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We have an exciting opportunity for someone to lead a team of Electricians within our Direct Repairs team across East London and Essex, ensuring Southern Housing provides a comprehensive, efficient and responsive property repairs service.
The primary focus is to provide a high-quality responsive maintenance service to all residents, internal colleagues, and our partners. You will achieve this by managing your own time and that of your direct reports, in a productive, efficient and value for money way as to ensure that all KPI's are met; co-ordinating within the team to ensure that all works are completed with a 'can do, first time fix' ethos; execute all works to a high quality, and as detailed within the initial works' orders; whilst providing excellent Customer Satisfaction through detailed, regular, and accurate communication, on time, within contractual obligations. A company van will be provided for work purposes.
What you'll have
A proven track record of successfully working within or managing a Direct Labour Service, where customer satisfaction is at the heart of service delivery - at least two years' experience.
Experience in a range of repairs and maintenance work.
The following recognised trade qualifications:
Part 1 & 2 City and Guilds for electrical installation.
City & Guilds 18th Edition, Amendment 2: BS7671.
City & Guilds 2391 testing and inspection.
Formal technical qualification in electrical engineering.
A thorough working knowledge of all the statutory and regulatory rules and / or codes of practice that underpin the delivery of an efficient and effective property related direct labour service.
Excellent knowledge of the requirements of the Health and Safety Act, and any other relevant legislation and / or regulatory requirements.
A full UK driving licence is essential.
In your supporting statement, please address how you meet the above criteria providing examples.
Advert closing date: 3rd December 2024 at 23:59 (We may close the advert early if we receive a suitable number of applications).