Travel Contract Monitoring Officer

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. Come join us and be part of our success.

The Travel Contract Monitoring Officer will be responsible for optimising travel routes, analysing travel data, and ensuring high-quality customer service through effective monitoring. You will work closely with both operational teams and customer service departments to ensure efficiency, customer satisfaction, and continuous improvement in travel operations. 

You will require strong analytical analytical skills with the ability to interpret and use travel data to make informed decisions along with the ability to liaise with different stakeholders.

At Knowsley Council we will consider requests for flexible working.  For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.

We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact: Andrew Nimmo, Travel and Travel Support Manager on 0151 443 2662  or via email at andrew.nimmo@knowsley.gov.uk

If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.

Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.