Housing Needs Support Officer x2

We have an exciting job share opportunity and are looking for two motivated and enthusiastic individuals to join our busy, thriving Housing Needs team who are constantly finding housing solutions for all applicants and creating a community free of homelessness, The team consists of housing options and allocations/registrations.

The ideal candidate for the options team will be responsible for providing initial advice to households on a wide range of housing related issues and coordinating on a variety of administrative tasks. It is a varied role that is suited to someone committed to work with vulnerable people who are homeless and threatened with homelessness. This position is 22.2 hours per week over 3 days.

The ideal candidate for the allocations and registrations team will be responsible for providing essential administrative and customer service support. They will assist in processing and verifying housing applications helping to ensure that social housing is allocated fairly and efficiently whilst responding to queries via phone, email and in person.This position is 14.8 hours per week over 2 days.

A knowledge and experience of Word, Excel and Outlook and the ability to communicate effectively at all levels are essential.

The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.          

For an informal discussion about this post, please contact Angella Kentaro (Housing Options Team Leader) on 01483 743834 Or Michele Dixon (Housing Allocations/Registrations Team Leader) on 014830743614.

Closing Date: 3 March 2025 - 23:55pm

Interview Date: TBC