Multi Trade Technician

The role

Do you have a proven track record of carrying out repairs and maintenance work? Then this could be the perfect job for you! We're looking for an exceptional Multi-Trade Technician who wants to make a difference and who thrives in a challenging, fast-paced repairs environment. The role will predominantly cover the County of Kent, with a base at our office in Maidstone; but will form part of a wider national directorate.

You'll become an essential member of the Direct Services department, providing a comprehensive, efficient, and responsive property repairs service for our residents. You'll work as part of a tight-knit team, supporting other technicians, operational support staff, managers, and other colleagues around the organisation, effectively from job issue through to completion of works, providing final quality assurance. You'll successfully deliver works to a high quality, as detailed within digitised orders, fulfilling our first-time fix, appointment objectives, and resident satisfaction criteria, with efficient working practices and value for money in mind always.

Please note there is an obligation to attend scheduled, out of hour emergencies within this role.

What you'll need:

• A relevant trade qualification and/or experience in relation to building, maintenance or a similar technical background.
• Capability to work alone for the majority of the time, with experience in a range of repairs, maintenance work, and day-to-day repairs (internal & external) including Fencing, Plumbing, Decorating, Carpentry, Glazing, Roofing, Groundworks, Bricklaying, and Labouring.
• Excellent knowledge and experience in the requirements of the Health and Safety Act, and any other relevant legislation and/or regulatory requirements. Plus, evidence of successfully applying this in practise.
• Competent in the use of mobile technology in keeping detailed and auditable records of works completed and materials used.
• A positive approach towards collaborative one-team working is essential, with Customer Satisfaction as a priority.
• Previous experience of working within a Social Housing or similar customer focused environment.
• You must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT).

The role is predominantly site based, but with our Hub at The Oasts in Maidstone operating as a base.

We envisage the successful applicant working 40 hours per week, 08:00 - 17:00, Monday through Friday, with out of hours being scheduled additionally via a 3-4 week rota (standby and call-out fees paid in addition to the base salary).

As this role requires you to travel across Kent and on occasion into other regions you will be supplied with a Southern Housing fleet vehicle for working purposes only. You must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process. You will also need to be over the age of 21.Your main power tools and equipment, plus uniform and PPE will also be provided.

Please note we will be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to interview and close the advert early, so it is important that you submit your application as early as possible.

In your supporting statement, please address how you meet the above criteria providing examples.

Advert closing date: Sunday 23rd February. With interviews starting w/c: 17 March 2024.

Interested?

If you are passionate about your work and share our ambitions, we look forward to hearing from you.

If you would like further information, feel free to call:

Graeme Hodges

Head of Direct Services - East Sussex & Kent

Scott Clark

Lead Electrical Tech Kent

M: 07894800063

E: Graeme.Hodges@Southernhousing.org.uk Scott.Clark@southerhousing.org.uk

About us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What's in it for you

Pension

Life
assurance

Healthcare cash plan

Eyecare & dental

Birthday
leave

Retailers discounts

Cycle
to work

Buy & sell
annual leave

Season ticket loan

In-house academy & career development

Flexible working

Inclusion & Diversity

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.

We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.