Hertfordshire (On-Site)
Permanent, Full time
No DBS check required
£33,366 progressing to £36,124
Field1
Job Title: Service Finder
Starting Salary: £33,366 progressing to £36,124
Hours: 37 hours per week
Location: Apsley, Hemel Hempstead or Farnham House, Stevenage
Contract Type: Permanent
Directorate: Adult Care Services
About the team
Brokerage Solutions Team is committed to sourcing services for people supported by Hertfordshire Health and Social Care colleagues. We are looking for a hardworking, resilient, passionate, and experienced person to apply for the post of Home Finder and join our dynamic team.
You will be part of a team responsible for how Brokerage Solutions Team performs, meeting standards set by the needs of Adult Care Services for an efficient team that delivers in a timely and professional manner.
Brokerage Solutions Team provides support to Social work professionals who are working with individuals who have been assessed as meeting criteria to access social care support for community and residential services. As a Homefinder you will predominately be dealing with long stay placement requests but also will be involved in Prevention of Hospital Admissions and urgent respite requests. This involves having strong communication skills as you will be working not only with internal stakeholders but external stakeholders such as Functional Mental Health Teams, Hospitals, CHC and Care Homes.
You will be committed to delivering a high-quality service in a demanding role.
You will need to be fully up to date with all IT skills required or will have the proven ability to learn them very quickly. You will need to be able to prioritise cases and work under pressure.
About the role
About you
Essential:
This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:
Job profiles - Health and social care
To hear more about this opportunity please contact SHANA.GRUMMITT@HERTFORDSHIRE.GOV.UK for an informal discussion about the role.
Interview Date: 3 April 2025
Benefits of working for us
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
Job Title: Service Finder
Starting Salary: £33,366 progressing to £36,124
Hours: 37 hours per week
Location: Apsley, Hemel Hempstead or Farnham House, Stevenage
Contract Type: Permanent
Directorate: Adult Care Services
About the team
Brokerage Solutions Team is committed to sourcing services for people supported by Hertfordshire Health and Social Care colleagues. We are looking for a hardworking, resilient, passionate, and experienced person to apply for the post of Home Finder and join our dynamic team.
You will be part of a team responsible for how Brokerage Solutions Team performs, meeting standards set by the needs of Adult Care Services for an efficient team that delivers in a timely and professional manner.
Brokerage Solutions Team provides support to Social work professionals who are working with individuals who have been assessed as meeting criteria to access social care support for community and residential services. As a Homefinder you will predominately be dealing with long stay placement requests but also will be involved in Prevention of Hospital Admissions and urgent respite requests. This involves having strong communication skills as you will be working not only with internal stakeholders but external stakeholders such as Functional Mental Health Teams, Hospitals, CHC and Care Homes.
You will be committed to delivering a high-quality service in a demanding role.
You will need to be fully up to date with all IT skills required or will have the proven ability to learn them very quickly. You will need to be able to prioritise cases and work under pressure.
About the role
- Managing and prioritising caseload.
- Commissioning services accurately
- Sourcing appropriate services and liaising with Care Managers as well as direct contact with clients and families.
- Working collaboratively with stakeholders to meet request in timely manner and within the budget set.
About you
Essential:
- Experience of working in Social Care and understanding of the Care Act.
- Strong communication skills with the confidence to speak directly to clients and family members, both verbally and written with the ability to establish strong relationships with providers.
- Must be self-motivated and able to work in a fast-paced, pressured environment.
- Working as part of a team and individually
- Excellent organizational I.T and time-management skills.
- Knowledge of Microsoft applications and liquid logic systems (ACSIS)
- Outstanding organisational and prioritisation skills
- Knowledge of Brokerage
- Knowledge of ACSIS.
This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:
Job profiles - Health and social care
To hear more about this opportunity please contact SHANA.GRUMMITT@HERTFORDSHIRE.GOV.UK for an informal discussion about the role.
Interview Date: 3 April 2025
Benefits of working for us
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
Closing date: Sun 23/03/2025 at 00:00
Job reference: HCC27381