Quality Monitoring Officer

We are St Helens Borough Council

Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce

Can you make a difference and help to deliver large-scale monitoring of services relating to the provision of care, on behalf of St Helens Integrated Health and Social Care Services?

The Quality Monitoring Team is a long-established team that was created to strengthen the quality assurance processes and procedures and maintain the Integrated Health & Social Care Department’s strong relationships with its care providers, whilst ensuring that service users are kept safe and receive quality care.

You will have a commitment to ensuring quality services are provided for all service users with a forthright ability to identify and address areas identified for improvement. You will have experience of undertaking quality assurance and monitoring activities in a social care or supported housing environment.

Ideally applicants will possess a minimum of an NVQ level 3 in Social Care or a related social care contracting/monitoring field although this is not essential.

Candidates must be self-motivated and able to fulfil the shift rota working arrangements, which includes evening and weekend work.

For an informal discussion please contact Sue Cunliffe, Team Manager on 07717547515 or Francesca Smith Head of Safeguarding Adults on 07973550936

This post is subject to Disclosure.

Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.