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Do you thrive as a team-player and enjoy using your initiative to work independently?<br><br>Our Business Support Service is looking for highly motivated, enthusiastic, and organised managers who can supervise a team to ensure that a high level of administrative support is provided to our departments.<br><br>Our Business Support Service is looking for Business Support Supervisors who will be supervising a team within the Business Support service.<br><br>Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. 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You be responsible for managing staff across multiple sites within the West of Hertfordshire with the need to travel to Stevenage for meetings.<br><br><strong>Contact for enquiries</strong>: <strong>Michele.Blackaby@hertfordshire.gov.uk</strong> <br><br><b>About the role</b><br><br>Business Support Supervisors will:<ul>\n<li>Be responsible for managing a team of business supporty staff to deliver Business Support activities and quality assure their work</li>\n<li>Allocate work within the team based on requests from the Directorate or line manager</li>\n<li>Proactively solve issues within the team, especially related to resource allocation and demand management, and escalate as needed</li>\n<li>Support complex Business Support activities for the Directorate, particularly cross-council tasks, leveraging expereince and knowledge</li>\n<li>Support career development of Senior Support Officers and Support Officers</li>\n<li>Line manage both Senior Support Offiers and Support Officers</li>\n</ul><br><b>About you</b><br><br>Essential:<ul>\n<li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li>\n<li>Excellent organisational and multitasking skills</li>\n<li>Strong communication and interpersonal abilities with a range of audiences</li>\n<li>The ability to develop good working relationships with managers and staff and gain a good understanding of service areas to ensure you are supporting and advising them in the most effective way possible.</li>\n<li>Proficiency in Microsoft Office Suite and other relevant software</li>\n<li>Experience in working as part of a team in a fast-paced environment</li>\n<li>A proven track record of establishing and improving business processes.</li>\n<li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li>\n<li>Strong numeracy and literacy skills plus broad experience in area of expertise.</li>\n<li>Enthusiasm and pride in your work are qualities we welcome.</li>\n<li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li>\n<li>Knowledge of key legislation linked with Children's Services</li>\n<li>A strong background in finance.</li>\n</ul>Desirable:<ul>\n<li>Recognised vocational qualification or degree qualified.</li>\n<li>Experience in the administration of meetings and taking notes actions would be beneficial.</li>\n<li>Previous experience of supervising a team of administrative staff or setting longer term work priorities within a defined team.</li>\n<li>Understanding of HR processes and procedures would be beneficial.</li>\n</ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. 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