HR Assistant

The Role 

An opportunity has arisen for a proactive, organised and detail-oriented professional with a passion for making workplaces thrive to join our Human Resources and Organisational Development team as a Human Resources Assistant.  

This is your chance to play a vital role in supporting a positive employee experience and contributing to a high-performing HR function.  As an HR Assistant, you’ll be the backbone of our team, ensuring smooth operations across HR processes. Your responsibilities will include:

• HR Administration; Maintain accurate employee records, prepare essential documents like contracts and offer letters, and keep our systems up to date.
• Recruitment & Onboarding; Coordinate recruitment activities, support onboarding processes and ensure every new hire feels welcomed and ready to succeed.
• Employee Relations; Be the 1st line for employee queries, assist in engagement initiatives, and help create a vibrant workplace culture.
• Compliance & Policy; Ensure adherence to employment laws and council policies while keeping records audit-ready.
• Operational Support; Tackle tasks like managing SharePoint pages, administering staff benefits, processing invoices, and more.

Your work will help:

• Keep employee records accurate and compliant.
• Deliver seamless recruitment and onboarding experiences.
• Foster employee satisfaction through prompt query resolution.
• Enable strategic decisions with precise HR data reporting.
• Cultivate an engaging and positive workplace culture.

To succeed in this role you will have strong organisational skills, an attention to detail, and proficiency in Microsoft Office.  You will also have a proactive mindset, excellent communication skills, and high integrity when handling sensitive information. 

Previous roles in HR or administrative support and familiarity with HR systems would be an advantage but not essential if you have the necessary skills to succeed.

The hours of work for this position are 37 per week, working Monday to Friday.  The Council currently operates a Flexible Working Hours Scheme which applies to this post. This post is a hybrid role, with a combination of attendance on site (a minimum of 2 days per week) and working from home (equipment will be provided). 

About You

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

Our Benefits

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

• Generous annual leave allowance
• Local Government Pension Scheme
• A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are a disability confident committed employer.

Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.

Interview date: Tuesday, 25 March 2025.