Education, Health and Care Plan (EHCP) Coordinator Assistant

The role

Are you ready to use your customer service skills to make a meaningful impact on the lives of children and families by delivering exceptional SEND services?

If so, we have the perfect opportunity for you!

Our SEND service is seeking passionate and dedicated Education, Health and Care Plan (EHCP) Coordinator Assistants to join our team and contribute to making a positive difference today.

This is a full-time, permanent position (36 hours per week), and a 12 month secondment position (36 hours per week).

About Us:

We are excited to be redesigning our SEND service to better meet the growing demand and enhance the support we provide to children, young people and families in Southwark. This redesign is all about streamlining our processes and improving our service delivery to ensure that every child's needs are met with the highest level of care and attention. We are seeking experienced and dedicated individuals to join our team in a variety of roles. Together, we can make a profound and positive impact on our community.

As a Council consistently rated "Good" by Ofsted across all areas, Southwark is committed to excellence in service delivery. We place great value on co-developing services with families and key stakeholders, ensuring that our approach is both responsive and impactful from the very start. At Southwark Council, we believe in investing in both our residents and our staff, fostering an environment where you can thrive professionally and make a real difference in the community. Join us in transforming our service!

Recruitment timetable

In return for your hard work, we offer:

• Up to £40,344 per annum (subject to experience)
• Opportunities to develop and implement innovative practices.
• Professional development and training opportunities.
• Career progression prospects.
• The chance to work with a supportive and collaborative team.
• The ability to make a lasting impact on the lives of young people.

For more information on our benefits, see the link here - https://jobs.southwark.gov.uk/why-us/

Want to know more? Please review the job description below or contact Rebecca Davies, Head of Service for SEND via email at for an informal chat about your suitability for the position.

Recruitment timetable:

• Advert closing date: 11:59pm on 22nd May

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Guaranteed interview scheme:

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

The Role:

As an EHCP Coordinator Assistant, you will serve as a key point of contact within Southwark's SEND service, ensuring the delivery of excellent customer service and responding promptly to queries related to the statutory assessment process.

Your responsibilities will include:

• Administering statutory assessments and managing case files.
• Liaising with schools, families and partner agencies.
• Overseeing the coordination of Education, Health and Care Plans (EHCP).
• Managing documentation, arranging school placements and supporting phase transfers.
• Supporting SEND Panels, participating in quality assurance processes and ensuring compliance with legislative requirements such as the Children and Families Act 2014.

About You:

We are looking for a highly organised, detail oriented individual who thrives in a fast-paced environment. To be successful in this role, you will need:

• Strong administrative skills and the ability to manage competing priorities.
• Excellent customer service and communication skills, with a focus on building positive relationships with parents, schools and partner agencies.
• The ability to handle sensitive and confidential information with care and accuracy.
• A collaborative approach to working with colleagues across health and social care, as well as a proactive attitude in adapting to changing workloads and unexpected challenges.
• Knowledge of relevant SEND legislation and policies to ensure compliance with statutory requirements.
• A full Enhanced DBS check is required for this post.