Tenancy Audit Officer

Do you want to make a difference to people’s lives?

Do you have good communication skills? Are you self motivated and deliver projects and results?

Are you passionate about delivering the best service?

An opportunity has arisen in the Housing Management team for a Tenancy Audit Officer. This role is patch based ensuring that Waverley has full and current details of tenants, households and properties.

The Officer will be effective in providing further insight into tenancy status, property conditions and tenants personal details and will work in partnership with the Housing Officers to effectively support the most vulnerable to manage their tenancies.

• Accountabilities:

Carry out home visit to council tenants to complete tenancy audit questionnaires that will include visual inspection of the property and identifying any support required for tenants or household member.

Where repairs are identified, it is expected that these will be reported in the correct manner and a clear record is made of this on the case.

You will liaise with the patch Housing Officer where any breaches of tenancy require further investigation.

Identify safeguarding issues that may arise, linking in with corporate teams including making referral to appropriate agencies providing inspirational behaviour, purpose and understanding of personal issues.

You will be part of a team responsible for conducting a programme of tenancy audits to keep in line with regulatory requirements.

This is a full time role, 37 hours per week.

For an informal discussion about the post, please contact Sharon Doyle, Senior Housing Officer, on 01483 523054.

We do not accept CV’s without a completed application form. Strictly no agencies please.

Closing date for applications: 9:00am on Monday 24^th March 2025

Interview date: Monday 31^st March 2025

In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting - Working at Waverley Borough Council | Waverley Borough Council

The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences - we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility here

We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility here

Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.