London (On-Site)
Permanent, Full time
£30,321.20 - £31,503.72 Per Annum
Hours 37.5 per hours per week
Salary £30,321.20 - £31,503.72 Per Annum
Holiday 34 holidays
Location London with minimum two days per week in the office
Contract Permanent
Benefits 4% Pension contribution on confirmation of appointment
365 day a year access to an Employee Assistance programme
Employer administered Childcare Voucher scheme
Cycle to Work scheme
Who are we?
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, nearly 13,500 professionals received our training. Over 70,000 adults at risk of serious harm or murder and more than 85,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last four years, over 2,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About The Drive Partnership
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse and increase safety for victim-survivors within all communities.
Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim-survivors, including children and families. Partnership is fundamental to our way of working. We are a second-tier partnership focusing on the continuous improvement of service models, sharing best practice and supporting local specialist service providers to deliver.
Purpose
The PA team to SLT play a pivotal role in ensuring the smooth operation of SafeLives mission by supporting SLT to navigate a complex landscape of responsibilities and initiatives. They represent the charity with many of our senior stakeholders, manage a busy Senior Leadership office and deal with senior executives across the charity sector, government, business and philanthropy.
This PA role will have a particular focus on supporting the Director of the Drive Partnership whilst also will also supporting across SafeLives SLT as required
Responsibilities
1. To pro-actively organise the office of the Senior Leadership Team to ensure that they are making the best use of their time, including but not limited to:
• Prepare and review documents, reports, and presentations for SLT ensuring accuracy and professionalism.
• Managing inboxes, diaries and organising meetings/appointments, acting as first point of contact
• Taking lead on the administration of key meetings, including scheduling meetings,
• supporting preparation, minute taking, and follow up.
• Handle sensitive and confidential information with diplomacy and tact.
• Take the lead to organise travel arrangements, meeting rooms and associated logistics for SLT as needed against allocated budgets by negotiation best rates.
• Assisting with events and conferences
• Reminding Directors of important tasks and deadlines
2. Collaborate with teams within the organisation and across Partnerships to ensure projects and initiatives progress smoothly.
3. Manage databases and filing systems, including researching and maintaining up to date contact information on the SafeLives CRM and utilising the online SharePoint and HR system
4. Implement and maintain procedures/administrative systems
5. Collate and file expenses, using online financial systems
6. Work with the other PAs to the Executives/administrative staff to ensure support for senior leadership is effectively coordinated
7. Provide administrative support for Board / Management Groups e.g. Senior Leadership Team, Operational Management Team, Drive Project Board, Drive Management Team etc, including but not limited to
• Under the leadership of SLT prepare board papers and agendas.
• Setting up meetings, taking and distributing minutes and action tracking administration of annual Away Days
• Miscellaneous tasks to support the Directors’ remits, for example, corporate governance reporting or conducting research
8. To coordinate the running of the London office in conjunction with the overall office coordinator and other PAs:
• Welcoming new London based office staff to the office and providing an induction
• managing meeting room booking
• Meeting and greeting key external visitors,
• Take the lead role to order stock and stationery as required against budget constraints.
• Working with the Office Coordinator to ensure all PAT testing requirements and insurances are up to date and logged centrally.
• Working with the COO to monitor usage and provide costs to COO for budget purposes.
• Act as main point of contact for building management and ensure COO is up to date with any updates received from them.
9. To engage in a constructive and effective way with all survivors of abuse, through calls to the office, Pioneer interaction, colleagues and any other interaction we have in our day to day work
10. Undertake any other duties as may reasonably be required.
11. Maintain an accurate and secure audit trail of all relevant communication and ensure that all work is compliant with data protection law.
Key Skills
1. Strong problem-solving abilities and abilities to understand the political landscape of SafeLives.
2. Ability to handle sensitive information with care and discretion.
3. Ability to communicate externally such as media and use initiative to escalate calls to the appropriate department.
4. Ability to manage allocated budgets for travel etc
5. Experience of providing Personal Assistant support at a senior level, including writing clear and accurate correspondence, minutes and papers appropriately tailored to the audience
6. Excellent management skills with the ability to prioritise internal/external demands on OMT’s
time and meet tight deadlines
7. Ability to take minutes during large meetings involving the Senior Leadership Team ensuring
accuracy to a high standard
8. Excellent organisational skills with the ability to multi-task and prioritise
9. Excellent communication skills both verbal and written
10. Excellent digital skills, including familiarity with Office 365 including Excel, Word and
PowerPoint; SharePoint and CRM systems
11. Basic understanding of IT equipment such as laptops and phones and ability to work
with IT provider to address issues.
12. Outstanding interpersonal skills both face to face and by phone
13. Self-starter with the ability to use initiative and judgement in dealing with staff and outside
14. contacts without direct supervision
15. Proven ability to maintain confidentiality and be discreet at all times as well as maintain a
professional, courteous and calm manner
16. Ability to manage change
Competencies
Decision Making and Professional judgement
• Takes decisions on a timely basis
• Is able to make unexpected decisions under pressure
• Has confidence in their own ability to make decisions
Communication and relationship management
• Communicates professionally internally and externally
• Maintains confidentiality
• Uses effective layouts for written documents and presentations
• Takes time to build and maintain contacts and partners
Team work and collaboration
• Understands the benefits of team work and contributes willingly
• Is reliable in delivering on commitments made to others
• Seeks to build positive relationships with colleagues and stakeholders
• Works towards shared objectives
Organisation awareness
• Understands organisational systems, procedures, and policies
• Self-Management
• Solution rather than problem focused
• Plans and prioritises work effectively
• Adopts a positive attitude to changing circumstances
Equality and Inclusion
SafeLives is committed to providing equal opportunities for all, irrespective of age, disability, race, sex,
religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working
patterns. We are keen to have staff that appropriately represent all the communities we serve as an
organisation.
Lived Experience
We believe there is no ‘them and us’ in domestic abuse and recognise that applicants may have direct
or indirect experience of their own, whether disclosed or not. We are committed to placing lived
experience of domestic abuse at the heart of all we do, and colleagues who chose to share their
personal expertise can do so openly and with organisational support. If there is any discussion during
the recruitment process regarding a candidate's personal experience of domestic abuse, it will be
treated confidentially and will not be shared outside of the interview panel/Human Resources