{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1737523112457,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"87cf37a2-e126-494d-8b85-a23eb1c213cd","title":"Independent Living Officer","employer":"Guildford Borough Council","department":"","location":"St Martha's Court, Nursery Gardens, Chilworth","locationType":3,"description":"<div class=\"job_summary\">\n<p>Are you a proactive, motivated and confident individual who is seeking a challenging and rewarding role within Sheltered housing schemes? If the answer is yes, We'd love to her from you! </p>\n<p><strong>Please note that the working pattern for this role would be Monday, Wednesday and Friday during normal office hours. </strong></p>\n<p><strong>What you will do in a typical day</strong></p>\n<p>You will be in Independent Living officer working within a Sheltered housing Scheme. Our schemes are for people aged 60+ who can live independently, your duties will include: </p>\n<ul>\n<li>Carry out Housing Needs Assessments, Identifying support needs and ensuring all incoming tenants can live independently.</li>\n<li>Ensure that tenant remain safe in their home and are referred to services to safeguard and support, when necessary. </li>\n<li>Complete and review Risk and Support Management plans when required. </li>\n<li>Liaise with tenants, their families, internal and external partner organisations as appropriate </li>\n<li>Report and monitor on site repairs </li>\n<li>Liaise with contractors to oversee any building works, electrical upgrades or planned improvements</li>\n<li>Liaise with internal Council departments such as Allocations, Voids and repairs team. </li>\n<li>Undertake Health and safety tasks such as legionella flushing, fire alarm and CCL careline checks. </li>\n<li>Complete day to day administrative tasks, responding to emails and calls as needed.</li>\n<li>Maintain building records, and record tenant contact appropriately. </li>\n<li>Work alongside other Independent Living officers, supporting day to day scheme management. </li>\n</ul>\n<p><strong>What you will need to succeed in this role: </strong></p>\n<p>At a minimum you will be able to demonstrate: </p>\n<ul>\n<li>Previous experience in housing, Community Care, working with elderly clients </li>\n<li>Experience of housing management </li>\n<li>Experience of working with vulnerable people </li>\n<li>Experience of working with people living with poor mental health </li>\n<li>The ability to flexibly manage your time and diary </li>\n<li>The ability to manage risk effectively through management plans </li>\n<li>An ability to demonstrate sound judgement in a wide range of situations </li>\n<li>A proactive, flexible and friendly approach</li>\n<li>Excellent interpersonal and communication skills</li>\n<li>Conscientious attitude and attention to detail </li>\n<li>A good standard of numeracy and literacy</li>\n<li>Strong administration and IT skills </li>\n<li>An ability to work autonomously as well as part of a team </li>\n<li>The ability to think on your feet and stay calm in a crisis</li>\n</ul>\n<p>You will be required to have your own transport and business Insurance. </p>\n<p>An Enhanced DBS check will be required for the successful applicant. </p>\n<p>If you would like an informal discussion regarding this post, please contact Laura Mackie, Team Leader for Sheltered and Supported Housing on 07855110636</p>\n<p> </p>\n</div>\n<p><strong>About Guildford</strong></p>\n<p>Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities.  All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.</p>\n<p>We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment.  To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.</p>","shortDescription":"","salaryDescription":"£31,724 - £35,593 pro rata","publishDate":"2025-01-20T14:37:00.000Z","expirationDate":"2025-02-20T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b54fc41c-852c-4418-b70b-f6cd7902d08f.jpg","score":1,"featured":false,"enhanced":false},{"id":"7c2e000e-5d05-4d64-afdb-d485deca4739","title":"Customer Service Advisor","employer":"Guildford Borough Council","department":"","location":"Millmead House Offices, Millmead, Guildford GU2 4BB","locationType":3,"description":"<div class=\"job_summary\">\n<p>If you have</p>\n<ul>\n<li>Excellent communication skills including written, on the phone and face to face</li>\n<li>A good level of computer literacy, to use multiple complex systems and platforms simultaneously</li>\n<li>A background in customer service</li>\n<li>The desire to help people sometimes in difficult situations</li>\n</ul>\n<p>Then we may be the opportunity you are looking for.  You will be on the ground floor and an essential part of a dynamic and responsive team that answers all first point contact into the council, enabling the council to optimise delivery across all services.</p>\n<p>Duties include answering our busy phone lines in a timely manner and recording the enquiry as appropriate on the relevant system. Call centre experience would be highly beneficial.  You will also take similar enquiries received electronically via our website’s contact us or report it options and eventually when fully trained face to face on our reception desk.</p>\n<p>You will need to be a trusted source of dependable information, touching the lives of strangers or repeat contacts in an important way, every day. Whether a customer is calling about a missed bin or having nowhere to sleep tonight, you will need to treat them with the same level of care and respect. It won’t always be easy. You will need to accept or decline requests in line with legislation, accepted responsibility or policy. With the right balance of empathy and resilience, you could gain and hone skills and experience to develop a great career for yourself.</p>\n<p>Advisors are monitored and assessed on call and case quantity and quality.  Meeting and maintaining targets set for individuals and the team is critical.</p>\n<p>Full training will be provided throughout the six-month probation period.</p>\n<p>If you fit the criteria above and are excited by the opportunity this presents, please do act as we would love to consider your application.</p>\n<p>If you need an informal chat to decide call Team Leaders Oliver Musson or Ejiro Otobrise on 01483 445053 </p>\n<p>Interviews will include a basic electronic skills aptitude test, and a face to face interview.</p>\n<p>This is a primarily office based role that offers some remote working after the initial training period. </p>\n</div>\n<p><strong>About Guildford</strong></p>\n<p>Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities.  All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.</p>\n<p>We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment.  To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.</p>","shortDescription":"","salaryDescription":"£28,724 - £31,724","publishDate":"2025-01-13T14:26:00.000Z","expirationDate":"2025-01-27T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f7a2ca91-fcd1-4619-97b1-d1046638d62d.jpg","score":1,"featured":false,"enhanced":false},{"id":"b9df9658-6a80-41be-a16e-afcb6a4dd54a","title":"Complaints Lead","employer":"Guildford Borough Council","department":"","location":"Millmead House Offices, Millmead, Guildford GU2 4BB","locationType":3,"description":"<div class=\"job_summary\">\n<div class=\"job_summary\">\n<p>We are looking for an experienced Complaints Lead to join us, responsible for handling Statutory, Corporate and Ombudsman complaints at Guildford Borough Council. This is a new position and the successful candidate will help in creating a new team.</p>\n<p>As a Complaints Lead, you will be responsible for managing a caseload of complex complaints from residents and service users and supporting directorates with good complaint handling. This is an exciting new role, in a supportive, customer focused team. We are passionate about adding value by learning from complaints and contributing to positive outcomes for our residents.  </p>\n<p>For the Complaints Lead, it is essential that you have a good understanding and working experience of corporate complaints, ideally with a local authority background but this is not essential.</p>\n<p>The Complaints Lead will be required to:</p>\n<ul>\n<li>Deliver customer-focused advice for complaint responses and management, keeping up to date with current and emerging legislation, best practice and policy to ensure continuous development and improvement in services</li>\n</ul>\n<ul>\n<li>To ensure that all complaints are investigated appropriately and within time limits, to undertake investigations where necessary, and to delegate responsibility for investigations as appropriate</li>\n</ul>\n<ul>\n<li>To recruit and maintain a list of complaints champions and Persons who can be called upon to be involved in the investigation of complaints</li>\n</ul>\n<ul>\n<li>To provide appropriate training, supervision and support to Persons carrying out complaint investigations, complaint responses and complaint management to promote a common approach and values and ensure that investigations are fair, impartial and efficient</li>\n</ul>\n<ul>\n<li>To consult, advise and co-ordinate with Senior managers on appropriate responses to complaints, including advising managers immediately on cases with possible disciplinary consequences</li>\n</ul>\n<ul>\n<li>To ensure that agreed action and recommendations as a result of complaints are followed up and action taken as required</li>\n</ul>\n<ul>\n<li>Manage complex or contentious complaints that will require input from specialist areas, processes and compliance, regulations and legislation, acting as the single point of contact for customers on those cases.</li>\n</ul>\n<ul>\n<li>Support, guide and advise the council on complaint handling, responses and management</li>\n</ul>\n<ul>\n<li>Ensure personal, professional development is maintained to the required standards.</li>\n</ul>\n<ul>\n<li>Working collaboratively with colleagues across the organisation on complaints.</li>\n</ul>\n<ul>\n<li>Access and accurately update all relevant information systems, both customer and back office, ensuring that the master customer record is updated and maintained through verification and validation, and in accordance with data protection principles</li>\n</ul>\n<ul>\n<li>Assist in preparing reports for the Assistant Director to take to Council committees and other internal and external organisations.</li>\n</ul>\n<ul>\n<li>Undertake performance appraisals and development for staff</li>\n</ul>\n<ul>\n<li>To monitor service quality, performance and value for money in line with the service plan and corporate plan</li>\n</ul>\n<p> </p>\n<p>Closing date: 29/01/2025             Interviews w/c 03/02/2025</p>\n<p>If a high volume of applications are received, the applications process may close earlier than the closing date.  </p>\n<p>What’s in it for you?</p>\n<p>With some 700 employees, we are a diverse organisation delivering a wide range of services and employing people with an even broader range of skills. We are eager to attract the best so we provide excellent training opportunities, offer well established flexible working arrangements including the ability to vary your start and finish times where the business allows work from home and take extra flexi days (by agreement). We also offer many other benefits including health and wellbeing initiatives and discount off a range of well known high street shops and supermarkets.</p>\n<p> </p>\n</div>\n<p>About Guildford</p>\n<p>Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities.  All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.</p>\n<p>We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment.  To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.</p>\n</div>\n<p><strong>About Guildford</strong></p>\n<p>Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities.  All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.</p>\n<p>We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment.  To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.</p>","shortDescription":"","salaryDescription":"£41,110-£48,519","publishDate":"2025-01-13T11:12:00.000Z","expirationDate":"2025-01-29T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b426f3bc-08ce-4523-b042-5593891a85c5.jpg","score":1,"featured":false,"enhanced":false},{"id":"d3f13dea-b2d7-4901-9db6-4aed81e182bd","title":"Family Support Worker","employer":"Guildford Nursery School and Family Centre","department":"","location":"Guildford Family Centre","locationType":2,"description":"<p>Would you like to work somewhere dedicated to supporting families? Somewhere committed to your professional development? A place of learning and development for all with great opportunities?</p>\n<p>Families First Guildford is looking for a Family Support Worker to join our team as soon as possible.</p>\n<p>The is a full-time temporary maternity cover post to start as soon as possible and is expected to end May 2026.  </p>\n<p>Families First Guildford delivers a joined-up offer of family resilience and safeguarding services for families with children 0 – 18 years (up to 25 years to support those with additional needs), based on a clear understanding of local needs across a district & borough.</p>\n<p>We work across the borough of Guildford with our main site at Guildford Nursery School, Hazel Avenue.</p>\n<p>We are looking for someone who is:</p>\n<ul>\n<li>Level 3 qualified in education, health and/or social care</li>\n<li>Positive, flexible, responsible and with a passion for working with families</li>\n<li>Keen to make a real impact within and beyond their own team</li>\n<li>A team player with excellent interpersonal skills</li>\n<li>Able to work in partnership with parents and carers to reduce inequalities in children’s outcomes</li>\n<li>Highly motivated and able to prioritise and manage a busy workload.</li>\n</ul>\n<p>A full driving licence and use of a car is required.</p>\n<p>We can offer:</p>\n<ul>\n<li>The opportunity to develop your skills through a thorough supervision programme.</li>\n<li>A positive, friendly and supportive team of staff and governors</li>\n<li>Great resources and facilities in and outside</li>\n<li>Excellent professional development opportunities in our new family centre</li>\n<li>The chance to work with families and children who are fantastic to be with.</li>\n</ul>\n<p>The role would suit Home School Link Workers, Social Workers and qualified Family Support Assistants looking to develop into the role of a Family Support Worker.</p>\n<p>We are recruiting for both AFSW and FSW’s and applicants are welcome to express and interest in both.</p>\n<p>Visits to the centre are welcomed for all serious candidates. To make an appointment please call Charlotte Bate, Service Manager Families for First Guildford on 07305 057372.</p>\n<p>This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post is subject to an Enhanced DBS check and references.</p>\n<p>Guildford Nursery School and Family Centre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>\n<p>Please return completed application forms to: <a href=\"mailto:recruitment@guildfordnscc.surrey.sch.uk\">recruitment@guildfordnscc.surrey.sch.uk</a></p>\n<p>Starting salary: £31,262 FTE</p>\n<p>Salary scale: £31,262- £33,321</p>\n<p>Closing date: Midday, Wednesday 5 February 2025</p>\n<p>Shortlisting will take place on Friday 7 February 2025</p>\n<p>Assessments will take place on Tuesday 11 February or Wednesday 12 February 2025</p>\n<p>Interviews will be held Friday 7 March 2025</p>","shortDescription":"","salaryDescription":"£31,262 pa FTE","publishDate":"2025-01-11T11:30:00.000Z","expirationDate":"2025-02-05T11:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/34d0fb81-188f-4207-924b-96cddf881781.jpg","score":1,"featured":false,"enhanced":false},{"id":"e5564bdd-2cfa-4ba0-8bb6-9145cc808eb7","title":"Family Support Worker","employer":"Guildford Nursery School and Family Centre","department":"","location":"Guildford Family Centre","locationType":2,"description":"<p>Would you like to work somewhere dedicated to supporting families? Somewhere committed to your professional development? A place of learning and development for all with great opportunities?</p>\n<p>Families First Guildford is looking for a Family Support Worker to join our team as soon as possible.</p>\n<p>The post is full time for 52 weeks a year and permanent.</p>\n<p>Families First Guildford delivers a joined-up offer of family resilience and safeguarding services for families with children 0 – 18 years (up to 25 years to support those with additional needs), based on a clear understanding of local needs across a district & borough.</p>\n<p>We work across the borough of Guildford with our main site at Guildford Nursery School, Hazel Avenue.</p>\n<p>We are looking for someone who is:</p>\n<ul>\n<li>Level 3 qualified in education, health and/or social care</li>\n<li>Positive, flexible, responsible and with a passion for working with families</li>\n<li>Keen to make a real impact within and beyond their own team</li>\n<li>A team player with excellent interpersonal skills</li>\n<li>Able to work in partnership with parents and carers to reduce inequalities in children’s outcomes</li>\n<li>Highly motivated and able to prioritise and manage a busy workload.</li>\n</ul>\n<p>A full driving licence and use of a car is required.</p>\n<p>We can offer:</p>\n<ul>\n<li>The opportunity to develop your skills through a thorough supervision programme.</li>\n<li>A positive, friendly and supportive team of staff and governors</li>\n<li>Great resources and facilities in and outside</li>\n<li>Excellent professional development opportunities in our new family centre</li>\n<li>The chance to work with families and children who are fantastic to be with.</li>\n</ul>\n<p>The role would suit Home School Link Workers, Social Workers and qualified Family Support Assistants looking to develop into the role of a Family Support Worker.</p>\n<p>We are recruiting for both AFSW and FSW’s and applicants are welcome to express and interest in both.</p>\n<p>Visits to the centre are welcomed for all serious candidates. To make an appointment please call Charlotte Bate, Service Manager Families for First Guildford on 07305 057372.</p>\n<p>This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post is subject to an Enhanced DBS check and references.</p>\n<p>Guildford Nursery School and Family Centre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>\n<p>Please return completed application forms to: <a href=\"mailto:recruitment@guildfordnscc.surrey.sch.uk\">recruitment@guildfordnscc.surrey.sch.uk</a></p>\n<p>Starting salary: £31,262 FTE</p>\n<p>Salary scale: £31,262- £33,321</p>\n<p>Closing date: Midday, Wednesday 5 February 2025</p>\n<p>Shortlisting will take place on Friday 7 February 2025</p>\n<p>Assessments will take place on Tuesday 11 February or Wednesday 12 February 2025</p>\n<p>Interviews will be held Friday 7 March 2025</p>\n<p> </p>","shortDescription":"","salaryDescription":"£31,262 pa FTE","publishDate":"2025-01-09T20:39:00.000Z","expirationDate":"2025-02-05T12:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/05571689-284e-4498-b700-996b5eb5a9f7.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":5,"page":1,"pageSize":20,"facets":{"ContractType":{"1":4,"5":1},"PublishDate":{"1":0,"2":1,"3":1,"4":5,"5":5},"EmployerType":{"education":2,"local government":3},"LocationType":{"2":2,"3":3},"JobTypes":{"administration":1,"customer service":2,"housing":1,"social care":5},"WorkingPatterns":{"1":4,"2":1}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.208694,"lng":-0.63781154},{"lat":51.163136,"lng":-0.63781154},{"lat":51.163136,"lng":-0.5840624},{"lat":51.208694,"lng":-0.5840624},{"lat":51.208694,"lng":-0.63781154}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1737523112621,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"godalming",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["social care"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"godalming\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"social care\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Social Care","slug":"social-care"}],"dataUpdateCount":1,"dataUpdatedAt":1737523112563,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","social care"],"queryHash":"[\"jobTypesAutocomplete\",\"social care\"]"}]}
Social Care job vacancies in Godalming
AppliedJobsView
CandidateRedesign
CvParsing
FullCandidateProfile
HeaderJobsButton
ImageOptimization
JobSearchPreferences
LogosFromSameDomain
MatchedJobs
NewJobTypes
NewNavbar
NewPlacesAutocomplete
PdfJobDocuments
ReciteMe