{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1734792679465,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"fb22723a-024f-4259-ae68-d6575071cd8d","title":"TMO Manager","employer":"Wrayburn Community Organisation","department":"","location":"Southwark","locationType":3,"description":"<p>Looking for a dynamic and exciting Job?<br><br>Wrayburn Community Organisation Tenant Management Organisation is looking for a<br>dynamic Part Time Manager, capable of working on your own initiative.<br><br>Are you the right person? Do you have:</p>\n<ul>\n<li>At least 3 years’ experience of managing social housing services such as repairs,<br>tenancy and leasehold management, supporting ASB cases, voids and customer<br>service</li>\n<li>Awareness of current legislation with regards to social housing</li>\n<li>Experience in either running a small organisation or developing community or housing management services.</li>\n<li>Experience of working with a Board either of a TMO or Housing Organisation.</li>\n<li>Flexible and able to multi task.</li>\n<li>Excellent communication and social skills, working with both tenants and stakeholders</li>\n<li>A passion for developing new ideas</li>\n</ul>\n<p><strong>Salary: £40,000-£42,000/ year, pro rata 17.5 hours a week</strong></p>\n<p><strong>About us<br><br></strong>We are a Tenant Management Organisation in the borough of Southwark, managing just one<br>block consisting of 72 properties. We are in the Bermondsey regeneration area and we are a<br>‘green’ estate, with extensive green areas and enthusiastic and active residents.</p>\n<p><br>Wrayburn Community Organisation is a community benefit organisation and we have clear<br>aims to continue to provide excellent services and to make a positive social impact for the<br>residents in our area.</p>\n<p><br><strong>The role</strong></p>\n<p>We are looking for a part-time TMO Manager (17.5 hours over 3 days) to replace our outgoing<br>Manager, who will be responsible to our resident board and in charge of the day to day<br>running of our organisation: overseeing housing, maintenance and cleaning services for<br>residents. You will be our only directly employed staff member and will work with us to<br>continue our excellent services with our established contractors.</p>\n<p><br><strong>About you</strong></p>\n<p>You will need to have experience of housing and maintenance services, and of working<br>alongside residents and the local community. With experience of leading people, you should<br>have the ability to take overall responsibility for the delivery of quality, customer focused,<br>housing services through the management of contracts and our TMO Office. You will also<br>need to have experience of good governance, a track record of improving services and<br>performance and be able to work with our partners on estate management and strategic<br>housing issues.</p>\n<p>Above all you should have the drive and commitment to work with us as we go through a<br>period of change and as we respond to the challenges facing our residents and housing<br>organisations.<br><br>This is an exciting role for someone who is keen on managing change and improving<br>organisation.<br><br><strong>Closing Date: </strong>Friday 17th January 2025.<br><strong>Interview Dates: </strong>Tuesday 4th February 2025 or Wednesday 5th February 2025.<br><strong>Start Date:</strong> 1st April 2025 (or earlier if possible)</p>","shortDescription":"<p>Wrayburn Community Organisation Tenant Management seeks a part-time Manager with experience in social housing, management, and community services. Salary £40-42k/year.</p>","salaryDescription":"£40,000-£42,000/ year, pro rata","publishDate":"2024-12-16T13:08:00.000Z","expirationDate":"2025-01-17T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6592bd7d-e47c-4bd1-ade3-e3e3bcc03f27.jpg","score":1,"featured":true,"enhanced":true},{"id":"d33c1418-476f-4ca6-b83d-9d5904d0e40e","title":"Handyperson","employer":"London and Quadrant Housing Trust","department":"","location":"South East London, Garratt Lane","locationType":3,"description":"<div class=\"col-12 ats-title-font pb-3\">Handyperson - Lambeth and Southwark - 6355</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n\n\n\n\n<p><strong>Job Title</strong></p>\n\n\n<p><strong>Handyperson</strong></p>\n\n\n\n\n<p><strong>Contract Type</strong></p>\n\n\n<p><strong>Permanent</strong></p>\n\n\n\n\n<p><strong>Hours</strong></p>\n\n\n<p><strong>Full time</strong></p>\n\n\n\n\n<p><strong>Persona</strong></p>\n\n\n<p><strong>Mobile ( Full Drivers License Essential)</strong></p>\n\n\n\n\n<p><strong>Reporting Office</strong></p>\n\n\n<p><strong>Garrett Lane SW18</strong></p>\n\n\n\n\n<p><strong>Working Location</strong></p>\n\n\n<p><strong>Various across Southwark and Lambeth</strong></p>\n\n\n\n\n<p><strong>Salary</strong></p>\n\n\n<p><strong>£27,370</strong></p>\n\n\n\n\n<p><strong>Closing date for completed application</strong></p>\n\n\n<p><strong>16<sup>th</sup> January 2025 - 23:00</strong></p>\n\n\n\n\n<p><strong> </strong></p>\n<p><strong>Interviews will be held in person at our Garratt Lane office on a date to be confirmed.</strong></p>\n<p><strong> </strong></p>\n<p><strong><a title=\"Role Profile - Handy Person.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJfKnABf5/DPInkVa6q8axuz8F4os0EJR4hTGO5+8+3RBqblufceJ48Cd24Ws6bFzFbfXEGRdnCY5UAkuVhDbLh\">Role Profile - Handy Person.docx</a></strong></p>\n<p><strong><a title=\"Role Profile - Handy Person.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJfKnABf5/DPInkVa6q8axuz8F4os0EJR4hTGO5+8+3RBqblufceJ48Cd24Ws6bFzFbfXEGRdnCY5UAkuVhDbLh\"> </a><br></strong></p>\n<p><strong>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated</strong><br><strong> </strong></p>\n<p>This is an exciting opportunity to join the Estate Caretaking Service, which is a key function of our continuing commitment to providing a responsive customer-based service for our residents.</p>\n<p><em><strong>Please note a full uk driving license is required for this role and the postholder will be requested to complete a basic DBS check</strong></em></p>\n<p><em><strong> </strong></em></p>\n<p><strong>Why choose L&Q?</strong></p>\n<p><strong> </strong></p>\n<ul>\n<li>We offer a competitive annual salary and staff benefits package.</li>\n<li>Strong family-friendly policies </li>\n<li>Committed Learning & Development</li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Great places to work certified 2023-2024</li>\n<li>Westfield Health Cash Plan</li>\n<li>Best Workplaces for Women </li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>As a Handy Person, you will be:</strong></p>\n<ul>\n<li>You will be working as part of a team assisting in the delivery of our estate services to provide a high standard of maintenance in communal areas, within our blocks, and on our estates.</li>\n</ul>\n<ul>\n<li>You will be carrying out pre-planned projects involving painting, decorating, grounds work, and general improvement of schemes, as well as some minor maintenance where necessary.</li>\n<li>You will also be liaising directly with L&Q staff, residents, and contractors and you must have due regard to health & safety and security issues.</li>\n</ul>\n<p> </p>\n<p><strong>Your attributes</strong></p>\n<ul>\n<li>Capable of carrying out a variety of repair jobs and able to work effectively as part of a team and under your own initiative.</li>\n<li>Capable of trade skills or DIY or Gardening experience is essential.</li>\n<li>A good communicator and willing to learn new skills as the service adapts to the changing needs within the Trust.</li>\n<li>Confident working remotely as part of a team therefore you must have good interpersonal skills and be able to arrange work schedules and plan the implementation of work.</li>\n<li>Be self-motivated, proactive, and able to organise your time effectively and be aware of safe working practices.</li>\n</ul>\n<p> </p>\n<p>If you don’t have previous experience or qualifications but are willing to learn, have ambition, enthusiasm, and care about delivering a first-class service to our residents we would like to hear from you.                                                                                                                                                                                                                                           </p>\n<p> </p>\n<p> </p>\n<p><em><strong>For this post, the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Please note that this will be applied for by L&Q on behalf of the successful candidate. For further information about the Disclosure Barring Service please visit </strong></em><a href=\"http://www.homeoffice.gov.uk/\"><em><strong>www.homeoffice.gov.uk</strong></em></a></p>\n<p><em> </em></p>\n<p><em> </em></p>\n<p>If you are interested in this role and have the experience required, then apply without delay!</p>\n<p>We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. </p>\n<p> </p>\n<p> </p>\n<p>At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.   More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.</p>\n<p> </p>\n<p><strong>Our commitments:</strong></p>\n<p><strong> </strong></p>\n<p>At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.</p>\n<p> </p>\n<p> </p>\n<p><strong>In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance</strong>.</p>\n<p> </p>\n<p> </p>\n<p>We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.</p>\n<p> </p>\n<p> </p>\n<p>We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.</p>\n<p>L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.</p>\n<p> </p>\n<p class=\"Body\">As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. </p>\n<p class=\"Body\"> </p>\n<p>Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.</p>\n<p> </p>\n</div>","shortDescription":"","salaryDescription":"£27,370 plus 28 days holiday, bank holidays and other company benefits","publishDate":"2024-12-20T15:25:00.000Z","expirationDate":"2025-01-05T23:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1e557f81-1b52-4a65-b8e1-596f63baad0b.jpg","score":1,"featured":false,"enhanced":false},{"id":"d2ed7f04-bb88-4b75-868f-77c33ac170b3","title":"Caretakers","employer":"London and Quadrant Housing Trust","department":"","location":"South Acton, Acton Gardens","locationType":3,"description":"<div class=\"col-12 ats-title-font pb-3\">Caretaker x2 - Acton - 6350</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n<p> </p>\n<p> </p>\n\n\n\n\n<p><strong>Job Title</strong></p>\n\n\n<p><strong>Caretaker x2</strong></p>\n\n\n\n\n<p><strong>Contract Type</strong></p>\n\n\n<p><strong>Permanent</strong></p>\n\n\n\n\n<p><strong>Hours</strong></p>\n\n\n<p><strong>Full time</strong></p>\n\n\n\n\n<p><strong>Persona</strong></p>\n\n\n<p><strong>Site Based</strong></p>\n\n\n\n\n<p><strong>Patch</strong></p>\n\n\n<p><strong>Acton Gardens</strong></p>\n\n\n\n\n<p><strong>Reporting Office</strong></p>\n\n\n<p><strong>Acton Gardens</strong></p>\n\n\n\n\n<p><strong>Salary</strong></p>\n\n\n<p><strong>£26,000</strong></p>\n\n\n\n\n<p><strong>Closing date for completed applications</strong></p>\n\n<strong>2nd January 2025 - 23:00</strong>\n\n\n\n<p><strong> </strong></p>\n<p><strong>Interviews will be held in person on a date to be confirmed. </strong></p>\n<p><strong> </strong></p>\n<p><strong><a title=\"Role Profile - Caretaker.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAKqnplR55jemgvvka/kj/xvOGSvN3nPtvq9jhvI9C5WeADLUGDY7BHiR6eewrBULfEHpzR+cf9wk6nf40m8cKf9\">Role Profile - Caretaker.docx</a><br></strong></p>\n<p><strong> </strong></p>\n<p><strong>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated</strong></p>\n<p><strong> </strong></p>\n<p><strong><em>Candidates will also be requested to complete a basic DBS check.</em></strong></p>\n<p><strong> </strong></p>\n<p><strong> </strong></p>\n<p><span><strong>Why work for L&Q</strong></span></p>\n<p><span><strong> </strong></span></p>\n<p> </p>\n<p>We offer a competitive annual salary and staff benefits package</p>\n<p> </p>\n<p> </p>\n<ul>\n<li>Strong family friendly policies  </li>\n<li>Committed Learning & Development </li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6% </li>\n<li>Generous non-contributory life Assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Great places to work certified 2023-2024</li>\n<li>Best Workplaces for Women </li>\n</ul>\n<p> </p>\n<p>We are currently recruiting for Caretakers who will form part of our Estate Services structure and are a key function of our continuing commitment to providing a responsive customer-based service for our residents.</p>\n<p> </p>\n<p>As a caretaker you will be:</p>\n<ul>\n<li>Involved in maintaining communal areas within our blocks and on our estates, carrying out communal cleaning and grounds maintenance work.</li>\n<li>Carrying out small maintenance repairs as required.</li>\n<li>Liaising directly with residents and contractors and answering queries and you must have due regard to health & safety and security issues.</li>\n</ul>\n<p> </p>\n<p>You should be:</p>\n<p> </p>\n<ul>\n<li> Capable of carrying out a variety of small repair jobs and working effectively as part of a team and under your own initiative. </li>\n<li> Trade skills, Gardening or DIY experience would be an advantage together with a recognised City & Guilds or Bics qualification in cleaning, although not essential as training would be provided.</li>\n<li> A good communicator and be willing to learn new skills as the service adapts to the changing needs within the Neighbourhood.</li>\n<li> Able to work on your own initiative and be self-motivated to organise your own time effectively.</li>\n<li> Proactive in your daily activities and aware of safe working practices.</li>\n<li>Possessing a good literacy standard</li>\n<li> Have IT skills as you will be required to use a PC, undertaking online courses and assessments (This can be learnt on the job during the probationary period).</li>\n</ul>\n<p> </p>\n<p>If you don’t have previous experience or qualifications, but are willing to learn, have ambition, enthusiasm, and care about delivering a first-class service to our residents we would like to hear from you.                                                                                                                                                                                                                                                                 </p>\n<p><em><strong> </strong></em></p>\n<p><em><strong>For this post the successful candidate will need to apply for a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Please note that this will be applied for by L&Q on behalf of the successful candidate. For further information about the Disclosure Barring Service please visit </strong></em><strong><a href=\"http://www.homeoffice.gov.uk/\"><em>www.homeoffice.gov.u</em></a></strong><em><strong>k</strong></em> </p>\n<p><strong> </strong></p>\n<p> </p>\n<p>If you are interested in this role and have the experience required, then apply without delay!</p>\n<p> </p>\n<p> </p>\n<p>We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.  </p>\n<p> </p>\n<p> </p>\n<p>At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.   More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.</p>\n<p> </p>\n<p><strong>Our commitments:</strong></p>\n<p> </p>\n<p>At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.</p>\n<p> </p>\n<p><strong>In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance</strong>.</p>\n<p> </p>\n<p>We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life.  Please let us know during the recruitment process if you’re interested in part time working or job sharing.  In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.</p>\n<p> </p>\n<p>We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.</p>\n<p> </p>\n<p>We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.</p>\n<p> </p>\n<p>L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.</p>\n<p> </p>\n<p class=\"Body\">As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. </p>\n<p class=\"Body\"> </p>\n<p>Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.</p>\n<p> </p>\n</div>","shortDescription":"","salaryDescription":"£26,000 plus 28 days holiday, bank holidays and other company benefits","publishDate":"2024-12-20T15:22:00.000Z","expirationDate":"2025-01-02T23:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9c8a64af-6f4c-4eb8-9fe3-3e24c7f5eb3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"dab01ad5-da94-46fc-b15d-580bb83e8e9c","title":"Caretaker","employer":"London and Quadrant Housing Trust","department":"","location":"Harrow/Kodak House","locationType":3,"description":"<div class=\"col-12 ats-title-font pb-3\">Caretaker - Harrow/Kodak House - 6352</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n\n\n\n\n<p><strong>Job Title</strong></p>\n\n\n<p><strong>Caretaker</strong></p>\n\n\n\n\n<p><strong>Contract Type</strong></p>\n\n\n<p><strong>Permanent</strong></p>\n\n\n\n\n<p><strong>Hours</strong></p>\n\n\n<p><strong>Full time</strong></p>\n\n\n\n\n<p><strong>Persona</strong></p>\n\n\n<p><strong>Site Based</strong></p>\n\n\n\n\n<p><strong>Patch</strong></p>\n\n\n<p><strong>Harrow/Kodak House</strong></p>\n\n\n\n\n<p><strong>Reporting Office</strong></p>\n\n\n<p><strong>Acton Gardens</strong></p>\n\n\n\n\n<p><strong>Salary</strong></p>\n\n\n<p><strong>£26,000</strong></p>\n\n\n\n\n<p><strong>Closing date for completed applications</strong></p>\n\n\n<p><strong>2nd January 2025 - 23:00</strong></p>\n\n\n\n\n<p>  </p>\n<p><strong>Interviews will be held in person on a date to be confirmed, at our South Acton office.</strong></p>\n<p> </p>\n<p><a title=\"Role Profile - Caretaker.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAKqnplR55jemgvvka/kj/xvOGSvN3nPtvq9jhvI9C5WeADLUGDY7BHiR6eewrBULfEHpzR+cf9wk6nf40m8cKf9\">Role Profile - Caretaker.docx</a></p>\n<p> </p>\n<p><strong>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.</strong></p>\n<p> </p>\n<p><strong>The successful candidate will be required to complete a basic DBS check.</strong></p>\n<p> </p>\n<p><strong>Why work for L&Q</strong></p>\n<p> </p>\n<p> </p>\n<p>We offer a competitive annual salary and staff benefits package</p>\n<p> </p>\n<p> </p>\n<ul>\n<li>Strong family friendly policies  </li>\n<li>Committed Learning & Development </li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6% </li>\n<li>Generous non-contributory life Assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Great places to work certified 2023-2024</li>\n<li>Best Workplaces for Women </li>\n</ul>\n<p> </p>\n<p>We are currently recruiting for Caretakers who will form part of our Estate Services structure and are a key function of our continuing commitment to providing a responsive customer-based service for our residents.</p>\n<p>As a caretaker you will be:</p>\n<ul>\n<li>Involved in maintaining communal areas within our blocks and on our estates, carrying out communal cleaning and grounds maintenance work.</li>\n<li>Carrying out small maintenance repairs as required.</li>\n<li>Liaising directly with residents and contractors and answering queries and you must have due regard to health & safety and security issues.</li>\n</ul>\n<p>You should be:</p>\n<ul>\n<li> Capable of carrying out a variety of small repair jobs and working effectively as part of a team and under your own initiative. </li>\n<li> Trade skills, Gardening or DIY experience would be an advantage together with a recognised City & Guilds or Bics qualification in cleaning, although not essential as training would be provided.</li>\n<li> A good communicator and be willing to learn new skills as the service adapts to the changing needs within the Neighbourhood.</li>\n<li> Able to work on your own initiative and be self-motivated to organise your own time effectively.</li>\n<li> Proactive in your daily activities and aware of safe working practices.</li>\n<li>Possessing a good literacy standard</li>\n<li> Have IT skills as you will be required to use a PC, undertaking online courses and assessments (This can be learnt on the job during the probationary period).</li>\n</ul>\n<p>If you don’t have previous experience or qualifications, but are willing to learn, have ambition, enthusiasm, and care about delivering a first-class service to our residents we would like to hear from you.                                                                                                                                                                                                                                                                 </p>\n<p><em><strong>For this post the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Please note that this will be applied for by L&Q on behalf of the successful candidate. For further information about the Disclosure Barring Service please visit </strong></em><strong><a href=\"http://www.homeoffice.gov.uk/\"><em>www.homeoffice.gov.u</em></a></strong><em><strong>k</strong></em> </p>\n<p> </p>\n<p>If you are interested in this role and have the experience required, then apply without delay!</p>\n<p> </p>\n<p>We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.  </p>\n<p> </p>\n<p>At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.   More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.</p>\n<p> </p>\n<p><strong>Our commitments:</strong></p>\n<p>At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.</p>\n<p> </p>\n<p><strong>In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance</strong><strong>.</strong></p>\n<p> </p>\n<p>We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life.  Please let us know during the recruitment process if you’re interested in part time working or job sharing.  In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.</p>\n<p> </p>\n<p>We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.</p>\n<p> </p>\n<p>We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.</p>\n<p>L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.</p>\n<p> </p>\n<p class=\"Body\">As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. </p>\n<p class=\"Body\"> </p>\n<p>Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.</p>\n<p> </p>\n</div>","shortDescription":"","salaryDescription":"£26,000 plus 28 days holiday, bank holidays and other company benefits","publishDate":"2024-12-20T14:43:00.000Z","expirationDate":"2025-01-02T23:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e194a44e-fce5-4353-8f32-a08a83604ab8.jpg","score":1,"featured":false,"enhanced":false},{"id":"6c0cd4c0-5204-48cc-ba3d-918758fd7da1","title":"Temporary Accommodation Co-ordinator","employer":"Elmbridge Borough Council","department":"","location":"Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD","locationType":3,"description":"<p><strong>Temporary Accommodation Co-ordinator – Private Rented Sector and Temporary Accommodation Team</strong></p>\n<p>Based at the Civic Centre in Esher, an exciting opportunity has arisen working within the busy Housing Options Unit, helping to co-ordinate move on arrangements for homeless households<em>.  </em>The team are responsible for two services, securing good, affordable privately rented homes for households who are threatened with homelessness and providing emergency placements and liaising with hotel providers.  This is an interesting and varied role helping the Council to meet its obligations to those who are homeless and will involve dealing with registered social providers and private landlords, placing households threatened with homeless and nominating tenants for available properties, making telephone contact, face to face and email.</p>\n<p>We need someone who is well organised, has strong administration and interpersonal skills, be able to update databases and other records, able to collate statistics with the ability to deal with routine enquiries for the team. You will be numerate and IT literate having experience of using a range of packages.</p>\n<p>You will have experience of dealing with the public and delivering a frontline customer orientated service and will need to possess well developed verbal communication skills being able to write effective correspondence.</p>\n<p>You must have a flexible approach to work with the ability to work on your own initiative as this is a small team and work patterns are not routine.</p>\n<p>Closing date: Monday 13<sup>th</sup> January 2025</p>","shortDescription":"","salaryDescription":"£34,830 - £39,837","publishDate":"2024-12-20T13:40:00.000Z","expirationDate":"2025-01-13T09:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/288dfcfd-e478-4953-ad7b-815092393ad7.jpg","score":1,"featured":false,"enhanced":false},{"id":"5f6e54ee-5be3-4ce5-8fc7-f667502c9ad0","title":"Resolution Officer","employer":"London and Quadrant Housing Trust","department":"","location":"Stratford","locationType":2,"description":"<div class=\"col-12 ats-title-font pb-3\"> </div>\n<div class=\"col-12 ats-normal-font pb-3\">\n<p><strong>Job Title </strong><strong>Resolution Officer’s x2</strong></p>\n<p><strong>Contract Type 1x </strong><strong>Permanent and 1x FTC</strong></p>\n<p><strong>Hours </strong><strong>Full time</strong></p>\n<p><strong>Persona </strong><strong>Agile 1 – 2 days office attendance required</strong></p>\n<p><strong>Reporting Office W</strong><strong>est Ham Lane, Stratford, E15or Sale Point, Trafford, M33</strong></p>\n<p><strong>Starting Salary </strong><strong>£31,923 - £35,019 (London Weighted) or £28,045 - £30,948 (Regional/Outside London)</strong></p>\n<p><strong>Closing date for completed applications </strong><strong>5th January 2025 at 23:00</strong></p>\n<p> </p>\n<p><strong>Interviews will be held on a date yet to be confirmed via MS Teams.</strong></p>\n<p><strong><br>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated</strong></p>\n<p><strong> </strong></p>\n<p><a title=\"Role Profile - Resolution Officer.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+inWhDyF3ZsZM78Gki6x/5IwLGg88mbDMQ2nT7PLvY9lng79gagK46buBRrXu4Bqy\">Role Profile - Resolution Officer.docx</a></p>\n<p> </p>\n<p><strong>Why choose L&Q?</strong></p>\n<p>We offer a competitive annual salary and staff benefits package:</p>\n<ul>\n<li>Strong family-friendly policies  </li>\n<li> Committed Learning & Development</li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Westfield Cash Health Plan</li>\n<li>Great places to work certified 2023-2024</li>\n<li>Best Workplaces for Women </li>\n</ul>\n<p> </p>\n<p>Although previous experience within a social housing environment is beneficial, it isn’t essential. You would have previously worked within a customer-facing role and be confident and comfortable in managing complaints.</p>\n<p><strong><em> </em></strong></p>\n<p>As a Resolution Officer, you will be responsible for carrying out detailed investigations within the Housing Management Division and providing quality responses, at pace, to formal and informal complaints from residents. You will act as the ‘voice and face’ of L&Q and be responsible for liaising and leading on complaints management, working with complainants and the wider business, to resolve issues quickly, providing quality responses that demonstrate care.</p>\n<p> </p>\n<p> To be successful in this role, you must be customer-centric and have the stakeholder management skills that enable you to obtain desired outcomes from challenging positions. You will be empathetic, confident and driven to provide an exemplary level of Customer Service.</p>\n<p>You will always consider the customer Customer Experience and have the natural ability to spot areas where we need to change ways of working. You will be IT proficient and have exceptional verbal and written communication skills.</p>\n<p> </p>\n<p>Although previous experience within a social housing environment is beneficial, it isn’t essential. You would have previously worked within a customer-facing role and be confident and comfortable in managing complaints.</p>\n<p><strong><em> </em></strong></p>\n<p>If you are interested in this role and have the experience required, then apply without delay!</p>\n<p> </p>\n<p>We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.  </p>\n<p> </p>\n<p>At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.   More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.</p>\n<p> </p>\n<p><strong>Our commitments:</strong></p>\n<p>At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.</p>\n<p> </p>\n<p><strong>In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance</strong>.</p>\n<p> </p>\n<p>We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.</p>\n<p> </p>\n<p>We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.</p>\n<p> </p>\n<p>L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.</p>\n<p> </p>\n<p class=\"Body\">As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. </p>\n<p class=\"Body\"> </p>\n<p>Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.</p>\n<p> </p>\n</div>","shortDescription":"","salaryDescription":"Please see advert for full salary details, plus 28 days holiday, bank holidays and other company benefits","publishDate":"2024-12-20T10:50:00.000Z","expirationDate":"2025-01-05T23:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/08dc2439-2c0f-4388-a60e-ebf99593aec9.jpg","score":1,"featured":false,"enhanced":false},{"id":"9dce2c86-b1bc-4d17-93f9-3367c7274694","title":"Building Surveyor (Islington)","employer":"Peabody","department":"","location":"Northeast London","locationType":3,"description":"<strong>The vacancy</strong><br><br>Are you a problem solver with a passion for delivering excellent customer service? Do you have a strong technical background in building surveying and enjoy working collaboratively with others to achieve results? If so, you could be our next Building Surveyor here at Peabody, ensuring that our homes are safe, well-maintained, and meet the highest standards for our residents.<br><br>You'll be responsible for managing day-to-day and major repairs, voids (empty homes), and planned preventative maintenance within your local area. Working closely with colleagues and contractors, you'll provide expert technical advice and help us deliver a seamless service to our customers.<br><br>You'll be hands-on with site inspections, managing contractors, and ensuring that all works are delivered efficiently and to a high standard. With your attention to detail and focus on quality, you'll help us achieve value for money and improve customer satisfaction.<br><br>To be a success in this role, you're:<ul> <li>experienced within building surveying and well versed in building pathology, preferably within a social housing context</li>\n</ul><ul> <li>degree qualified in Building Surveying or hold a similar technical qualification (HND HNC)</li>\n</ul><ul> <li>experienced and skilled in managing customer relationships to ensure a high level of customer care and satisfaction</li>\n</ul><ul> <li>experienced in building strong working relationships with various stakeholders, including contractors.<br> </li> <li>experienced in using M3 NHF SOR (Version 8 preferred)</li>\n</ul>A full UK driving licence and access to a vehicle would be advantageous.<br><br><strong>Here are just a few of the benefits of working at Peabody: </strong><ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul><strong>Are you ready to apply? </strong><br><br>Please click on the 'Apply Now' button and submit both your CV and a bit about why we should consider you for the role. <br><br>If you have any questions about this role, please email Talent Specialist, <strong>Caroline Seery at caroline.seery@peabody.org.uk</strong><br><br><strong>Interviews will take place in person on 15th & 17th January.</strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"Circa £48,000","publishDate":"2024-12-20T01:04:52.000Z","expirationDate":"2025-01-08T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5eec26dc-9d3e-4014-ba3b-e9a3896f2da4.png","score":1,"featured":false,"enhanced":false},{"id":"db15901b-af90-4205-8a39-2985ee44439d","title":"Maintenance Surveyor","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"<strong>About the Borough</strong> <br> <br>This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.<br><br>Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.<br><br>Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.<br><br>Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.<br><br>We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.<br><br>Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.<br><br><strong>About the Role and our Ideal Candidate</strong> <br> <br><strong>About the role</strong><br><br> At the Royal Borough of Kingston we recognise that our position as a highly successful Council depends on our outstanding team of people, who work hard, love what they do and do it because they want to make a difference <br><br> We have an opportunity for a highly self-motivated and effective individual to join our friendly, professional team in this important Housing Maintenance Surveyor role in the Repairs and Maintenance team. <br><br> Reporting to our Lead Officer Response Repairs & Voids, our Housing Maintenance Surveyor role will manage and offer guidance in all aspects of building maintenance owned or managed by the Council's Housing Team. You will be expected to carry out inspections of tenanted, void properties, communal areas and estates. You will place orders for works via the incumbent partnering maintenance contractor, as well as the procurement of works and services with specialist companies and technical consultants. <br><br><strong> About you </strong><br><br> Ideally you will have experience of working within a regulatory framework where compliance, risk management and precise outcomes are essential. An in-depth knowledge and experience of building maintenance relating to social housing will be required. Having, or developing, a good knowledge of risk assessments and safety measures and controls within buildings, you should also be familiar with the Health and Safety Act, Regulatory Reform and all current Building Regulations, including Housing Health & Safety Rating System (HHSRS). <br><br> With a customer-focused, flexible, cooperative and well organised working style, you will have excellent communication and interpersonal skills, the ability to communicate repair and maintenance information clearly and effectively to residents, contractors, colleagues in other departments. Good presentation skills and the ability to work effectively under pressure, think strategically and problem solve. <br><br> In return, we will give you a rewarding job, a supportive working environment, friendly colleagues and excellent benefits including agile working, a generous holiday allowance and a pension scheme. <br><br><strong>About Us</strong> <br> In Housing Asset Management we are responsible for delivering high-quality housing services and maintaining our social housing properties across our portfolio to the highest standards. Our team is dedicated to ensuring compliance, safety, and excellence in all our projects. We are a small, close knit team and strive to create a supportive and collaborative working environment where every team member's contribution is valued. <br><br><strong>Our Offer To You</strong> <br> <br>As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.<br><br>In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.<br><br>Employees have access to a wide range of benefits, some of which include:<ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul><strong>Application Process</strong> <br> <br> Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. <br><br> The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. <br><br> We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. <br><br> Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. <br><br><strong>Additional Information</strong> <br> <br> We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. <br><br> As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. <br><br> We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. <br><br>We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.<br><br>The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.<br><br><strong>Job Profile</strong> <br> <a class=\"file_application_pdf\" href=\"https://kingston-sutton-jobs.tal.net/vx/lang-en-GB/mobile-0/appcentre-1/brand-4/spa-1/candidate/download_file_opp/3337/105858/1/0/e8414ea46c9d7439cbc74ddbc4dacf92e15576d7\"> Maintenance Surveyor J.D.pdf - 139KB Opens in a new window </a>","shortDescription":"","salaryDescription":"£45,510 - £50,574","publishDate":"2024-12-19T04:09:38.000Z","expirationDate":"2025-01-17T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/367c7234-f5b9-4690-a916-fa23753a2f2c.jpg","score":1,"featured":false,"enhanced":false},{"id":"4f04d102-4f62-457f-91ac-2018209bbebc","title":"Repairs Officer","employer":"Notting Hill Genesis","department":"","location":"1-3 Sussex Place, London W69EA","locationType":3,"description":"<p><strong>What's it all about</strong></p><p>As a Repairs Officer you will be a key member of the Repairs Delivery team, ensuring our day to day repairs are effectively coordinated and overseeing progression of repairs for the organisation. You'll have string problem solving skills combined with a customer focussed mindset, so ensure that our residents need to only ask once, and if things go wrong, that we fix failure fast.</p><p>This is an important role in improving our resident experience and achieving the best outcomes possible. You will be responsible for providing support to local teams in ensuring that repairs are carried out in time, to a high standard, and with great customer satisfaction.</p><p> </p><p><strong>How you'll make a difference</strong></p><ul>\n<li>Ensuring our contractors and inspectors are providing a consistently high-quality service that delivers against the six customer priorities in the customer strategy.</li>\n<li>A trusted and reliable NHG presence, making sure all visits and inspections are completed on time.</li>\n<li>Delivering well cared for homes and places where residents feel safe and a sense of pride through top class contract management.</li>\n<li>A responsive service, where staff and resident queries and complaints are actioned thoroughly, timely and learnings are taken from feedback</li>\n<li>Recommend, oversee and develop a best in class repair delivery service that meets our targets and delivers continuous improvement.</li>\n</ul><p> </p><p><strong>The Ideal Candidate</strong></p><p>We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.</p><p>Essential:</p><ul>\n<li>Highly organised and experience of managing conflicting priorities in a busy office environment </li>\n<li>Experience in working in a customer service environment </li>\n<li>Experience of providing performance monitoring and commentary against business targets </li>\n<li>Excellent communication and interpersonal skills </li>\n<li>Effective IT skills including basic/intermediate MS Office skill.</li>\n</ul><p><strong>What's in it for you?</strong></p><p>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. </p><p> </p><p>Benefits include: </p><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><p> </p><p><strong>All about us</strong></p><p>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. </p><p>For more information on what we do and what makes us different please visit:</p><p><a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> </p><p>We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> </p><p> </p><p><strong>Selection Process</strong></p><p>Step 1: If you are interested, please send your application now! <strong>Closing date is 5th January 2025 </strong></p><p>Step 2: Successful candidates will be asked to do an assessment  </p><p>Step 3: Successful candidates will be invited to interview  </p><p>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  </p><p> </p><p>Should a redeployee apply for this role, their application will be considered before any others. </p><p>NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.</p>","shortDescription":"","salaryDescription":"£25670 - £31493 per annum + 35 hours per week.","publishDate":"2024-12-19T03:59:57.000Z","expirationDate":"2025-01-06T03:59:57.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/41aeb95a-d821-4749-a67f-4ece31215acc.png","score":1,"featured":false,"enhanced":false},{"id":"f07bfbc5-1b41-4428-8da0-8c117f680f3a","title":"Senior Repairs Officer","employer":"Notting Hill Genesis","department":"","location":"Bruce Kenrick House,2KillickSt","locationType":3,"description":"<h1> </h1><div><strong>What you'll do</strong></div><div>As a Senior Repairs Officer you will be a crucial member of the Repairs Delivery team, responsible for overseeing and manging complex, multi trade repair tasks, focussing on higher value variations and intricate cases within responsive repairs. The role combines technical expertise with leadership skills to ensure efficient and effect maintenance of our homes and an improved resident experience. It's an important role in ensuring we fix failure fast, improve the resident journey and achieve the best outcomes possible. You will be responsible for providing support to local teams in ensuring that repairs are carried out in time, to a high standard, and with great customer satisfaction.</div><div> </div><div><strong>How you'll do it</strong></div><div>* Lead and support Repair Officers in handling complex repair tasks, or cases escalated from the Repair Hub. </div><div>* Develop and implement repair strategies for higher value variations and complex cases. * Assess and process escalated variations in repair works orders, providing details analysis and adhering to financial regulations. </div><div>* Collaborate with Repair officer and Regional Repair Leads to ensure that variations are carried out efficiently and within budget. </div><div>* Serve as the go to technical expert, providing guidance and support to the repair team in resolving complex issues. </div><div>* Implement quality control measures to ensure the highest standards of work in property maintenance. </div><div>* Monitor repair costs and work within the allocate property budgets, providing cost effective solutions without compromising quality. </div><div>* Supervise and mentor Repair Officers, providing guidance and training as needed * Provide effective senior support functions in the delivery of day to day, responsive repairs for the operational businesses. </div><div> </div><div><strong>The Ideal Candidate</strong></div><p>We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.</p><p> <strong>Mandatory</strong></p><ul>\n<li>Experience in administrative systems in busy environments.</li>\n<li>Strong organisational skills with a focus on customer service.</li>\n<li>Excellent communication and problem solving abilities.</li>\n<li>Knowledge of relevant legislation and regulatory requirements.</li>\n<li>Proficient in IT skills, including MS Office.</li>\n</ul><p> </p><div><strong>What's in it for you?</strong></div><div>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. </div><div> </div><div>Benefits include: </div><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><div> </div><div><strong>All about us</strong></div><div>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. </div><div> </div><div>For more information on what we do and what makes us different please visit:</div><div>\n<a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> </div><div> </div><div>We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> </div><div> </div><div><strong>Selection Process</strong></div><div>Step 1: If you are interested, please send your application now! <strong>Closing date is 6 January 2025</strong>\n</div><div>Step 2: Successful candidates will be asked to do an assessment  </div><div>Step 3: Successful candidates will be invited to interview  </div><div> </div><div>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  </div><div> </div><div>Should a redeployee apply for this role, their application will be considered before any others. </div><div> </div><div>NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. </div>","shortDescription":"","salaryDescription":"£35767 - £39741 per annum + 35 hours per week","publishDate":"2024-12-19T03:33:39.000Z","expirationDate":"2025-01-06T03:33:39.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b99e2653-ece3-4f31-80bb-cef2a3f063a2.png","score":1,"featured":false,"enhanced":false},{"id":"d07081ad-7a87-4002-be66-74d10a318774","title":"Facility/Health & Safety Manager","employer":"Peabody","department":"","location":"Kent","locationType":3,"description":"<strong>The vacancy</strong><br><br>As a Facilities and Health & Safety Manager, you'll take the lead in ensuring Thamesmead's Commercial / Industrial Property Portfolio, pre development Landbank sites and Public Realm portfolio meets the highest standards of facilities management and health & safety compliance. With a deep understanding of property and safety management, you'll balance strategic planning with hands-on oversight to deliver exceptional services across multiple sites.<br><br>Your role is critical in maintaining safe, efficient, and compliant facilities while fostering collaboration across teams and external partners. Whether managing budgets, overseeing refurbishments, or conducting risk assessments, no two days will be the same in this active and impactful role.<br><br><strong>Your typical day might include:</strong><ul> <li>Leading facilities management services, ensuring compliance and value for money across properties.</li> <li>Conducting site inspections to ensure safety standards are maintained.</li> <li>Managing refurbishment projects from tender to completion.</li> <li>Developing and monitoring health & safety policies and risk assessments.</li> <li>Investigating incidents and liaising with regulatory authorities.</li> <li>Preparing budgets and managing procurement in line with company policies.</li> <li>Preparing Directorate reports for Board Committees</li>\n</ul><strong>Could it be you?</strong><br><br>To be successful in this role, you'll be:<ul> <li>A self-starter with extensive experience in facilities, property management, and health & safety.</li> <li>Skilled in managing budgets and refurbishments with a focus on delivering high-quality outcomes.</li> <li>Experienced in liaising with regulatory authorities and ensuring compliance.</li> <li>Experienced in Report writing</li> <li>A confident communicator, able to influence and support stakeholders at all levels.</li>\n</ul><strong>You'll also need:</strong><ul> <li>A NEBOSH qualification.</li> <li>Strong IT skills, including experience with facility and asset management systems.</li> <li>A clean UK driving licence.</li>\n</ul><strong>Here are just a few of the benefits of working at Peabody:</strong><ul> <li>30 days of annual holiday, plus bank holidays.</li>\n</ul><ul> <li>Two paid volunteering days each year.</li> <li>A flexible benefits scheme, including family-friendly options and discounts.</li> <li>Life assurance of 4x your salary.</li> <li>Up to 10% pension contribution.</li>\n</ul><strong>Ready to apply?</strong><br><br>If you have any questions about this role, please contact <strong>victoria.wilson1@peabody.org.uk</strong><br><br><strong>Early applications are encouraged, as we reserve the right to close the advertisement earlier than stated.</strong><br><br><strong>Interviews will take place during the week commencing week commencing 13th January 2024</strong><br><br><strong>You must be eligible to work in the UK to apply for this vacancy. Peabody is not able to offer Visa sponsorship.</strong>","shortDescription":"","salaryDescription":"£47,180","publishDate":"2024-12-18T11:53:24.000Z","expirationDate":"2025-01-06T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/339ec09e-9e0d-43ba-b186-7999e781d20c.png","score":1,"featured":false,"enhanced":false},{"id":"0b354c32-64f8-4e32-ad52-fe196516ddc3","title":"Building Surveyor (NW London)","employer":"Peabody","department":"","location":"North West London","locationType":3,"description":"<strong>The vacancy</strong><br><br>Are you a problem solver with a passion for delivering excellent customer service? Do you have a strong technical background in building surveying and enjoy working collaboratively with others to achieve results? If so, you could be our next Building Surveyor here at Peabody, ensuring that our homes are safe, well-maintained, and meet the highest standards for our residents. <br><br>You'll be responsible for managing day-to-day and major repairs, voids (empty homes), and planned preventative maintenance within your local area. Working closely with colleagues and contractors, you'll provide expert technical advice and help us deliver a seamless service to our customers. <br><br>You'll be hands-on with site inspections, managing contractors, and ensuring that all works are delivered efficiently and to a high standard. With your attention to detail and focus on quality, you'll help us achieve value for money and improve customer satisfaction. <br><br>To be a success in this role, you're:<ul> <li>experienced within building surveying and well versed in building pathology, preferably within a social housing context <br> </li>\n</ul><ul> <li>degree qualified in Building Surveying or hold a similar technical qualification (HND HNC) <br> </li>\n</ul><ul> <li>experienced and skilled in managing customer relationships to ensure a high level of customer care and satisfaction <br> </li>\n</ul><ul> <li>experience in building strong working relationships with various stakeholders, including contractors. <br> </li>\n</ul>At Peabody, our purpose is to help people flourish. Here are just a few of the benefits you'll enjoy working with us:<ul> <li>Flexible and hybrid working</li> <li>30 days' annual holiday plus bank holidays </li> <li>Two additional paid volunteering days each year </li> <li>Flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>Up to 10% pension contribution</li>\n</ul><strong>Ready to apply? </strong><br><br>Click 'Apply Now' and submit your CV along with a brief note about why you're the right fit for this role. <br><br>If you have any questions about this role, please email caroline.seery@peabody.org.uk <br><br><strong>Interviews will be taking place on 10th and 14th - 17th January.</strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. </strong>","shortDescription":"","salaryDescription":"Circa £48,000","publishDate":"2024-12-17T01:12:52.000Z","expirationDate":"2025-01-06T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/df6934c9-af94-4ff1-b3cd-37e5d8bba4c3.png","score":1,"featured":false,"enhanced":false},{"id":"98ea6d81-0eaa-42c1-af35-9de340387fdf","title":"Housing Needs Team Manager","employer":"London Borough of Haringey","department":"","location":"London","locationType":2,"description":"<div>\n<div>\n<h3>About Haringey</h3>\n<p>Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.</p>\n<p>Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.</p>\n<h3>About the role</h3>\n<p>This is an excellent opportunity for an experienced Manager to join is to effectively deliver a front-line service. As a Team Manager you will need to ensure that the work of your team is compliant with statutory requirements and that you play a key role in shaping and delivering services for households in housing need, keeping abreast of new initiatives and caselaw and working in partnership to maximise positive outcomes for customers.</p>\n<p>You will be required to work under pressure managing one of five generic teams responsible for offering essential and holistic front-line services by finding practical and long-term housing solutions for those homeless or at risk of homelessness. You will provide strong leadership and ensure staff are competent in working within statutory requirements.</p>\n<h3>About you</h3>\n<p>To be considered for this role, you must have extensive understanding of housing and homelessness legislation. You will require excellent people management skills; managing a diverse team covering a broad range of duties to find housing solutions for homeless applicants or those at risk of homelessness. You will be required to work strategically with colleagues across the Council and with external partner agencies to ensure the Council’s strategic housing and homelessness objectives are achieved.</p>\n<h3>Working for Haringey</h3>\n<p>At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.&nbsp;</p>\n<p>Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.</p>\n<p>Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.</p>\n<p>Additionally, we are aware that automated emails may end be diverted through to junk email folders.&nbsp; Please continue to check these through the application process.&nbsp; If you have any questions about the status of you application please contact&nbsp;<a href=\"mailto:ResourcingHub@haringey.gov.uk\" target=\"_blank\">ResourcingHub@haringey.gov.uk</a></p>\n</div>\n<h3>Attachments</h3>\n<ul>\n<li><a href=\"https://emea5-foc.lumessetalentlink.com/tlk/pages/fo/download_job_file.jsp?ID=QHOFK026203F3VBQBLOLOQWAQ&amp;nDocumentID=377100&amp;ptId=10957\">JE534 Housing Needs Team Manager.pdf</a></li>\n</ul>\n</div>","shortDescription":"","salaryDescription":"PO5 £50,574 – £53,607 per annum","publishDate":"2024-12-13T13:03:06.742Z","expirationDate":"2025-01-05T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/36da812f-c641-4dfd-9ab6-2950a836147a.png","score":1,"featured":false,"enhanced":false},{"id":"27395bef-6359-4a2b-b529-1ec93a70401d","title":"Home Ownership Officer","employer":"London Borough of Lewisham","department":"","location":"Lewisham","locationType":2,"description":"<p><span>Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!&nbsp;</span></p>\n<p><span>We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.</span></p>\n<p><strong><span>Introduction</span></strong></p>\n<p><span>At Lewisham Council, we believe in building on potential. As a Home Ownership Officer, your ability to proactively manage a variety of Right to Buy and home ownership functions within procedural &amp; legislative deadlines could have a real impact on people’s lives.</span></p>\n<p><span>We aim to provide a better experience and more opportunities for residents, communities – and the dedicated people who join our growing team.</span></p>\n<p><strong><span>What’s the role?</span></strong></p>\n<p><span>As a Home Ownership Officer, you will be responsible for providing a high quality, customer focused and responsive service to Lewisham Homes homeowners.</span></p>\n<p><strong><span>If successful, the main duties of your role will be:</span></strong></p>\n<p><span>• Proactively manage a variety of RTB and home ownership functions within procedural &amp; legislative deadlines and keep up to date with relevant legislation and good practice issues relating to the role.</span></p>\n<p><span>• Build good working relationships with the local Tenant and Residents’ Associations. Attend court of hours meetings as required.</span></p>\n<p><span>• Respond to correspondence and complaints and provide drafts for member’s enquiries and take legal action as necessary (attend court and tribunals as required).</span></p>\n<p><span>• Investigate complex cases, work collaboratively with other departments, partners and stakeholders to ensure multi agency responses to complex cases and carry out home / estate visits / inspections in a lone working capacity as required.</span></p>\n<p><strong><span>What’s in it for you?</span></strong><span>&nbsp;</span></p>\n<p><span>Excellent training and development opportunities, plus a range of benefits including:</span></p>\n<ul>\n<li><span>Generous holiday allowance&nbsp;</span></li>\n<li><span>Local Government Pension scheme&nbsp;</span></li>\n<li><span>Flexible working and family friendly policies&nbsp;</span></li>\n<li><span>Season ticket and bicycle loans&nbsp;</span></li>\n<li><span>A range of staff discounts including local subsidised gym memberships&nbsp;</span></li>\n<li><span>Supportive staff networks</span></li>\n</ul>\n<p><strong><span>What we’re looking for</span></strong><span>&nbsp;</span></p>\n<p><span>You are flexible and have excellent peoples’ skills. You will have an eye for accuracy and attention to detail. You will be keen to resolve enquiries and have good collaboration skills liaising with residents and other areas of the business. You are proactive and have experience of managing leasehold issues as well as having great people skills.&nbsp;</span></p>\n<p><strong><span>Location</span></strong></p>\n<p><span>The job is primarily based in Laurence House, 1 Catford Road, London SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.</span></p>\n<p><span>The recruitment process is anonymous and we don’t accept CV’s.</span></p>\n<p><span><a href=\"https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us\" target=\"_blank\">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.&nbsp;</span></p>\n<p><span>For an informal discussion about this job, please contact: Glenda Omogbai - HOS@lewisham.gov.uk</span></p>\n<p><strong><span>To find out more, including a full job description and person specification, and to apply, please visit the </span></strong><strong><span><a href=\"https://efuy.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/924/?utm_medium=jobshare&amp;utm_source=External+Job+Share\">Lewisham Council website</a></span></strong></p>\n<p><strong><span>Salary</span></strong></p>\n<p><span>£39,150 - £40,344 per annum (SO1)</span></p>\n<p><span>N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.</span></p>\n<p><strong><span>Diversity&nbsp;</span></strong></p>\n<p><span>Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at&nbsp;<a href=\"https://www.gov.uk/access-to-work/apply\" target=\"_blank\">www.gov.uk/access-to-work/apply</a>&nbsp;</span></p>\n<p><span>The Council has a dedicated employment support service,&nbsp;<a href=\"https://lewisham.gov.uk/lewishamworks\" target=\"_blank\">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href=\"mailto:JobsAndSkills@lewisham.gov.uk\" target=\"_blank\">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.&nbsp;&nbsp;</span></p>\n<p><span>The Council reserves the right to close adverts early if there is a large response.</span></p>\n<p><strong><span>Let’s stay connected, follow us on social media:&nbsp;&nbsp;</span></strong></p>\n<p><span><a href=\"https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq\" target=\"_blank\">LinkedIn</a>&nbsp; &nbsp;<a href=\"https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ\" target=\"_blank\">Facebook</a>&nbsp; &nbsp;<a href=\"https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE\" target=\"_blank\">Twitter</a>&nbsp; &nbsp;<a href=\"https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf\" target=\"_blank\">Instagram&nbsp;</a>&nbsp;</span></p>","shortDescription":"","salaryDescription":"£39,150 - £40,344 per annum","publishDate":"2024-12-13T12:58:29.857Z","expirationDate":"2025-01-05T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9f086ccd-1efa-48d2-9df4-10980c95555f.jpg","score":1,"featured":false,"enhanced":false},{"id":"fb9ea23c-0ab5-4d16-b47c-5e541aedfc3b","title":"Neighbourhood Manager (South East London)","employer":"Peabody","department":"","location":"South East London","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with a welcome visit to new tenants who've just moved in, before you go to a Residents' Association meeting to hear residents' concerns around local issues on their estate. Then you might be showing some residents how they can access Peabody's self-service options for managing their account, before heading across to meet a vulnerable resident who needs your help.<br><br>As a roaming Neighbourhood Manager, you'll be the 'face of Peabody' and no one day is the same. You'll be at the heart of your Peabody community, playing a crucial role supporting the practical needs and wellbeing of residents and ensuring community safety. With a particular focus on helping vulnerable residents and families, you'll actively work with residents in the management of their home and neighbourhoods, developing and improving Peabody's service to them and ensuring we take full account of residents' needs.<br><br>You're a people person who likes to get things done. You'll enjoy working collaboratively with other teams and you're first rate at building meaningful relationships across the business to enable you to find creative solutions to issues. This is a hybrid role and you'll be required to work in our communities and from our Westminster Bridge Road office as part of a duty service, once every fortnight.<br><br>Your role covers all aspects of housing management - everything from estate, scheme and property inspections to identifying issues and capturing feedback to continuously improve our services and customer satisfaction. If you're creative in your problem-solving, energised by supporting your customers and, like us, committed to helping people flourish, we want to hear from you.<br><br><strong>This is a 12-month fixed term contract.</strong><br><br><strong>To be successful in this role, you're:</strong><ul> <li> committed to first class customer service </li> <li> resilient with a positive, flexible, compassionate and can-do approach </li> <li> organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively </li> <li> experienced within a customer facing role, preferably within housing management and ideally within the social housing sector </li> <li> be prepared to undertake a level 3 qualification in Housing Management if not already held. </li>\n</ul><strong>Here are just a few of the benefits of working at Peabody:</strong><ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li> <li>the opportunity to broaden your skills and enhance your professional development</li>\n</ul><strong> This role will require a Basic DBS check. </strong><br><br><strong> A full UK driving licence and access to a vehicle is preferred due to the location of this patch. </strong><br><br><strong>Are you ready to apply?</strong><br><br>Please click on the 'Apply Now' button and submit both your CV and a bit about why we should consider you for the role. <br><br>If you have any questions about this role, please email Talent Specialist, <strong>Caroline Seery</strong> at <strong>caroline.seery@peabody.org.uk</strong><br><br><strong>Interviews will take place in person during the week commencing 6th January.</strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"Circa £38,800","publishDate":"2024-12-13T01:04:26.000Z","expirationDate":"2025-01-01T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/94563282-f396-4492-8f2d-1d2473658be9.png","score":1,"featured":false,"enhanced":false},{"id":"8ce40c13-da04-4eaf-a8f0-70a543bcbb7f","title":"Neighbourhood Manager (South East London)","employer":"Peabody","department":"","location":"South East London","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with a welcome visit to new tenants who've just moved in, before you go to a Residents' Association meeting to hear residents' concerns around local issues on their estate. Then you might be showing some residents how they can access Peabody's self-service options for managing their account, before heading across to meet a vulnerable resident who needs your help.<br><br>As a roaming Neighbourhood Manager, you'll be the 'face of Peabody' and no one day is the same. You'll be at the heart of your Peabody community, playing a crucial role supporting the practical needs and wellbeing of residents and ensuring community safety. With a particular focus on helping vulnerable residents and families, you'll actively work with residents in the management of their home and neighbourhoods, developing and improving Peabody's service to them and ensuring we take full account of residents' needs.<br><br>You're a people person who likes to get things done. You'll enjoy working collaboratively with other teams and you're first rate at building meaningful relationships across the business to enable you to find creative solutions to issues. This is a hybrid role and you'll be required to work in our communities and from our Westminster Bridge Road office as part of a duty service, once every fortnight.<br><br>Your role covers all aspects of housing management - everything from estate, scheme and property inspections to identifying issues and capturing feedback to continuously improve our services and customer satisfaction. If you're creative in your problem-solving, energised by supporting your customers and, like us, committed to helping people flourish, we want to hear from you.<br><br><strong>To be successful in this role, you're:</strong><ul> <li> committed to first class customer service </li> <li> resilient with a positive, flexible, compassionate and can-do approach </li> <li> organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively </li> <li> experienced within a customer facing role, preferably within housing management and ideally within the social housing sector </li> <li> be prepared to undertake a level 3 qualification in Housing Management if not already held. </li>\n</ul><strong>Here are just a few of the benefits of working at Peabody:</strong><ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li> <li>the opportunity to broaden your skills and enhance your professional development</li>\n</ul><strong> This role will require a Basic DBS check. </strong><br><br><strong> A full UK driving licence and access to a vehicle is preferred due to the location of this patch. </strong><br><br><strong>Are you ready to apply?</strong><br><br>Please click on the 'Apply Now' button and submit both your CV and a bit about why we should consider you for the role. <br><br>If you have any questions about this role, please email Talent Specialist, <strong>Caroline Seery</strong> at <strong>caroline.seery@peabody.org.uk</strong><br><br><strong>Please note, Interviews will be undertaken throughout the live advert period as we have more than one role available. Please apply early so we can consider your application accordingly.</strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"Circa £38,800","publishDate":"2024-12-13T01:04:26.000Z","expirationDate":"2025-01-01T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/286413d3-1805-4d6c-ad7c-d2ab41e26e87.png","score":1,"featured":false,"enhanced":false},{"id":"30860b0d-7bed-4556-ab5f-6bad208dab3f","title":"Sales Executive","employer":"Notting Hill Genesis","department":"","location":"Bruce Kenrick House,2KillickSt","locationType":3,"description":"<h1> </h1><div><strong>What you'll do</strong></div><div>As a Sales Executive in Sales and Marketing, you'll manage leads and prospective purchasers to convert these leads into sales across the Notting Hill Genesis sales programme. Your goal is to ensure customers have an outstanding experience throughout the buying process, while maximising sales revenue and achieving sales targets.</div><div> </div><div><strong>How you'll make a difference:</strong></div><div>You'll drive sales for new build Shared Ownership and Private Sales properties. By providing exceptional service, you'll enhance customer satisfaction and trust in Notting Hill Genesis. Efficiently managing leads and coordinating with various teams will significantly impact the overall success of the sales programme.</div><div> </div><div><strong>How you'll do it</strong></div><ul>\n<li>\n<strong>Sales management:</strong> Set up and coordinate viewings, ensuring developments are open and available for viewings five days a week until the final home is sold. Collaborate with the Marketing Executive on launch day logistics and ensure all necessary information and marketing collateral are prepared.</li>\n<li>\n<strong>Off plan sales:</strong> Minimise void time by working towards off-plan and sales targets, making outbound calls to potential purchasers to maximise conversion rates, and conducting competitor analysis to influence ongoing marketing.</li>\n<li>\n<strong>Compliance:</strong> Ensure compliance with governing body regulations and requirements, keeping the sales CRM up-to-date, and working closely with local authorities to cascade eligibility for sales, where relevant.</li>\n<li>\n<strong>Move-in experience:</strong> Conduct regular inspections on unsold homes, report defects or repairs as necessary, and maintain the presentation of show homes and external areas.</li>\n<li>\n<strong>Customer service:</strong> Deliver exceptional customer service by responding to enquiries promptly, provide invaluable insight and knowledge of the product to our customers, and conducting personal home tours and key handovers. Work with the Customer Experience Executive to improve customer satisfaction and provide feedback to enhance customer experiences, ensuring a seamless journey to owning their home.</li>\n<li>\n<strong>Relationships:</strong> Build and maintain effective relationships with internal teams, local authorities, solicitors, sales agents, IFAs, developers, and other NHG departments. Represent NHG at public events.</li>\n<li>\n<strong>Hybrid arrangements:</strong> Work one day a week at the head office and the remaining days on site.</li>\n</ul><div><strong>The Ideal Candidate</strong></div><div>We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.</div><div>Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.</div><div> </div><div><strong>Essential traits:</strong></div><ul>\n<li>Strong sales and negotiation skills</li>\n<li>Excellent customer service abilities</li>\n<li>Ability to manage multiple tasks and priorities</li>\n<li>Strong communication and interpersonal skills</li>\n<li>Attention to detail and organisational skills</li>\n</ul><div><strong>Desirable traits:</strong></div><ul>\n<li>Experience in real estate or property sales</li>\n<li>Knowledge of Shared Ownership and Private Sales</li>\n<li>Familiarity with CRM systems</li>\n<li>Ability to work independently and as part of a team</li>\n<li>Proactive and results-driven attitude</li>\n</ul><div><strong>What's in it for you?</strong></div><div>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. </div><div>Benefits include: </div><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><div><strong>All about us</strong></div><div>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. </div><div> </div><div>For more information on what we do and what makes us different please visit:</div><div>\n<a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> </div><div> </div><div>We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> </div><div> </div><div><strong>Selection Process</strong></div><div>Step 1: If you are interested, please send your application now! Closing date is <strong>Sunday 22nd December at 11:59pm</strong>  </div><div>Step 2: Successful candidates will be invited to interview  </div><div> </div><div>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  </div><div> </div><div>Should a redeployee apply for this role, their application will be considered before any others. </div><div> </div><div>NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. </div>","shortDescription":"","salaryDescription":"£33519 - £37244 per annum + plus PRP per annum for 35 hours per week.","publishDate":"2024-12-11T12:04:44.000Z","expirationDate":"2024-12-25T12:04:44.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/3851c1b0-99dc-4799-a93f-e515922ef058.png","score":1,"featured":false,"enhanced":false},{"id":"d8c71bc5-e86d-43cf-bb19-af25a1830ead","title":"Housing Case Officer","employer":"Tandridge District Council","department":"","location":"Council Offices","locationType":2,"description":"<p>Are you looking for an exciting new challenge? In a role where you’ll be able to learn new skills, working in a friendly team? If so, we have the opportunity for you!</p>\n<p>As a result of a recent review of the structure within Housing Service, we’re recruiting for a new member of our Housing Management team, for a role which is:</p>\n<ul>\n<li>Ideal for someone looking to develop their experience and build on their skills.</li>\n<li>A key part of a friendly and supportive team.</li>\n<li>Flexible, enabling you to manage your own workload.</li>\n<li>Challenging but incredibly rewarding.</li>\n</ul>\n<p><strong>About the role</strong></p>\n<p>This role is a great opportunity for an enthusiastic candidate keen to develop a variety of skills and experience, offering the opportunity to work in a busy and important team in the Council. The successful candidate will:</p>\n<ul>\n<li>Provide vital support to our busy Housing Management team by providing basic administrative duties such as scanning documents, data entry and mail merge.</li>\n<li>Validate and verify requests from tenants and leaseholders.</li>\n<li>Respond to enquiries from customers, in person, in writing and on the telephone.</li>\n<li>Work closely with colleagues across the council, ensuring queries are handled by the right team, as well as helping our housing tenants by handling administrative tasks like preparing and scanning paperwork, arranging viewings, and dealing with other queries.</li>\n</ul>\n<p><strong>Who we’re looking for?</strong></p>\n<p>We’d love to hear from you if you:</p>\n<ul>\n<li>Have a good standard of education, including literacy and numeracy skills.</li>\n<li>Have excellent IT skills and knowledge of using Microsoft Office.</li>\n<li>Have excellent customer service and communication skills, in person, in writing and on the telephone.</li>\n<li>Are highly organised and able to work without much supervision.</li>\n<li>Are comfortable working in a team, working flexibly to support your colleagues.</li>\n</ul>\n<p>It would be helpful if you’ve already worked in an administrative role and experience of working for a local authority or similar organisation would be an advantage. </p>\n<p><strong>What we Offer</strong></p>\n<p>You will be employed by Tandridge District Council a financially stable and forward-looking authority, committed to staff development, reward and progression. Joining Tandridge District Council has many other advantages, for example flexible working, a friendly working environment, an excellent pension scheme, payment of a relevant professional subscription and access to a discounted health scheme.</p>\n<p>The council offices are based in the vibrant small town of Oxted at the foot of the North Downs, close to Oxted Station and with on-site parking.   And there are excellent schools here, good transport links with access to London, Gatwick and the south coast, and safe, cohesive communities.</p>\n<p><strong>Diversity statement</strong></p>\n<p>At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do and good practice is embedded in the Council’s culture and services.</p>\n<p>We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.</p>\n<p>Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.</p>\n<p><strong>Want to know more?</strong></p>\n<p>If you’d like to know more, please read our job description, or get in touch with the Housing Manager, Neil Ormsby, to arrange an informal chat, by e-mailing <a href=\"mailto:normsby@tandridge.gov.uk\">normsby@tandridge.gov.uk</a></p>\n<p> </p>","shortDescription":"","salaryDescription":"£23,847","publishDate":"2024-12-10T17:38:00.000Z","expirationDate":"2025-01-05T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ccf35b28-1846-4171-a1bd-c1ea58cd5d9b.jpg","score":1,"featured":false,"enhanced":false},{"id":"bce773f3-0950-4f5a-bfb6-1625d9f65582","title":"Business Manager","employer":"Tandridge District Council","department":"","location":"Council Offices","locationType":2,"description":"<p>Are you looking for an exciting opportunity to make a difference in local government and more specifically within Housing Services? If so, we are looking for a Business Manager to work closely with our Head of Housing and wider housing teams to assist in meeting excellent service delivery in a public facing operational environment.</p>\n<p>To thrive in this role, it is helpful but not necessary to have experience in Housing Services or a local authority.   It is a role that is varied and fast paced. You will have excellent partnership and people skills, be able to project manage and drive change, sustain strong governance arrangements and have a flair for business development.</p>\n<p><strong>What we Offer</strong></p>\n<p>You will be employed by Tandridge District Council a financially stable and forward-looking authority, committed to staff development, reward and progression. Joining Tandridge District Council has many other advantages, for example flexible working, a friendly working environment, an excellent pension scheme, payment of a relevant professional subscription and access to a discounted health scheme.</p>\n<p>The council offices are based in the vibrant small town of Oxted at the foot of the North Downs, close to Oxted Station and with on-site parking.   And there are excellent schools here, good transport links with access to London, Gatwick and the south coast, and safe, cohesive communities.</p>\n<p><strong>Diversity statement</strong></p>\n<p>At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do and good practice is embedded in the Council’s culture and services.</p>\n<p>We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.</p>\n<p>Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.</p>\n<p><strong>Want to know more?</strong></p>\n<p>If you’re looking for a new and exciting professional challenge, collaborative, flexible/hybrid working, and the chance to develop your career, please do get in touch for a chat. Please e-mail <a href=\"mailto:jdevonshire@tandridge.gov.uk\">jdevonshire@tandridge.gov.uk</a> or call on 01883 732809.</p>","shortDescription":"","salaryDescription":"£44,703 - £50,854","publishDate":"2024-12-10T17:24:00.000Z","expirationDate":"2025-01-05T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7b583d30-201e-4e94-8cbc-212b135ee303.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":28,"page":1,"pageSize":20,"facets":{"EmployerType":{"local government":9,"social housing":19},"LocationType":{"2":7,"3":21},"ContractType":{"1":26,"2":1,"5":1},"WorkingPatterns":{"1":26,"2":4,"7":3},"PublishDate":{"1":2,"2":9,"3":12,"4":21,"5":28},"JobTypes":{"administration":1,"caretaking":3,"customer service":4,"engineering":1,"housing":28,"management":1,"social care":3,"transport":1}},"randomNumber":0,"noOfFeaturedJobs":1,"bounds":[{"lat":51.405853,"lng":-0.15378755},{"lat":51.329803,"lng":-0.15378755},{"lat":51.329803,"lng":-0.010691373},{"lat":51.405853,"lng":-0.010691373},{"lat":51.405853,"lng":-0.15378755}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1734792679669,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"croydon",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["housing"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"croydon\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"housing\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Housing","slug":"housing"}],"dataUpdateCount":1,"dataUpdatedAt":1734792679487,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","housing"],"queryHash":"[\"jobTypesAutocomplete\",\"housing\"]"}]}
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TMO Manager

Wrayburn Community Organisation

Wrayburn Community Organisation logo

£40,000-£42,000/ year, pro rata

Southwark (On-Site)

Posted 5 days ago

Wrayburn Community Organisation Tenant Management seeks a part-time Manager with experience in social housing, management, and community services. Salary £40-42k/year.

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