TA Officer

The Council's current ambition is to increase our own supply of Temporary Accommodation.

It is an exciting time to be joining the housing service. This role has been created to assist and ensure those who are staying in TA are supported whilst there. Given this, we are seeking a highly motivated and enthusiastic individual who wants to get the very best of outcomes for residents of the Borough.

To support this ambition, we have an exciting new opportunity to join our Housing Solutions service in a part time permanent role. The role will be three days a week and based in our new accommodation in Tonbridge.

You will work with and support both the Housing and Benefits teams as well as households directly to minimise any stay within temporary accommodation.  There will also be a focus on helping to prevent any arrears occurring because of the stay within the temporary accommodation.

Whilst you will be primarily based in Tonbridge, there may be times when you will be required to visit other temporary accommodation in other areas. The role will be focused on working with households who have been placed in temporary accommodation to check on occupancy and welfare.

In addition, you will recognise, report and monitor situations and/or changes in circumstances within temporary accommodation placements which may give cause for additional support, warnings, impact on housing duties e.g. anti-social behaviour.

You will have experience of working in a similar role with a local authority, Registered Social Landlord, homeless charity or similar.

Above all you will be self-motivated and able to work with minimal supervision, possess excellent communication skills and have the enthusiasm to help others overcome their problems.

For an informal discussion about this role please contact Claire Keeling, Housing Solutions Manager on claire.keeling@tmbc.gov.uk (Direct candidates only, strictly no agencies please)