Visitor Assistant

We are looking for Visitor Assistant to work across Rutland County Museum & Oakham Castle on Saturday’s, 9.30-1.30pm

Do you enjoy History? This role could be for you.  You will meet & greet visitors & tourists, and ensure they have a high quality, welcoming and inclusive experience.

 

About you…

• Educated to GCSE level grades A-C in English and Maths or Equivalent
• High level of customer care
• Excellent Communication Skills, oral and written
• Able to work without direct supervision, sometimes as the only member of staff on the premises 

About the role….

• undertake administrative and facility management duties; serve visitors; deliver activities; and provide a high standard of customer service
• assist in the delivery of Museum and Castle front of house and back-office provision.
• deal with enquiries, and requests for service, being knowledgeable about heritage matters, and refer when necessary
• undertake back-office duties, including unpacking deliveries, checking delivery notes, bills, records and raising queries 

The Visitor Assistant interviews will be held Tuesday 10^th December 2024.

Please be advised this could be subject to change, in which case we will give appropriate notice.

We will be reviewing applications on a regular basis and inviting those who meet our essential person specification criteria to interview. If you’re interested in this role, we strongly encourage you to apply without delay.  

 

Our offer to you:

Rutland Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service.

We are committed to supporting and empowering our staff to be the best workers that they can be and Rutland Council is the place you want to be.    Our benefits go beyond the salary – being part of a great team, excellent Local Government Pension, generous annual leave, opportunities to learn and develop your career, and a demonstrable commitment to supporting the health and wellbeing of our staff.

 

Find out more:

To learn more about working with us visit lhealey@rutland.gov.uk.

If you are experiencing problems or have any queries about the application process, please call us on 01572 758291 or email us at recruitment@rutland.gov.uk

 

How to apply:

Click on the apply button which will redirect you to the Jobs Go Public (JGP site) where we handle all our vacancies.  If you already have a JGP account you will be asked to login, or alternatively if you don’t have an account, you will be guided through the set up process.   Access to an account is necessary, as all updates regarding your application will be sent via the JGP site to the email you have used to register.

If you are experiencing problems or have any queries about the application process, please call us on 01572 758291 or email us at recruitment@rutland.gov.uk

Please be aware that in the event of a high volume of applications, we may close this vacancy before the advertised closing date.

All recruitment correspondence, including interview details, will be sent out via email from the Jobs Go Public site. If you require documentation/correspondence in an alternative format, please contact the Recruitment team.

Rutland County Council is committed to Equality and Diversity and welcomes applications from all sections of the community.  Everyone at Rutland County Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm.