Housing Options Officer (6-Months)

Housing Options Officer (6-Month Fixed Term)
Location: Muriel Matters House, Hastings, TN34 3UY
Salary: £26,409 - £36,124 (Career Grade 8-6)
Hours: Full-time, 37 hours per week

Are you passionate about helping people and looking for a meaningful role where you can make a real difference?

Hastings Borough Council is seeking a Housing Options Officer to join our Housing Services team on a 6-month fixed-term basis.

Whether you’re a graduate starting your career or someone looking for a new challenge in housing or social care, this is an excellent opportunity to develop your skills and contribute to the local community.

About the Role

As a Housing Options Officer, you’ll work directly with individuals and families in housing need, helping to prevent homelessness and find practical housing solutions. Key responsibilities include:

• Providing advice and tailored support to clients facing housing challenges.
• Assisting clients in retaining current accommodation or accessing alternative options.
• Conducting housing assessments and maintaining detailed casework records.
• Building relationships with housing providers and key stakeholders to deliver effective solutions.

You’ll be based at the Muriel Matters House, located in the heart of Hastings with excellent transport links and just a short walk from the seafront.

Who We’re Looking For

We’re looking for individuals who are motivated, compassionate, and eager to learn. This role is open to candidates from all backgrounds, including:

• Graduates with a degree or equivalent qualification, or those awaiting results.
• Individuals with strong communication, organisational, and IT skills.
• Those who can stay calm under pressure and handle sensitive situations with professionalism.

Previous experience in housing, social care, or a related field is welcome but not essential.

What We Offer

Hastings Borough Council is committed to creating a diverse and inclusive workplace where everyone can thrive. Joining us means you’ll benefit from:

• 27 days annual leave (increasing with service) plus bank holidays.
• Membership in the Local Government Pension Scheme (LGPS).
• Access to an Employee Assistance Programme for health and wellbeing support.
• Training and development opportunities to help you grow your career.
• Lifestyle discounts, Cycle to Work scheme, and more!

Whether you’re starting your career or looking to gain experience in the housing or social care sector, this is a great opportunity to develop professionally while making a meaningful impact in your community.

How to Apply

Further information can be found in the attached candidate job pack.

Application closing date: 22/01/2024 at 12:00pm

Interviews: w/c 27/01/2024.