{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1735265094006,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"5f6e54ee-5be3-4ce5-8fc7-f667502c9ad0","title":"Resolution Officer","employer":"London and Quadrant Housing Trust","department":"","location":"Stratford","locationType":2,"description":"<div class=\"col-12 ats-title-font pb-3\"> </div>\n<div class=\"col-12 ats-normal-font pb-3\">\n<p><strong>Job Title </strong><strong>Resolution Officer’s x2</strong></p>\n<p><strong>Contract Type 1x </strong><strong>Permanent and 1x FTC</strong></p>\n<p><strong>Hours </strong><strong>Full time</strong></p>\n<p><strong>Persona </strong><strong>Agile 1 – 2 days office attendance required</strong></p>\n<p><strong>Reporting Office W</strong><strong>est Ham Lane, Stratford, E15or Sale Point, Trafford, M33</strong></p>\n<p><strong>Starting Salary </strong><strong>£31,923 - £35,019 (London Weighted) or £28,045 - £30,948 (Regional/Outside London)</strong></p>\n<p><strong>Closing date for completed applications </strong><strong>5th January 2025 at 23:00</strong></p>\n<p> </p>\n<p><strong>Interviews will be held on a date yet to be confirmed via MS Teams.</strong></p>\n<p><strong><br>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated</strong></p>\n<p><strong> </strong></p>\n<p><a title=\"Role Profile - Resolution Officer.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+inWhDyF3ZsZM78Gki6x/5IwLGg88mbDMQ2nT7PLvY9lng79gagK46buBRrXu4Bqy\">Role Profile - Resolution Officer.docx</a></p>\n<p> </p>\n<p><strong>Why choose L&Q?</strong></p>\n<p>We offer a competitive annual salary and staff benefits package:</p>\n<ul>\n<li>Strong family-friendly policies </li>\n<li> Committed Learning & Development</li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Westfield Cash Health Plan</li>\n<li>Great places to work certified 2023-2024</li>\n<li>Best Workplaces for Women </li>\n</ul>\n<p> </p>\n<p>Although previous experience within a social housing environment is beneficial, it isn’t essential. You would have previously worked within a customer-facing role and be confident and comfortable in managing complaints.</p>\n<p><strong><em> </em></strong></p>\n<p>As a Resolution Officer, you will be responsible for carrying out detailed investigations within the Housing Management Division and providing quality responses, at pace, to formal and informal complaints from residents. You will act as the ‘voice and face’ of L&Q and be responsible for liaising and leading on complaints management, working with complainants and the wider business, to resolve issues quickly, providing quality responses that demonstrate care.</p>\n<p> </p>\n<p> To be successful in this role, you must be customer-centric and have the stakeholder management skills that enable you to obtain desired outcomes from challenging positions. You will be empathetic, confident and driven to provide an exemplary level of Customer Service.</p>\n<p>You will always consider the customer Customer Experience and have the natural ability to spot areas where we need to change ways of working. You will be IT proficient and have exceptional verbal and written communication skills.</p>\n<p> </p>\n<p>Although previous experience within a social housing environment is beneficial, it isn’t essential. You would have previously worked within a customer-facing role and be confident and comfortable in managing complaints.</p>\n<p><strong><em> </em></strong></p>\n<p>If you are interested in this role and have the experience required, then apply without delay!</p>\n<p> </p>\n<p>We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. </p>\n<p> </p>\n<p>At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.</p>\n<p> </p>\n<p><strong>Our commitments:</strong></p>\n<p>At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.</p>\n<p> </p>\n<p><strong>In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance</strong>.</p>\n<p> </p>\n<p>We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.</p>\n<p> </p>\n<p>We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.</p>\n<p> </p>\n<p>L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.</p>\n<p> </p>\n<p class=\"Body\">As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. </p>\n<p class=\"Body\"> </p>\n<p>Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.</p>\n<p> </p>\n</div>","shortDescription":"","salaryDescription":"Please see advert for full salary details, plus 28 days holiday, bank holidays and other company benefits","publishDate":"2024-12-20T10:50:00.000Z","expirationDate":"2025-01-05T23:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/08dc2439-2c0f-4388-a60e-ebf99593aec9.jpg","score":1,"featured":false,"enhanced":false},{"id":"0941152d-b896-4235-9806-fc2820bc6744","title":"Estate Services Gardener","employer":"Peabody","department":"","location":"Broxbourne","locationType":3,"description":"<strong>The vacancy</strong><br><br><strong>The Estates Services hub is based out of our Houghton Regis depot. </strong><br><br><strong>This role will be covering the following postcodes - EN7,EN8,EN10,SG12,SG13,SG14 </strong><br><br>Your typical day could start with carrying out a program of assigned grounds maintenance works in line with published schedules. Then you might be carrying out a range of horticultural activities such as planting summer and winter beds, maintaining hedges, turf maintenance, weed spraying, weeding, and leafing, before heading off to ensure green waste is disposed of in line with company policy and waste management regulations.<br><br>As an<strong> Estate Services Gardener,</strong> you'll be providing a high quality, customer focused grounds service. With a particular focus on maintaining our estates, you'll actively work in partnership with key colleagues to manage effective garden maintenance, developing and improving Peabody's environmental services to residents and ensuring we take full account of residents' needs.<br><br>You're a people person who likes to get things done. You'll enjoy working in an outdoors environment in all weather conditions and you're first rate at general horticultural maintenance. To be successful in this role you'll need to be on site five days a week.<br><br>Your role covers all aspects of environmental services and grounds maintenance. If you're a seasoned professional within horticultural services, then we want to hear from you.<br><br>To be a success in this role, you're:<ul> <li>Able to work in all weathers and in an outdoor environment.</li> <li>Have a full, clean UK driving licence.</li> <li>Experienced in the field of horticulture.</li> <li>Able to demonstrate practical experience in the use of powered equipment.</li>\n</ul><strong>A company van will be provided in order for you to undertake your duties. </strong><br><br>Here are just a few of the benefits of working at Peabody:<ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require a Basic DBS check. 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You might clean communal areas, inspect playgrounds, or maintain landscaped spaces, all while keeping an eye out for any unusual occurrences or safety issues.<br><br>As an Environmental Caretaker - Mobile, you'll travel between various sites across East London, ensuring all communal areas are maintained to a high standard. Your role will directly contribute to the wellbeing and safety of our communities.<br><br>You are practical, proactive, and committed to delivering excellent service. With strong attention to detail and an understanding of health and safety, you'll help keep Peabody estates safe and pleasant for everyone. Flexibility and a positive attitude are key to thriving in this mobile role.<br><br><strong>Could it be you?</strong><br><br>To be a success in this role, you'll need:<ul> <li>Experience dealing with the public.</li> <li>Knowledge of health and safety legislation.</li> <li>An understanding of the use of chemicals (COSHH).</li> <li>The ability to read and interpret safety rules, maintenance instructions, and procedure manuals.</li> <li>Strong communication skills and attention to detail.</li>\n</ul><strong>Here are just a few of the benefits of working at Peabody:</strong><ul> <li>30 days' annual holiday, plus bank holidays</li> <li>Two additional paid volunteering days each year</li> <li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li> <li>4 x salary life assurance</li> <li>Up to 10% pension contribution</li>\n</ul>This role will require an Enhanced DBS check.<br><br><strong>Are you ready to apply?</strong><br><br>If you have any questions about this role, please email Talent Specialist George Murphy at george.murphy@peabody.org.uk.<br><br><strong>Interviews will be taking place the week commencing Monday 6th January.</strong><br><br><strong>PLEASE NOTE:</strong> Peabody does not provide sponsorship as a licensed UK employer.","shortDescription":"","salaryDescription":"£26,583 per annum","publishDate":"2024-12-04T01:04:34.000Z","expirationDate":"2024-12-28T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/0a4f55ec-2aa4-4f6a-99d6-85cc800da27e.png","score":1,"featured":false,"enhanced":false}],"totalResults":3,"page":1,"pageSize":20,"facets":{"LocationType":{"2":1,"3":2},"ContractType":{"1":3},"WorkingPatterns":{"1":3,"7":1},"PublishDate":{"1":0,"2":0,"3":1,"4":2,"5":3},"JobTypes":{"customer service":1,"housing":3},"EmployerType":{"social housing":3}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.698486,"lng":-0.06099437},{"lat":51.679176,"lng":-0.06099437},{"lat":51.679176,"lng":-0.010922973},{"lat":51.698486,"lng":-0.010922973},{"lat":51.698486,"lng":-0.06099437}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1735265094150,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"waltham cross",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["housing"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"waltham cross\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"housing\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Housing","slug":"housing"}],"dataUpdateCount":1,"dataUpdatedAt":1735265094057,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","housing"],"queryHash":"[\"jobTypesAutocomplete\",\"housing\"]"}]}

Housing job vacancies in Waltham Cross

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Housing job vacancies in Waltham Cross

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Resolution Officer

London and Quadrant Housing Trust

Please see advert for full salary details, plus 28 days holiday, bank holidays and other company benefits

Stratford (Hybrid)

Posted 7 days ago

Closing in 5 days

Estate Services Gardener

Peabody

£26,583 per annum

Broxbourne (On-Site)

Posted 9 days ago

Closing in 1 day

Environment Caretaker - Mobile

Peabody

£26,583 per annum

East London (On-Site)

Posted 23 days ago

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