Marketing & Communications Coordinator

Job Title: Marketing & Communications Coordinator
Starting Salary: £26,835 progressing to £30,060 per annum
Hours: 37.0
Location: Hertfordshire
Contract Type: Permanent
Directorate: Childrens Services

About the team

You will be joining the Marketing and Business Development team as part of Hertfordshire Music Service (HMS). The marketing team supports all teams within HMS who deliver musical provision across multiple market segments enabling young people to experience the benefits of a high-quality music education.

This role is focused on delivering marketing and communications support to ensure the effective generation and retention of income for Hertfordshire Music Service.

This role reports into the Marketing and Business Development Manager and is part of a small effective team that also delivers production services, graphic design, funding and sponsorship support and communications.

You will be working with all teams across HMS with a diverse portfolio of needs and expectations.

About the role

The role has five areas of focus:

• Operational support: support with daily business operations, ensuring that all administrative tasks, within the team, are executed efficiently.
• Marketing support: guide, develop, create, and track marketing/promotional materials in line with organisational branding guidelines, maintaining high levels of accuracy.
• Communication co-ordination: operate as a central point of communication, relaying information between HMS and customers, and internal teams; ensuring accuracy, clarity and consistency.
• Retention assistance: contact, provide and maintain regular reports on customer feedback activities, contributing to strategy and planning of the retention programme.
• Project assistance: provide support in project management, assisting in coordination and implementation of business initiatives.

About you

Essential:

• Marketing Degree or equivalent.
• Excellent communication skills.
• Project management experience.
• Successful delivery of marketing campaigns with proven marketing ROI.
• Proven track record of increasing Social Media engagement.
• Strong interpersonal skills.
• Self-motivated, driven, professional.

Desirable:

• Experience of developing and implementing communications plans
• Experience of working with graphic design
• Knowledge of the music industry

This role is perfect for someone who wants to develop and contribute to a growing team within a sector that cares about the lives and life chances of young people. You will have the chance to deliver on campaigns that help to spread the joy of music making.

The role is varied and works with many different teams, including special educational needs, music centres, teachers, county groups, early years, and customer service.

This job role is within the Corporate Services, level CORP7 job profile. Please locate this via:

Job profiles - Corporate services

To hear more about this opportunity please contact Mark Green (Mark.Green@hertfordshire.gov.uk) for futher information about the role.

Interview Date: w/c 27th January 2025

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.