Greater London (On-Site)
Permanent, Full time
No DBS check required
£50,000 - £74,999
FULLTIME
ASB & Nuisance Team Manager
£52,584 - £55,620 per annum
We are seeking an experienced ASB & Nuisance Manager to join our Community Safety Directorate. You will play a pivotal role in coordinating, supporting, and monitoring the ASB team ensuring alignment with corporate priorities and our strategic goals while ensuring robust governance, tracking, and assurance mechanisms are in place. The key to your success will be your ability to communicate complex information effectively and successfully negotiate with senior stakeholders championing continuous improvement, identifying and improving efficiencies within the team and service delivery. We are looking for someone who is highly organized and capable of managing a varied workload, able to self-manage, analyse data, and produce analytical reports while prioritizing effectively to deliver high-quality work within set deadlines.
You should possess strong written and presentation skills, with the ability to create timely, concise, and accessible reports for staff at all levels of seniority. Additionally, you will be responsible for quality assurance and compliance, monitoring expenses to ensure value for money, analysing performance metrics, driving continuous improvement, and championing innovation in service delivery. Great communication and interpersonal skills are essential, as there will an expectation to confidently liaise and negotiate with a range of partner agencies as well as senior council members and the public.
The field of Anti-Social Behaviour (ASB) and Nuisance is demanding, requiring the ideal candidate to exhibit exceptional resilience and maintain composure under pressure. The successful applicant must be capable of leading a team in a challenging environment, staying updated with legislative changes, and demonstrating innovation in service delivery and design. Additionally, you should be adept at managing financial adjustments. They will cultivate a performance-driven culture focused on delivering excellent customer service to residents when addressing ASB. The role involves driving high performance in managing and resolving ASB cases, ensuring services meet the needs of Newham residents, and fostering a culture of accountability, personal responsibility, and continuous improvement among front-line ASB officers.
Newham Council is committed to its core HEART values and behaviours, and this role is expected to lead by example. You will join a team that values collaboration, innovation, and respect. This position offers the opportunity to shape meaningful changes in service delivery to our residents and make a lasting impact on the community. If this role aligns with your passion and experience, we would love to hear from you.
Please view JD here
Closing date: 4th April 2025
Additional Information
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
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