Houghton Regis (On-Site)
Permanent, Full time
No DBS check required
£39,000
The vacancy
As an End User Computing Field Engineer you'll work closely with the IT Service Desk, 2nd Line, and Infrastructure teams to respond to incidents and service requests. Your responsibilities will include setting up new sites, decommissioning existing sites, performing audits, and contributing to project work. You will also need to bridge the gap between technical and non-technical stakeholders, presenting complex technical information in a way that is easy to understand.
In this role, you will be responsible for building and configuring IT assets, supporting the launch of new solutions, and ensuring best practices are followed in all operations. You will play a key role in maintaining customer satisfaction by managing incidents and service requests effectively. A strong understanding of LAN and WAN networking technology is essential, as well as the ability to organise your workload, work independently, and meet deadlines.
This role will be based in the Bedfordshire, Hertfordshire, Berkshire, Cambridgeshire and Oxfordshire areas but is field-based and will require occasional travel to;, London, Surrey, Sussex, Essex and Kent.
If you're a proactive problem-solver with a flexible attitude to work and travel, we would love to hear from you.
To be successful, you should have experience with:
Interviews for this role will take place during the week commencing 24th March 2025.
If you have any questions about this role, please email Talent Specialist, Harry at harry.lund@peabody.org.uk .
We may close this advert before the advertised closing date, depending on the number of applications received.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
As an End User Computing Field Engineer you'll work closely with the IT Service Desk, 2nd Line, and Infrastructure teams to respond to incidents and service requests. Your responsibilities will include setting up new sites, decommissioning existing sites, performing audits, and contributing to project work. You will also need to bridge the gap between technical and non-technical stakeholders, presenting complex technical information in a way that is easy to understand.
In this role, you will be responsible for building and configuring IT assets, supporting the launch of new solutions, and ensuring best practices are followed in all operations. You will play a key role in maintaining customer satisfaction by managing incidents and service requests effectively. A strong understanding of LAN and WAN networking technology is essential, as well as the ability to organise your workload, work independently, and meet deadlines.
This role will be based in the Bedfordshire, Hertfordshire, Berkshire, Cambridgeshire and Oxfordshire areas but is field-based and will require occasional travel to;, London, Surrey, Sussex, Essex and Kent.
If you're a proactive problem-solver with a flexible attitude to work and travel, we would love to hear from you.
To be successful, you should have experience with:
- Printers
- Windows, iOS, and Android devices
- Microsoft 365 and Microsoft Admin Environments
- Microsoft Teams and Teams Telephony
- Maintaining PC/Laptop Hardware
- MS Intune
- WiFi technology
- Citrix
- A UK driving licence (essential)
- Excellent communication skills (essential)
- 30 days' annual holiday, plus bank holidays
- two additional paid volunteering days each year
- flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- up to 10% pension contribution
Interviews for this role will take place during the week commencing 24th March 2025.
If you have any questions about this role, please email Talent Specialist, Harry at harry.lund@peabody.org.uk .
We may close this advert before the advertised closing date, depending on the number of applications received.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
Closing date: Fri 14/03/2025 at 23:59
Job reference: 3771010