{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1735256777506,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"22b5aca2-4813-49f5-bce3-013fa49ec7a6","title":"ICT Services Support Officer","employer":"St Helens Borough Council","department":"","location":"St Helens Metropolitan Council","locationType":2,"description":"<p>We Are St Helens Borough Council.<br><br>Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.<br><br>Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.<br><br>Making A Difference as a ICT Services Support Officer in the Policy & Transformation Department.<br><br>A vacancy has become available for a highly motivated individual who wants to play a key part in the delivery of ICT services and support to our customers.<br><br>Working within the IT Technical Service Desk, you will primarily be responsible for user administration including the creation, modification and deletion of Active Directory network accounts and Microsoft Outlook email accounts as part of our Microsoft 365 environment.<br><br>The individual we’re looking for will have;<br><br>· Experience of Active Directory administration<br>· Experience of Microsoft 365 administration<br>· Experience of working within a demanding customer-focused front-line service, ideally within an IT Service Desk environment<br>· Good written, telephone and face-to-face communication skills<br>· Ability to work on your own and use your initiative and multitask<br>· Good IT skills and use of IT hardware, software operating systems and packages<br><br>It is important that you can cope with a demanding workload, work to tight deadlines, and be able to support other team members with the overall responsibilities of the service in a fast-paced, ever-changing environment. You must be flexible in your approach to work to meet the needs of the service and have a desire to develop and learn further skills.<br><br>This post is primarily home based but the individual would be expected to attend site a minimum of once per week.<br><br>For any further information about this post, please contact.<br><br>This post is subject to Disclosure.<br><br>Interested to Find Out More?<br><br>You can review our full job description details, and person specification information here.<br><br>You are also welcome to contact us for a chat before applying by contacting Jennifer Platts on jenniferplatts@sthelens.gov.uk<br><br>Thank you for your interest in working for us. If you are experiencing issues with applying online, you can contact a member of the team at Recruitment@sthelens.gov.uk and a form will be sent to you to complete.<br><br>Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.<br><br>Equality & Diversity<br><br>St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Borough Council can be found here https://www.sthelens.gov.uk/equality<br><br>St Helens Council is a Disability Confident Employer. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process.<br><br>NOLAN Principles of Conduct in Public Life.<br><br>All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.</p>","shortDescription":"","salaryDescription":"From: £25,584.00 To: £27,269.00 per annum","publishDate":"2024-12-24T11:34:00.000Z","expirationDate":"2025-02-02T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7c6165a1-abef-4a68-b382-e2ad0fb91218.jpg","score":1,"featured":false,"enhanced":false},{"id":"ebd393b2-0d2c-4e41-bffe-0c3121396db4","title":"IT Officer","employer":"Knowsley Council","department":"","location":"Hybrid Working, Computer Centre, Huyton , Knowsley , L36 9GL","locationType":3,"description":"<p><strong>Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. Come join us and be part of our success.</strong></p>\n<p>We are recruiting to the position of IT Officer with the role based in the Social Care & Education team within the IT Service. The post holder will be supporting a range of ongoing projects across Social Care & Education and experience of any of the System C systems such as LAS/LCS/EYES would be an advantage.</p>\n<p>Are you passionate about working in a dynamic environment with constantly evolving systems?</p>\n<p>Do you have the skills and experience to assist complex transformational changes to existing systems?</p>\n<p>Do you enjoy working collaboratively with colleagues in other departments to assist on the delivery of solutions to complex problems?</p>\n<p>If so, you may be the perfect candidate for this role.</p>\n<p>At Knowsley Council we will consider requests for flexible working.  For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.</p>\n<p>We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.</p>\n<p>We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.</p>\n<p>At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact: </p>\n<p><em><strong>Karen Bayliss</strong></em> - 0151 443 2686 </p>\n<p><em><strong>Gary Parkinson</strong></em> - 0151 443 4974</p>\n<p>If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.</p>\n<p>Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted. </p>\n<p><strong>Closing Date: Sunday, 19 January 2025 at 23:59pm. </strong></p>\n<p><strong>Interview Date: W/C 27 January 2025. </strong></p>\n<p><strong>The closing date for this vacancy has been extended for the Christmas / New year period. </strong></p>","shortDescription":"","salaryDescription":"£31,067 - £32,654 per annum","publishDate":"2024-12-17T14:32:00.000Z","expirationDate":"2025-01-19T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/65bb5c84-d6be-4d29-a481-f4d864a4a200.jpg","score":1,"featured":false,"enhanced":false},{"id":"a55b8c93-7df6-4b2f-af8b-46ee14744eab","title":"Senior IT Officer","employer":"Knowsley Council","department":"","location":"Hybrid Working, Computer Centre, Huyton , Knowsley , L36 9GL","locationType":2,"description":"<p>Knowsley Council is an award winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. Come join us and be part of our success.<br><br>The IT Service provides corporate IT services to all areas of the Council including IT strategies, policies, applications and technical support, software development, account management and resolution of IT issues.</p>\n<p>The IT Exploitation Team are recruiting a Senior IT Officer with experience of development and software engineering best practice. The ideal candidate will be able to demonstrate skills and knowledge of code and no-code, as well as an understanding of working as part of a team to achieve results</p>\n<p>At Knowsley Council we will consider requests for flexible working.  For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.</p>\n<p>We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.</p>\n<p>We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.</p>\n<p>At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact: Phil Morley at  phil.morley@knowsley.gov.uk / 07815 569054</p>\n<p>If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.</p>\n<p>Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted</p>","shortDescription":"","salaryDescription":"£36,124 to £37,938 per annum","publishDate":"2024-12-17T13:05:00.000Z","expirationDate":"2025-01-12T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f3fc5fd4-2d16-42c6-b51b-a75314f7fa58.jpg","score":1,"featured":false,"enhanced":false},{"id":"10650ff2-ad6e-4e43-9d71-22800ed337b3","title":"Systems Analyst","employer":"Halton Borough Council","department":"","location":"Halton Borough Council","locationType":2,"description":"<p><strong>Our Story:</strong></p>\n<p>Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.</p>\n<p>Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.</p>\n<p><strong>We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘<em>our colleagues’</em>.</strong> <strong> </strong></p>\n<p><strong>Our Team:</strong></p>\n<p>Are you passionate about Children’s Social Care and have a technical background with experience in supporting ICT projects and workstreams? Halton Council ICT Services is seeking an enthusiastic candidate to join our team. You will provide support for ICT projects within Children’s Social Care and assist in implementing the broader Improvement Plan.</p>\n<p>We are looking for someone with technical expertise to support the Eclipse Case Management solution and facilitate the implementation of upcoming technological changes in Children’s Services. You will help deliver best practice solutions and contribute to future system design in line with ongoing changes.</p>\n<p>The ideal candidate will bring vision, energy, determination, and a passion for delivering high-quality services. Strong time management and communication skills are essential, along with a commitment to continuous professional development.</p>\n<p>Contract duration - 24 months.</p>\n<p>Secondment opportunity for internal candidates. Please note that written confirmation from the Operational Director of your current team is required to confirm that you wil be able to return to your substantive (current) post at the end of the contract period and to confirm acceptance of secondment.</p>\n<p><strong>Your Contributions:</strong></p>\n<p><strong>Training Delivery</strong>: Ensure local readiness for the deployment of Eclipse and related new systems. Assist with user rollout and ensure targets are achieved within specified timeframes.</p>\n<p><strong>Data Monitoring</strong>: Generate detailed progress reports highlighting key metrics and trends. These reports should provide insights into data quality, user activity, and recurring issues.</p>\n<p><strong>Helpdesk Support</strong>: Coordinate the helpdesk team’s activities to ensure efficient handling of user inquiries and issues.</p>\n<p><strong>Eclipse Development:</strong> Assist in the development and enhancement of system changes.</p>\n<p><strong>System Administration</strong>: Support aspects of system setup and assist in testing new modules, software releases, upgrades, and bug fixes.</p>\n<p>This role requires an understanding of practices and system processes related to children and young people. You should be able to work independently, using your initiative to complete tasks without constant supervision. Efficiently plan and organise your work schedule to meet deadlines and objectives</p>\n<p><strong>Our Offer:</strong></p>\n<p>Aside from working with a great team, our employees have access to a fantastic range of benefits, including:</p>\n<ul>\n<li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li>\n<li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li>\n<li>3 x Salary Life Cover via Local Government Pension Scheme</li>\n<li>Investment in your personal development</li>\n<li>Free Car Parking at HBC sites</li>\n<li>Flexible working arrangements</li>\n<li>Car leasing schemes</li>\n</ul>\n<p><strong>Next Steps:</strong></p>\n<p>At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Lynsey Brookes (Client Applications - System Manager Care) on 0151 511 7078 or internally via Teams</p>\n<p>Interviews will take place on Tuesday 14<sup>th</sup> January 2025</p>\n<p>At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href=\"mailto:resourcing@halton.gov.uk\">resourcing@halton.gov.uk</a></p>\n<p><strong>Please refer to the attached Job Profile for further information about the role and our values</strong>.</p>\n<p>We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. 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ICT Services Support Officer

St Helens Borough Council

St Helens Borough Council logo

From: £25,584.00 To: £27,269.00 per annum

St Helens Metropolitan Council (Hybrid)

Posted 2 days ago

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