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This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. If you’re driven to make a meaningful impact, this is the opportunity for you!\nHavering Complex Needs Pathway: Offers support to 23 residents across 5 services for individuals with low to medium level complex needs. The pathway is designed to support residents and participants in the Havering Borough to reintegrate back into the community and prepare for independent living. This role would be a floating officer based in the Havering borough supporting across the numerous services providing Intensive Housing management support. \nShift Pattern: 37.5 hours per week, 9:00AM -17:00PM or 13:00PM - 21:00PM Monday - Sunday, Onsite. \nSalary: £26,100 \nWHY YOU WILL LOVE THIS ROLE \nThis role is ideal for someone who thrives in a people-centered environment, enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals.\nWhat are we looking for? \n<ul>\n<li>Previous experience and knowledge within a supported housing management setting</li>\n<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs</li>\n<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>\n<li>Understanding of the housing and social needs of people with multiple and complex needs </li>\n</ul>\nWhat we offer\n<ul>\n<li>25 days annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n</ul>\nABOUT US\nSocial Interest Group (SIG) believes good care and support improve lives. 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