Assessment and Review Worker - Contact Cares (temporary 12 months)

We Are St Helens Borough Council

Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.

Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.

Making A Difference as An Assessment and Review officer in Contact Cares

An opportunity has arisen (12 months fixed term) for a driven and innovative Assessment and Review Worker to co-ordinate and support intermediate care discharges at Newton hospital. As part of the council’s people’s Services within Contact Cares the successful applicant will work within a multi-disciplinary team and assume case responsibility for individuals and, where appropriate, their carers who require discharge from Hospital or an Intermediate Care Unit, in line with grade, initial or ongoing practical help and/or assistance.

Responsibilities also include.

• Attending daily handover & board rounds
• Attending twice daily IC Huddle
• Liaise with all borough discharge teams to expediate d/c
• Manage referral process for timely admission to Newton
• Complete E-DIS
• Support with relevant audits and patient experience processes
• Work with all members of the MDT team
• Attend system DTL .


Contact Cares is a large and busy multi-disciplinary team and is the single point of access for health and social care referrals. As the team continues to develop, we are looking to recruit a motivated Assessment and review worker to join our assessment and discharge team within the service. The team consists of both qualified and unqualified Social Care, Nursing and Therapy staff. We offer planned and urgent assessments and provide a 2-hour response under Urgent Community Response Criteria as well as supporting hospital and intermediate care discharges.

The Contact Cares team also provide initial contact, care planning, onward referrals, and signposting services for a wide range of adult clients across health and social care. With a focus that stretches from prevention and early intervention, to reducing hospital admissions and readmissions the work is varied and interesting.

Newton Community Hospital is a 30 bedded IMC unit, providing Intermediate Care in a community setting, including nursing, medical, therapy and social care interventions for patients who require specialist care and support. Intermediate care is for people whose short-term needs can be addressed within a limited period of weeks, as part of their overall care plan. The aim is to provide assessment and treatment to aid people to recover previous functional ability following illness or injury and promote health, wellbeing and independence supporting them to remain within their own home, prevent admission or readmissions to an acute hospital and prevent discharge to care homes.
Onward referrals to other community nursing and therapy teams can be made as part of the discharge and on-going care plan.
There is a dedicated multidisciplinary team that support both patients and families including nursing, GP, therapy, social work, and mental health with in-reach support from various disciplines.

The team operate from 8.00 am until 10.00 pm 7 days per week to include Bank Holidays. This post will be 8-4 Monday - Friday

St Helens is a strong and resilient Council, which respects and values the individuality and diversity that every employee brings to the Council. We seek to create a positive and open working environment.

• Awarded Investors in People Gold Status
• Attractive salary, retention, and relocation package
• Excellent pension scheme
• Car user allowance and car parking facilities

This post will provide an excellent opportunity to gain experience in a diverse and interesting role and contribute to the team's exciting development.

This Authority is committed to safeguarding and expects all staff and volunteers to share this commitment.

This post is subject to Enhanced DBS Disclosure

Must be able to drive, have access to a car and have a valid licence

Interested to Find Out More?
You can review our full job description details, and person specification information here.
You are also welcome to contact us for a chat before applying by email to pauladuffy@sthelelns.gov.uk or mobile 07849 352 136
This post is subject to Enhanced DBS Disclosure
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.

Equality & Diversity
St Helens Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Council can be found here https://www.sthelens.gov.uk/equality
St Helens Council is a Disability Confident Employer. Disability Confident Employers lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

NOLAN Principles of Conduct in Public Life.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan
Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.