Service Support Assistant

The Role

This is a great opportunity to help the Council excel in good governance. In supporting the Authority’s Governance teams – legal, licensing and democratic services, you will be making a big difference (through greater effectiveness and efficiency) in the way in which the Council delivers its services.

The role will involve:-

• Assisting officers with production of documents, letters, reports, hearing/licensing bundles.

• Helping to administer Governance software systems.

• Providing administrative assistance to officers, including taking calls, diary management, organising meetings, updating electronic records and systems, maintaining office stationery and post management.

• Helping with purchasing items/goods/services and organising purchase orders and invoices.

• Helping with filing, storage and disposal of files/documents in paper and electronic form.

This post is permanent. The hours of work for this position are 20 hours per week, working days may vary subject to the needs of the service. This post is based at Lancaster Town Hall, working from other locations as required.

Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance.

About You

You have a proven track record in providing procurement management and advice and identify with our organisational values of Pride, Ownership, Working Together and Ambition.

Our Benefits

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

• Generous annual leave allowance
• Local Government Pension Scheme
• A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are a disability confident committed employer.

Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.

Interview date: TBC