Neighbourhood Team Leader | JobsGoPublic.com

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This role involves leading one of our Housing Hubs to deliver a comprehensive housing service. We are seeking a motivated and enthusiastic individual who can improve outcomes for Ealing residents by providing a customer-oriented service in alignment with Council values and objectives.\nKey Responsibilities\n<ul>\n<li>Lead a team to deliver excellent customer service.</li>\n<li>Work collaboratively with other Neighbourhood Team Leaders, council departments, and external agencies.</li>\n<li>Maximise opportunities through enhanced partnership working and co-location of services.</li>\n<li>Support staff in achieving their targets and ensure their training needs are identified and met.</li>\n</ul>\nEssential Experience and Skills:\n<ul>\n<li>Substantial housing management experience across multiple tenures.</li>\n<li>Experience of managing a small team in a customer service environment.</li>\n<li>Desirable Attributes:</li>\n<li>A passion for leading a team to deliver excellent customer service.</li>\n<li>Confidence in people management, with a track record of motivating and supporting a busy team.</li>\n</ul>\nIf you would like further information or an informal discussion about this role, please contact Stephanie Berry, Neighbourhood Housing Manager, at 020 8825 5705.\nThis role is deemed customer-facing, and as such, you must have a command of spoken English sufficient to enable you to effectively perform the role. 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