Assistant Repairs Team Leader

Charnwood Borough Council in Leicestershire is searching for the latest member of #TeamCBC! 
We are looking for a passionate individual who is customer focused, a team player and wants help improve our local communities in Charnwood. 

The Opportunity
This is an exciting opportunity to work for the Repairs & Investment section of Landlord Services working in the void / decant section on complex decant cases.

The role will be a six-month fixed term post that will enable the successful candidate to demonstrate excellent customer service and organisational skills, assisting their development for their future career path.

We are looking for an Assistant Repairs Team Leader, who can demonstrate exceptional knowledge or experience of working with complex decant or disrepair cases who can provide evidence they have seen a case through from beginning to its conclusion. 

About you
We are looking for a repairs professional with experience in dealing with complex cases such as decants or disrepair. They will assist in the management of our in-house voids team and external contractors to deliver a high-quality void / decant service.

You will oversee the end-to-end process of decant repairs management, monitoring all decants, and taking action to achieve fast re-let times and minimize rent loss.

As a key member of the Void / Decant Service Management Team, you will work closely with colleagues from within the service and other departments to develop our void / decant service and improve performance.

You will have experience managing a team and the ability to manage contractors, analyze performance information, and use external and internal customer insight to identify and deliver improvements. 

You should have relevant maintenance related experience and a good knowledge of Health and Safety requirements, basic property surveying technique and SOR codes.

You must be able to drive and will be provided with a vehicle to undertake site visits across the Borough.

The benefits of working with us: 
•    Agile working for many roles 
•    Generous annual leave of between 35.5 and 40.5 of leave (depending on length of service), inclusive of bank holidays 
•    Most services are closed over Christmas 
•    Opportunities for professional development linked to many roles  
•    Access to the Local Government Pension Scheme 
•    Free parking 

We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.  

We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group. 

Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs 

About the Council  
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. 

We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets. 

Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together 
 
About Charnwood 
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore. 

At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.  It is a diverse community thanks to its student population and cultures from around the world. 

No Agencies please.