Housing Centre, Unit 1, Fairway Trading Estate, Eastergate Road, Brighton (On-Site)
Permanent, Full time
£28,163 - £30,060
37
Job introduction
Are you a team player that enjoys the challenge of working in a busy environment?
Are you well organised and enjoy managing competing demands?
Do you enjoy administrative support and have great attention to detail?
If so, we have an exciting opportunity to join the Housing Leadership Support Team as a Housing Support Officer. We are a small, friendly team that work closely with the Housing Senior Management Team, providing a complete time management, correspondence and administrative support service, including supplying management information for reports and undertaking other specific administrative activities and projects to support the smooth running of the department.
As a Housing Support Officer, you will provide secretarial support to anticipate the needs of the Housing Management Team including producing documentation and reports, some of which may be confidential, minuting meetings and other projects as required. In addition to this, the team as a whole covers various activities including managing the responses to Housing FOIs, Housing Member Enquiries, Housing Area Panels, People Services Complaints and managing the Out of hours Rota.
For an informal discussion, please contact - Emma Darlaston-Williams, Management and Project Support Officer on emma.darlaston@brighton-hove.gov.uk or on 07753282138.
About the role
Diary management is a key area of the role, arranging and coordinating meetings and appointments with internal and external stakeholders, as well as preparing agendas, taking notes, summarising information and disseminating this information to attendees.
The team are responsible for managing the responses to Housing FOIs, Housing Member Enquiries, Housing Area Panels, People Services Complaints and managing the Out of hours Rota.
The management of these processes within the Service, entails logging information, liaising with other teams for responses, proof reading and replying to Councillors, members, residents as well as internal teams to strict deadlines. Some of the information will be of a confidential and sensitive manner, therefore the postholder should be tactful and diplomatic with their responses and develop a good tone of voice in correspondence.
You will ideally have experience of working in a busy office environment with the ability to prioritise your workload around the demands of the service and strict deadlines.
Previous experience would be great but is not essential. If you have some of the skills above, we will provide training and support for the rest.
We want you to feel supported and valued so we offer benefits such as:
- Working within a very supportive team
- Flexible working hours
- Excellent training opportunities
Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.
As part of your application, you will need to upload your Application Form and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Application Form guidance (brighton-hove.gov.uk) and (Shortlisting guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.
Additional information
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.
For more information about our values and the benefits of working at the council, visit Why work for us
Company information
Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).