Benefits Officer M557

We are currently recruiting a Benefits Officer to join us at a critical and exciting time as we bring our outsourced Revenues and Benefits Service back in house to be delivered by the Council. This creates a unique opportunity to shape and influence the development and delivery of a brand-new service.

 

We’re on a journey shaping our teams and processes to enable us to make a real difference to people’s lives, delivering vital public services to the residents in Charnwood. 

 

We’re looking for enthusiastic and driven individuals to join our teams and support us on our journey – if you think this could be you, we want to hear from you.

 

The successful candidate will be dealing with customer and other stakeholder enquiries; giving advice, information and assistance in person, by phone, letter and / or other electronic methods.

 

Key responsibilities:

Have and maintain a comprehensive knowledge of Benefits legislation in order to administer applications for Housing/Council Tax Support entitlement and payment, in accordance with Statutory Regulations and the policies, schemes, procedures and practices of the Council.

 

The benefits of working with us:

• Agile working for many roles.
• Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays.
• Most services are closed over Christmas.
• Opportunities for professional development linked to many roles.
• Access to the Local Government Pension Scheme.
• Free parking.

 

We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. 

 

We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.

 

Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs

 

The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.

 

No Agencies please.