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Hertfordshire Fire and Rescue is dedicated to developing its workforce, offering opportunities to progress beyond your current level of responsibility once employed with us.<br><br>If you are seeking a change and want to play a crucial role in making the communities of Hertfordshire safer, we want to hear from you.<br><br>About us:<br><br>Hertfordshire Fire and Rescue Service is a dynamic and forward-looking organisation with a highly regarded Fire Control. This is your chance to be part of a busy team that is flexible, responds quickly to change and is never complacent. Our fire control operators are skilled in specialist call handling techniques to assess situations and mobilise appliances. Our call handlers are also trained to give specialist fire survival guidance in life threatening situations.<br><br>This opportunity is open to Fire Control operators who are currently employed by a Local Authority Fire and Rescue Service within the UK, as a:<br><br>Competent and substantive Fire Control Operator<br><br><b>About the role</b><br><br>Key responsibilities include:<ul>\n<li>To receive and manage emergency and non-emergency telephone calls</li>\n<li>To mobilise resources in response to emergency calls and/or requests for assistance using the mobilising system provided</li>\n<li>To inform Officers and other agencies of incidents in accordance with Fire Control ways of working and Service Orders</li>\n<li>To maintain statistical records and operational information e.g. Officer availability and resources, availability data and operate computerised information retrieval systems</li>\n</ul><br><b>About you</b><br><br>Essential criteria:<ul>\n<li>Evidence of competency in your current role</li>\n<li>Minimum 18-months experience in the rank of Fire Control Operator</li>\n<li>Experience in the full range of Fire Control Operators duties and responsibilities</li>\n</ul><br><br><strong>Application and Initial Training:</strong><br><br>Successful candidates will be required to pass a relevant gateway assessment process and attend a familiarisation training programme.<br><br><strong>For an informal discussion about this role or to request an Expression of Interest form, contact David Smith on 07581 050 395 or email David.Smith7@hertfordshire.gov.uk </strong><br><br> Benefits of working for us<br><br><b>How to apply</b><br><br><strong>As part of your application, you will be prompted to provide evidence of your competency in your current role. Failure to provide this information may result in your application not being processed.</strong><br><br>At Hertfordshire Fire and Rescue we have strong values and RISE to the challenge of improving <strong>Residents</strong> lives, working with <strong>Integrity</strong>, acting <strong>Sustainably</strong> and championing <strong>Equality</strong> and fairness. We aim to recruit a workforce which represents the communities we serve by giving equal opportunities to all.<br><br><strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Safeguarding</strong> <br> This role has been identified as requiring a Disclosure & Barring Service (DBS) check. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). 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