{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AlternateActionCards":true,"AppliedJobsView":false,"CandidateDatabase":false,"CandidateRedesign":false,"FullCandidateProfile":false,"HeaderJobsButton":false,"ImageOptimization":true,"LayoutRedesign":true,"LoadExpiredJobs":true,"LogosFromSameDomain":true,"MakeWaves":false,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":false,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1730377021786,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"b715e52c-4cc7-4cb0-9ee1-01cc48c91b1d","title":"Scheme Housing Officer","employer":"Southern Housing","department":"","location":"Shoreham on Sea, BN43 6BU","locationType":3,"description":"Reporting into a Team Manager, you will provide a frontline service to our Independent Living Sheltered schemes for older people.<br><br>You will provide an effective housing management and support service to older residents within defined policies and procedures and in accordance with agreed standards. You'll ensure customers' needs are met and strategic objectives and team plans are successfully delivered.<br><br>You will ensure schemes and services are safe and well-managed to ensure our residents are supported to live independently within active communities<br><br>You will be flexible to working across a broad geographic area and attend meetings outside of your core working hours will be required. To support your residents, you will be required to be visible and work at your schemes and our offices.<br><br>You will also support with the lettings process, which includes, conducting viewings, assessments, and sign ups as and when required.<br><br><strong>What you'll need</strong><ul> <li>Understanding of the diverse needs of older people</li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems</li> <li>Ability to manage time & tasks effectively, work well under pressure both individually and in a team</li> <li>Customer-focused and experience of providing excellent customer care</li> <li>Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision</li> <li>Able to receive and respond to customer feedback and complaints professionally at all times</li> <li>A commitment to taking personal responsibility for sharing information</li>\n</ul><strong>In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.</strong><br><br><strong>Closing date for applications: Sunday 3rd November 2024 at 23:59pm</strong><br><br><strong>Please note, we reserve the right to close this vacancy at any time.</strong>","shortDescription":"","salaryDescription":"£22,661 per annum","publishDate":"2024-10-31T04:24:00.000Z","expirationDate":"2024-11-03T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/d827ff82-b495-47d7-9c6c-a98081a364ef.jpg","score":1,"featured":false,"enhanced":false},{"id":"545032c2-5f29-401e-9070-169dd57effef","title":"Specialist Housing Advisor - 16+ Care Leavers Team","employer":"Medway Council","department":"","location":"Strood, Kent","locationType":3,"description":"<p>The Medway 16+ Care Leaver Service works to advise, support and befriend young people from the age of 16 who are in care and those young people who have left care (up to the age of 25) with a diverse range of complex needs to enable them to manage the transition into adulthood and independence.</p>\n<p>The Specialist Housing Advisor will support Personal Advisors and Care Leavers within the 16+ service, who require additional support to address their accommodation and independent living needs, with a focus on those at risk of homelessness and those ready to move onto independent accommodation.</p>\n<p>The role will require the post holder to provide assistance, advice, encouragement and support to Care Leavers to ensure they actively participate and contribute to their Housing Plans / Pathway Plans to enable them to move successfully into independent living. This role will focus on those Care Leavers at high risk of homelessness, due to inactivity, vulnerability or other factors. The Specialist Housing Advisor will be expected to keep up-to-date with government guidance and regulations in relation to accommodation, as well as all involved processes and resources, to facilitate the delivery of expert advice on all areas of in independent accommodation.</p>\n<p>In return we offer you:</p>\n<ul>\n<li>Generous annual leave entitlement</li>\n<li>Generous local government pension scheme package</li>\n<li>Access to wider training and development qualifications</li>\n<li>Flexible working scheme</li>\n<li>Travel plan discounts</li>\n<li>Access to CAREFIRST advice & counselling service</li>\n<li>Employee discount scheme for national and local retailers</li>\n<li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - https://www.childcarechoices.gov.uk/</li>\n</ul>\n<p><strong><em>If you would like to have an informal discussion about the role, please contact Debbie Taylor, Service Manager 16+ Care Leavers Service on 01634 337229 or 07773 210505</em></strong></p>\n<p>Our organisation:</p>\n<p>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.</p>\n<p>Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.</p>\n<p>We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.</p>\n<p>Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.</p>\n<p>Important Information-</p>\n<p>Applicants must be able to demonstrate all essential requirements as listed in the job profile</p>\n<p>Equal Opportunities Commitment Statement</p>\n<p>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age</p>\n<p>For further information please refer to the Medway information pack available as a download or to view online</p>\n<p>Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.</p>\n<p>Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.</p>\n<p>We reserve the right to close this vacancy at any time prior to the closing date.</p>","shortDescription":"","salaryDescription":"£29,793 - £35,410 per annum","publishDate":"2024-10-28T12:06:00.000Z","expirationDate":"2024-11-11T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f880f868-2037-4675-9bde-65508fef37d2.jpg","score":1,"featured":false,"enhanced":false},{"id":"843cccdc-3556-4e18-90a9-4e4574bedb86","title":"Housing Officer (Allocations and Online Services)","employer":"Horsham District Council","department":"","location":"Horsham","locationType":2,"description":"<p><strong>About the role</strong>:</p>\n<p>Horsham District Council is looking for a Housing Officer (Allocations and Online Services) to work as part of the Housing and Community Services department specialising in Housing Applications and Allocations. You will be the face of Horsham District Council, assisting members of the public from varied and challenging circumstances with their housing situation.</p>\n<p>As Housing Officer (Allocations and Online Services) you will be responsible for verifying online applications submitted for the Housing Register, involving meticulous work adhering to the Housing Register and Nomination Policy to establish if the customer is eligible, qualifies and is not disqualified for housing assistance. The role will involve supporting and referring clients where required, along with investigating alternative housing options such as financial assessments, to resolve the customers situation. You will be responsible for responding to the customer, answering any communication in a professional and time efficient manner, providing appropriate, confidential and impartial assistance at all times.</p>\n<p>Within this role you will support the allocation process for permanent social housing, including completing nominations and refusals along with liaising with the Registered Housing Providers. The role will involve appointments including in person along with home visits to verify customers housing situations to ensure they are suitable and qualify for social housing.</p>\n<p><strong>About you:</strong></p>\n<p>To succeed as a Housing Officer (Allocations and Online Services), your primary focus must be for that of the customer, along with a keen attention for detail and be strictly policy lead in your work. Housing experience is not essential; however, customer service experience would be advantageous, particularly with working with customers with complex and challenging needs. You will excel in communication both written and over the telephone, along with being a competent IT user (Microsoft Excel, Word, Outlook).</p>\n<p>You will be confident in working to your own initiative, including lone working along with working collaboratively within our Housing team and with external stakeholders, such as Registered Housing Providers.</p>\n<p>As this role is an essential car user post, a full UK car driving licence and access to a vehicle is required.</p>\n<p>For an informal discussion about this role please call Sophie Napper, Senior Allocations Officer on 01403 215229</p>\n<p><strong>About us:</strong></p>\n<p>We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody.</p>\n<p>We encourage and support our employees to have a healthy work life balance by offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.</p>\n<p>We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the <a href=\"https://www.hants.gov.uk/hampshire-services/pensions/local-government/about-the-scheme/scheme-benefits\">Local Government Pension Scheme (LGPS)</a>, where the Council contributes circa 20% of pensionable salary.</p>\n<p>To support employees’ professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership & Management (ILM), Master of Business Administration (MBA).</p>\n<p>Visit our <a href=\"https://www.horsham.gov.uk/jobs-and-careers\">Jobs and careers page</a> to find out more about <a href=\"https://www.horsham.gov.uk/jobs-and-careers/working-for-horsham-district-council\">Working for Horsham District Council</a> and <a href=\"https://www.horsham.gov.uk/jobs-and-careers/our-employment-commitments\">Our employment commitments</a>.</p>\n<p><strong>To apply:</strong></p>\n<p>If you would like to apply for the role, we highly recommend you show clearly within the ‘Experience Section’ of the application form how you meet the essential criteria detailed within the Role Profile when applying. 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Registered in England & Wales as JGP Resourcing Ltd. Registration no. 07750971 Registered Office: Unit 205, Cervantes House, 5-9 Headstone Road, Harrow, Middlesex, HA1 1PD