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Customer Operations Adviser

Elmbridge Borough Council

32 days left to apply

Elmbridge Borough Council logo

Apply now

Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD (On-Site)

Permanent, Full time

Basic DBS check required

£29,028 - £36,666

36 hours

Customer Operations Adviser

Permanent position

Salary: £29,028 - £36,666

Grade: S4-S6 18-28

Do you have effective customer service skills, a professional telephone manner and accurate admin skills?

Are you energetic and self-motivated?

Are you looking to grow in your next career move?

Well, in your new role as a customer operations adviser working with us, you will enjoy working in a close-knit team to deliver and maintain the highest levels of customer satisfaction.

You will be assisting customers with access and information across a wide range of council services.

Your hours of work will be Monday- Thursday 8.45-5pm, Friday until 4.45pm, based at our office in Esher. Home working is also available.  You will receive all the training you need to succeed.

If you’re interested in a career with the council, this is a great way to progress.  We will invest in your learning and development to help you achieve your goals. Other benefits include:

  • 23 days holiday
  • Free car parking
  • Home working
  • Cycle to work scheme
  • Annual health check
  • Contributory local government pension scheme

For more information about the role please contact Grace Fry, Customer Operations Manager: gfry@elmbridge.gov.uk

Closing Date: 21 February 2024 @ 9:00am

Interviews: TBC

Closing date: Fri 21/02/2025 at 09:00
Job reference: SER/25/302253
Vacancy downloads:

Recruitment_Pack_-_Generic_2023.pdf

COA_JD_and_PS.pdf

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