActon\n\n\n\nReporting Office\n\n\nActon Gardens\n\n\n\n\nSalary\n\n\n£26,000\n\n\n\n\nClosing date for completed applications\n\n\n5th November 2024 - 23:00\n\n\n\n\n \nInterviews will be held in person on a date to be confirmed. \n \n<a title=\"Role Profile - Caretaker.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAKqnplR55jemgvvka/kj/xvOGSvN3nPtvq9jhvI9C5WeADLUGDY7BHiR6eewrBULfEHpzR+cf9wk6nf40m8cKf9\">Role Profile - Caretaker.docx</a> \n \nEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated\n \nWhy work for L&Q\n \n \nWe offer a competitive annual salary and staff benefits package\n \n \n<ul>\n<li>Strong family friendly policies </li>\n<li>Committed Learning & Development </li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6% </li>\n<li>Generous non-contributory life Assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Great places to work certified 2022 </li>\n<li>Best Workplaces for Women – ranked 23 in the UK</li>\n</ul>\n \nWe are currently recruiting for Caretakers who will form part of our Estate Services structure and are a key function of our continuing commitment to providing a responsive customer-based service for our residents.\nAs a caretaker you will be:\n<ul>\n<li>Involved in maintaining communal areas within our blocks and on our estates, carrying out communal cleaning and grounds maintenance work.</li>\n<li>Carrying out small maintenance repairs as required.</li>\n<li>Liaising directly with residents and contractors and answering queries and you must have due regard to health & safety and security issues.</li>\n</ul>\nYou should be:\n<ul>\n<li> Capable of carrying out a variety of small repair jobs and working effectively as part of a team and under your own initiative. </li>\n<li> Trade skills, Gardening or DIY experience would be an advantage together with a recognised City & Guilds or Bics qualification in cleaning, although not essential as training would be provided.</li>\n<li> A good communicator and be willing to learn new skills as the service adapts to the changing needs within the Neighbourhood.</li>\n<li> Able to work on your own initiative and be self-motivated to organise your own time effectively.</li>\n<li> Proactive in your daily activities and aware of safe working practices.</li>\n<li>Possessing a good literacy standard</li>\n<li> Have IT skills as you will be required to use a PC, undertaking online courses and assessments (This can be learnt on the job during the probationary period).</li>\n</ul>\nIf you don’t have previous experience or qualifications, but are willing to learn, have ambition, enthusiasm, and care about delivering a first-class service to our residents we would like to hear from you. \nFor this post the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Please note that this will be applied for by L&Q on behalf of the successful candidate. For further information about the Disclosure Barring Service please visit <a href=\"http://www.homeoffice.gov.uk/\">www.homeoffice.gov.u</a>k \n \nIf you are interested in this role and have the experience required, then apply without delay!\n \nWe are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. \n \nAt the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.\n \nOur commitments:\nAt L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\n \nIn addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.\n \nWe are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.\n \nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\n \nWe expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.\nAs a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. \nOur vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.\n</div>","shortDescription":"","salaryDescription":"£26,000 plus 28 days holiday, bank holidays and other company benefits","publishDate":"2024-10-22T13:46:00.000Z","expirationDate":"2024-11-05T23:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/391f7a71-b2aa-4265-a7ed-7a84b551efce.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":29,"page":1,"pageSize":20,"facets":{"LocationType":{"2":8,"3":21},"PublishDate":{"1":5,"2":14,"3":18,"4":25,"5":29},"WorkingPatterns":{"1":28,"2":1,"7":3},"JobTypes":{"administration":2,"benefits and revenues":2,"caretaking":1,"community":2,"customer service":5,"environmental":1,"finance":1,"health and safety":1,"horticulture":1,"housing":29,"management":1,"project management":1,"property management":2,"social care":6,"social work":1,"youth work":1},"EmployerType":{"local government":16,"social housing":13},"ContractType":{"1":25,"2":2,"5":2}},"randomNumber":0,"noOfFeaturedJobs":1,"bounds":[{"lat":51.57774,"lng":-0.3359656},{"lat":51.531967,"lng":-0.3359656},{"lat":51.531967,"lng":-0.2614222},{"lat":51.57774,"lng":-0.2614222},{"lat":51.57774,"lng":-0.3359656}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1730251207095,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"wembley",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["housing"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"wembley\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"housing\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Housing","slug":"housing"}],"dataUpdateCount":1,"dataUpdatedAt":1730251207099,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","housing"],"queryHash":"[\"jobTypesAutocomplete\",\"housing\"]"}]}

Housing job vacancies in Wembley

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29
Housing job vacancies in Wembley

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Head of Housing Solutions Independence and Rough Sleeping

London Borough of Hounslow

£68,439 - £81,815 per annum. (HMG1)

Hounslow (On-Site)

Posted 2 days ago

The London Borough of Hounslow is seeking an experienced Head of Service to lead its Housing Solutions, Independence, and Rough Sleeping Services.

Utilities Officer

Origin Housing

£30,737pa

Euston, London (Hybrid)

Posted 1 day ago

Home Ownership Manager

Origin Housing

£39,238pa - £44,547pa

Euston, London (Hybrid)

Posted 1 day ago

Customer Resolution Officer - 12 Month Fixed Term - (Maternity Cover)

Origin Housing

£29,586 per annum

Euston, London (Hybrid)

Posted 1 day ago

Building Surveyor (Legal Disrepair)

Peabody

Circa £54000

Ealing, London (On-Site)

Posted 1 day ago

Closing in 4 days

Health & Safety Advisor

Southern Housing

£46,305 per annum plus £1,800 ECU

Farringdon, Croydon, Sittingbourne, Maidstone or Battle (On-Site)

Posted 1 day ago

Senior Leasehold Income Officer

London Borough of Hackney

£43,824 - £44,862

Hackney (On-Site)

Posted 1 day ago

Senior Leasehold Consultation & Billing Officer

London Borough of Hackney

£43,824 - £44,862

Hackney (On-Site)

Posted 1 day ago

Leasehold Income Officer

London Borough of Hackney

£40,005 - £41,286

Hackney (On-Site)

Posted 1 day ago

Senior Right To Buy & Resale Officer

London Borough of Hackney

£43,824 - £44,862

Hackney (On-Site)

Posted 1 day ago

Leasehold Consultation & Billing Officer

London Borough of Hackney

£40,005 - £41,286

Hackney (On-Site)

Posted 1 day ago

Tenant and landlord Liaison Officer

Borough of Broxbourne

Salary £30,322.24 pa

Bishops College, Cheshunt, Waltham Cross (Hybrid)

Posted 2 days ago

Neighbourhood Housing Lead

London and Quadrant Housing Trust

£34,904 plus ECU if eligible. 28 days holiday, bank holidays and other company benefits

Garratt Lane (Hybrid)

Posted 2 days ago

Repairs Project Manager

Notting Hill Genesis

£50641 - £56628 per annum + 35 hours per week.

Bruce Kenrick House,2KillickSt (On-Site)

Posted 2 days ago

Estate Services Gardener

Peabody

£26,583 per annum

Southall (On-Site)

Posted 4 days ago

Private Sector Liaison Officer (hybrid)

Hertsmere Borough Council

£32,800 - £36,986 (depending on experience)

Civic Offices, Borehamwood (Hybrid)

Posted 5 days ago

Assistant Commercial Manager

Lambeth Council

£40,000 - £44,999

London (On-Site)

Posted 6 days ago

Housing Client Manager

Lambeth Council

£50,000 - £74,999

London (On-Site)

Posted 7 days ago

Closing in 6 days

Caretaker

London and Quadrant Housing Trust

£26,000 plus 28 days holiday, bank holidays and other company benefits

Acton Gardens (On-Site)

Posted 8 days ago

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Registered in England & Wales as JGP Resourcing Ltd. Registration no. 07750971 Registered Office: Unit 205, Cervantes House, 5-9 Headstone Road, Harrow, Middlesex, HA1 1PD

29 Housing job vacancies in Wembley

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

Head of Housing Solutions Independence and Rough Sleeping

Utilities Officer

Home Ownership Manager

Customer Resolution Officer - 12 Month Fixed Term - (Maternity Cover)

Building Surveyor (Legal Disrepair)

Health & Safety Advisor

Senior Leasehold Income Officer

Senior Leasehold Consultation & Billing Officer

Leasehold Income Officer

Senior Right To Buy & Resale Officer

Leasehold Consultation & Billing Officer

Tenant and landlord Liaison Officer

Neighbourhood Housing Lead

Repairs Project Manager

Estate Services Gardener

Private Sector Liaison Officer (hybrid)

Assistant Commercial Manager

Housing Client Manager

Caretaker

29
Housing job vacancies in Wembley