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Do you have good interpersonal skills and take pride in managing a high performing team? If so, we want to hear from you.</p>\n<p>Charnwood Borough Council manages approximately 5,525 dwellings, 13 shops and 818 garages and we are seeking to recruit a Tenancy and Estate Management Team Leader.</p>\n<p>You will be responsible for managing a team of Tenancy & Estate Management Officers and a Housing Assistant.</p>\n<p>Your main duties will include:</p>\n<ul>\n<li>effective performance management of the team and providing accurate performance information;</li>\n<li>providing leadership and support to the team;</li>\n<li>ensuring tenancy conditions are enforced correctly, including taking legal action where appropriate;</li>\n<li>managing a range of tenancy matters such as mutual exchanges, successions, abandonments, permissions and decants;</li>\n<li>contributing to policy and procedure and service development;</li>\n<li>management of estate services, including the communal cleaning contract and estate inspections;</li>\n<li>ensuring that fire risk assessment actions assigned to the team are progressed and completed;</li>\n<li>dealing with complaints and other service-related enquiries;</li>\n<li>promoting effective customer engagement and participation;</li>\n<li>working positively with internal and external teams and agencies.</li>\n</ul>\n<p>Charnwood Borough Council operates an agile working policy with a mixture of home working and office-based working.</p>\n<p>There are excellent transport links to Nottingham, Leicester and Derby as well as further afield via the M1 motorway.</p>\n<p>The benefits of working with CBC:</p>\n<ul>\n<li>Agile working for many roles</li>\n<li>Generous annual leave of between 35.5 and 40.5 days (depending on length of service), inclusive of bank holidays</li>\n<li>Most services are closed over Christmas</li>\n<li>Opportunities for professional development linked to many roles</li>\n<li>Access to the Local Government Pension Scheme</li>\n<li>Free parking</li>\n</ul>\n<p>We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.</p>\n<p>We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.</p>\n<p> </p>\n<p><strong>About the Council</strong></p>\n<p>Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.</p>\n<p>We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.</p>\n<p>Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together</p>\n<p> </p>\n<p><strong>About Charnwood</strong></p>\n<p>We are proud of our borough, and it is a great place to live, work visit and invest in. 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