Local Council Tax Support Officer

Local Council Tax Support Officer 

Term: Permanent Contract, full time 37 hours per week 

Salary: Scale 6 - £31,067 to £32,654  

Benefits of working here:  

Rochford is a mix of urban and rural and London Southend Airport sits within its boundaries.  

We are currently operating a hybrid model of working, which enables our employees to work smarter, focusing on the importance of physical connections to meet the needs of those we provide services for, whilst balancing that with the ability to work remotely.  Our employees are provided with the resources to be able to work in this way effectively and are provided with a laptop to do so.  

Our culture and values 

We like our staff to be proactive and innovative. Being customer focused and willing to maximise your potential at work are expected. We all work together to achieve the very best for our residents which sometimes means getting involved in projects and trying new tasks outside of your day-to-day job role. We love our staff to suggest new ideas and to have enthusiasm to try out new experiences. 

The job role 

We are looking for an experienced Recovery Officer to join our team dealing with the recovery of Council Tax, Business Rates, Housing Benefit Overpayments and Sundry Debts. 

The successful candidate will be dealing with customers, making and monitoring payment arrangements. You will also be responding to general correspondence. 

A full UK driving license is essential.

We are looking for someone who can work under pressure and react quickly to changing priorities. You must have a flexible and adaptable approach to work. 

You will need to be a confident outgoing individual with excellent organisation and IT skills. 

Are you up for the challenge?  If so and you fulfil the criteria we would like to hear from you. 

Interview date :-  To be confirmed  

For an informal chat please call Claire Malcolm, Recovery & Enforcement Officer on 01702 318018.