Dacorum (On-Site)
Full time
No DBS check required
*GBP*33,129 - *GBP*36,373 (Inclusive of London Fringe Weighting)
37.00
Permanent
Ref: H7215
This is an exciting opportunity for the right candidate to join a busy, fast-paced team that deals with customers wishing to secure Social Housing within the borough. You will be working with a variety of households and client groups, some who may be vulnerable and will require information and guidance to ensure that they can make informed decisions on their choice for housing. Deal with all housing application and allocation related enquiries concerning individual cases. This could be face-to-face, over the telephone or replying to correspondence from applicants, MP’s, Councillors or other agencies involved in individual cases.
You will be required to accurately check and review data from a number of sources and systems to ensure that the information correlates prior to acceptance of a housing application or allocation of a property, and maintain confidentiality at all times.
You will have excellent communication skills, as you will be required to liaise with internal departments and external stakeholders to ensure that empty properties are advertised and allocated promptly.
You will be required to plan your workload effectively to ensure that you are assessing applicants in a timely manner. You will also be required to select successful applicants from shortlists and prepare offers for vacant properties following an advert closure in line with targets set.
Applicants must have a full valid driving licence and access to a car as you may be required to undertake visits in this role.
A Driving Licence valid in the UK, and use of a vehicle is essential.
A Standard or Enhanced check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions.
The deadline for applications will be midnight on the closing date shown in the advert details.