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You must be physically able to undertake moving and handling, have the use of a vehicle with business use insurance and will be subject to an enhanced Disclosure & Barring Service check.<br><br>In this role, you will be required to undertake sleep-in duties<br><br><strong>Please note, this role will be part time, contracted 21 hours a week</strong><br><br><strong>The location</strong><br><br>You will work in our St Helena scheme, based in Sandown, Isle of Wight<br><br><strong>What you'll be doing </strong><ul> <li>Provide support and care to residents/customers, as identified in their individualised plan; in a way which promotes independence, rights, choices and inclusion in the community</li> <li>Support residents/customers' participation in social, leisure, educational and employment opportunities within the local community as outlined in their personalised plan</li> <li>Deal with emergency situations in a calm and professional manner and in accordance with relevant policies and procedures</li> <li>Maintain and develop professional relationships with people who use the service</li> <li>Provide support to residents/customers on benefits, budgeting and menu planning as appropriate</li> <li>Signpost and access specialist services as required</li> <li>Provide assistance with security and safety of residents/customers' homes, and provide support with maintaining their environments</li> <li>Liaise with other housing, health and social care professionals, welfare and advocacy agencies, and other landlords as appropriate</li>\n</ul><strong>What you'll need </strong><ul> <li>Hold 4 GCSE passes at grade C or above (or equivalent Grade 9-5) inc Maths & English</li> <li>An understanding of the specific requirements of people with support and care needs</li> <li>Good verbal, IT and written communication skills</li> <li>Empathy, compassion, patience and flexibility</li> <li>Be able to act calmly in emergencies and respond in a professional manner to stressful and challenging behaviour</li> <li>Driving licence and access to a vehicle</li> <li>Able to work both as part of a team and also unsupervised</li> <li>Knowledge of personal boundaries, and awareness of local services, including community and social groups</li>\n</ul><strong>Benefits in working with us</strong><br><br>As a trusting and competitive provider of care and support services on the Island, we can provide you with paid travel time, generous mileage and holiday allowance, paid DBS and training as well as health benefits package. 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