{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AlternateActionCards":false,"AppliedJobsView":false,"CandidateDatabase":false,"CandidateRedesign":false,"FullCandidateProfile":false,"HeaderJobsButton":false,"ImageOptimization":true,"LayoutRedesign":true,"LoadExpiredJobs":true,"LogosFromSameDomain":true,"MakeWaves":false,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":false,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1730384507115,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"id":"343e0485-0680-470f-b54d-d18fecab4a56","title":"Service Charge Advisor","synonyms":["Service Charge Advisor"],"reference":"1026639","description":"As a Service Charge Advisor you will report to the Service Charge Manager and will be responsible for delivering a high-quality support service to service charge payers and other stakeholders. You will support your team and contribute to the transformation of our Service Charge delivery.<br><br>Please note this job is based out of our Sittingbourne office with hybrid working options available once you have completed your probation period<br><br><strong>What you'll do</strong><ul> <li>Assisting the Service Charge Analysts in accurately calculating, constructing, and issuing all estimated and actualised service charges ensuring compliance with legal deadlines, contractual agreements, policies, and procedures enabling full recoverability of costs, including the full preparation for straightforward schemes</li> <li>Delivering a customer-centric, support service for service charge payers.</li> <li>Responding to customer queries in a timely way, communicating with them directly and proactively providing them with information and documents.</li> <li>Supporting Service Charge Analysts in the extraction of expenditure from the accounting system and monitoring of scheme specific service charge budgets</li> <li>Preparing and reviewing invoices for examination and certification by external auditors</li> <li>Providing support in any processes relating to the production, quality control and dispatching of service charge statements.</li>\n</ul><strong>What you need</strong><ul> <li>Excellent customer service skills</li> <li>Strong organisational skills, able to control and deliver a range of tasks to meet deadlines.</li> <li>Excellent communication skills (written and oral)</li> <li>Excellent financial and numerical skills</li> <li>Strong belief in customer satisfaction</li>\n</ul><strong>In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.</strong><br><br><strong>Advert closing date: Sunday 3rd November </strong><br><br><strong>Please note we reserve the right to close this vacancy at any time</strong>","shortDescription":"","jobType":"Administration","employerType":"Social Housing","howToApplyText":"","employer":"Southern Housing","employerId":"9435483a-70c8-481a-8807-af683e98de32","department":"","departmentId":"","location":"Sittingbourne","locationHierarchy":[],"locationType":3,"salaryDescription":"£31,635 per annum","salaryFrom":31635,"salaryTo":0,"exactSalary":31635,"salaryFrequency":"year","workingPatterns":[1],"workingHoursDescription":"","contractType":1,"dbsCheckRequired":false,"dbsType":0,"publishDate":"2024-10-31T04:24:00.000Z","expirationDate":"2024-11-03T23:59:00.000Z","applicationMethod":1,"applicationUrl":null,"documents":[],"logoUri":"https://www.jobsgopublic.com/logos/logos/82034755-0414-4d6c-98d0-c734f6fe7b48.jpg","awardLogoUris":[],"canonicalUrl":"https://www.jobsgopublic.com/jobs/343e0485-0680-470f-b54d-d18fecab4a56","createdDate":"2024-10-21T17:39:22.000Z","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1730384507210,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobDetails","343e0485-0680-470f-b54d-d18fecab4a56"],"queryHash":"[\"jobDetails\",\"343e0485-0680-470f-b54d-d18fecab4a56\"]"},{"state":{"data":[{"jobId":"273b485a-0fa7-4526-b9b7-05c064eb5579","jobTitle":"Administration","employerName":"Cheshire East Council"},{"jobId":"61ce2592-4a33-47ff-890e-728bfd84466b","jobTitle":"Safeguarding Lead and Executive Assistant","employerName":"University Schools Trust (UST)"},{"jobId":"39faffad-9e17-4aab-a377-62061d06ea39","jobTitle":"Youth Support Worker","employerName":"Peabody"}],"dataUpdateCount":1,"dataUpdatedAt":1730384507189,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["similarJobs","343e0485-0680-470f-b54d-d18fecab4a56"],"queryHash":"[\"similarJobs\",\"343e0485-0680-470f-b54d-d18fecab4a56\"]"}]}