{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1736917604395,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"31af0391-8eba-46f9-a43d-4718d308fe6f","title":"Complaints Coordinator","employer":"Peabody","department":"","location":"Basildon","locationType":3,"description":"<strong>The vacancy</strong><br><br>As a Complaints Coordinator, you'll be responsible for managing all requests for information from the Housing Ombudsman Service, ensuring that these requests are handled with efficiency, accuracy, and timeliness. Working particularly closely with the Customer Experience Team, you will support compliance with the Housing Ombudsman Complaints Handling Code, helping to deliver a high standard of service to both the Housing Ombudsman and our residents. You'll actively coordinate and respond to emails from the Housing Ombudsman that arrive in the Customer Experience Team's shared mailbox, making sure all requests and queries are dealt with promptly . <br><br>You're a skilled multitasker, able to manage shifting priorities and demonstrate resilience under pressure. You'll promote and advocate for our complaints policy and procedure across the organisation, ensuring that all colleagues understand and adhere to these standards. You'll need to be in the office for 2 days per week and the remaining time you'll be able to work remotely.<br><br>In this role, success will be defined by achieving a 99% rate for on-time delivery of all information requests and maintaining a quality standard of 95% in monthly audits.<br><br>If this opportunity matches your skills and aspirations, we want to hear from you.<br><br><strong>To be successful in this role, you'll have: </strong><ul> <li>Proven track record of meeting tight deadlines</li> <li>Strong focus on customer experience, with the ability to build positive relationships with both customers and staff</li> <li>In-depth knowledge of the Housing Ombudsman Complaint Handling Code</li> <li>Experience in complaint handling within a compliance-focused environment</li> <li>Good understanding of housing practices and procedures</li>\n</ul><strong>This role is on a fixed-term basis for 1 year. <br><br>Here are just a few of the benefits of working at Peabody: </strong><ul> <li><strong>30 days' annual holiday, plus bank holidays </strong></li> <li>\n<strong>two additional paid volunteering days each year</strong> </li> <li>\n<strong>flexible benefits scheme, including family friendly benefits and access to a discount portal</strong> </li> <li><strong>4 x salary life assurance</strong></li> <li><strong>up to 10% pension contribution</strong></li> <li>\n<strong>the opportunity to broaden your skills and enhance your professional development by undertaking a level 3 qualification in housing management, supported by us</strong>.</li>\n</ul><strong>Are you ready to apply? </strong><br><br>If you have any questions about this role, please email Talent Specialist, <strong>Harry</strong> at harry.lund@peabody.org.uk <br><br><strong> Interviews will be taking place week commencing 27th January 2025. </strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"Circa £31,500","publishDate":"2025-01-09T04:13:39.000Z","expirationDate":"2025-01-22T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7e9f120c-da7d-4c62-86e8-f9eb56063f26.png","score":1,"featured":false,"enhanced":false},{"id":"eb9cfe5c-cb53-4523-9a1c-975038b56be7","title":"Events Assistant, The Mill Arts & Events Centre","employer":"Rochford District Council","department":"","location":"Rayleigh, Essex","locationType":3,"description":"<p><strong>Job Title:</strong> The Mill Arts & Events Centre Events Assistant (Casual Hours) </p>\n<p><strong>Department</strong>: Assets & Investments  </p>\n<p><strong>Location:</strong> The Mill Arts and Events Centre, Bellingham Lane, Rayleigh, Essex, SS6 7ED </p>\n<p><strong>Salary:</strong> Scale 3 (SCP5) Equivalent to £12.88 per hour plus £10 mileage/expenses per event  </p>\n<p><strong>Closing date:  </strong>26th January 2025</p>\n<p><strong>Our culture and values</strong> </p>\n<p>We like our staff to be proactive and innovative. Being customer focused and willing to maximise your potential at work are expected. We all work together to achieve the very best for our residents which sometimes means getting involved in projects and trying new tasks outside of your day-to-day job role. We love our staff to suggest new ideas and to have enthusiasm to try out new experiences.  </p>\n<p><strong>The job role</strong> </p>\n<p>This post is a casual role within the Leisure & Cultural Services Team providing an essential service to the overall authority and will be based at The Mill Arts & Events Centre, Bellingham Lane, Rayleigh.  </p>\n<p>The role would support weekend bookings at the Mill Arts & Events Centre, and potentially some evening weekday bookings. Bookings held at the Mill Arts & Events Centre can be varied, ranging from private parties, craft fairs, as well as live concerts, performances, and other shows.  </p>\n<p>Duties will include setting up and packing down of the hall and furniture as required, greeting guests and performers, audience management including ticketing attendees as they arrive, cleaning duties throughout the booking, and any other duties required. </p>\n<p>The Leisure & Cultural Services Team would provide full training and send full details of each booking ahead of the day. In addition, a manager will always be on site throughout the booking.  </p>\n<p>For an informal chat please call Kieron Stapleton <span class=\"TextRun SCXW27780066 BCX2\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"NormalTextRun SCXW27780066 BCX2\">on </span><span class=\"NormalTextRun SCXW27780066 BCX2\">01702 </span><span class=\"NormalTextRun SCXW27780066 BCX2\">963328.</span></span></p>","shortDescription":"","salaryDescription":"£12.88 per hour plus £10 mileage/expenses per event","publishDate":"2025-01-03T13:48:00.000Z","expirationDate":"2025-01-26T23:58:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b266c2fe-8cab-44af-9353-f33764c6ff0a.png","score":1,"featured":false,"enhanced":false},{"id":"df057d08-1b6f-4ae9-83fa-c4e1727b52ce","title":"Senior Planner (Development Management)","employer":"Rochford District Council","department":"","location":"Rochford, Essex, Essex","locationType":2,"description":"<p><strong>Job Title: Senior Planner – Development Management - Full time</strong> </p>\n<p><strong>Permanent</strong> </p>\n<p><strong>Department:</strong> Planning Services / <strong>Location:</strong> Rochford, Essex  </p>\n<p><strong>Salary:</strong> £41,511 - £44,711 (plus an additional £5,000 market supplement – non-contractual). </p>\n<p>Relocation package of up to £5,000 available. </p>\n<p><strong>Benefits:</strong> Paid professional membership to RTPI, Local Government Pension Scheme, generous annual leave, agile/hybrid working, staff discounts.  </p>\n<p><strong>Closing date for applications: </strong>3rd February 2025. </p>\n<p> </p>\n<p>Do you want to be at the forefront of new thinking in planning? Do you want to lead on some major schemes that will shape both our urban and rural environment, delivering high quality and sustainable development within South Essex.  Do you want to earn a competitive salary, work in a friendly environment and for an authority who are committed to investing in the progression of their staff? Then look no further. </p>\n<p> </p>\n<p><strong>About us</strong> </p>\n<p>We are a proactive local planning authority in south east Essex. We have a published 5.15 year supply of land for housing, a complete local development plan supporting and directing the future growth and prosperity of the district up to 2025; with a new Local Plan being prepared. We process over 1200 applications per annum, all whilst achieving delivery above set government targets. Plus, we have a busy and effective Planning Enforcement team that works hard to protect our district and a dedicated team of technical officers supporting us with the administration of applications and appeals.   </p>\n<p>We are a great team, with a good mix of experience in all disciplines and we would welcome a new member to the team.  Rochford District Council works in partnership with Brentwood Borough Council, also located in south east Essex, as the Oneteam approach, where additional opportunities for experience and career progression could also arise. </p>\n<p> </p>\n<p><strong>About the role</strong> </p>\n<p>We are now looking for a Senior Planner to join our team. Whether you are already in a senior role and fancy a change, making planning judgements, writing application reports and are an exceptional, ambitious candidate ready for that step up, then we would love to hear from you. Depending on your experience, in this post you will be required to assist with or lead on a number of major schemes and effectively manage a caseload of applications and appeals.   </p>\n<p> </p>\n<p><strong>About you</strong> </p>\n<p>You must be extremely well-organised, self-motivated and flexible.  We are looking for someone who is enthusiastic, forward thinking and a good team player.  </p>\n<p>It is essential that you either hold, or are studying for, a postgraduate qualification in planning to be considered for this role. Full chartered membership of the RTPI is desirable or be willing to apply for chartered membership when eligible.  </p>\n<p>This is a permanent full time role, which for the right candidate is a fantastic opportunity to join a supportive team and progress your career. Are you up for the challenge? </p>\n<p> </p>\n<p><strong>Our culture and values</strong> </p>\n<p>We like our staff to be proactive and innovative. 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We love our staff to suggest new ideas and to have enthusiasm to try out new experiences. </p>\n<p> </p>\n<p>For further information contact Caroline Corrigan at 01277 312500.  </p>\n<p>Rochford District Council is committed to equal opportunities and welcomes applications from all sections of the community.  People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification. </p>","shortDescription":"","salaryDescription":"£41,511 - £44,711","publishDate":"2025-01-03T12:20:00.000Z","expirationDate":"2025-02-03T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/478e5baa-f6aa-4378-92a6-4353384c43a4.png","score":1,"featured":false,"enhanced":false},{"id":"9e3df026-a22b-42df-a2c0-5b0097a4e529","title":"Planner (Development Management)","employer":"Rochford District Council","department":"","location":"Rochford, Essex, Essex","locationType":2,"description":"<p><strong>Job Title: Planner – Development Management - Full time</strong></p>\n<p><strong>Permanent</strong></p>\n<p><strong>Department:</strong> Planning Services / <strong>Location:</strong> Rochford, Essex</p>\n<p><strong>Salary:</strong> £31,067 to £37,938 per annum</p>\n<p>Relocation package of up to £5,000 available.</p>\n<p><strong>Benefits:</strong> Paid professional membership to RTPI, Local Government Pension Scheme, generous annual leave, agile/hybrid working, staff discounts.</p>\n<p><strong>Closing date for applications: </strong>3rd February 2025.</p>\n<p> </p>\n<p>Are you ready to start your career as a professional planner? Are you currently working within planning and want to experience working for a local government planning authority? Perhaps you have just graduated from university and are looking for an exciting and challenging career?</p>\n<p>Do you want to be at the forefront of new thinking in planning? Be involved in delivering high quality and sustainable development within South Essex.  Do you want to earn a competitive salary, work in a friendly environment and for an authority who are committed to investing in the progression of their staff? Then look no further.</p>\n<p> </p>\n<p><strong>About us</strong></p>\n<p>We are a proactive local planning authority in south east Essex. We have a published 5.15 year supply of land for housing, a complete local development plan supporting and directing the future growth and prosperity of the district up to 2025; with a new Local Plan being prepared. We process over 1200 applications per annum, all whilst achieving delivery above set government targets. Plus, we have a busy and effective Planning Enforcement team that works hard to protect our district and a dedicated team of technical officers supporting us with the administration of applications and appeals.  </p>\n<p>We are a great team, with a good mix of experience in all disciplines and we would welcome a new member to the team.  Rochford District Council works in partnership with Brentwood Borough Council, also located in south east Essex, as the Oneteam approach, where additional opportunities for experience and career progression could also arise.</p>\n<p> </p>\n<p><strong>About the role</strong></p>\n<p>We are looking for a Planner to join our Development Management team. You will be supported in your development within the role with the opportunity to undertake further post graduate study if required.  Responsibilities will include assessing planning applications, undertaking site visits, writing reports and engaging in correspondence and discussion with applicants, their agents, members of the public, your colleagues and our elected Members.  </p>\n<p> </p>\n<p><strong>About you</strong></p>\n<p>You must be extremely well-organised, self-motivated and flexible.  We are looking for someone who is enthusiastic, forward thinking and a good team player.</p>\n<p>It is essential that you hold a degree qualification to be considered for this role. A post graduate degree in planning is desirable but not essential.</p>\n<p>This is a permanent full time role, which for the right candidate is a fantastic opportunity to join a supportive team and progress your career. 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Complaints Coordinator

Peabody

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Circa £31,500

Basildon (On-Site)

Posted 6 days ago

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