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What:

Where:

Business Improvement Team Leader

Arun District Council

7 days left to apply

Arun District Council logo

Apply now

Arun Civic Centre, Littlehampton, West Sussex (Hybrid)

Permanent, Full time

£42,708 - £44,711 per annum

37 hours


At Arun District Council, we are continuously working to improve wellbeing, housing, the environment and the economy within the district. We care about making a difference to those who live, work, and visit Arun, and you could be that difference.

Overall Job Purpose: The Business Improvement Team Leader is responsible for driving the continuous improvement of service delivery within Arun District Council’s Housing, Wellbeing & Communities team.  This role is responsible for managing a programme of business improvement projects that deliver improved ways of working and enhance the customer experience.

The postholder will be expected to use business intelligence and customer insight data to report on service performance and make recommendations for improvements.

The postholder will lead a business improvement team in coordinating service reviews, identifying improvement opportunities, collecting performance data and managing projects from inception through to implementation. They will also be responsible for overseeing the management and development of housing IT systems.

The Business Improvement Team Leader will drive the team to deliver innovative solutions and work with the Head of Business Improvement and Tenancy Services to ensure compliance with policy, legislative and regulatory requirements.

Deputising for the Head of Business Improvement and Tenancy Services where required.

For more information about joining the Housing and Communities Team, the role profile is located at the bottom of this advert. It details the main duties of the job as well as the behaviours and competencies (evaluated at interview stage).

We love to invest in our people, providing the opportunity for professional development and fulfilment. Work life balance is encouraged, and we enjoy a variety of flexible working arrangements. Please see Why work for Arun for more information on what Arun offers their employees.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability.

For support with your application and CV writing, please visit Applying for a job with us. If you need further support with the application process, please contact Askhr, regarding alternative ways to apply.

CLOSING DATE: 2 May 2025 23:59pm

INTERVIEW DATE: TBC

 


Closing date: Fri 02/05/2025 at 23:59
Job reference: E & C/25/310769
Vacancy downloads:

Business_Improvement_Team_Leader.pdf

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