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You will meet & greet visitors & tourists, and ensure they have a high quality, welcoming and inclusive experience.\n \nAbout you… \n<ul>\n<li>Educated to GCSE level grades A-C in English and Maths or Equivalent</li>\n<li>High level of customer care</li>\n<li>Excellent Communication Skills, oral and written</li>\n<li>Able to work without direct supervision, sometimes as the only member of staff on the premises \n</li>\n</ul>\nAbout the role….\n<ul>\n<li>undertake administrative and facility management duties; serve visitors; deliver activities; and provide a high standard of customer service</li>\n<li>assist in the delivery of Museum and Castle front of house and back-office provision.</li>\n<li>deal with enquiries, and requests for service, being knowledgeable about heritage matters, and refer when necessary</li>\n<li>undertake back-office duties, including unpacking deliveries, checking delivery notes, bills, records and raising queries \n</li>\n</ul>\nThe Visitor Assistant interviews will be held Tuesday 10th December 2024.\nPlease be advised this could be subject to change, in which case we will give appropriate notice.\nWe will be reviewing applications on a regular basis and inviting those who meet our essential person specification criteria to interview. If you’re interested in this role, we strongly encourage you to apply without delay. \n \nOur offer to you:\nRutland Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service.\nWe are committed to supporting and empowering our staff to be the best workers that they can be and Rutland Council is the place you want to be. 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