{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1744820121500,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"1700eeb1-2a89-4f42-817b-e33f56c30c1c","title":"Day Services Manager","employer":"Runnymede Borough Council","department":"","location":"Runnymede Borough Council, Addlestone","locationType":2,"description":"Day Services Manager\nGrade 10 - (£36,573 - £40,607)\n37 hours per week, Agile\nHours are 08.30am-16.00pm, Monday to Friday\nAbout the role\nWe are seeking an experienced and motivated Day Services Manager to lead and mange two social centres across Runnymede. The role offers a great opportunity to provide senior management support whilst making a meaningful impact to the lives of residents across the borough. \nThis role includes:\n<ul>\n<li>Direct line management of staff across two social centres, including recruitment, training, 1-2-1’s and yearly appraisals</li>\n<li>Maintain compliance to regulatory health & safety requirements including undertaking risk assessments</li>\n<li>Organise and promote activities to entertain and stimulate centre visitors, as well as provide a hot meal provision across both sites</li>\n<li>The Day Services Manager is responsible for ensuring appropriate resources are available at both sites to maintain service continuity</li>\n<li>Identify new service opportunities and work in partnership with other organisations and agencies</li>\n<li>Responsible for budget monitoring and services are delivered within budget</li>\n<li>Buildings are compliant by working to applicable procedures and with other RBC service area’s</li>\n<li>Be a part of the future development of the service to meet the ever- changing working environment</li>\n<li>Act as an Emergency Rest Centre Manager in response to a civil emergency</li>\n</ul>\nAbout you\n<ul>\n<li>Management experience and ability of leading a team, including staff supervision and development</li>\n<li>Experience of working in a social centre environment or within the community</li>\n<li>Be able to identify and develop new services or opportunities</li>\n<li>Experience of budget management</li>\n<li>Strong communication skills</li>\n<li>Experience of writing procedures and protocols as well as undertaking risk assessments </li>\n</ul>\nAbout Runnymede\nRunnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. \nDay Centre Services provide an essential environment for the older and some of the most vulnerable residents of Runnymede. As a senior lead you will be responsible for leading and managing the performance of two teams, with varying roles and ensuring the delivery of high-quality services to all visitors.\nWhilst the role is challenging, the results can be rewarding as you will be responsible for creating a vibrant and supportive atmosphere for visitors as well as providing varied activities and promoting independence. \nBenefits \n<ul>\n<li>The role requires a flexible approach as you be required to work across two sites.</li>\n<li>Home working is possible, but this is dependent on service delivery</li>\n<li>28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas</li>\n<li>Excellent Pension Scheme, including access to an Additional Voluntary Contributions</li>\n<li>Free Parking</li>\n<li>Training and development opportunities</li>\n<li>Payment of one professional membership per annum</li>\n<li>Cycle to work + further related discounts</li>\n<li>Season ticket loan</li>\n<li>UK Healthcare plan after 1 years’ service</li>\n<li>Dental insurance plan after 3 years’ service</li>\n<li>Mileage allowance</li>\n</ul>\n \nHow to apply\nWe are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at <a href=\"https://www.jobsgopublic.com/users/new.js?original_url=http%3A%2F%2Fwww.jobsgopublic.com%2Fvacancies%2F209969%2Fexternal_links%3Findex%3D2\">humanresources@runnymede.gov.uk</a> or on 01932 425516 who will be able to assist you.\n \nFor an informal chat about this role please contact Hayley Andrews on 01932 425865 or Hayley.andrews@runnymede.gov.uk.\n \nClosing Date: 6th May at 23.59\nInterview Date(s): 14th May 2025\nIf you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.\n \nRunnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.","shortDescription":"","salaryDescription":"£36,573 - £40,607","publishDate":"2025-04-16T10:59:00.000Z","expirationDate":"2025-05-06T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7be2bcee-5662-459a-89e9-bb782142a4a1.jpg","score":1,"featured":false,"enhanced":false},{"id":"ba2cc267-1b6e-4440-bfa7-d2664480e5fd","title":"Debt Recovery Assistant","employer":"Elmbridge Borough Council","department":"","location":"Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD","locationType":3,"description":"Debt Recovery Assistant\nSalary: £30,032 - £37,841 (Scale 4 – Scale 6 (Bar 25))\nElmbridge Borough Council are committed to providing a first -class service to its customers and in recognition of this commitment, we equip and fully train our officers to be true customer champions.\nIf you.\n<ul>\n<li>have a positive “can do attitude”.</li>\n<li>enjoy dealing with a variety of people.</li>\n<li>are self-motivated.</li>\n<li>are resilient.</li>\n<li>and a team player</li>\n</ul>\nthen this role within our debt recovery team might interest you!\nWe are looking for individuals with a positive and compassionate attitude to join our team, with primary responsibility for recovering monies owed to the Council across a wide range of services, such as council tax, non-domestic rates, Bids, housing benefit overpayments and sundry debts.\nAlthough predominantly based at the Council’s main office in Esher this role does allow for the opportunity of working from home where operational needs of the service allows.\nYou will work alongside colleagues with a focus on collecting unpaid council tax and business rates in a fair and ethical manner from our residents and businesses. This will involve handling phone communication from customers to negotiate sustainable payment arrangements, dealing with written enquires, emails and face-to-face visits to the office. Also liaising with external agencies, with the Council’s enforcement agents and will need the ability to communicate sensitively, with care and empathy with a wide range of people throughout the Elmbridge Borough.\nIdeally you will have experience within a debt recovery environment, the confidence to be able to manage difficult conversations and refined negotiation skills to obtain the best outcome for all parties. However, if you have proven experience with members of the public, face to face, written communication and on the telephone full training will be provided.\nFor more information about the post please contact Ann Charles on 01372 474243 or <a href=\"mailto:acharles@elmbridge.gov.uk\">acharles@elmbridge.gov.uk</a>.\nClosing date: 14th May 2025 @ 9:00 am","shortDescription":"","salaryDescription":"£30,032 - £37,841 (Scale 4 – Scale 6 (Bar 25))","publishDate":"2025-04-16T10:03:00.000Z","expirationDate":"2025-05-14T08:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/94b934ae-36b0-408e-ba31-bfe243ad5316.jpg","score":1,"featured":false,"enhanced":false},{"id":"94ba6c9a-4c5d-457d-8dac-3ef37967765f","title":"Estate Services Caretaker","employer":"Peabody","department":"","location":"Southall","locationType":3,"description":"The vacancy Your typical day could start with carrying out internal communal area lighting checks and replacing blown light bulbs. Then you might be carrying out a range of cleaning activities in allocated areas. As an Estate Services Caretaker, you'll be providing a high quality, customer focused caretaking service. With a particular focus on maintaining our estates, you'll actively work in partnership with key colleagues to manage effective service delivery, developing and improving Peabody's caretaking services to residents and ensuring we take full account of residents' needs. You're a people person who likes to get things done. You'll enjoy working in a fast-paced environment and you're first rate at delivering excellent customer care. To be successful in this role you'll need to be on site five days a week. Your role covers all aspects of caretaking/cleaning services. If you're a customer focused individual, then we want to hear from you. To be a success in this role, you're:<ul> <li>Have a full, clean UK driving licence.</li> <li>Experienced within a caretaking/cleaning environment.</li> <li>Able to demonstrate practical experience in the use of powered equipment.</li>\n</ul>A company van will be provided in order for you to undertake your duties. Here are just a few of the benefits of working at Peabody: This role will require a Basic DBS check. A Full UK driving licence is required.<ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>Are you ready to apply? Interview Dates - Week commencing 5th May. If you have any questions about this role, please email Talent Specialist, George Murphy at george.murphy@peabody.org.uk PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£26,583 per annum","publishDate":"2025-04-16T01:03:28.000Z","expirationDate":"2025-04-29T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2de33a5a-fa80-44ca-ac00-271b06244cf7.png","score":1,"featured":false,"enhanced":false},{"id":"18675b69-8292-418d-a651-7eb0f8a6bd57","title":"Building Surveyor - West London","employer":"London and Quadrant Housing Trust","department":"","location":"Slough, Brent","locationType":2,"description":"Title: Building Surveyor repairs and maintenance (west region)\nContract Type: Permanent, Full Time, 35 hours per week, agile working (site office and home working)\nReporting office location: West Ham Lane, Stratford, E15 \nSalary: £45,770 - £55,000 plus essential car user allowance\nClosing date for completed applications: 29th April 2025\nInterviews will be held on 2nd May at our office in Stratford, London\n \n Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated\nPrevious applicants need not reapply if prior application was rejected within the last 12 weeks.\n <a title=\"Role Profile - Building Surveyor.docx\" href=\"https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+CQ3bBy8rG1p5Z0N21Vnik0xtL9aLmTSpym2B27oVrH8DGuZrtd68rdIqwWarEXd0\">Role Profile - Building Surveyor.docx</a> \nOur Minor works team are expanding, and we have 2 openings for experienced repairs and maintenance Surveyors.\n The area of work will predominantly be within the West this patch covers mainly Slough, Brent and Reading *\n A large part of this role will involve carrying out internal and external inspections on both occupied and void properties, then providing technical advice to the team and managing complex projects including liaising with residents and contractors, and other third parties as necessary. The postholder will monitor quality of work, value for money and customer satisfaction.\n Our Property Surveyors carry out detailed property inspections to all types of domestic properties across all contract areas, including routine and complex repairs issues, Damp & Mould surveys, and specify appropriate remedial works.\n Candidates will have had extensive experience in producing work specifications and will be confident in providing costs and recommendations. You will also be able to produce condition reports. As well as a good understanding of construction and building methods gained by previous experience in a similar role. You will have a knowledge of contract and housing law and will have ideally worked for Housing Associations or Local Authorities\n Customer Service is at the forefront of everything we do. Our surveyors will aim to create a positive impact on our residents’ lives and will be passionate and act with determination to resolve resident complaints and issues.\n You will be confident in handling complaints and Councillor and MP enquiries. This includes site visits related to complaints. you will be responsible for seeing enquires through to resolution. You will also support the Disrepair team.\n Candidates will be able to produce accurate reports, work orders and specifications using NHF SOR’s and other tools. Ensuring that works are referred to the correct area of the business for resolution.\n You will have to manage budgets and play an active role in the variation approval process, having regard to standing orders, authorisation of expenditure and prevention of fraud. Experience in managing budgets is essential.\n You will have experience in liaising with loss adjusters and overseeing different kinds of insurance work such as fire, flood damage and theft.\n Health and safety awareness is vital in this role, and we expect our surveyors to be able to demonstrate a good knowledge and application of Health and Safety and compliance at all times.\nYou will be able to influence a wide range of internal and external stakeholders and will have excellent communication skills. You will have had experience working with contractors and managing contracts.\n Our surveyors’ should ideally hold a HNC, HND or similar qualification please reference this in your application. We will consider candidates with extensive surveying experience who are committed to ongoing CPD.\n \nCandidates will need to have a valid driving licence and access to a car to be considered for this role*.\nWe are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. \n*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.\nOur commitments:\n At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\n In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.\n We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.\n We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\nWe expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 110,000 homes, primarily across London the South East and the North West of England.\n As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. \n Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.\n #TJ","shortDescription":"","salaryDescription":"£45,000 - £49,999","publishDate":"2025-04-15T14:17:00.000Z","expirationDate":"2025-04-29T14:17:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b59dec6e-212b-4584-ab31-1f4a432263e5.jpg","score":1,"featured":false,"enhanced":false},{"id":"abf7a7a5-1e82-4a41-a58a-84c9433fdf70","title":"Comms & Marketing Manager","employer":"London Borough of Ealing","department":"","location":"Hybrid working, Ealing","locationType":2,"description":"At Greener Ealing Ltd. (GEL) we are not just growing – we are thriving. As we continue to build on our success, we are looking for a full time Comms & Marketing Manager to lead and grow our GEL brand presence across all communication channels.\n \nAbout GEL:\nGreener Ealing Ltd (GEL) provides high-quality Waste Collection, Street Cleansing, Grounds Maintenance, Parking services and other environmental services for our customers, the London Borough of Ealing, its residents and other service users.\nAbout the role:\n<ul>\n<li>Develop and deliver internal and external communications across all channels – print, digital and social media - to support and advance GEL’s business plan.</li>\n<li>Manage online presence including GEL website, LinkedIn and social media channels.</li>\n<li>Support internal communications and engagement initiatives by creating blogs, newsletters and branded materials</li>\n<li>Track/analyse and report on performance metrics including website analytics and company engagement surveys</li>\n</ul>\nAbout you:\n<ul>\n<li>Experienced in digital marketing techniques, including social media management and data analytics</li>\n<li>Excellent written and verbal communication skills</li>\n<li>Demonstrable experience in communications or marketing role.</li>\n<li>Self-motivated and able to manage multiple priorities and deadlines</li>\n</ul>\nWhat we offer:\n<ul>\n<li>Up to £50,000 per annum</li>\n<li>40 hours per week</li>\n<li>Company pension</li>\n<li>24 days’ holiday plus bank-holidays</li>\n<li>Employee benefits</li>\n<li>Employee Assistance Programme (EAP service)</li>\n<li>Supportive team environment</li>\n</ul>\nClosing date: 27 April 2025\nTo apply, please visit <a href=\"https://www.greenerealing.co.uk/vacancies/comms-marketing-manager/\">Comms & Marketing Manager - Welcome - Greener Ealing</a>\n<img class=\"alignnone wp-image-5492\" src=\"https://jobs.ealing.gov.uk/wp-content/uploads/2021/03/logo-GEL.png\" alt=\"\" width=\"239\" height=\"99\">\n<img class=\"alignnone wp-image-10697\" src=\"https://jobs.ealing.gov.uk/wp-content/uploads/2023/03/Logo.png\" alt=\"\" width=\"434\" height=\"66\">\n<img class=\"alignnone wp-image-14247\" src=\"https://jobs.ealing.gov.uk/wp-content/uploads/2024/06/dc_badge3.png\" alt=\"\" width=\"164\" height=\"79\">\n ","shortDescription":"","salaryDescription":"Up to £50,000 per annum","publishDate":"2025-04-15T11:05:00.000Z","expirationDate":"2025-04-27T11:03:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/eac72c9e-66e8-4768-98cc-55d692a01d62.png","score":1,"featured":false,"enhanced":false},{"id":"ba635add-dc5b-4f0a-9921-0ce8ab4ea72a","title":"Private Sector Lettings Officer","employer":"Woking Borough Council","department":"","location":"Woking","locationType":2,"description":"Woking Borough Council is seeking an experienced and motivated Private Sector Housing Letting’s Officer to join our Let’s Rent Housing Team. This is an exciting opportunity to for an individual passionate about improving housing options within the Private Sector, working with landlords and tenants to deliver high-quality services.\nWoking Borough Council has a unique Private Sector Lettings scheme for residents who are homeless or are threatened with homelessness. As a Private Sector Housing Lettings Officer, you will be responsible for managing and facilitating the allocation of properties within the private sector. You will work closely with private landlords, tenants and other stakeholders to ensure a smooth and efficient lettings process.\nKey Responsibilities:\n<ul>\n<li>Procure properties from the Private Sector and bring them onto one of the Private Rented Access Schemes.</li>\n<li>Manage the allocation of private rented accommodation, ensuring compliance with housing policies and legislation.</li>\n<li>Build and maintain positive relationships with private sector landlords and letting agents to encourage engagement.</li>\n<li>Conduct property inspections to ensure the property meets and are kept within the required standards and regulations.</li>\n<li>Provide excellent customer service to both landlords and tenants, addressing any issues or concerns promptly and professionaly.</li>\n<li>Work closely with other teams within the Council and services outside of the Council, to deliver coordinated services.</li>\n<li>Continually work with the Private Sector Housing Team Leader to inprove the schemes and adapting to the ever-changing Lettings Industry.</li>\n</ul>\nSkills and Experience:\n<ul>\n<li>A good understanding of private sector housing, legislation, and relevant housing policies is essential for this role.</li>\n<li>Experience in housing management, lettings, or a similar role.</li>\n<li>Strong communication and negotiation skills, with the ability to engage effectively with a variety of staeholders.</li>\n<li>Excellent organizational skills, with the ability to manage multiple tasks and priorities.</li>\n<li>A customer-focused approach and a commitment to delivering a high-quality service.</li>\n<li>A good knowledge of Word, Excel and Outlook and the ability to communicate effectively at all levels are essential.</li>\n<li>Knowledge of housing law, including landlord and tenant responsibilities, and relevant housing benefits knowledge would be an advantage.</li>\n</ul>\nThe ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.\nPlease note that it is a requirement of this role to have a full UK driving License and access to a car that can be driven for Council business purposes.\nBenefits:\n<ul>\n<li>Hybrid working 3/4 days in the office, 1/2 day(s) working from home</li>\n<li>23 days annual leave increasing to 28 upon 5 years continous local government service, plus 8 days for bank holidays.</li>\n<li>Flexi Time Scheme with ability to take an extra 2 days leave a month.</li>\n<li>*Vehicle Allowance of £2,600.00 (amount dependant on CO2 emmisions of vehicle)\n</li>\n<li>Flexible Benefits Allowance of £1,881 which can be used to pay for a parking permit in the town centre</li>\n<li>Training and development opportunities</li>\n<li>Mileage allowance of 45p per mile</li>\n</ul>\nThe Council offers a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. \n \nWho to contact for informal discussion:\n \nFor an informal discussion about the role, please contact Clare Hadley (Private Sector Housing Team Leader) on 01483 743 455 or email on clare.hadley@woking.gov.uk.\n \nClosing Date: 9 May 2025 - 23:55pm\nInterview Dates: TBC","shortDescription":"","salaryDescription":"Salary Circa £29k (dependent on experience) plus a flexible benefits allowance of up to £1,881 per annum and a vehicle allowance of up to £2,600","publishDate":"2025-04-15T08:14:00.000Z","expirationDate":"2025-05-09T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f526c254-ddd0-4e00-8a5e-9549ce602f1c.png","score":1,"featured":false,"enhanced":false},{"id":"24def23e-5f41-4272-a302-883ece28926a","title":"Pensions Administrator","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Sutton","locationType":3,"description":"About the Borough : Joining us, you get to work for not just one high performing London Borough, but two. Sutton and Kingston councils have a number of shared services serving both authorities, with some teams and roles more focussed on one Council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies. We work flexibly in both Sutton and Kingston offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver. There are some really exciting things happening in both Sutton and Kingston. We are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. We are undertaking the largest housing regeneration programme ever delivered in Kingston, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact. You should choose Sutton and Kingston if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do. Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan \"Ambitious for Sutton\", that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government. Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushey Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan \"Greener, Fairer, Safer, Together\", that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London. About the Service and Team : Pensions section This role is within the Benefits processing section for the LB of Sutton/Royal Borough of Kingston shared service. The position is to cover mainly the pensions mail box, that receives a large number of emails daily from members and employers. Also to cover other administration work About the Role and Our Ideal Candidate : Answer the team telephone Indexing incoming post Managing the teams email box Ability to prioritise workloads to deadlines Good communication skills are essential ( verbal/written) No qualifications, or experience necessary, as training will be given. Our Offer to You : As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. Employees have access to a wide range of benefits, some of which include:<ul>\n<li> Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) </li>\n<li> Flexi-time (Please note, this applies to roles at grades 1-9 only) </li>\n<li> Three volunteering days per year in Sutton or Kingston </li>\n<li> Comprehensive learning and development programme </li>\n<li> Local and national discounts for shopping, eating out and leisure activities </li>\n<li> Interest free season ticket loans </li>\n<li> Local Government Pension Scheme </li>\n<li> Car parking scheme </li>\n<li> Bicycle loan facilities and cycle to work scheme </li>\n<li> Zip car scheme </li>\n<li> Free eye tests and contribution towards glasses </li>\n<li> Confidential wellbeing and counselling support </li>\n<li> Subsidised gym membership </li>\n</ul>Application Process : Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. Additional Information : We pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen <a href=\"https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing\" title=\"Workforce Equalities Report - Highlights\">here.</a> We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£28,521 - £30,189 (£30,630 unconsolidated maximum)","publishDate":"2025-04-15T03:01:46.000Z","expirationDate":"2025-05-05T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/aadddffc-e7d9-4da0-8a96-14b832bd0379.jpg","score":1,"featured":false,"enhanced":false},{"id":"e6db7e2f-6b7e-4f10-a853-5c059791b711","title":"Senior Pensions Officer ( Benefits Processing|","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Sutton","locationType":3,"description":"About the Borough : Joining us, you get to work for not just one high performing London Borough, but two. Sutton and Kingston councils have a number of shared services serving both authorities, with some teams and roles more focussed on one Council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies. We work flexibly in both Sutton and Kingston offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver. There are some really exciting things happening in both Sutton and Kingston. We are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. We are undertaking the largest housing regeneration programme ever delivered in Kingston, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact. You should choose Sutton and Kingston if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do. Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan \"Ambitious for Sutton\", that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government. Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushey Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan \"Greener, Fairer, Safer, Together\", that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London. About the Service and Team : This position is open to HYBRID /REMOTE WORKING The role would be regarded as 'front line' service delivery. To provide information to members and employers on the Local Government Pensions Scheme, for the shared pension service, within the Benefits processing team for LB of Sutton / Royal Borough of Kingston. Deliver service activities and manage small caseloads under the supervision of more experienced staff, for members/ employers. About the Role and Our Ideal Candidate : As a Senior Pensions Officer, you would work with a number of other senior pension Officers and pension officers /administrators covering all part of the Local Government Pension regulations dealing with:- Transfers Retirements Deaths Divorce The successful candidate would need experience and a skills set in these areas. Our Offer to You : As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. Employees have access to a wide range of benefits, some of which include:<ul>\n<li> Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) </li>\n<li> Flexi-time (Please note, this applies to roles at grades 1-9 only) </li>\n<li> Three volunteering days per year in Sutton or Kingston </li>\n<li> Comprehensive learning and development programme </li>\n<li> Local and national discounts for shopping, eating out and leisure activities </li>\n<li> Interest free season ticket loans </li>\n<li> Local Government Pension Scheme </li>\n<li> Car parking scheme </li>\n<li> Bicycle loan facilities and cycle to work scheme </li>\n<li> Zip car scheme </li>\n<li> Free eye tests and contribution towards glasses </li>\n<li> Confidential wellbeing and counselling support </li>\n<li> Subsidised gym membership </li>\n</ul>Application Process : Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. Additional Information : We pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen <a href=\"https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing\" title=\"Workforce Equalities Report - Highlights\">here.</a> We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£37,068 - £43,299 (£45,510 unconsolidated maximum)","publishDate":"2025-04-15T03:01:46.000Z","expirationDate":"2025-05-06T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a7b6eec5-abba-451d-a3a9-d18f23989910.jpg","score":1,"featured":false,"enhanced":false},{"id":"2950577c-7a1d-4566-b140-f08ff950b724","title":"Commercial and Compliance Performance Manager","employer":"London Borough of Ealing","department":"","location":"Ealing","locationType":2,"description":"Ealing Council have an exciting new full-time, permanent position for a Commercial and Compliance Performance Manager. Our housing asset management team is dedicated to ensuring decent, healthy, and sustainable homes for the future of our community.\nThe Commercial and Compliance Performance Manager role will provide overall leadership of the professional quantity surveying service and the commercial team within the Housing Asset Management department providing assurance and expertise to colleagues to ensure value for money, cost control compliant procurement, and building health and safety compliance. Supporting a programme of works of between £30m and £60m per annum.\nAs the Commercial and Compliance Performance Manager you will:\n• lead and motivate the team to deliver professional quantity surveying and procurement duties and services including, accurate measurements of works, valuation of works and contract variations • provide regular checks, tests and audits of housing building safety and compliance work programmes • develop policies, procedures and data management improvements • provide regular checks, tests and audits of health and safety and the delivery of work across the Housing Asset Management department, overseeing the Health and Safety manager • be the expert to ensure adherence to contract conditions, procurement rules and council policies and procedures.\nOur ideal Commercial and Compliance Performance Manager will have skills and experience that includes:\n• extensive knowledge of construction contract law and associated regulations • comprehensive understanding of council policies including contract procurement and procedure rules • demonstrated effective leadership qualities and the ability to manage staff to deliver high quality quantity surveying services • proven track record in cost management within construction, using various forms of contract, ideally JCT and NEC • in depth knowledge and understanding of project financial management principles including cost estimating, forecasting, and reporting • degree qualified or track record of experience • chartered Member of Royal Institution of Chartered Surveyors (RICS) or other recognised related bodies such as Chartered Institute of Procurement & Supply.\nIn your application, please ensure your supporting statement addresses all areas of the person specification.\nThis post is subject to Ealing Council’s enhanced vetting process.\nYou must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.\nIt is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we are looking forward to hearing from you.\nWe have tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.\nEaling Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.\nWe therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.\nPlease note all applications will be determined on merit.\nTo view more information, please download the role profile below:\n<a href=\"https://www.ealing.gov.uk/download/downloads/id/20553/role_profile_-_commercial_and_compliance_performance_manager.pdf\">Role profile</a>","shortDescription":"","salaryDescription":"£64,317 to £67,812 p.a., inclusive (Grade 16)","publishDate":"2025-04-14T14:41:00.000Z","expirationDate":"2025-05-05T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/44a47e14-1aad-4b9b-a50a-deb977e15b4d.png","score":1,"featured":false,"enhanced":false},{"id":"049fdb04-04ad-4354-9cbb-e1a95b451fb2","title":"Principal Planning Officer","employer":"Guildford Borough Council","department":"","location":"Millmead House Offices, Millmead, Guildford GU2 4BB","locationType":3,"description":"<div class=\"job_summary\">\nGuildford Borough is a regional centre for leisure, business, education, retail and culture. Guildford is a thriving market town that has maintained much of its historic character and is a principal shopping destination with a vibrant night-time economy. The town’s location provides excellent transport links as well as providing the balance of being surrounded by beautiful countryside, including the Surrey Hills National Landscape. All of these factors contribute to a quality of life that makes it one of the best places to live in the UK. \nWe want to appoint one experienced and dedicated Principal Planning Enforcement Officer to join our skilled and fast-paced Planning Enforcement Services which deals with a wide range of complaints about alleged breaches of planning control.\nIt is an excellent time to work at Guildford, the Authority has an up-to-date local plan, with a keen focus on preserving the Borough’s heritage and landscape whilst ensuring that the Borough provides high quality homes and access to employment.\nThe Principal Officer in the Planning Enforcement Team will have the opportunity to work on a wide range of planning enforcement files, including contentious matters that may require court attendance and participation in planning enforcement appeals, including inquiries. You will also be one of the key officers responsible for mentoring junior staff. \nThe role\nPrincipal Planning Enforcement Officer (Planning Enforcement):\nYou will play a key role in the investigation and management of a wide range of planning enforcement cases, including cases of a contentious and complicated nature. You will be required to draft and prepare enforcement reports and notices, independently manage and represent the Council at enforcement appeals (including public inquiries) and the role may also require you to represent the Council in court proceedings. As set out above, the role will involve working with applications in the urban area, the Green Belt, National Landscape, on sites within conservation areas and which impact on listed buildings. In addition, you will be expected to assist with the mentoring of junior colleagues.\nWhat’s in it for you? \nWe are a diverse organisation, delivering a wide range of services and employing people with a broad range of skills. We want to attract the best staff, so we offer excellent benefits, including: a competitive salary; flexible working arrangements; Hybrid working, cycle to work scheme, payment of one professional membership per annum, mileage allowance and training and development opportunities where required. \nWe also provide health and wellbeing initiatives, an employee assistance program and staff discounts off a range of well-known high street shops and supermarkets. \nAdditional information\nFor more information about the role and what a successful candidate needs, please see the attached Job Description.\n</div>\nAbout Guildford\nGuildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities. All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.\nWe are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.","shortDescription":"","salaryDescription":"£48,519 - £53,976","publishDate":"2025-04-14T13:21:00.000Z","expirationDate":"2025-05-02T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/d74e871f-db1e-459f-b9aa-c20e1688a562.jpg","score":1,"featured":false,"enhanced":false},{"id":"f441f7eb-705c-42a0-a646-a40400da99b0","title":"Caseworker Revenue and Benefits - Grade 3","employer":"Guildford Borough Council","department":"","location":"Millmead House Offices, Millmead, Guildford GU2 4BB","locationType":3,"description":"<div class=\"job_summary\">\nWe are looking for a pro-active, motivated and confident individual who is seeking a career within a busy and fast paced environment. We offer a friendly and supportive working environment and highly value our people\n</div>\n<h2 class=\"item0\">Job Profile</h2>\nThe post holder will support the Case Team Leader for the Revenues and Benefits team to ensure work processes, standards and compliance are completed efficiently and effectively and continuously improved. \nThe post holder will need to manage cases allocated on workflow and ensure cases are resolved as quickly and efficiently as possible. The post holder will be required to undertake some training and support as identified.\nApplicants will need to demonstrate previous experience in Housing Benefits as this will be their primary function with knowledge in Council Tax and Business Rates preferable as secondary knowledge areas. Applicants will need the ability to analyse information, plan, monitor and use their own initiative, and most importantly be customer focused at all times. \nIn return, we offer an annual leave entitlement of 22 days, access to our flexible working scheme, pension scheme and pleasant working environment near to the town centre.\nThis role attracts a salary between £28,724 and £31,724. Offers are usually made at the lower end of the salary band allowing for progression. This salary excludes the 2025/26 pay award which is to be confirmed.\nThis role is classed as Agile. Office working will be needed full time during any initial training period but once completed, the successful candidate will be able to work from home part of the working week on a rota basis with colleagues. Our usual office/home working split is 50/50 for all caseworkers.\nThe role does not provide parking. \nEssential criteria:\n<ul>\n<li>Proven ability in Housing Benefits with a minimum of 1 years’ experience in new claims processing and change of circumstances</li>\n<li>Current knowledge of benefits legislation and regulations, having worked in benefits within the last 24 months</li>\n<li>Proven ability to analyse and respond to requests and understanding when to escalate a case</li>\n<li>Proven ability to be accurate, detailed and professional in approach to work</li>\n<li>Proven ability to deliver high standards and good customer service</li>\n<li>Excellent time management and organisation skills</li>\n<li>Excellent communication with people of different social, economic and professional backgrounds.</li>\n</ul>\n Desirable:\n<ul>\n<li>Knowledge of Civica would be an advantage. </li>\n<li>Experience in training and mentoring in the Revenues and Benefits field \n</li>\n<li>Professional business qualification</li>\n</ul>\n If you are interested in this busy and varied role, please apply online. \n Closing date for applications: 21 April 2025\nInterviews W/C: 28 April 2025\nFor an informal chat about the role, please contact Carene Alexander (Case Team Leader Revenues and Benefits) on 01483 444879\nAbout Guildford\nGuildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities. All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.\nWe are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.","shortDescription":"","salaryDescription":"£28,724 - £31,724","publishDate":"2025-04-14T12:23:00.000Z","expirationDate":"2025-04-21T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/4815da7f-efbd-4bea-a235-62e4f05a2c8f.jpg","score":1,"featured":false,"enhanced":false},{"id":"2d1018fb-002c-4641-8a25-eb12912b226b","title":"STS Inspection Officer","employer":"London Borough of Ealing","department":"","location":"Hybrid working","locationType":2,"description":"Permanent Contract and the Opportunity to work with a Pan London Inspection Service\nThe Commissioning Alliance delivers a pan-London housing standards & inspection service which regularly inspects Temporary Accommodation, focusing on Bed & Breakfasts and Studio Apartments which are used to house vulnerable people/families.\nThe aim of this service is to ensure quality across the sector and to ensure the standard of accommodation meets minimum standards. 29 London Boroughs established the programme – initiated by the London Housing Directors’ Group and is delivered by the Commissioning Alliance. \nStS Inspection Officer’s role is to inspect TA properties and work with accommodation providers to ensure that property conditions and standards are improved, maintained, and award a StS Grade to the London-wide agreed standard.\nThe purpose of the service is to ensure that properties are safe and suitable for occupation by homeless families and vulnerable individuals. Officers are expected to develop and maintain relationships with Local Authorities and Accommodation Providers.\nApplicants should have experience of inspecting properties, including HMOs, have an excellent knowledge of management standards. Candidates should ideally be from a Local Authority Private Sector Housing background or similar.\nYou must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.\nIt is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.\nWe’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.\nEaling Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and\ninclusive. We therefore welcome applications from all residents of the borough, we particularly\nwelcome applications from candidates who are entering the employment market in the\nearly stages of their career and mid-career professionals, who are currently under represented in Ealing’s workforce.\nPlease note all applications will be determined on merit.\nThis is full time post, applicants are expected to work a 35-hour week, with scope for some flexibility.\nThis role is subject to Ealing Council’s enhanced vetting process.\nFor more information or an informal conversation, please contact Carlene M. Thomas, Setting the Standards Senior Inspection Officer, Setting the Standard: thomasca@ealing.gov.uk. \nPrevious applicants need not apply.","shortDescription":"","salaryDescription":"£50,574 - £52,584 pa inclusive","publishDate":"2025-04-14T10:00:00.000Z","expirationDate":"2025-05-01T22:58:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/71f9e7d9-6556-4b1a-8d6d-223aaa880c61.png","score":1,"featured":false,"enhanced":false},{"id":"2dbc2db8-8850-46cd-a4b7-aeefe7177f51","title":"Customer Services Advisor","employer":"Bracknell Forest Council","department":"","location":"Time Square, Bracknell","locationType":2,"description":"At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. \nJoin our team as a Customer Service Advisor and make a real impact while helping our customers. This is an exciting opportunity to be part of a team that values service and satisfaction.\n<h4>About you…</h4>\nYou are a catalyst for change, passionate about improving services and enhancing customer interactions. You thrive on using technology to streamline processes and provide better information for both customers and the organisation. With a strong focus on customer support, you are committed to managing interactions, offering advice, and ensuring service requests and enquiries are handled effectively.\n<h4>About the team…</h4>\nYou will be joining a supportive and collaborative team dedicated to delivering excellent customer service. The team works closely together, always ready to help one another.\nWhile the role can sometimes be challenging, the shared sense of purpose and teamwork makes it highly rewarding and fulfilling.\n<h4>Key responsibilities</h4>\n<ul>\n<li>provide a first point of contact for customers contacting the Council, managing service requests, and providing information to support customer enquiries.</li>\n<li>deliver the highest quality service within a team environment, as the face of Bracknell Forest Council.</li>\n<li>continually develop the knowledge necessary to handle a diverse range of enquiries at the first point of contact.</li>\n<li>use various communication channels to support customer interactions, including phone, email, web chat, social media, and face to face.</li>\n</ul>\n<h4>Our benefits…</h4>\n<ul>\n<li>25 days* increasing to 28 days* after 3 years’ continuous service.</li>\n<li>The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.</li>\n<li>Hybrid working opportunities to support your wellbeing and work-life balance. </li>\n<li>Electric vehicle salary sacrifice scheme for an electric car at a fixed monthly cost (subject to eligibility).</li>\n<li>An inclusive and social working environment with a variety of staff networks. </li>\n<li>Local government pension scheme.</li>\n<li>Life insurance cover (linked to the pension scheme)</li>\n<li>Enhanced maternity, paternity, adoption and fostering leave. </li>\n<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)</li>\n<li>Career development through internal and external training opportunities. </li>\n<li>A great office location next to travel links and Bracknell Forest’s thriving town centre. </li>\n<li>Employee Assistance Programme (EAP) to support your health and wellbeing. </li>\n<li>Sports and Social Club.</li>\n<li>Staff dental and health plans. </li>\n<li>Discounted leisure centre and gym membership. </li>\n<li>Supermarket discount. </li>\n</ul>\n*(pro rata for part time)\n<h4>Our Values</h4>\nAt Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you. \nWe are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href=\"mailto:recruitment@bracknell-forest.gov.uk\">recruitment@bracknell-forest.gov.uk</a>. We will work with you to support you throughout the process. \n<h4>Interview date</h4>\nInterviews will be held on Wednesday 21 May 2025\nInterviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.\nWe will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.\nPlease note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.\n<h4>Want to ask us a question?</h4>\nFor an informal discussion or to ask any questions about this role, please contact our Customer Services Operations Managers, Bev Neville or Lisa Nicholson, on 01344 352000 or <a href=\"mailto:cs.management@bracknell-forest.gov.uk\">cs.management@bracknell-forest.gov.uk</a>\n \nAt Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambition and inclusive. Please see our candidate pack for more details.\nBracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment.\nWe can only accept applications from candidates currently residing in the UK.\nCandidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.\nNo agencies please. \n ","shortDescription":"","salaryDescription":"£25,889 - £29,330 FTE inclusive of London Weighting","publishDate":"2025-04-14T08:00:00.000Z","expirationDate":"2025-05-05T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2615c0d7-dd21-4ec0-8551-1452521aeaa9.jpg","score":1,"featured":false,"enhanced":false},{"id":"7f2b12fa-160f-4ea5-929d-e88bc01a2efa","title":"Housing Data Officer (Part Time)","employer":"Spelthorne Borough Council","department":"","location":"Spelthorne, Council Offices - Knowle Green","locationType":2,"description":"Housing Data Officer\nSalary: £15,684 - £18,649 pa pro rata\nHours: 18 hours per week (flexible)\nWe are looking for a well organised individual, with good attention to detail, to provide expert support in the field of data collection, storage and reporting.\nYou will be reporting to the Team Leader: Housing Data & Systems Management, and you will be working closely with another Housing Data Officer to achieve our strategic aims of reducing and preventing homelessness and rough sleeping and promoting independence.\nTo be successful in this role, you must have exceptional ICT skills on the Windows platform, particularly Microsoft Excel, to the extent that you are also able to support colleagues in this area. You will be able to demonstrate experience of organising and manipulating large volumes of data, identifying emerging themes and trends, and translating them into Plain English for a variety of audiences. You will also be very comfortable working with numbers as you’ll be monitoring large volume of data.\nThis post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements. \nPlease note as part of the employment checks this post will be subject to a Basic Disclosure & Barring Service (DBS) check.\nSpelthorne Borough Council use the Microsoft Authenticator app as a secure way of accessing our network. Successful candidates will be required to use their own mobile device to download and use Authenticator.\nIn return, we can offer excellent conditions of service with a benefits’ package that includes flexible working hours, pension scheme and at least 23 days’ paid leave per year (pro rata for part time). \nClosing date: Tuesday 6 May 2025 (noon)\nInterview date: Thursday 22 May 2025\nTo apply please use the ‘apply online’ button below.\nCVs can only be accepted in support of a completed application form. \nUnfortunately, we are unable to reply to all candidates. If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.\nAll shortlisted applicants will be contacted via email after the closing date. \nWorking towards equal opportunities \nStrictly No Agencies","shortDescription":"","salaryDescription":"Salary: £15,684 - £18,649 pa for 18 hours","publishDate":"2025-04-14T08:00:00.000Z","expirationDate":"2025-05-06T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6b99643d-584f-43f7-aa53-627d0aca0603.jpg","score":1,"featured":false,"enhanced":false},{"id":"06dfa121-c78b-4250-acca-1a04b1e858b3","title":"Business Support Team Manager","employer":"Achieving for Children","department":"","location":"Kingston Upon Thames","locationType":3,"description":"<h2>Job Information</h2>\nAchieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us <a href=\"https://www.achievingforchildren.org.uk/pages/about-us\">click here</a>.\n<div class=\"job_description\">\n<div class=\"job_summary\">\nWe are proud to share that children's services in Kingston have achieved an OUTSTANDING rating from Ofsted in December 2024, receiving the highest judgement rating in all five assessment areas. This marks Kingston's second consecutive OUTSTANDING rating, a true reflection of the commitment to ensuring children and young people across the borough have a fairer start in life, and providing the support and services they and their families need to live happy, healthy and successful lives. To find out more click <a href=\"https://www.achievingforchildren.org.uk/blog_articles/5149-kingston-rated-outstanding-in-all-areas-by-ofsted\">here</a>.\nIf you would like to be part of our success story, take a look at the below opportunity to see if it's the right fit for you.\nWe now have the opportunity to join Business Support Management Team, we would be delighted to receive your application to continue our story. \nWe are looking for bright, enthusiastic people who have the passion and the drive to make a positive difference to children’s lives. By recognising and championing strengths we know we can make a real difference. Do you have the skills that will enable us to continue to enhance our practice and improve outcomes for children further, then we want to hear from you!\n</div>\n<h2 class=\"item0\">About the role</h2>\nThis role provides the ‘glue’ between Achieving for Children services and administrative support. We are currently looking for someone with energy and enthusiasm to work as Business Support Team Manager to join our team at our Guildhall Offices in Kingston.\nThis is a dynamic role managing a Business Support Team, which provides support to operational services to enable streamlined service and performance efficiencies.\nDuties will include:\n<ul>\n<li>Work closely with the relevant Directorate supporting business process and change </li>\n<li>Communicate with key stakeholders to ensure efficient and effective delivery of all aspects of Business Support administrative tasks, ensuring that the service area needs are met on time to agreed standards and ensure regular engagement is maintained with the relevant service areas</li>\n<li>Lead and manage a team of officers and be responsible for providing an efficient, effective and flexible business support service, the team will be required to deliver a full administrative service including servicing high-level complex meetings, diary management, excellent customer service, upkeep of records both manually and on relevant IT systems, deal with enquiries, invoices and all the other day-to-day administration and support tasks. </li>\n</ul>\nTo find out more about this role please contact Lisa Carrillo on <a href=\"mailto:lisa.carrillo@achievingforchildren.org.uk\">lisa.carrillo@achievingforchildren.org.uk</a>\n<h2 class=\"item1\">About you</h2>\nWorking with as part of our team and supporting AfC services is rewarding and exciting. You will be a strong leader, with excellent management skills and organisational abilities.\nYou will need to promote positive communication across different models, have excellent attention to detail and support Senior Officers to negotiate workloads and ensure that business staff perform to agreed standards whilst embracing a digital way of working.\nTo be a Business Support Team Manager for AfC, you will be passionate about making a positive difference to the lives of children and young people as well as demonstrating the following points:\n<ul>\n<li>Management and leadership experience of working in a business support capacity managing a multi-discipline team of support staff</li>\n<li>Fantastic customer service and stakeholder relationship management experience - interacting with senior leaders and external stakeholders. </li>\n<li>An articulate communicator who is able to negotiate win-wins under pressure </li>\n<li>Wide ranging project management experience of improving service delivery through the development and implementation of systems or new processes</li>\n<li>Strong experience of managing or supervising staff, including experience of meeting personal and team objectives through effective HR driven performance management techniques and continuous development of staff.</li>\n<li>Excellent analytical skills with the ability to present management information in a methodical and understandable manner.</li>\n<li>Local Government experience desirable</li>\n</ul>\n<h2>About our benefits</h2>\nWe are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to:\n<ul>\n<li>29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years with an additional day off in your birthday month(Or for term term workers, your leave entitlement consists of the non-working periods in your contract.)</li>\n<li>Tailored induction sessions commencing on the date you start working for AfC</li>\n<li>Local Government salary and pension scheme (LGPS or Teachers Pension)</li>\n<li>Flexible working options - helping to keep a good work life balance</li>\n<li>A comprehensive Employee Assistance Programme</li>\n<li>A range of staff benefits and discounts</li>\n<li>An excellent learning and development offer to support your career pathway</li>\n</ul>\nTo find out about all of the breadth of benefits of working for Achieving for Children <a href=\"https://www.achievingforchildren.org.uk/pages/work-for-us/rewards-and-benefits\">click here</a>. For our social work offer <a href=\"https://www.achievingforchildren.org.uk/pages/work-for-us/our-social-work-offer\">click here</a>. For our Recruitment Journey, <a href=\"https://drive.google.com/file/d/1fio-fhsAabpRyw671PUb9zdAwc0dx5BV/view?usp=sharing\">click here.</a>\n<h2>Important Information</h2>\nStart dates: Achieving for Children have <a title=\"set start dates\" href=\"https://docs.google.com/document/d/1dYaOMjnE0J5Dz2TMH198uqrjGGNs-r52hIc00_k6S4E/edit?usp=sharing\">set start dates</a> meaning successful candidates join on a set date in each month. Candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected.\nRight to work: The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.\nEquality: We particularly welcome applications from sections of the community who are currently underrepresented within our teams. Achieving for Children are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions and can improve the way we deliver services. We are proud to be a Disability Confident employer.\nSafeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).\nFor more information about AfC: Drop in and meet Regina on the first Wednesday of every month at Civic Centre, Twickenham.\nWe reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.\n</div>","shortDescription":"","salaryDescription":"Salary from £42,324 (SCP30) Salary to £45,510 (SCP33)","publishDate":"2025-04-11T15:14:00.000Z","expirationDate":"2025-04-27T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e865e26a-5bde-4923-ae57-2d66cb7e0fa3.jpg","score":1,"featured":false,"enhanced":false},{"id":"f1e4f45c-ab12-470d-893f-b5f2c43bea63","title":"Housing, Leisure and Community Support Services Accountant","employer":"Elmbridge Borough Council","department":"","location":"Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD","locationType":3,"description":"Housing, Leisure and Community Support Services Accountant\nSalary: £46,599 - £54,365 (Bar £50,051 until full membership of CCAB body) \n(pay award pending)\nReferences: PRN000272\nThe role \nElmbridge’s Finance Team are looking to recruit an experienced local government accountant to provide quality financial advice and information to Heads of Service and Budget Managers to support their decision making, financial planning, monitoring and reporting. \nThe key responsibilities of the role include:\n<ul>\n<li>Preparation of the final accounts, including producing working papers and liaison with the Council’s external auditors.</li>\n<li>Preparation of revenue estimates.</li>\n<li>Providing monthly revenue budget monitoring reports for budget managers.</li>\n<li>Supporting the development of the Medium Term Financial Strategy</li>\n<li>Providing financial advice, information and support to budget managers.</li>\n<li>Reconciliations of control accounts.</li>\n<li>Government returns and claims.</li>\n</ul>\nAbout you\nIn addition to being enthusiastic and willing to contribute to strong team environment, you will:\n<ul>\n<li>have a full (or part) CCAB qualification</li>\n<li>have significant experience of working within a local government finance team</li>\n<li>have a detailed knowledge of the CIPFA Code of Practice</li>\n<li>have a high standard of numeracy and accuracy</li>\n<li>be able to complete task within deadlines</li>\n<li>have an excellent working knowledge of spreadsheets and</li>\n<li>be able to communicate effectively.</li>\n</ul>\nIf you would like to discuss the role further contact Paul Windust, Chief Accountant on 01372 474228 or Andrew Cooper, Head of Finance on 01372 474123 for an informal conversation.\nClosing Date: 9 am Sunday 3rd May 2025\nInterview Dates: Week commencing 12th May 2025","shortDescription":"","salaryDescription":"£46,599 - £54,365","publishDate":"2025-04-11T14:04:00.000Z","expirationDate":"2025-05-03T08:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/35de2250-decd-4e20-93bb-5be946d1bc04.jpg","score":1,"featured":false,"enhanced":false},{"id":"71af162b-8f18-4cc3-9c50-14f4d6dabbfb","title":"Head of Policy & Performance","employer":"Elmbridge Borough Council","department":"","location":"Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD","locationType":3,"description":"Head of Policy & Performance (Maternity Cover, Fixed-term up to one year)\nSalary: Head of Service Band 2 £81,185 - £90,191 + £6500 allowance\nHours: 36 hours per week minimum\nAre you passionate about Local Government? Do you have the desire to make a difference? Does change and improvement excite you?\nIf so, we want you to join our team at Elmbridge.\nElmbridge is dedicated to delivering exceptional services to our community. We are seeking an experienced and dynamic individual to join our team as the Head of Policy & Performance on a maternity cover basis. This role is crucial in leading and managing the Policy & Performance team, ensuring the effective delivery of corporate policies, performance management, and strategic initiatives.\nThe Role: As the Head of Policy & Performance, you will:\n<ul>\n<li>Lead and manage the Policy & Performance team, overseeing policy, performance management, climate change, organisational development, HR, corporate health & safety, communications, social media, policy research, and data.</li>\n<li>Provide strategic leadership for communications and social media services.</li>\n<li>Champion Elmbridge’s commitments to Climate Change and carbon neutral targets, embedding climate change throughout the council’s strategies and plans.</li>\n<li>Provide leadership for our HR function.</li>\n<li>Develop and implement strategies and policies to improve council services in line with priorities.</li>\n<li>Lead on community safety and economic development services, maintaining strong relationships with partners and stakeholders.</li>\n<li>Oversee emergency planning and business continuity, acting as a strategic advisor during emergencies.</li>\n<li>Manage budgets and contract arrangements for various services.</li>\n<li>Act as a strategic advisor to the Chief Executive and Council Management Board</li>\n</ul>\nAbout You: To be successful in this role, you will need:\n<ul>\n<li>Proven experience in developing policy, managing projects and programmes, and advising elected members.</li>\n<li>Strong performance management, communication, and HR management skills.</li>\n<li>Proven ability to lead organisational change programmes and local government reorganisation.</li>\n<li>Excellent management, motivational, and empowerment skills.</li>\n<li>High presentational skills, both written and oral.</li>\n<li>Ability to achieve results in a political environment and work under pressure.</li>\n</ul>\n \nWhy Work for Us: Elmbridge Borough Council offers a supportive and inclusive working environment. We are committed to the wellbeing of our employees and provide a range of benefits, including:\n<ul>\n<li>Flexible working arrangements</li>\n<li>Comprehensive wellbeing programme</li>\n<li>Opportunities for learning and development</li>\n<li>Your birthday day off</li>\n<li>Leadership allowance</li>\n<li>Free parking and hybrid working arrangements</li>\n<li>35 days annual leave</li>\n</ul>\nIf you are passionate about making a difference and have the skills and experience we are looking for, we would love to hear from you.\nIf you have any questions about the role please contact Annabel Crouch, Head of Policy & Performance on 01372 474398","shortDescription":"","salaryDescription":"£81,185 - £90,191 + £6500 allowance","publishDate":"2025-04-11T07:39:00.000Z","expirationDate":"2025-05-06T08:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1b7c51e5-a346-4048-a9ba-8d20663b143f.jpg","score":1,"featured":false,"enhanced":false},{"id":"e3918cec-c14a-4f53-abc6-68a008180fc6","title":"Commercial Manager Facilities Management (Corporate Property)","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"About the Borough : This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned. Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer. Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink. Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other. We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand. Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK. About the Service and Team : The Facilities Management (FM) Team are responsible for ensuring the Council's corporate property portfolio is maintained and complaint in order to provide safe working environments for staff and visitors. Both soft and hard FM are delivered by external contractors who work closely with the Council's FM team to ensure the smooth delivery of maintenance schedules, reactive repairs, cleaning, security and waste collection. The FM Team at the Royal Borough of Kingston maintain and repair a range of corporate buildings that includes Libraries, community centres, offices and leisure facilities. They also provide security and cleaning services across the property portfolio ensuring that buildings are safe and comfortable for staff and visitors. The Commercial Manager plays a crucial role in ensuring that all FM contractors are performing in accordance with contractual obligations. A good understanding of contract planning and reporting is key to ensure all corporate property is compliant and well maintained. Developing strong communication with external contractors and demonstrating confidence to challenge poor performance is paramount for this post. Holding contractors to account where necessary and instigating new processes and procedures when required to improve performance are key requirements for the post. Having an overview of all hard and soft FM activities and implementing reporting processes for the senior leadership team and H&S Board will be a regular task for the Commercial Manager. The post requires an on- site presence to work closely with the council's FM staff as well as the contractors. There is a good working relationship already in place and this post is required to be present to work with all FM staff and build on what is already a well performing and experienced team. The role reports to the Head of Property & FM and will be required to meet weekly to report on progress across all FM contracts. About the Role and Our Ideal Candidate : The Commercial Manager (FM) commissions and monitors all FM contracts and reports progress to Board. The post manages the operational FM team and makes changes when required to improve performance. The post requires the following<ul>\n<li> Monthly monitoring of KPIs across four contracts </li>\n<li> Ensures that compliance testing targets are met and recorded </li>\n<li> Line manager to the Workplace Manager and Building Services Manager </li>\n<li> Commision new contracts when required working with the Council's procurement team </li>\n<li> Manages the FM budget across all contracts </li>\n<li> Identify, monitor and report on risk </li>\n</ul> About you <ul>\n<li>Experience of working in a similar role working on FM contracts</li>\n<li>Able to work on initiative with minimal supervision</li>\n<li>Experience of commissioning and evaluating FM contracts</li>\n<li>Robust communication skills and experience of working with a number of stakeholder</li>\n<li>Report writing and presenting to senior leadership </li>\n<li>Managerial experience and implementing change to operation staff where necessary</li>\n<li>Strong negotiating skills </li>\n<li>Sound understanding of risk management and reporting</li>\n</ul>Our Offer to You : As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include:<ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul>Application Process : Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information : We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£63,159 - £68,973","publishDate":"2025-04-11T03:01:07.000Z","expirationDate":"2025-04-28T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/cdf149e6-db1c-4d03-8b06-c3f625e6d48a.jpg","score":1,"featured":false,"enhanced":false},{"id":"66a37904-d15e-4085-8662-045c459c4f05","title":"Digital Strategic Change Lead - Housing","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"About the Borough : This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned. Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer. Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink. Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other. We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand. Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK. About the Service and Team : The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. We are looking for someone who has a successful track record in delivering transformational change to support the embedding of new technology, maximising value from our systems,facilitating the wider digital roadmap for the service and leading the maximisation of opportunities for continuous improvement / best practice across. This role will be responsible for holding the overall digital change journey in Housing, with a focus on process improvement to ensure that the service has the right work practices and data that enable them to achieve their vision. As our digital change lead for Housing you will be responsible for driving change across the Housing department and beyond. Working across the service and with other enabling services including Finance (in particular Revenues & Benefits), Adult Social Care, Customer Fulfillment, Digital, Data and Insight and Transformation as well as key external stakeholders to drive improved outcomes for our residents. The role will be responsible for enabling adoption of change on the ground with services. Supporting mainstreaming and embedding of digital change; promoting collaboration getting teams to work together to find joint solutions. This strategic role reports directly to the Director of Housing, embedded in the wider housing team sitting on the Housing management team. Whilst there is no direct line management this role is expected to drive change through effective facilitation, engagement and networking with colleagues. About the Role and Our Ideal Candidate : Key activities Digital/New Ways of Working<ul><li> Service transformation and leveraging the investment in the new Housing Management System and improved use of data </li></ul><ul>\n<li> Collaboration with Digital and IT colleagues to translate digital solutions into services </li>\n<li> Championing the use of new technologies to adopt modern, agile working practices, improve customer service and eliminate paper-based processes wherever possible </li>\n</ul>Delivery<ul>\n<li> Leads on the delivery of the business outcomes from the investment in technology and change initiatives. </li>\n<li> Ensures that benefit realisation is at the heart of improvement activity and enables staff to adopt change and deliver business benefits </li>\n<li> Leads and promotes iterative and continuous service development, responding to market developments and service needs </li>\n</ul>Commissioning & Performance Management<ul>\n<li> Collaborates with managers/ leaders and colleagues to define strategic outcomes, set targets and engagement with colleagues, within a culture of continual improvement </li>\n<li> Develop and deliver on digital operational plans to ensure that the Council resources within the teams are used to best effect and impact </li>\n<li> Deliver value for money in line with the Council's commissioning ambitions </li>\n<li> Taking an evidence based approach, utilising data, insight and business intelligence to drive decision making </li>\n</ul>Custom ers and Partners<ul>\n<li> Leads on building effective strategic internal and external working partnerships to enable the service to be delivered in an outcome-focused and efficient way </li>\n<li> Contributes, proactively to Kingston's commitment to community cohesion and valuing diversity and social inclusion </li>\n<li> Puts the resident needs at the heart of digital design and works to improve resident experience across Housing using digital outcomes </li>\n</ul>Equality and Diversity<ul><li> Embeds equity, equality, fairness and diversity into all aspects of team working and service delivery </li></ul>Corporate responsibilities<ul>\n<li> Emergency planning and business continuity </li>\n<li> Engagement & Collaboration </li>\n<li> Volunteering/Social impact </li>\n<li> Health & Safety - may be required to attend events and meetings outside normal hours and postholders will need to manage their work life balance flexibly to meet the needs of the role. </li>\n<li> GDPR </li>\n</ul>Our Offer to You : As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include:<ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul>Application Process : Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information : We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£57,663 - £63,159","publishDate":"2025-04-11T03:01:07.000Z","expirationDate":"2025-04-26T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2936edfa-7a3c-41f3-b319-0f78c25b0db4.jpg","score":1,"featured":false,"enhanced":false},{"id":"6e658d05-5cae-4e72-af4b-c880a3d9a282","title":"Housing Officer","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"About the Borough : This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned. Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer. Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink. Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other. We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand. Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK. About the Service and Team : This is an exciting new opportunity for a Housing Officer to join Housing Landlord Services as a Housing Officer for Cambridge Road Estate which is undergoing Regeneration. The Regeneration of the Estate will see 2,000 new homes built over 10 years. We are looking for an experienced Housing Officer to deliver frontline housing management services across a designated property patch. This onsite, community-based role requires strong housing expertise and experience working within a local authority or registered social landlord. We'd love you to join us at the Royal Borough of Kingston. Our Team is deeply committed to providing excellent services to our residents. We are a friendly team of 8 housing officers with a can do culture, we have a total of 4500 plus properties within Kingston. About the Role and Our Ideal Candidate : To deliver a high-quality housing management service with a strong focus on exceptional customer service and efficient service delivery. Serve as the primary point of contact for residents, actively engaging with tenants to ensure a responsive and consistently excellent housing management experience. About You<ul>\n<li> Have excellent communication skills i.e. Communicating clearly, confidently and appropriately with residents, partners and colleagues using the best methods of communication </li>\n<li> Knowledge on Housing Regulator Consumer Standards </li>\n<li> Able to attend evening meetings </li>\n</ul><ul>\n<li> Carrying out tenancy audits with residents in their homes, ensuring compliance with health and safety inspection, fire risk assessment, void inspections, estate inspections with residents and stakeholders, </li>\n<li> Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding </li>\n<li> Taking appropriate action regarding breaches of tenancies </li>\n<li> Have a track record of using IT systems and automation successfully to enhance the delivery of housing/tenancy management. . </li>\n</ul><ul><li> Identifies the need for and promotes Resident engagement/ participation and community development initiatives. This includes attending residents' meetings. </li></ul>Our Offer to You : As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. 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Employees have access to a wide range of benefits, some of which include:<ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul>Application Process : Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information : We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£37,068 - £40,755","publishDate":"2025-04-11T03:01:07.000Z","expirationDate":"2025-05-11T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5f8ee0a2-002e-4907-b31e-34dff4267d82.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":100,"page":1,"pageSize":20,"facets":{"ContractType":{"0":4,"1":81,"2":4,"3":3,"5":8},"WorkingPatterns":{"1":83,"2":23,"3":11,"4":1,"5":1,"6":2,"7":21},"EmployerType":{"charity/voluntary":2,"education":26,"health & social work/care":1,"local government":67,"social housing":4},"PublishDate":{"1":3,"2":14,"3":32,"4":65,"5":100},"LocationType":{"2":32,"3":68},"JobTypes":{"administration":8,"benefits and revenues":2,"building control":3,"business intelligence":1,"caretaking":1,"catering":1,"communications":1,"community":3,"customer service":4,"education":9,"engineering":1,"environmental":1,"finance":5,"health and safety":2,"housing":14,"hr":2,"it support":2,"legal":1,"libraries":1,"maintenance":2,"management":15,"planning":4,"policy":4,"project management":2,"security":1,"social care":17,"social work":6,"teaching":18,"transport":5,"waste management":1}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.384445,"lng":-0.52552336},{"lat":51.33886,"lng":-0.52552336},{"lat":51.33886,"lng":-0.46672434},{"lat":51.384445,"lng":-0.46672434},{"lat":51.384445,"lng":-0.52552336}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1744820121638,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"addlestone",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":[],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"addlestone\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":null,"dataUpdateCount":1,"dataUpdatedAt":1744820121474,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete",null],"queryHash":"[\"jobTypesAutocomplete\",null]"}]}

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