Runnymede Borough Council (On-Site)
Permanent, Part time
Enhanced DBS check required
£15,774- £17,299 per annum (inclusive of 20% shift enhancement)
18.5 hours
Part Time Careline & CCTV Operator
£15,774- £17,299 per annum (inclusive of 20% shift enhancement)
18.5 hours per week
An opportunity for a Careline and CCTV Operator has arisen within our award-winning Safer Runnymede team based in Addlestone, Surrey.
The Careline and CCTV Operator will be working on a structured shift rota which includes early, lates, nights, weekends, and Bank Holidays, you will be monitoring CCTV cameras and responding to calls from the elderly or vulnerable on the “Careline” Community Telecare System. You will also act as a first point of contact for all Borough related issues. This is a rewarding job with great potential for job satisfaction.
We are looking for somebody on a part time basis, with considerable experience of working with the public in either a customer services or control centre environment. You should have excellent observational and communication skills together with a caring and patient approach. Current S.I.A public space CCTV operators licence, experience of Telecare and/or liaison with the police and having a good local knowledge will be advantageous.
Early shifts times are 0630hrs -1430hrs, late shift times are from 1430hrs - 2230hrs and night shift times are from 2230hrs - 0630hrs.
Part time applicants will be working the above shift times doing three days of each set separated by six rest days.
All shifts have a 20% enhancement added to them to cover bank holidays, weekends and unsociable hours.
Full training on all systems will be given.
The successful applicant for the Careline and CCTV Operator post will be subject to NPPV2 (Surrey Police) vetting process. Appointment is subject to successful vetting by Surrey Police – please be advised this process can take up to 12 weeks.
For an informal chat about the position, please telephone either Harry Prior or Richard Altree, Safer Runnymede Supervisors on 01932 425060.
About Runnymede
Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.
The Safer Runnymede department is a professional, exciting and vibrant place to work. You can expect to be challenged in a role that gives great job satisfaction where no two days are ever the same.
Looking ahead, the department is expanding with the proposed addition of new CCTV cameras across a wider area.
Benefits
Please apply online at www.surreyjobs.info. Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment on the website. If it is difficult for you to apply online please contact Human Resources, via humanresources@runnymede.gov.uk. or telephone on 01932 425517.
This roll is application only and CVs will not be considered. We welcome applications from all sections of the community.
Please provide an email address where possible as you may be contacted by email if you are selected to attend for an interview.
Closing Date: 17th November 2024
Interview Date: 25th November 2024
If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.
Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.
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