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You will be a team player and excellent communicator. </p>\n<p><strong>About you</strong></p>\n<p>Regulatory Consumer Standards and the Housing Ombudsman Complaint Handling Code have been strengthened, so the role would suit someone who:</p>\n<ul>\n<li>cares about further improving the Council’s Housing services - but you don’t need to have worked in Housing before</li>\n<li>has excellent written, oral and digital communication skills, able to produce reports, policies and procedures</li>\n<li>prides themselves on their accuracy and attention to detail</li>\n<li>has good interpersonal skills</li>\n<li>has experience of developing positive relationships while working collaboratively across busy teams and projects.</li>\n</ul>\n<p><strong>About Runnymede</strong></p>\n<p>Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects.  We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. </p>\n<p><strong>Benefits</strong><em> </em></p>\n<ul>\n<li>Hybrid working 3 days in the office, 2 days working from home</li>\n<li>Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave</li>\n<li>28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas</li>\n<li>Excellent Pension Scheme, including access to an Advanced Voluntary Contributions</li>\n<li>Free Parking</li>\n<li>Training and development opportunities</li>\n<li>Payment of one professional membership per annum</li>\n<li>Cycle to work + further related discounts</li>\n<li>Season ticket loan</li>\n<li>UK Healthcare plan after 1 years’ service</li>\n<li>Dental insurance plan after 3 years’ service</li>\n<li>Mileage allowance</li>\n</ul>\n<p><strong>How to apply</strong></p>\n<p>Please apply online at www.surreyjobs.info. Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment on the website.</p>\n<p>Please include within your application:</p>\n<ul>\n<li>why you would like this opportunity</li>\n<li>what you could bring to the role</li>\n<li>examples of how you meet the requirements in the person specification.</li>\n</ul>\n<p>We welcome applications from all sections of the community. Please provide an email address where possible as you will be contacted by email if you are selected to attend for an interview.</p>\n<p>We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities.  If it is difficult for you to apply online please contact Human Resources. Email: humanresources@runnymede.gov.uk Telephone: 01932 425527.</p>\n<p>For an informal chat about this role please contact Angela Horsey, Housing Business Development and Policy Manager by emailing angela.horsey@runnymede.gov.uk</p>\n<p><strong>Closing Date: Monday 4th November 2024 at 23.59pm</strong></p>\n<p><strong>Interview Date(s): Shortlisted candidates will be interviewed on Tuesday 12th November 2024      </strong><strong> </strong></p>\n<p>If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.</p>\n<p><em>Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. 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