{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1743649990452,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"3a841555-3add-4b8e-9280-aa5e714409fc","title":"Grounds Maintenance Operative","employer":"Southern Housing","department":"","location":"North London","locationType":3,"description":"The role Reporting to our local Estate Services Manager, you will be delivering a high-quality gardening and grounds maintenance service. You'll be provided with tools and machinery to help you undertake your tasks and we will supply you with a new uniform, safety boots and personal protective equipment. You will need to have the ability to work outside in all weathers and be able to undertake physically demanding work. The role will be based across multiple schemes in North London. A company vehicle will be provided. Some key duties will include:<ul> <li>Carrying out a range of tasks required for grounds maintenance including, but not limited to, weeding, dead heading, hoeing, planting, pruning, cutting, and watering communal beds.</li> <li>Cutting and maintaining lawns and grass areas to a variety of finishes (fine to rough meadow type) using a variety of machines, including pedestrian operated, tractors & ride-on mowers, strimmer's and brush cutters, and including fertilizer and pesticide application.</li> <li>Responding promptly to acts of vandalism, including graffiti, and reporting all incidents to the neighbourhood hub.</li> <li>Being a point of contact for residents, assisting where possible or refer enquiries to colleagues.</li>\n</ul>What you'll need<ul> <li>Experience in undertaking gardening / grounds maintenance duties </li> <li>Experience of working in small teams</li> <li>Basic knowledge and understanding of health and safety considerations as they apply to this role.</li> <li>A full UK driving licence with no more than 6 points and no serious motoring offences within the last 10 years. You must also have a minimum of 2 years driving experience.</li>\n</ul>Advert Closing Date: 22nd April 2025 at 23:59 (We may close the advert early if we receive a suitable number of applications). About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"Up to £26,370","publishDate":"2025-04-01T00:00:00.000Z","expirationDate":"2025-04-22T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/57abde95-7042-4689-9e4b-5f1acd54ea77.jpg","score":1,"featured":false,"enhanced":false},{"id":"c6dd0822-a6c4-4ce5-a4a8-439c4988b011","title":"Anti-Social Behaviour Officer (Fixed Term)","employer":"Southern Housing","department":"","location":"Sussex","locationType":3,"description":"The role We're looking for an ASB Officer to join our leading ASB service in the Housing team here at Southern Housing. This hybrid role is based at one of our Sussex offices (to be agreed with ASB Manager) at least 2 days a week. Please Note: This is a Fixed Term / Secondment Opportunity until 31 November 2025 As part of a regional team in the Housing Directorate and reporting to the ASB Manager, you'll deliver great service to residents affected by ASB. On a duty basis, you'll triage new ASB reports, quickly assess the situation and agree an action plan to investigate ASB, manage risks and support those affected. You'll be empathetic, polite, courteous, and hard working. You'll manage a varied ASB caseload. And will investigate reported incidents, evaluate the evidence and take appropriate action (including legal remedies where necessary) to stop further incidents. You'll also have to opportunity to feedback into neighbourhood strategies to tackle ASB. Responsibilities will include:<ul> <li>Completing risk assessments and using your professional judgement to dynamically assess situations and agree actions to tackle the ASB and support complainants throughout the life of an ASB case (including referrals to support agencies and security measures).</li> <li>Investigating reports of nuisance, harassment and anti-social behaviour (and occasionally, domestic abuse), made by or about residents or others and identify the appropriate action to be taken in line with Southern Housing's policy and procedure.</li> <li>Deciding whether additional measures are needed to gather evidence and arrange installation as appropriate. This may include sound recording and CCTV devices.</li> <li>Ensuring good standards of case management are maintained and provide support to teams across Southern Housing through supervision on casework and procedures.</li> <li>Ensuring meticulous records are kept of all actions, discussions and decisions so you're always able to evidence procedural compliance.</li>\n</ul> WHAT YOU'LL NEED: <ul> <li>Thorough experience of ASB case management in a social housing environment</li> <li>Excellent communication skills, with the ability to communicate clearly, accurately, and effectively using various communication channels. </li> <li>Working as part of a team to deliver excellent service in an environment of challenging demand.</li> <li>Working experience of equality and diversity issues including the completion of Equality Impact Assessments on proposed enforcement action</li> <li>Professional curiosity to identify residents with support needs. </li> <li>Able to manage their own resilience in a challenging operating environment.</li>\n</ul>In your supporting statement, it is important that you address how you meet each of the above six criteria providing real examples. Closing Date: Sunday 13th April 2025 at 23:59 Shortlisting Date: Monday 14th April 2025 Interview Date: Tuesday 22nd April 2025 Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"Circa £37,000 per annum","publishDate":"2025-04-01T00:00:00.000Z","expirationDate":"2025-04-13T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6f47161a-134a-4077-8757-cb1048c4bc01.jpg","score":1,"featured":false,"enhanced":false},{"id":"e64a1b4a-5b1f-4c2b-9dc0-5e18022e3ecf","title":"Building Policy & Improvement Specialist","employer":"Southern Housing","department":"","location":"Farringdon","locationType":3,"description":"The role Join Our Team as a Building Policy & Improvement Specialist at Southern Housing Are you passionate about improving processes and driving operational excellence? Southern Housing is on the lookout for a dedicated and proactive Building Policy & Improvement Specialist to join our dynamic team. Reporting directly to the Head of Regulatory Change, you'll play a pivotal role in evaluating, enhancing, and refining the operational processes that support our Building Safety operations. By collaborating with our Assets & Sustainability teams, you'll spearhead regulatory-driven changes and governance improvements to ensure our processes are optimised to meet stringent standards. Your efforts will be instrumental in shaping the success of our Building Safety initiatives while contributing to a safer, more sustainable future. Key Responsibilities:<ul> <li>Evaluate and enhance operational processes to support Building Safety.</li> <li>Implement changes driven by regulatory requirements and governance needs.</li> <li>Collaborate with Assets & Sustainability teams to drive efficiency and innovation.</li> <li>Ensure all processes are compliant with regulatory standards.</li>\n</ul>Location and Working Arrangements This role is based in our main office in Farringdon, with the flexibility to work in a hybrid way when appropriate, as agreed with your manager. What you'll need<ul> <li>Proven experience in process improvement, developing policy and procedural documentation.</li> <li>Demonstrable experience in conducting root cause analysis using data and managing change in a regulated industry</li> <li>Experienced in on testing, change and release management.</li> <li>Extensive experience with process mapping tools such as Visio, LucidChart, and application of continual improvement methodologies such as Lean Six Sigma.</li> <li>Extensive analytical background with strong excel abilities.</li> <li>Attentive to detail when writing briefs, specifications, procedures, workflows, processes and when checking work.</li>\n</ul>Closing date: Monday 14th April 2025 at 23:59 About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"Circa £40,000 Per annum","publishDate":"2025-03-31T00:00:00.000Z","expirationDate":"2025-04-14T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f878794b-6e59-4a38-b64a-b9aa6731bb5b.jpg","score":1,"featured":false,"enhanced":false},{"id":"980cea0e-2036-48cf-b009-747c520e9dd2","title":"Multi-Trade Technician","employer":"Southern Housing","department":"","location":"Ford","locationType":3,"description":"The role Do you have a proven track record of carrying out repairs and maintenance works? Then this may just be the perfect role for you! We're looking to bring on board Multi Trade Technicians specialising in Plumbing or Carpentry, who thrive in a challenging, fast paced environment. You'll be an essential member of the Direct Repairs department providing a comprehensive, efficient, and responsive property service delivery. You'll provide clear structure and support to operatives and other members of your team in managing repairs effectively from issue to completion and final quality assurance. You'll successfully deliver the works required to a high quality, and as detailed within the order, to maximise first time fix criteria, appointment objectives, enhance resident satisfaction, with efficient working practices. What you'll have<ul> <li>A proven track record of working in a Housing/Maintenance/Construction industry.</li> <li>You'll possess the relevant trade qualification and/or experience in relation to building maintenance & repairs.</li> <li>You'll have a thorough understanding and commitment to ensure that all relevant health and safety statutory obligations and methods of good practice are effectively incorporated within all operations.</li> <li>You must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process.</li>\n</ul>In your supporting statement, please address how you meet each of the above criteria providing real examples. Advert closing date: 21st April 2025 at 23:59 Please note, we'll be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early if we receive a suitable number of applications. About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"38,000","publishDate":"2025-03-31T00:00:00.000Z","expirationDate":"2025-04-21T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1aa85375-57a0-4ad7-8ad6-c37ef372380c.jpg","score":1,"featured":false,"enhanced":false},{"id":"4f551cda-9e29-478d-874e-67068a445461","title":"Maintenance Surveyor","employer":"Southern Housing","department":"","location":"Hastings","locationType":3,"description":"The role We are looking for a Maintenance Surveyor to join our Reactive Repairs team! The primary function of the Maintenance Surveyor role is to provide a responsive repair service for Southern Housing. You will also ensure that all Southern Housing owned and managed properties are maintained to the highest possible standards and that all statutory and regulatory requirements are met and ensure staff, residents, leaseholders, managing agencies and property owners are provided with a high standard of service. The role is to be based in Sussex, with regular visits to sites in and around Sussex. What you'll need<ul> <li>Experience as a building surveyor in a maintenance environment carrying out pre and post inspections.</li> <li>Knowledge of relevant and current codes of practice, building regulations, health and safety legislation, standards, and materials.</li> <li>Knowledge of construction and design and construction related defects and how to avoid them.</li> <li>Knowledge of procurement law and different forms of contract</li> <li>Knowledge of contract management</li> <li>Ability to use the appropriate IT tools to produce reports, documents, emails, including using Excel and Word to compile reports for different audiences</li> <li>Full UK driving licence & access to a vehicle</li>\n</ul>In your supporting statement, please address how you meet each of the above criteria providing examples. Closing date: Sunday 20th April 2025 at 23:59 (We may close the advert early if we receive a suitable number of applications). About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"Circa £42,000 plus £1,800 ECU","publishDate":"2025-03-31T00:00:00.000Z","expirationDate":"2025-04-20T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/522e4117-a204-4dea-9005-1ce8582a8fa2.jpg","score":1,"featured":false,"enhanced":false},{"id":"30612233-4a12-4c99-8018-2401b31950d3","title":"Head of Fire Safety Delivery","employer":"Southern Housing","department":"","location":"Farringdon (London)","locationType":3,"description":"The role As the current position holder is retiring in the summer Southern Housing is seeking a fire safety professional to join the team as the Head of Fire Safety Delivery. Are you a strong leader with a passion for promoting a positive safety culture and managing delivery? Southern Housing is seeking a Head of Fire Safety Delivery to lead critical fire safety programmes across our portfolio. Reporting to the Director of Building Safety you'll be leading the delivery of the fire risk assessment programme to ensure compliance with legislation and the highest safety standards. Implementing best practices and innovations to enhance contract management efficiency and effectiveness. You will plan, mobilise, and deliver passive fire safety works while ensuring consultation, engagement, quality, compliance, and commercial management processes are meticulously followed. In addition, you will lead the fire door checking programme and coordinate remedial and replacement works in line with the Fire Safety (England) Regulations 2022. You will work to ensure residents have a voice on fire safety decisions that impact them, and that they have opportunities to express their views. If you're ready to take on this pivotal role, we want to hear from you. Join us at Southern Housing and work with us to prevent fire and keep people safe. This is a hybrid role with minimum requirement of two days a week in the office. What you'll need <ul> <li>Excellent knowledge of fire safety legislation, with a relevant professional/qualification in fire safety/fire practice, or equivalent qualification in a related field. </li> <li>A track record in managing large building projects particularly high rise block/complex buildings refurbishment. </li> <li>Strong commercial/financial track record developed at a senior level within a Contracts Management environment. </li> <li>Strategic thinking and decision-making skills to develop and implement complex programmes of assessment and works. </li> <li>Self-motivated with strong organisational skills and the ability to work autonomously. </li> <li> Proven leadership skills, with the ability to guide and inspire a team in achieving organisational goals. </li>\n</ul>Closing date: Sunday 13 April 2025 at midnight We reserve the right to close this vacancy at any time depending on the volume of applications we receive. About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£100,382 Per annum","publishDate":"2025-03-28T00:00:00.000Z","expirationDate":"2025-04-13T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/db8b4c24-b401-49ae-91d2-5b888a340ee1.jpg","score":1,"featured":false,"enhanced":false},{"id":"ad2b50fe-a3ed-4c14-ab1d-77c066961d6f","title":"Care Worker","employer":"Southern Housing","department":"","location":"Byrnhill Grove, Ventor, Isle of Wight","locationType":3,"description":"The role We are looking for a passionate Care worker to join Southern Housing! As a Care Worker you will work as part of the team providing person centred care & support to residents living at Byrnhill Grove, our Registered Care Home in Ventnor. You'll be flexible to respond to their individual needs, assisting them with intimate personal care when required and ensuring their environment is safe and secure, following health and safety requirements and carrying out care plans and risk assessments. You must be physically able to undertake manual handling and you will be subject to an enhanced Disclosure & Barring Services check. This is a night worker role so doing 12 hour shifts at night from 8pm-8am. Yes they need to be physically able to undertake manual handling and get an enhanced DBS. Please note, this role is part time, contracted 24 hours per week The location You will be based at our Byrnhill Grove scheme, Ventnor, Isle of Wight What you'll be doing <ul> <li>Provide care to residents and people who use our services, as identified in their person-centred care plan. This may include some intimate personal care.</li> <li>Deliver care in a way which promotes independence, rights, choices, and inclusion in the community.</li> <li>Summon professional assistance in the case of an emergency.</li> <li>Practice within the criteria set out in the Care Quality Commission standards ensuring residents have an up-to-date care plan and risk assessment which reflects their individual needs and wishes.</li>\n</ul>What you'll need <ul> <li>Hold 5 GCSE passes at grade C or above (or equivalent Grade 9-5) inc Maths & English</li> <li>Good literacy and numeracy skills</li> <li>Good written and verbal communication skills</li> <li>Health & safety awareness</li> <li>Able to work as part of a team</li> <li>Understanding of the requirements of CQC </li> <li>Willingness to learn new skills </li>\n</ul>Benefits in working with us As a trusting and competitive provider of care and support services on the Island, we can provide you with paid travel time, generous mileage and holiday allowance, paid DBS and training as well as health benefits package. And if you're interested in career progression, then we are the employer for you!<ul> <li>The ability to buy extra leave and discount cards</li> <li>Flexible working hours </li> <li>Employee referral scheme</li> <li>Cash claim-back on medical treatments</li> <li>Full training provided at no additional cost</li> <li>Additional payment for sleep-in duties, where applicable</li> <li>Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance</li>\n</ul>Closing Date: Thursday 24th April 2025 at 23.59 About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£15,375.36","publishDate":"2025-03-27T00:00:00.000Z","expirationDate":"2025-04-24T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/38ab8711-050c-4529-87d0-c09308b301db.jpg","score":1,"featured":false,"enhanced":false},{"id":"b6b14bb1-b33e-45b4-97ea-916f82ef96f1","title":"Customer Repair Advisor","employer":"Southern Housing","department":"","location":"Sittingbourne, Kent","locationType":3,"description":"The role Are you ready for a challenge? We're looking for motivated, helpful individuals who are keen to deliver a positive customer experience every time! We're an accredited, award-winning contact centre with a fantastic reputation for friendly and helpful customer service. You'll be call-handling and actioning digital contacts accurately, diagnosing and raising a wide range of repairs for residents and communicating regularly with all stakeholders (residents, colleagues and contractors). You'll need to be confident using your own initiative and have the ability to update systems and follow processes. Ideally, you'll have experience of working in a customer contact centre, but this is not essential as training will be provided. We're available for customers from 08.00 - 17.00 (Mon -Fri), so we'll need you to be able to work flexibly within these hours. Following the completion of your probation period, hybrid working will be provided as agreed with line management. What you'll need<ul> <li>Excellent communications skills, including actively listening, absorbing information, conveying information in plain English, both oral & written.</li> <li>Able to work quickly and efficiently navigate and manage a range of systems and applications.</li> <li>Personal resilience and able to deal positively with challenging customers.</li> <li>You'll be organised with good attention to detail.</li> <li>A positive 'can-do' attitude.</li> <li>Experience in working in repairs & maintenance environment (desirable).</li>\n</ul>Closing Date: Thursday 10 April 2025 Interviews: Will be conducted through Microsoft Teams and will take place on Wednesday 16 and Thursday 17 April. About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£29,032 per annum","publishDate":"2025-03-27T00:00:00.000Z","expirationDate":"2025-04-10T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e98f83fd-e49b-414e-9d2d-c186f5f556a6.jpg","score":1,"featured":false,"enhanced":false},{"id":"01600076-0060-4a8d-a635-15b55b7531fd","title":"Electrical Technician","employer":"Southern Housing","department":"","location":"Portsmouth & Worthing","locationType":3,"description":"The role The Electrical Technician is an essential member of the Direct Repairs department in providing a comprehensive, efficient and responsive property service delivery with the occasional Out of Hours work which will add to your earnings. As a member of the Direct Services Team, the primary focus is providing a high-quality responsive maintenance service to all residents, internal colleagues and partners. You will provide clear structure and support to operatives in managing repairs effectively from issue to completion and final quality assurance. The role will be based across Portsmouth & Worthing, and you will be provided with a company van for work purposes. What you'll have A proven track record of working as an Electrician, where customer satisfaction is at the heart of service delivery. Possession of the following trade qualifications:<ul> <li>City and Guilds 18th Edition Certificate</li> <li>Qualified to Part 1 & 2 City and Guilds for electrical installation</li> <li>City and Guilds 2391 testing and inspection (desirable)</li>\n</ul>You must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process. In your supporting statement, please address how you meet the above criteria providing examples. Advert closing date: 15th April 2025 at 23:59 (We may close the advert early if we receive a suitable number of applications). About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£38,600","publishDate":"2025-03-25T00:00:00.000Z","expirationDate":"2025-04-15T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/25eed7ea-8837-416e-b94c-89f5c70ca7dc.jpg","score":1,"featured":false,"enhanced":false},{"id":"3b1d2228-02d7-454a-ad9e-61dc84198075","title":"Extra Care Scheme Officer","employer":"Southern Housing","department":"","location":"Ryde Village","locationType":3,"description":"The role Southern Housing are looking for a Extra Care Scheme Officer who will join an exciting and dynamic team, within a growing and forward-thinking organisation. We are looking for someone to join our Care & Independent Living Team and help us to deliver a first-class housing management service to the residents and customers of Ryde Village, Extra Care accommodation on the Isle of Wight The Extra Care Scheme Officer will be responsible for delivering excellent housing and facilities management to ensure a high-quality housing management service is provided to our residents. We are looking for a strong team player who is able to communicate well with their colleagues and be willing to work flexibly to meet the needs of the service. You will also need great organisational skills and a natural empathy for building relationships with people. You will need a valid driving licence or the ability to effectively and efficiently visit company offices and properties What You'll Need: <ul> <li>Awareness of Health & Safety</li> <li>GCSE level or equivalent relevant professional qualification, or qualified by experience</li> <li>Good level of literacy and numeracy skills</li> <li>Driving licence, able to drive and have access to own vehicle</li> <li>Proven commitment of taking responsibility and ability to work on own and as part of a team</li> <li>Excellent IT and communication skills</li> <li>Experience of working in resident services</li>\n</ul> What we'll offer you <ul> <li>Generous holiday entitlement</li> <li>The ability to carry over annual leave, buy extra leave and sell excess leave</li> <li>A great pension scheme</li> <li>Access to various discount schemes</li> <li>Cash claim-back on medical treatments</li> <li>Employee referral scheme</li> <li>Training opportunities</li> <li>Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance</li>\n</ul>The closing date for this role is Tuesday April 22nd About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"26,316","publishDate":"2025-03-25T00:00:00.000Z","expirationDate":"2025-04-22T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c5f4b3cd-74cb-4948-81e3-c85d8e06c757.jpg","score":1,"featured":false,"enhanced":false},{"id":"45d7e607-6bb4-46c8-bdc6-2bc1bca3404b","title":"Scheme Housing Officer","employer":"Southern Housing","department":"","location":"Aylesham","locationType":3,"description":"The role This is a part time role at 20 Hours per week. Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team in the Kent area. Reporting to a Team Manager, you will play a crucial role in providing support to our Schemes. Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities in SNOWDOWN . To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. What you'll be doing<ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice.</li> <li>Deliver the service in line with agreed parameters for the role.</li> <li>Conduct assessments of risk and need and provide personalised support to residents.</li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.</li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support.</li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required.</li>\n</ul>What you'll need<ul> <li>Understanding of the diverse needs of older people</li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems</li> <li>Ability to manage time & tasks effectively, work well under pressure both individually and in a team</li> <li>Customer-focused and experience of providing excellent customer care</li> <li>Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision</li> <li>Able to receive and respond to customer feedback and complaints professionally at all times</li> <li>A commitment to taking personal responsibility for sharing information</li>\n</ul>Closing Date: Tuesday 8th April 2025 at 23:59 About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£30,215 Pro rata","publishDate":"2025-03-25T00:00:00.000Z","expirationDate":"2025-04-08T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6e36b0da-406f-4e48-86ab-89cd1f62535d.jpg","score":1,"featured":false,"enhanced":false},{"id":"4a3f4428-5227-4f20-bec9-1bf078ffd8ee","title":"Disrepair Surveyor","employer":"Southern Housing","department":"","location":"Farringdon","locationType":3,"description":"The role Are you experienced in Maintenance Surveying, with a detailed knowledge of the legal disrepair process? If yes, then this may be the perfect role for you! We have a great opportunity that has arisen within our dedicated Contract Services Team for a Disrepair Surveyor. You'll deliver a quality, resident-focused Disrepair Surveyor Service working collaboratively with internal and external Legal Counsel, external contractors, and internal departments. You'll assist the team in ensuring that a high-quality service is delivered to help with the groups efficiencies to comply with relevant policies, legal and regulatory requirements. You'll be proactive in monitoring performance, meeting KPI's and taking decisive action to ensure issues are addressed. It is important that you're able to address and resolve complex disrepair cases within a timely manner. Your main base will be our Farringdon office, with regular travel across London. You'll have the option for working in a hybrid way when appropriate and as agreed with your manager. What you'll have<ul> <li>Membership of RICS, CIOB or equivalent level experience</li> <li>A detailed knowledge of the legal disrepair process</li> <li>Experience in property maintenance with detailed knowledge of housing construction, disrepair & maintenance service delivery</li> <li>Experience in maintenance surveying with ability to: diagnose complex site problems; propose practical solutions; prepare costed specifications; manage contracts and project manage to resolution, contractors, operatives and site works; demonstrate excellent awareness of costs, value for money and health & safety risks</li> <li>Knowledge of relevant legislation and codes of practice</li> <li>The ability to be attentive to detail when writing specifications, checking work and materials</li> <li>Full UK driving licence & access to a vehicle</li>\n</ul>In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples. Advert closing date: 15th April 2025 at 23:59 (We may close the advert early if we receive a suitable number of applications). About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"Circa £45,000 + £1,800 ECU","publishDate":"2025-03-25T00:00:00.000Z","expirationDate":"2025-04-15T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8d704aa9-345a-4114-91e9-06f0c034f7d2.jpg","score":1,"featured":false,"enhanced":false},{"id":"bd243d02-7031-400f-b037-47483ec9a248","title":"Learning Disability Worker","employer":"Southern Housing","department":"","location":"Ryde,","locationType":3,"description":"The role We are looking for an experienced carer with an enthusiasm for providing services to adults with learning disabilities to join our team at our bright and cheerful registered care home in Ryde, Isle of Wight here at Southern Housing! This is a full time, permanent role working on a rota basis (including weekends and sleep-ins). As a Learning Disability Worker, you'll have a hands-on approach to caring for our vulnerable residents, working as part of a team to help our residents gain more independence and have better opportunities to get involved within the local community. This is a truly rewarding role where you'll play many parts within our residents' lives. What you'll have:<ul> <li>Hold 5 GCSE passes at grade C or above/ Grade 9-5 (or equivalent) inc Maths & English</li> <li>Ability to listen and communicate effectively</li> <li>Good written communication and numeracy skills</li> <li>Basic IT skills</li> <li>Able to work both as part of a team and also unsupervised</li>\n</ul>Benefits in working with us:<ul> <li>A competitive hourly rate</li> <li>Generous holiday entitlement</li> <li>Job security and career progression opportunities</li> <li>An enhanced DBS check, paid for by us</li> <li>A great pension scheme</li> <li>Full training provided at no additional cost</li> <li>Employee referral scheme - get rewarded for referring your friends!</li> <li>Eligible for Blue Light discounts!</li>\n</ul>Closing date: Tuesday 22nd April 2025 at 23:59pm Please note, we reserve the right to close this vacancy early, should we receive a high volume of applications About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"22,425.31","publishDate":"2025-03-25T00:00:00.000Z","expirationDate":"2025-04-22T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9a1eef8e-2c14-450c-8ea3-7322f7cdbe75.jpg","score":1,"featured":false,"enhanced":false},{"id":"1639cf4a-c2e0-499a-bdc8-d4ae60d0b1e3","title":"Concierge","employer":"Southern Housing","department":"","location":"London","locationType":3,"description":"The role We are looking for a Concierge to join and support our Care & Independent Living team here at Southern Housing! Based out our Bentham house scheme in London, SE3, this role will ensure that the building is secure and the residents and visitors are safe at all times. You will provide customer-focused assistance and support to residents and visitors using public areas of the building and communal facilities. Some responsibilities will include: <ul> <li>Ensuring that a high quality of customer service is provided at all times, in response to enquiries in person, by phone, letter or e-mail in line with Southern Housing's values and standards. </li>\n</ul><ul> <li>Providing a welcoming and informative reception service for visitors to the building. </li>\n</ul><ul> <li>Monitoring CCTV and carry out patrols of internal and external communal areas to ensure that the buildings and residents are secure and safe and that fire exit routes are clear. </li>\n</ul><ul> <li>Responding to security system/fire alarms and incidents in line with agreed procedures and liaise with emergency services and the Out-of-hours Manager where needed. </li>\n</ul><ul> <li>Managing bookings/reservations for the commercial spaces and communal facilities, ensuring they are clean, tidy and ready to hire, and that IT and any other equipment is working and available - and explained or demonstrated to hirers as required. </li>\n</ul>What you'll need: <ul> <li>Knowledge and experience of providing security in a residential building. </li>\n</ul><ul> <li>Knowledge of security systems and protocols </li>\n</ul><ul> <li>Knowledge of fire, health and safety in relation to people and property </li>\n</ul><ul> <li>Experience of working in a customer facing role. </li>\n</ul>Closing date:\"Sunday 6th April 2025 at 23:59 Shortlisting: W/c 7th April 2025 Interviews: W/c 14th April 2025 About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£30,497 Per Annum","publishDate":"2025-03-24T00:00:00.000Z","expirationDate":"2025-04-06T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/994d726d-b2d9-4fe2-b9db-7647ed4bd63b.jpg","score":1,"featured":false,"enhanced":false},{"id":"d771e34e-6cc8-4dc5-b67f-fe4fe4123423","title":"Registered Manager","employer":"Southern Housing","department":"","location":"Green Meadows, Freshwater, Isle of Wight","locationType":3,"description":"The role We are looking for a Registered Manager to join our Care & Independent Living team here on a permanent basis. This role will be based at our Green Meadows scheme in Freshwater, Isle of Wight working 35 hours per week. What you'll be doing:<ul> <li>To lead and directly line manage staff including supervision, appraisals, absence management and monitoring, and providing them with appropriate support and training to ensure their continuing personal and professional development as well as compliance with regulations</li> <li>To ensure the effective implementation of staffing policies and procedures and to support staff with management or supervisory responsibilities in carrying out these duties</li> <li>To lead and develop the team through coaching, engagement, communication, motivation, team building and delegation.</li> <li>Manage staff resources to maximize productivity and ensure appropriate cover across the services.</li> <li>Ensure the service is meeting it's legislative and contractual agreements for effective and quality service provision</li> <li>Proactively engage and build relationsihps with local agencies/professionals to maximise referrals to services and improve outcomes for residents</li> <li>Embed and maintain a culture of continuous improvement in service delivery</li>\n</ul>What you'll need:<ul> <li>Thorough awareness of health & safety</li> <li>Experience of working in a registered care service with Care Quality Commission knowledge</li> <li>Hold 4 passes at GCSE Level C or above (or equivalent) including Maths and English</li> <li>Hold a Level 5 Registered Manager qualification or working towards this currently</li> <li>Excellent written and communication skills</li> <li>Leadership and management experience</li> <li>Be able to work flexibly, prioritise and manage demands</li> <li>Driving licence, able to drive and have access to own vehicle</li>\n</ul>Closing Date: Sunday 20th April 2025 at 23:59pm Please note, we do reserve the right to close this vacancy early, should we receive a high volume of applications About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"Circa £37,500","publishDate":"2025-03-24T00:00:00.000Z","expirationDate":"2025-04-20T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8bb54d4d-4814-4519-9ab2-82d039db5b81.jpg","score":1,"featured":false,"enhanced":false},{"id":"8cc10572-b334-4e23-a34c-5beccbd60977","title":"Scheme Housing Officer","employer":"Southern Housing","department":"","location":"Hastings","locationType":3,"description":"The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team in the Hastings and East Sussex area. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes - Catley Court (TN39) Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities in Hastings, Sussex. To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. Please note, this role is part time, contracted 25 hours a week spread over 5 days - Mon-Fri 9.30-2.30 What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. </li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li>\n</ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time & tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision </li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information </li>\n</ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Closing Date: Sunday 6th April 2025 at 23:59pm About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£31,746 pro rata","publishDate":"2025-03-21T00:00:00.000Z","expirationDate":"2025-04-06T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/08f096b7-563d-4ecc-9b4a-c181ef2ea947.jpg","score":1,"featured":false,"enhanced":false},{"id":"b16b5532-aa53-432c-9da5-87dc457b6348","title":"Scheme Housing Officer","employer":"Southern Housing","department":"","location":"Hastings","locationType":3,"description":"The role The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team in the Hastings and East Sussex area. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes - Thalia House (TN39) Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities in Hastings, Sussex. To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. Please note, this role is full time (35 hours), Fixed Term Contract until 01-Apr-2026. Hours will be onsite Monday-Friday 9-5 with an hours lunch. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. </li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li>\n</ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time & tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision </li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information </li>\n</ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Closing Date: Sunday 6th April 2025 at 23:59pm About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£31,746 per annum pro rata","publishDate":"2025-03-21T00:00:00.000Z","expirationDate":"2025-04-06T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/19121c4a-f00f-4cb9-91ec-7ed922a4ebe0.jpg","score":1,"featured":false,"enhanced":false},{"id":"70a4d4a2-d0a9-445e-bd9d-1e692cc21dd1","title":"Senior Care & Support Worker (25 hours per week)","employer":"Southern Housing","department":"","location":"Furze Brake, Newport, Isle of Wight","locationType":3,"description":"The role Southern Housing are looking for a Senior Care Worker to join our Scheme at Furze Brake, Newport, Isle of Wight . As Senior Care Worker you will assist the Registered Manager onsite to deliver a high level of care for our elderly and frail residents, ensuring care is compliant with CQC regulations and that all Health & Safety protocol is adhered to. This role is a part time position, and will require a Valid UK Driving License and access to your own vehicle.\"This role will entail shift work including every other weekend you will work a morning or evening shift. Shifts are between 7.30am - 2.30pm or 2.30pm - 9.30pm. The remainder will be office based between 9.00am - 4.30pm. As a senior member you will also be required to cover sickness. What you'll be doing\"\" <ul> <li>To support the Registered Manager and Deputy Manager to line manage staff including supervision, appraisals, absence monitoring, and providing them with appropriate support and training to ensure their continuing personal and professional development as well as compliance with regulations\" </li> <li>Maintain awareness of all legislative and contractual agreements for effective and quality service provision.\" </li> <li>Monitor and assist with the development of resident involvement, daily activities and social inclusion within the wider community.\" </li> <li>Assist the Registered Manager and deputy manager in the assessment of potential residents if required.\" </li> <li>Provide care to residents, as identified in their person-centred care plan as necessary. This will include intimate personal care.\" </li> <li>Responsible for ensuring the delivery of care that promotes independence, rights, choices and inclusion in their community\" </li>\n</ul>What you'll need\"\" <ul> <li>Hold relevant NVQ Level 3 qualification (or equivalent) or actively studying towards this\" </li> <li>Basic First Aid certificate\" </li> <li>Proven knowledge of health & safety appropriate to the post\" </li> <li>Knowledge and awareness of local services\" </li> <li>Be able to listen and communicate effectively\"with excellent written and oral communication skills\" </li> <li>Able to work unsupervised\" </li> <li>Ability to act calmly and professionally in emergency situations\" </li>\n</ul>Benefits in working with us\" As a trusting and competitive provider of care and support services on the Island, we can provide you with paid travel time, generous mileage and holiday allowance, paid DBS and training as well as health benefits package. And if you're interested in career progression, then we are the employer for you!\" <ul> <li>The ability to buy extra leave and discount cards\" </li> <li>Flexible working hours - covering weekdays, evening & weekends\" </li> <li>Employee referral scheme\" </li> <li>Cash claim-back on medical treatments\" </li> <li>Full training provided at no additional cost\" </li> <li>Additional payment for sleep-in duties, where applicable\" </li> <li>Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance\"\" </li>\n</ul>Closing Date: 9th April 2025 at 23.59pm About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£18,528.57","publishDate":"2025-03-19T00:00:00.000Z","expirationDate":"2025-04-09T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/32b6e419-17ed-4751-b304-0b9af428d94d.jpg","score":1,"featured":false,"enhanced":false},{"id":"4c27474d-91e0-4a83-b5c2-c934e3854ec9","title":"Multi Trade Technician","employer":"Southern Housing","department":"","location":"Croydon","locationType":3,"description":"The role Do you have a proven track record of carrying out repairs and maintenance works? Then this may just be the perfect role for you! We're looking to bring on board Multi Trade Technicians, who thrive in a challenging, fast paced environment. The role will be based across London, and you will be provided with a company van for work purposes. You'll be an essential member of the Direct Repairs department providing a comprehensive, efficient, and responsive property service delivery. You'll successfully deliver the works required to a high quality, and as detailed within the order, to maximise first time fix criteria, appointment objectives, enhance resident satisfaction, with efficient working practices. What you'll have<ul> <li>A proven track record of working in a Housing/Maintenance/Construction industry.</li> <li>You'll possess the relevant trade qualification and/or experience in relation to building maintenance & repairs.</li> <li>You'll have a thorough understanding and commitment to ensure that all relevant health and safety statutory obligations and methods of good practice are effectively incorporated within all operations.</li> <li>You must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process.</li>\n</ul>In your supporting statement, please address how you meet each of the above criteria providing real examples. Advert closing date: 8th April 2025 at 23:59 Please note, we'll be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early if we receive a suitable number of applications. About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£38,000","publishDate":"2025-03-18T00:00:00.000Z","expirationDate":"2025-04-08T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f853e8da-eaa5-4d3d-a585-97ccb2855799.jpg","score":1,"featured":false,"enhanced":false},{"id":"3a0449f9-8172-4a0c-ab4b-505e6ce4d799","title":"Support Worker","employer":"Southern Housing","department":"","location":"Newport, Isle of Wight","locationType":3,"description":"The role We are looking for a Support Worker to join our Single Homeless Pathways team here at Southern Housing! In this role, you will work as part of a team across multiple locations providing support services to vulnerable residents, promoting independence within their home and the wider community. You will provide support services promoting daily living and social skills, health and wellbeing to people who are young or have complex needs so they can develop independent living skills, remain independent and move on to living within the wider community and prevent future homelessness. This is a full time position based out of our different schemes based around the Island in Newport, Sandown, Shanklin, Ryde. Please note, this is a 24/7 hours service and you will be required to undertake sleep-in duties (if applicable) and may be required to be on the On-call rota. This role requires you hold a full UK drivers licence. What you'll be doing:<ul> <li>Provide support to residents and people receiving a service from us, through the principles of housing first and psychologically informed environments, as identified in their needs assessment and support plan</li> <li>Deliver services in a way that uses a strengths-based approach promoting independence, rights, choices, dignity and inclusion • Summon professional assistance in the case of an emergency</li> <li>Practice within the criteria set out by the Local Authority, ensuring residents and people who receive a service from us, have an up-to-date support plan which reflects their needs, wishes and agreed outcomes</li> <li>Deliver key working sessions, promoting engagement with people in the service, writing plans to help them achieve their goals and desired outcomes</li> <li>Maintain and develop professional relationships with people who receive a service from us and stakeholders</li> <li>Promote life skills and social skills and encourage resident involvement, playing a key role in the successful implementation of the Customer Involvement Framework.</li> <li>Signpost and access specialist services, as required to meet identified outcomes</li> <li>Provide assistance with security of the resident's home, and provide support with maintaining a safe living environment</li> <li>Follow health and safety policies and procedures at all times, including lone working and infection control as well as the SI&C QA Guide for Health and Safety</li>\n</ul>What you'll have:<ul> <li>A good level of written and verbal communication skills</li> <li>You demonstrate empathy, compassion and patience</li> <li>Able to adapt to working environments</li> <li>A willingness and ability to train towards an NVQ 2 in Care</li> <li>You hold at least 5 GCSE passes at grade C or above (or equivalent, Grade 9-5) including Maths and English</li> <li>You will need to be willing and able to train towards an NVQ 3, or equivalent relevant workbased qualification</li> <li>You will need to be willing to obtain underpinning knowledge required to perform the duties of the role</li>\n</ul>Please note, we reserve the right to close this vacancy early, should we receive a high volume of applications Closing Date: Tuesday 15th April 2025 at 23:59pm About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. 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We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£21,985.60","publishDate":"2025-03-18T00:00:00.000Z","expirationDate":"2025-04-15T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5cd149d0-bd22-4888-b2b1-7f1304662304.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":22,"page":1,"pageSize":20,"facets":{"ContractType":{"1":19,"5":3},"WorkingPatterns":{"1":22},"EmployerType":{"social housing":22},"PublishDate":{"1":0,"2":2,"3":6,"4":17,"5":22},"LocationType":{"3":22},"JobTypes":{"administration":1,"customer service":1,"health and safety":3,"housing":11,"security":1,"social care":5}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":null,"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1743649990534,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,null,null,"9435483a-70c8-481a-8807-af683e98de32",{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":[],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,null,null,\"9435483a-70c8-481a-8807-af683e98de32\",{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":{"id":"9435483a-70c8-481a-8807-af683e98de32","name":"Southern Housing"},"dataUpdateCount":1,"dataUpdatedAt":1743649990523,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["employerDetails","9435483a-70c8-481a-8807-af683e98de32"],"queryHash":"[\"employerDetails\",\"9435483a-70c8-481a-8807-af683e98de32\"]"},{"state":{"data":null,"dataUpdateCount":1,"dataUpdatedAt":1743649990395,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete",null],"queryHash":"[\"jobTypesAutocomplete\",null]"}]}

Southern Housing jobs

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22
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Grounds Maintenance Operative

Southern Housing

Up to £26,370

North London (On-Site)

Posted 2 days ago

Anti-Social Behaviour Officer (Fixed Term)

Southern Housing

Circa £37,000 per annum

Sussex (On-Site)

Posted 2 days ago

Building Policy & Improvement Specialist

Southern Housing

Circa £40,000 Per annum

Farringdon (On-Site)

Posted 3 days ago

Multi-Trade Technician

Southern Housing

38,000

Ford (On-Site)

Posted 3 days ago

Maintenance Surveyor

Southern Housing

Circa £42,000 plus £1,800 ECU

Hastings (On-Site)

Posted 3 days ago

Head of Fire Safety Delivery

Southern Housing

£100,382 Per annum

Farringdon (London) (On-Site)

Posted 6 days ago

Care Worker

Southern Housing

£15,375.36

Byrnhill Grove, Ventor, Isle of Wight (On-Site)

Posted 7 days ago

Customer Repair Advisor

Southern Housing

£29,032 per annum

Sittingbourne, Kent (On-Site)

Posted 7 days ago

Electrical Technician

Southern Housing

£38,600

Portsmouth & Worthing (On-Site)

Posted 9 days ago

Extra Care Scheme Officer

Southern Housing

26,316

Ryde Village (On-Site)

Posted 9 days ago

Closing in 5 days

Scheme Housing Officer

Southern Housing

£30,215 Pro rata

Aylesham (On-Site)

Posted 9 days ago

Disrepair Surveyor

Southern Housing

Circa £45,000 + £1,800 ECU

Farringdon (On-Site)

Posted 9 days ago

Learning Disability Worker

Southern Housing

22,425.31

Ryde, (On-Site)

Posted 9 days ago

Closing in 3 days

Concierge

Southern Housing

£30,497 Per Annum

London (On-Site)

Posted 10 days ago

Registered Manager

Southern Housing

Circa £37,500

Green Meadows, Freshwater, Isle of Wight (On-Site)

Posted 10 days ago

Closing in 3 days

Scheme Housing Officer

Southern Housing

£31,746 pro rata

Hastings (On-Site)

Posted 13 days ago

Closing in 3 days

Scheme Housing Officer

Southern Housing

£31,746 per annum pro rata

Hastings (On-Site)

Posted 13 days ago

Closing in 6 days

Senior Care & Support Worker (25 hours per week)

Southern Housing

£18,528.57

Furze Brake, Newport, Isle of Wight (On-Site)

Posted 15 days ago

Closing in 5 days

Multi Trade Technician

Southern Housing

£38,000

Croydon (On-Site)

Posted 16 days ago

Support Worker

Southern Housing

£21,985.60

Newport, Isle of Wight (On-Site)

Posted 16 days ago

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22 Southern Housing jobs

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

Grounds Maintenance Operative

Anti-Social Behaviour Officer (Fixed Term)

Building Policy & Improvement Specialist

Multi-Trade Technician

Maintenance Surveyor

Head of Fire Safety Delivery

Care Worker

Customer Repair Advisor

Electrical Technician

Extra Care Scheme Officer

Scheme Housing Officer

Disrepair Surveyor

Learning Disability Worker

Concierge

Registered Manager

Scheme Housing Officer

Scheme Housing Officer

Senior Care & Support Worker (25 hours per week)

Multi Trade Technician

Support Worker

22
Southern Housing jobs