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What:

Where:

Housing Options Officer

Bracknell Forest Council

10 days left to apply

Bracknell Forest Council logo

Apply now

Time Square, Bracknell (Hybrid)

Permanent, Full time

No DBS check required

£35,941 - £40,219 FTE (inclusive of London Weighting)

37 hours


We are seeking a passionate and self-motivated individual with a strong sense of empathy and understanding to build relationships with customers when facing homelessness. 

The ideal candidate will have a proven track record in problem-solving and working effectively with a diverse range of clients in a housing context. Excellent negotiation skills and the ability to communicate effectively with customers and stakeholders are essential for success in this role.

Join our dynamic, friendly, and solution-focused Housing Options Team, dedicated to providing proactive advice and support to households facing homelessness or at risk of becoming homeless.

This fast-paced and innovative environment presents challenges but it also offers opportunities for creative problem-solving, ensuring that no two days are the same.

You will work alongside the Rough Sleeper and Single Homelessness Team whose mission is to eradicate rough sleeping in Bracknell Forest.

Key responsibilities...

  • As a Housing Options Officer you will be responsible for providing help and comprehensive advice to households who are either homeless or at risk of becoming homeless by assisting them to retain their existing accommodation or secure alternative housing.
  • You will consider and assess homelessness applications in accordance with the Housing Act 1996 Part VII (as amended by the Homeless Act 2002 and the Homelessness Reduction Act 2017).
  • To provide a customer focussed approach ensuring that a full housing needs assessments has been undertaken, all statutory notifications and personal housing plans are published to help customers secure housing.
  • In addition, you will be working in partnership with other specialist agencies, including Children and Adult Services, Probation, Hospitals, and voluntary organisations to prevent homelessness.

Our benefits include...

  • Generous annual leave of 28 days increasing to 33 days after 3 years’ service (pro rata for part time).
  • Annual leave purchase policy.
  • Opportunities for flexible and agile working, to support our employees’ work-life balance.
  • An inclusive and social working environment with a variety of staff networks including sports and social clubs.
  • Enhanced maternity, paternity, adoption and fostering leave.
  • Career development through internal and external training opportunities.
  • Local government pension scheme.
  • Life insurance cover (linked to the pension scheme).
  • A great office location next to travel links and the regenerated town centre.
  • Employee Assistance Programme (EAP) to support employees’ health and wellbeing.
  • Staff dental and health plans.
  • Discounted leisure centre and gym membership.
  • Supermarket discount.

Interview date...

Interviews will be held on the 18th November 2024. 

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.

Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.

Want to ask us a question? 

For an informal discussion or to ask any questions about this role, please contact: 

Name: Emma Thomas

Job Title: Housing Options Team Leader

Phone Number: 01344 351352

At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambition and inclusive. Please see our candidate pack for more details.

We can only accept applications from candidates currently residing in the UK.

Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.

No agencies please. 


Closing date: Sun 10/11/2024 at 23:59
Job reference: People/24/296340
Vacancy downloads:

Candidate_Pack_-_People_Directorate_-_Sept_24.pdf

Housing_Options_Officer_-_JD_PS_Oct_24.pdf

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