
Hemel Hempstead (On-Site)
Contract, Full time
No DBS check required
£25350 Per Annum
Support Worker – Homelessness Services
1 Year Fixed Term Contract
Hightown offer a trauma-informed, safe environment that is person-centred and supports homeless individuals to access the help they need. This could include support to find accommodation, claim benefits, counselling or signposting to specialist agencies for support with things like drug and alcohol addictions.
About the role
As a Support Worker, you will be working independently and as part of a team to provide support to people in 3 homelessness schemes in Hemel Hempstead.
- Queensway is a 5-bedroom house of multiple occupancy. All rooms have an ensuite and there are shared facilities including lounge and kitchen.
- The Mews is made up of 4 self-contained bungalows.
- Alexandra Road is made up of 9 x self-contained flats and a staff office which is where the successful applicant will be based.
We are looking for someone who:
- Has experience of providing support to vulnerable people
- Has experience of providing advice, guidance and support to homeless individuals
- Positively engages with and sustains appropriate relationships with individuals who are often unwilling to engage with services
- Can deliver practical housing related support through structured link work
- Can work on own initiative and as a part of a team
- Can act calmly and respond professionally in stressful and difficult situations
We welcome applications from people who have experienced homelessness.
The Benefits
In return for your hard work and commitment, we offer a considerable benefits package which includes:
- Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
- £25,350 pa for a 37.5 hour a week contract
- Annual bonus based on satisfactory performance
- Monthly attendance bonus on top of your basic salary
- Commitment to health and wellbeing with the Five Ways to Wellbeing
- Ongoing professional development and support to deliver outstanding support
- Workplace pension scheme and life assurance of three times your annual salary
- Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
- Employee assistance helpline
Interview Date: 4th April 2025
We are an Equal Opportunities & Disability Confident Employer.
Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.